Job Title - Customer Service Assistant

Location - Whitechapel E1

Contract - Temp

Hours - 35

Role summary -

Join our team and become the front line ambassador for our vibrant library, learning, and information services. As a Customer Service Assistant, you'll provide exceptional support to our diverse community, ensuring every visitor receives a warm welcome and access to the resources they need. Your role will contribute to the delivery of national library initiatives

Key Responsibilities:

• Be the initial point of contact, offering assistance and positive solutions in person, over the phone, or digitally.
• Deliver high-quality library, learning, and information services that exceed customer expectations.
• Collaborate with fellow Customer Service Advisors and Assistants to maintain the smooth operation of the Store.
• Welcome and engage Store users, promoting our services and ensuring a welcoming atmosphere.
• Provide courteous and efficient customer service, offering guidance and assistance as required.
• Uphold high standards of customer care, addressing individual needs and handling complaints professionally.
• Support Store objectives and maintain site regulations in collaboration with security staff.
• Offer flexibility to cover staffing gaps and ensure uninterrupted service delivery.
• Assist with shelving, stock management, and promotional activities.
• Register new members and facilitate self-service systems for customers.
• Ensure the store remains tidy and presentable, welcoming customers with a clean environment.
• Contribute to Store programs and activities for all age groups, from storytelling to homework clubs.
• Support learning and library activities, providing guidance and access to resources.
• Maintain cleanliness and safety standards in accordance with Health & Safety protocols.
• Promote equality and inclusion, ensuring services are accessible to all.
• Support organisational learning and innovation, participating in training and development activities.
• Promote sustainability and accountability in all aspects of work.

Requirements:

• Willingness to work evenings and weekends.
• Completion of a DBS check.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk

Proud member of the Disability Confident employer scheme

Job title - Customer Relationship Officer

Location - Hackney, E8

Contract - Temporary ongoing

Hours - Full Time 36

Start Date: ASAP

We are currently recruiting for a looking for a Customer Relationship Officer. The role involves supporting the complaints team and provides a fantastic opportunity to gain vast experience and knowledge of Building Maintenance, working with various different stakeholders, teams, and with their residents.

The successful candidate will be at the heart of everything this company does, as customer experience is their top priority. They are looking for an individual who can bring excellent customer service skills to the table, along with the desire to learn and develop in a fast-paced, complex role.

Duties would include:

• Support the complaints team in Building Maintenance
• Provide excellent customer service skills to stakeholders, teams and residents
• Gain vast experience and knowledge of Building Maintenance
• Learn and develop in a fast-paced, complex role
• Work towards this company's vision of being a place for everyone
• Eliminate discrimination and disadvantage caused by social class
• Work towards eradicating discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status
• Interested in flexible working

Essential criteria and experience:

• Proven experience in a property complaints environment or similar role
• Excellent customer service skills
• Ambitious and hardworking
• Desire to learn and develop in a fast-paced, complex role
• Ability to work with various different stakeholders, teams and residents
• Commitment to eliminating discrimination and disadvantage caused by social class
• Commitment to eradicating discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status
• Interest in flexible working

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Service Care Solutions are looking for a Customer Support Officer to work within the Transport for Greater Manchester on a contract basis.

Location: Manchester

Job role/responsibilities:
To be the first point of contact for all customer and stakeholder enquiries, ensuring an excellent customer service is provided during every customer contact.

• Effective use of a variety of contact channels in handling customer enquiries.
• Handle all customer and stakeholder queries, requests and reports received to TfGM Contact Centre, via telephone or in writing.
• Logging customer feedback relating to public transport.
• Support service for colleagues in Travel shops.
• Complete relevant administration processes relating to contact centre services.
• Ensure you comply with all organisational policies and relevant legislation.

Knowledge/Experience required:

• Experience of dealing with customers or stakeholders by telephone with the ability to relay information clearly and concisely, delivering excellent customer service in all interactions.
• Excellent written skills with the ability to compose letters, emails and other correspondence using customer focussed language and tone.
• Experience of liaising with internal colleagues to resolve issues.
• Experience of working within an organisations policies and procedures.
• Demonstrable success in a target driven role.
• Experienced user of Microsoft Office and Database systems.
• Experience of handling difficult customer or stakeholder interactions and reaching a positive conclusion.

Qualifications required:

• Educated to GCSE or level equivalent.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Job Title: Customer Resolution Officer
Contract Type: Temp -Ongoing
Work Pattern: 35 Hours Per Week
Start Date: Asap

Service Care Solutions are looking for a Customer Resolutions Officer on behalf of our client to join a team in London. You will be responsible for delivering a high-quality customer service to customers needing support during reported complex repairs.

Job Role -

• To proactively collaborate with residents to surmount barriers and facilitate repairs.
• To handle cases related to damp, mould, and disrepair in accordance with regulatory guidance and legislation.
• To liaise with internal and external partners to ensure that each repair is being completed in the most timely and cost-effective manner.
• To coordinate internal stakeholders' meetings to facilitate effective management of repairs when required.
• To manage legal action when necessary for access for works to take place, liaising with relevant operational teams.
• Act as the point of contact to investigate complaints by residents and provide updates as necessary.
• Ensure that IT systems are regularly updated, and manual record systems are maintained, enabling accurate reporting and customer management.
• Collaborate with diverse tenants who require extra support and refer them to appropriate internal and external support services.

Suitable Candidates experience: -

• Experience within a customer service environment handling customer enquiries and complaints.
• Experience of problem solving
• Good standard of written communication and communicate effectively.
• Comfortable using Microsoft packages and in house systems.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208966 or send an E-Mail to arran.fitchie@servicecare.org.uk.

Proud member of the Disability Confident employer scheme

Housing Service Lead
Kent
6 Months
40 Hours
A nationwide housing provider are recruiting for a Housing Service Lead to manage a team of Support Workers to deliver high quality, effective supported housing and housing management services across Kent.

The Service
This Housing Service Lead role is working across four supported housing services in Margate, Rochester, Canterbury and Ashford. These services work with their service users on any underlying support needs and facilitate their move on to independent living.

The Role
The focus of this Housing Service Lead role is to lead and manage a team of Support Workers to deliver high quality, effective supported housing services and/or housing management services to a range of service user groups (including young people, homeless people and prison leavers) that meet their needs and meet contractual requirements and financial targets.
This will include the following tasks and responsibilities:

• Lead and deliver services in compliance with regulatory standards, ensuring adherence to operational and policy guidelines.
• Ensure service user support and safety plans are up-to-date and tailored to individual needs.
• Ensure team compliance with financial standards on voids, arrears, and re-lets.
• Act as a lead operational partner, liaising with external agencies and partners to establish service level agreements and maintain effective relationships.
• Collaborate with internal support services to optimize service delivery, promote service user involvement, manage rota and on-call arrangements, and ensure the best service provision.
• Lead team by example, upholding organizational values, and setting clear objectives to deliver priorities.
• Own and set direction for the team to achieve organizational and local goals.
• Communicate organizational messages effectively through regular team meetings.
• Set clear performance targets for direct reports, provide development and support, manage recruitment, attendance, conduct, and performance.
• Recognize and reward positive behaviors and encourage innovation among direct reports.
• Responsible for at least one support contract with budgets ranging from £200k to £1.5 million.
• Oversee units ranging from 25 to 150, depending on service user needs.
• Serve as the accountable safeguarding lead, ensuring effective risk management and response to safeguarding alerts.
• Manage budget effectively, liaise with finance colleagues, and implement financial recovery plans if necessary.
• Coordinate with the Asset Management Team for property management and with the Housing Management and Performance Team on tenure management and compliance with operational policies and procedures.

The Candidate
To be considered for this Housing Service Lead role, you will require previous experience managing a housing service and have excellent knowledge of housing support and management.
The role covers a large geographical area, so access to a vehicle for work purposes is a necessity, and as the role is working with vulnerable individuals, you will also require an Enhanced DBS check.

The Contract
This is a full time Housing Service Lead role, working 40 hours per week between 08:00 and 17:00, with some potential for home working. The role is on an initial 6 month contract, but has the potential to be extended or even made permanent.

How to Apply
To apply for this Housing Service Lead role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on 01772 208 966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Housing Service Lead
Kent
6 Months
40 Hours
A nationwide housing provider are recruiting for a Housing Service Lead to manage a team of Support Workers to deliver high quality, effective supported housing and housing management services across Kent.

The Service
This Housing Service Lead role is working across four supported housing services in Margate, Rochester, Canterbury and Ashford. These services work with their service users on any underlying support needs and facilitate their move on to independent living.

The Role
The focus of this Housing Service Lead role is to lead and manage a team of Support Workers to deliver high quality, effective supported housing services and/or housing management services to a range of service user groups (including young people, homeless people and prison leavers) that meet their needs and meet contractual requirements and financial targets.
This will include the following tasks and responsibilities:

• Lead and deliver services in compliance with regulatory standards, ensuring adherence to operational and policy guidelines.
• Ensure service user support and safety plans are up-to-date and tailored to individual needs.
• Ensure team compliance with financial standards on voids, arrears, and re-lets.
• Act as a lead operational partner, liaising with external agencies and partners to establish service level agreements and maintain effective relationships.
• Collaborate with internal support services to optimize service delivery, promote service user involvement, manage rota and on-call arrangements, and ensure the best service provision.
• Lead team by example, upholding organizational values, and setting clear objectives to deliver priorities.
• Own and set direction for the team to achieve organizational and local goals.
• Communicate organizational messages effectively through regular team meetings.
• Set clear performance targets for direct reports, provide development and support, manage recruitment, attendance, conduct, and performance.
• Recognize and reward positive behaviors and encourage innovation among direct reports.
• Responsible for at least one support contract with budgets ranging from £200k to £1.5 million.
• Oversee units ranging from 25 to 150, depending on service user needs.
• Serve as the accountable safeguarding lead, ensuring effective risk management and response to safeguarding alerts.
• Manage budget effectively, liaise with finance colleagues, and implement financial recovery plans if necessary.
• Coordinate with the Asset Management Team for property management and with the Housing Management and Performance Team on tenure management and compliance with operational policies and procedures.

The Candidate
To be considered for this Housing Service Lead role, you will require previous experience managing a housing service and have excellent knowledge of housing support and management.
The role covers a large geographical area, so access to a vehicle for work purposes is a necessity, and as the role is working with vulnerable individuals, you will also require an Enhanced DBS check.

The Contract
This is a full time Housing Service Lead role, working 40 hours per week between 08:00 and 17:00, with some potential for home working. The role is on an initial 6 month contract, but has the potential to be extended or even made permanent.

How to Apply
To apply for this Housing Service Lead role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on 01772 208 966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Proud member of the Disability Confident employer scheme

Job title - Administrator

Location - Romford, RM14

Contract - Temporary ongoing

Hours - Full Time 36 hours

Start Date: ASAP

We are currently recruiting for an administrator who will work as part of a team to carry out all aspects of customer contact and funeral, memorial and general administration in accordance with Council and Service policies, standards and procedures, legal requirements and professional codes of practice.

Duties would include:

• Perform all aspects of customer contact and funeral, memorial and general administration in accordance with Council and Service policies, standards and procedures, legal requirements and professional codes of practice.
• Provide support to the team in the delivery of an efficient and effective service.
• Ensure that all records and information are maintained in accordance with data protection legislation and the company's policies and procedures.
• Assist with the preparation of reports and statistical information as required.
• Attend meetings and take minutes as required.
• Undertake any other duties as required by the company.

Essential criteria and experience:

• Record of achievement in front-line service delivery in a sensitive environment
• Conducting regular and in-depth interviews with members of the public
• Operating a reception facility
• Accurate internal, & statutory record keeping
• Producing standard work instructions to staff
• Cash handling
• Contributing to service improvement
• Customer Care practice
• Use of IT and relevant operating systems
• Cemeteries and Crematorium administration
• Understanding of the granting and transferring of Exclusive Rights of Burial
• Use of databases, word processing and spreadsheets
• Administration tasks relating to Cemeteries and Crematoria
• Working understanding of Cemeteries and Crematorium legislative framework

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Job title - Administrator

Location - Ashton-under-Lyne, OL7

Contract - Temporary ongoing

Hours - Full Time 36

Start Date: ASAP

The Admin Officer will be responsible for providing effective and efficient administrative and technical support within the Parking Service. This role will involve assisting the team to provide, maintain, implement, review and pro-actively improve the services provided by the service. The successful candidate will be responsible for ensuring all correspondence is collated and sent to printing contractors within the required timescales, responding to internal correspondence and liaising with external contractors, ensuring deadlines are met, and assisting in the maintenance and creation of local IT applications, such as Excel, Adobe, Word. The ideal candidate will have excellent organisational skills, be able to work under pressure and have a strong attention to detail.

Duties would include:

• Provide effective and efficient administrative and technical support within the Parking Service
• Assist the team to provide, maintain, implement, review and pro-actively improve the services provided by the service
• Ensure all correspondence is collated and sent to printing contractors within the required timescales
• Respond to internal correspondence and liaising with external contractors, ensuring deadlines are met
• Assist in the maintenance and creation of local IT applications, such as Excel, Adobe, Word
• Develop general office processes and procedures which include maintaining, updating drafting statistical reports
• Updating internal and external IT systems and maintaining accurate records
• Manage the arrangements of team meetings, producing and distributing minutes
• Ensure that the highest standards of accuracy and clarity are achieved
• Be responsible and to deal with stationery and office equipment orders by email and telephone
• Undertake other duties commensurate to the grade of the post

Essential criteria and experience:

• Proven experience as a Business Support Officer or similar role
• Excellent organisational skills
• Ability to work under pressure
• Strong attention to detail
• Experience in providing administrative and technical support
• Knowledge of local IT applications, such as Excel, Adobe, Word
• Ability to develop general office processes and procedures
• Experience in managing team meetings and producing minutes
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Excellent time management skills
• Ability to prioritise workload effectively

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Social Work Assistant

About the Job

Worcestershire County Council are seeking for a Social Work Assistant to join their Adult Neurodiversity Team. This company is an exciting new and developing team, consisting of social workers, social care workers and a housing officer. The team is supported by an Advanced Social work Practitioner and team manager.

The team works with adults who have autism, ADHD, Learning difficulties and other associated conditions. We work under a strength based model to create personalised care plans which promote the independence, choice and well-being of the individual.

Key Responsibilities

• Assess and review the needs of adults with neurodivergent conditions and their families
• Conduct capacity assessments
• Create personalised care plans
• Promote independence, choice and well-being of individuals
• Collaborate with social workers, social care workers and housing officers

Requirements

• Significant experience of working in a health or social care environment
• Experience in assessments, reviews and capacity assessments
• Experience of working with people who are neurodivergent and their families
• Level 2 qualification (NVQ 2) in health and social care or be able to demonstrate equivalent experience

How to Apply

If you are interested in this role, please submit your CV

Paralegal - Hospitals Inquiry

Service Care Legal are currently working alongside the Hospitals Inquiry to help source a talented Paralegal. As a Paralegal, you will be responsible for providing support to the legal team on a range of matters related to the inquiry. This includes conducting research, drafting legal documents, and assisting with case management.

ROLE: Paralegal - Hospitals Inquiry

LOCATION: Edinburgh - hybrid

RATE: £186.62-£186.62

CONTRACT: 12 months

Key Responsibilities

• Conduct research on legal matters related to the inquiry
• Draft legal documents, including briefs, pleadings, and motions
• Assist with case management, including organising documents and preparing case summaries
• Attend meetings with legal team and other stakeholders
• Provide general administrative support to the legal team

Requirements

• LLB or equivalent legal qualification
• Experience working in a legal environment, preferably in litigation or public inquiries
• Excellent research and analytic skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong attention to detail and organisational skills
• Proficiency in Microsoft Office and legal research databases

Benefits

• Competitive salary
• Flexible working arrangements
• Generous holiday allowance

Apply Now

If you are a highly motivated and skilled Paralegal with an interest in litigation or public inquiries, this is the role for you. Don't miss out on this exciting opportunity to work on a high-profile inquiry with a leading legal team. Apply now by getting in touch with Hugh Barnes via email (hugh.barnes@servicecare.org.uk) or phone (01772208969)

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Project Test Engineer - Automotive Technologies - Buckingham

My client, a dynamic Automotive Technologies business, are looking to recruit a Project Test Engineer with a strong interest and passion for Automotive Technology development. This is a great opportunity to work for one of the most dynamic smart-tech companies in the UK, with an extensive background of supplying products into the Global Automotive, Motorsport, Marine, Mining and Defence industry Sectors and a portfolio of Blue-Chip clients, including BMW, Pirelli, Porsche, Ferrari, Aston Martin, JCB and Bosch to name just a few.

As Project Test Engineer you will take ownership of testing and sign-off activities of products, by validating functionality, performance, reliability and safety. You will be responsible for creating and maintaining technical documentation, test plans and test tools.

Key Responsibilities:

• Take an active role in all aspects of product testing, from R&D to product release.
• Develop and utilise software, firmware, and hardware testing tools for product testing tasks.
• Write and execute product testing plans and strategies.
• Identify and improve product testing tools and processes.
• Create and maintain product test sheets and documentation.
• Work closely with all our teams to ensure smooth and creative delivery!

Essential Experience Requirements:

• Engineering Degree or Equivalent (ideally in Automotive Engineering, Electronic Engineering or Mechanical Engineering)
• At least 1 year experience in a similar role, ideally within the Automotive Technology industry sector
• Familiarity with hardware testing tools such as oscilloscopes, logic analysers and multimeters
• Ability to demonstrate a logical approach to troubleshooting
• Full, Clean UK Driving Licence

Desired Experience:

• Exposure to GPS and Automotive-based technologies
• Understanding of testing methodologies, tools and best practices
• Knowledge of coding (Python)

SpaMedica, Oxford
Ophthalmic Theatre Scrub Nurse
Blenheim Office Park, 14, Long Hanborough, Oxford OX29 8LN
Full time, permanent - 37.5 hours per week
Between 8:00am - 18:00pm, Monday - Saturday

Standard Salary Bandings:
1. £32,792 - £36,234 - NMC Registered - No Ophthalmic Experience
2. £36,235 - £37,404 - Some Ophthalmic Experience but less than 1 year
3. £37,405 - £38,572 - Over 1 year Ophthalmic Experience
4. £37,573 - £40,501 - Highly Experienced Ophthalmic Scrub Nurse

As a thank you for starting a position, we will organise £250 as a welcome bonus.
Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

Must hold valid NMC registration pin.

The successful candidate will be responsible for participating in all aspects of the ophthalmic service including surgery, preoperative assessment and post-operative care.

The main responsibilities include:

• Admission and discharge of patients on a theatre day
• Administer drugs in accordance to the NMC guidelines for the safe and secure handling of medicines
• Adhere to The NMC guidelines for Record Keeping
• Provide scrub experience for clinical procedures
• Follow correct procedure for reporting any accidents or incidents
• Take part in the hospital "on call" and weekend rota
• Assist the consultant and clinical team in the delivery of all ophthalmic care
• Assist with stock control, ensuring realistic par levels are maintained and all items are readily available
• Manages all the theatre equipment on a daily basis
• To always ensure patient confidentiality in accordance with the Data Protection Act
• To undertake in house ALS training

If this role is of interest to you, please respond to this advert with an up to date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Housing Support Worker
Wrexham and Flintshire
Part time 20 hours per week
3 month contract

The Housing Support Worker is responsible for providing housing-related support to vulnerable individuals, facilitating successful move-on outcomes, and promoting independence. This role involves engaging with service users, delivering effective support plans, and ensuring properties are maintained to a high standard.

Key Responsibilities:

• Engage with referral agencies to generate referrals for the service.
• Plan and deliver effective support and safety plans with service users.
• Ensure properties are adequately equipped, maintained, and furnished.
• Issue correct tenure and support agreements, ensuring compliance from service users.
• Empower and motivate service users to identify and achieve desired outcomes.

Professional & Technical Expertise:

• Maintain regular contact with service users as per service requirements.
• Maximize rent collection and minimize rent arrears in line with targets.
• Report property maintenance issues promptly to maintenance staff.

Organisational Performance and Compliance:

• Conduct initial and regular assessments of service users' needs and risks.
• Contribute towards meeting individual and team performance targets.
• Commit to learning and development to improve practice and support skills.
• Maintain up-to-date records and produce reports as required.
• Keep up-to-date with relevant regulatory requirements and engage in audits.

Qualifications and Experience:

• Previous experience in a housing support role.
• Valid driver's license, own vehicle, and business insurance.
• Enhanced DBS certification for working with adults.
• Strong organizational and communication skills.
• Ability to work independently and engage in lone working situations.

The Package
This is a temporary, Housing Support worker role,20 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Housing Support worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Housing Support worker role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Housing Support worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.

Job Title: Band 6 Speech and Language Therapist
Location: Doncaster
Job Type: Part Time Full-time and Hybrid options available
Salary: Competitive, based on experience
Info: There will be an element of community working so a car driver is essential. Free parking is available throughout the site.

Job Description:
We are seeking a dedicated and experienced Speech and Language Therapist to join our dynamic team. The ideal candidate will have a passion for working with stroke patients, individuals with neurodegenerative conditions, and head injuries. As a key member of our team, you will utilize your expertise in alternative and augmentative communication (AAC) to enhance the quality of life for our patients.

Key Responsibilities:
- Conduct comprehensive assessments and develop tailored treatment plans for adults with acquired communication disorders, dysphagia, and related conditions.
- Utilize high-level expertise in the interpretation of cognitive neuropsychology, including the PALPA model, to inform assessment and treatment strategies.
- Work collaboratively within a multidisciplinary team to provide holistic care and make complex ethical decisions.
- Provide training and supervision to speech and language therapy students, as well as rehabilitation assistants or support staff.
- Demonstrate proficiency in the use of electronic communication aids and Microsoft Office software.
- Liaise effectively with other healthcare professionals to ensure coordinated care and optimal patient outcomes.

Requirements:
- Bachelor's or Master's degree in Speech and Language Therapy or related field.
- Current licensure or registration with relevant professional bodies.
- Minimum of [insert number] years of experience working with stroke patients, individuals with neurodegenerative conditions, and head injuries.
- Extensive experience in the assessment, treatment, and management of adults with acquired communication disorders and dysphagia.
- Strong IT skills, including proficiency in Microsoft Office software.
- Detailed knowledge of a range of electronic communication aids/systems.
- Proven ability to make complex ethical decisions within a multidisciplinary team setting.
- Excellent communication and interpersonal skills, with the ability to effectively interact with patients, families, and colleagues.

Benefits:
- Four weekly payroll runs
- £250 training allowance
- Excellent pay rates
- Exceptional referral bonuses
- Specialists mental health consultants offering single point of contact
- Frequent notifications for upcoming opportunities via text and email
- Ltd & PAYE payment options available
- Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
- FREE DBS disclosures provided via fast track online services
- FREE Occupational Health Check and Immunisations

Are you happy with your current agency? At SCS, we believe in rewarding your loyalty and hard work!
- £150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
- £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of two weeks in your new placement.
- Refer a Friend (Earn up to £750 per Referral) - Simply refer your friend. If they get the role, we'll give you up to £750 per Referral.

Closing date for CVs is Friday 3rd May - Please note - this is a Band 6 placement. Please do not ask for a higher banding as it will not be given.

Application:
To apply for this exciting opportunity reach out to me on 01772 208 961 or submit your CV and a cover letter detailing your relevant experience to Brett.smith@servicecare.org.uk

Service Care Solutions has an exciting opportunity to join a local authority as a Ground Maintenance Operative to work in a Totnes area.

Duties will include:

• Strimming, leaf blowing, ride on mower, grass cutting.
• Driving small and up to 3.5t LWB vans.
• Litter picking and street scene work.
• Completing documentation accurately to include work schedules, vehicle checks and route sheets.

Requirements:

• Full UK Driving License.
• Previous experience in a similar role.
• Be able to work as part of a team and on own initiative.

Working hours:
Monday to Friday 7am - 3:30pm.

If you have any questions, please contact Hona on 01772 208967 or email on hona.bzowska@servicecare.org.uk

Family Support Worker

Job Description

London Borough of Redbridge are currently seeking a motivated and innovative Family Support Worker to be part of a team delivering early intervention and family support across the borough. As a Family Support Worker, you will be working with different partner agencies, children and families from different and diverse backgrounds. Your role will involve providing a range of support in the home to a diverse community. You will need to understand safeguarding and be able to work with mental ill health, substance misuse, domestic violence, learning disabilities and other factors that could impede effective parenting. The aim is to improve outcomes for children within the family environment.

Responsibilities

• Deliver early intervention and family support services
• Work with different partner agencies, children and families from different and diverse backgrounds
• Provide a range of support in the home to a diverse community
• Understand safeguarding and be able to work with mental ill health, substance misuse, domestic violence, learning disabilities and other factors that could impede effective parenting
• Improve outcomes for children within the family environment

Requirements

• Experience of child development and family support
• Ability to write reports
• Motivated and innovative
• Willingness to work with different partner agencies, children and families from different and diverse backgrounds
• Understanding of safeguarding and ability to work with mental ill health, substance misuse, domestic violence, learning disabilities and other factors that could impede effective parenting

Qualifications

• Level 3 NVQ in Health and Social Care or equivalent
• Knowledge of child development and parenting
• Understanding of safeguarding
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

How to Apply

If you are interested in this Family Support Worker position, please submit your CV to Ashley.Brown@servicecare.org.uk or call the office on 01772 208 964.