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Chrisjac is an established recruitment firm, servicing corporate business entities/clients in Malaysia for close to three decades in staffing industry. As part of providing value added recruitment services, we are now seeking suitable candidates to assume the role of Loyalty Customer Care Administration Officer with our client who is a premier loyalty program management company in Petaling Jaya.
The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm Monday to Friday
About the job
As the Loyalty Customer Care Administration Officer, you will be managing customer care for their various loyalty programs within the banking and financial institutions. Your role will be attending to customers interactions on a timely basis by providing accurate information on loyalty programs.
This role is fast paced. As the Loyalty Customer Care Administration Officer, you will be managing customers’ entitlements and rewards within their loyalty program.Your role will be attending to customer interactions on timely basis by providing accurate information on entitlements and rewards earned through the loyalty programs. Your role also include procurement and managing and making delivery of rewards earned to customers.
The Candidate
We are looking for female candidates only to assume this role. She must possess at least Diploma qualification in any field coupled with strong communication skills with ability to speak fluent English and BM. Those who are also able to speak Chinese/Mandarin will be advantageous. Good command of English is essential besides conversant in BM and advantageous if also Chinese/Mandarin.
To be considered for this role, candidates should have some working experience in jobs related to customer service, tele-marketing, call centre or similar role. She must be computer literate with ability to use MS Office and internet applications

To apply for the job
Interested candidates with the right experience and qualifications should read the relevent job/role descriptions outlined above. Having read this then you should forward your resume with your application for this job for our review.
Alternatively, candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

This role is immediately available and suitable candidate(s) will be invited for interview promptly by our client upon receiving the application. Chrisjac will be contacting candidates within one working week of application to arrange for the initial meeting with our client.

Quick Apply

Agensi Pekerjaan Sunrise Recruit Sdn Bhd

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Chrisjac Recruitment Services

Loyalty Customer Care Officer-Loyalty Program / 忠誠度客戶服務官-忠誠度計劃

Full-time

Petaling Jaya, Selangor

Customer Service

1 month ago

[八打靈再也每週工作 5 個工作天]

職位：忠誠客戶服務官。
薪資：RM2500-3500。
地點：八打靈再也第 51 區 PJ 工業區。

Chrisjac 是一家成熟的招聘公司，在人力資源行業為馬來西亞的企業實體/客戶提供近三十年的服務。作為提供增值招聘服務的一部分，我們現在正在尋找合適的候選人來擔任我們的客戶的忠誠度客戶服務管理官，該客戶是八打靈再也首屈一指的忠誠度計劃管理公司。
該職位是全職永久職位，位於八打靈再也工業區第 51 區的公司辦公室。工作時間為週一至週五上午 9 點至下午 6 點
關於工作
身為忠誠度客戶服務管理官，您將管理銀行和金融機構內各種忠誠度計畫的客戶服務。您的角色將透過提供有關忠誠度計劃的準確資訊來及時參與客戶互動。
這個角色節奏很快。作為忠誠度客戶服務管理官，您將在忠誠度計劃中管理客戶的權利和獎勵。您的角色將透過提供有關透過忠誠度計劃獲得的權利和獎勵的準確信息，及時參與客戶互動。您的職責還包括採購、管理和向客戶提供獎勵。
候選人
我們正在尋找女性候選人來擔任這一角色。她必須至少擁有任何領域的文憑資格，並且具有強大的溝通能力，能夠說流利的英語和國語。會說中文/國語的人會比較有利。除了精通國語外，良好的英語能力也是必不可少的，如果會中文/普通話則更有利。
要考慮擔任此職位，候選人應具有與客戶服務、電話行銷、呼叫中心或類似職位相關的工作經驗。她必須具備電腦知識，能夠使用 MS Office 和互聯網應用程式

申請該職位
具有適當經驗和資格的有興趣的候選人應閱讀上述相關工作/角色描述。閱讀完本文後，您應該將您的履歷連同您的職位申請一起轉發給我們審核。
或者，候選人可以透過我們的電子郵件將您的履歷直接轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

該職位立即可用，我們的客戶將在收到申請後立即邀請合適的候選人參加面試。 Chrisjac 將在申請後的一個工作週內聯繫候選人，以安排與我們客戶的初次會面。