Total 577 customer service job vacancies in Administrative / Clerical category in The United States of America

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Administrative Duties To provide full admin support to the Medical Secretary and Clinicians including processing of clinic letters, reports and inpatient summaries using the EPIC system, ensuring that quality standards are met. To ensure all patient demographic details (address, postcode, GP & Ethnic Group) are checked and any amendments/corrections are carried out in an accurate and timely fashion. To support the medical secretaries in ensuring that all clinical letters are processed and sent to the GP. With appropriate training and supervision to act as the first point of contact for users of the Trust, dealing with telephone calls and enquiries promptly and efficiently, providing immediate response and escalating as necessary. These will include personal enquiries from patients and their relatives, as well as calls from GPs, clinicians, students, nursing and administrative staff, at all times understanding the sensitive nature of calls. To organise the opening and sorting of post and preparing replies to routine correspondence. Provide support and organisation for all group sessions within the MSK Service To deal with appointments including cancellation of clinics, rescheduling and ensuring onward referrals are processed To support the team in ensuring patient pathways are managed in line with RTT targets. To provide support to the Pain admissions team.

Our client looking for a Temp Admin Assistant (Customer Service / Invoice) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers' schedules, providing project details, and processing expenses.
• Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.

Requirements:

• Proficiency in MS Office.
• Invoice & Admin relevant experiences.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: tc1@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Key Responsibility:

Reports

• Responsible in generating and ensuring the accuracy of all monthly/quarterly and/or annually reports that is required by both internal and external stakeholders

Donations in Kind

• Responsible for managing, planning and distributing of all incoming and outgoing donations to both internal and external parties
• Ensure proper documentations are kept up to date for any kind of donations received

Enquiries, Outreach, Office Management & Projects

• Handling of reception duties and attend to clients when needed
• Screen and manage incoming calls, emails and correspondence, handling or delegating when necessary in a timely manner
• Assist social workers with Community Outreach Programmes from time to time
• Effectively manage the usage of meeting rooms within the centre via the shared calendar.
• Liaise, build and maintain strong relationships with external stakeholders, various agencies and approved third party vendors
• Effectively maintain, track and record all electronic devices issued by the relevant agency are kept up to date and tagged to the respective staff
• Responsible for the annually stock taking of fixed assets at various centres
• Lead and work closely with social workers in the planning and execution of any Special Projects

General Affairs

• Point person for maintenance, mailing, shipping, office supplies, equipment, corporate branding
• Organize office operations and procedures
• Manage contract and price negotiations with external vendors, service providers
• Ensure office efficiency is maintained by carrying out planning and executive of equipment procurement, layouts and office systems
• Assisting in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate to their success
• Prepare and deliver promotional presentations
• Take dictation and minutes of meeting
• Compose and post online contract on the company’s website and social media accounts

Projects

• Performs other duties as assigned, Project management.

Required qualifications and experience:

• Minimum GCE O level or a Diploma in any discipline
• Minimum 2 years of relevant social service experience
• Ability to establish effective working relationship with staff, other agencies and the community
• Ability to multitask and prioritize daily workload
• Organized and detailed oriented
• Excellent knowledge of MS Office
• High level verbal and written communication skills
• Discretion and confidentiality
• Exemplary planning and time management skills
• Willing to learn and grow with the organisation
• Prior Experience in the Charity sector, knowledge in Information Technology/ Marketing and Communications is an advantage

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Scope:

• Providing frontline customer service and handle counter registrations, scheduling appointments
• Collection of payments and basic admin duties
• Explain to the patients what kind of treatment they will be receiving prior to the procedure
• Liaise with patients and family members and educate on medical follow up appointments
• Assist doctor in consultation rooms
• Ad-hoc duties

Job Requirements:

• Min GCE N/O/A Level or Diploma in any studies
• Customer service experience required
• Willing to walk and stand for long hours, dealing with patients in close contacts and comfortable to work in a healthcare settings
• Able to commence work immediately / short notice

Interested candidates are invited to email your resume to:

healthscience@recruitexpress.com.sg

Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

We regret only suitable candidates will be shortlisted for an interview.

Ref code #HJO

Our client looking for a Temp Admin Assistant (Customer Service / Invoice) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers' schedules, providing project details, and processing expenses.
• Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.

Requirements:

• Proficiency in MS Office.
• Invoice & Admin relevant experiences.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: tc1@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

• Melakukan proses administrasi di bagian service
• Melakukan proses billing dan monitoring dokumen

Responsibilities :

• Attending phone calls / enquiries emails
• Preparing Quotations / Purchase Order / Invoices / Delivery Orders / Data Entry / Filings, etc
• Provide customer service activities, attending to customer's queries and feedback
• Liaise with customer and Engineering department
• Handle daily operation documentation and provide administrative support
• Responsible for arrangement of local and overseas couriers services / air freight / sea freight
• Co-operation with suppliers and forwarder on Incoming & Outgoing shipments
• Prepare minutes in meeting and monthly reports
• Any ad hoc duties required

Requirements :

• Minimum GCE 'O' / 'N' / NITEC / Diploma / Degree Level or equivalent with relevant work experiences
• Welcome for Fresh Graduate
• Proficient in MS Office Applications
• Positive attitude, organized and able to multi-tasks
• Self-motivated, structured, analytical, pro-active, well organized and able to work with minimal supervision
• Good team player with initiative & self-discipline and able to interact with all levels
• Excellent communication and organization skills

Covering for a period of 3 months contract

Job Description

As a Admin Executive / Membership Executive (Recruitment Sales) in our Membership Team, you will report to our Assistant Manager, Membership.

What you’ll be doing:

• To assist in the daily operations and administrative work of the Membership Department to ensure the smooth operations of the Department.
• To assist in recruitment of members during roadshows or other events
• To update and maintain the members’ database and filing system.
• To handle various membership services provided by the Department (from data-entry to card printing) and ensure the needs of members are met efficiently.
• Attends to members’ enquiries / feedback via phone, email and walk-in.
• To assist in generating Membership update reports.
• To assist in Membership ad hoc projects.

We want you, if you have/are:

• Able to commit the full 3 months during this covering period
• Minimum Nitec with at least 2 years of relevant working experience in doing Sales
• Good communication and interpersonal skills.
• The “ZEST” when doing Recruitment Sales of Membership
• A cheerful personality and willing to go “extra mile” for customers.
• A mindset to work independently, be resourceful and self-motivated.
• Proactive and with good learning attitude.
• Able to work on weekends and Public Holidays.

Responsibilities

• Handle all communications related to shared spaces and facilities on behalf of the Town Council.
• Keep organized and up-to-date records, including correspondence, documents, blueprints, and materials relevant to Town Council activities.
• Oversee the database of property owners' and renters' contact details.
• Consult and organize the procurement of necessary insurance policies like fire, public liability, workers' compensation, comprehensive coverage, and others as required by the Town Council.
• Promptly notify the Town Council about any legal notices or communications from government bodies or individuals, providing copies when needed.
• Supervise and approve the usage of communal areas, including recreational amenities, representing the Town Council's interests.
• Issue warnings to residents or users of the Town to address or correct violations of the Town Council's regulations.
• Facilitate requests with government agencies, local authorities, or other relevant bodies as needed.
• Support the Property Manager and Officers in managing and tracking maintenance routines, improvements, waste collection schedules, resource allocation, and incident reports on a daily, weekly, and monthly basis
• Process and review permits, exemptions, and appeals requests.

Working hours : Mon to Fri 8.30am to 5.30pm, Alternate Sat 8.30am to 12pm (5.25 days work week)

Requirements:

· Min GCE O Level in any field with 1 year of administrative support experience

· Has an eye for detail and possess a dynamic, committed attitude with strong sense of initiative.

· Preferably 6 months of call centre experience ( to assist call center side when required)

· Knowledge of Microsoft Office.

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

About Fei Yue Family Service Centres (FSC):

Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the FSCs strive to make a positive difference in the lives of those they serve.

Job Responsibilities:​

• Office Management Systems:Implement and maintain office management systems and procedures to ensure seamless operations and minimize disruption.
  
• Change Management Programs:Administer change management programmes to support team members in adapting to organizational changes effectively.
  Provide necessary support and resources to facilitate smooth transitions.
  
• Professional Practices:Uphold Professional standards by providing exceptional customer service and handling personal and confidential information with discretion.
  
• Data Management:Collect, update and maintain necessary data in the systems, ensuring accuracy and completeness.
  
• Data Governance:Promote and monitor compliance with ethical and responsible data use principles within the organisation.
  
• Data Quality & Audit Management:Ensure that services and processes adhere to organisational practices and standards through quality assurance and audit management.
  
• Program Delivery and Event Coordination:Deliver programmes and coordinate events, ensuring their successful execution and alignment with organisational objectives.
  
• Administrative Support:Provide administrative support to the division and the centre, assisting with tasks such as scheduling, documentation and correspondence.
  

Job Requirements:​

• Degree Holder​
• At least 2-3 years of working experience​
• Strong organizational, writing, verbal, and interpersonal skills​
• Independent in managing and executing work tasks​
• Meticulous and careful in generating and ensuring accuracy of reports
• Committed team player, able to work collaboratively and effectively with others.
• Service-oriented
• Proactive in looking out for opportunities to improve work processes
• Advanced skills in Excel, Word, PowerPoint
• Tech savvy

Work Location: Yew Tee

Interested applicants are to submit their resume to recruit@fycs.org. Please visit www.fycs.org for more details.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

• Job function - 70% Admin 30% Customer Support
• Able to commence from Jan/Feb 2024
• Office located at Jurong East (3 mins walk from Jurong East MRT)

Administration - 70%

• Day to day administrative duties.
• Data entry, reporting and invoicing.
• Manage calendar and schedule of bookings.
• Update spreadsheets and prepare monthly reports.

Customer Support - 30%

• Answering phone calls and taking appointment bookings and etc.
• Responding to Email and Whatsapp inquiries.
• Attend to customers’ enquiries, and feedback  via phone calls, emails, and Whatsapp.

Job Requirements

• Min GCE A' Level or Diploma in any discipline
• Fluent in English (Conversational and Written)
• Previous admin & coordination experience is an advantage.
• Detailed-oriented and resourceful.
• Possess good organizational skills and time management.
• Customer centric with good communication and interpersonal skills
• Competent in Microsoft Office, particularly in Word and Excel

We regret to inform only shortlisted candidates will be contacted, thank you!

Healthcare Administrative Executive

Salary: $3000 - $4000
Location: Novena / Orchard
Working Hours: 5.5days | 9am-6pm Weekdays / 9am-1pm Sat

Job Descriptions:

Customer service relation duties:

• Attend to customer (s) phone enquiries according to corporate salutation & SOP.
• Schedule & confirm appointments on Plato (Clinic Software).
• Direct customer to location (S) via phone/SMS/App.
• Provide precise information to clinics on costs, safety &number of region(s) for scan.
• Advise for contrast options and cost on arrival.
• Remind customers of scheduled appointments and the need to be punctual.
• Communicate concern on company’s no-show policy.
• Triage the customer for safety on arrival, exclude potential hazards before the scan.
• Perform screening & check-in for scans professionally.
• Carry out Medical, Financial & operational logistics professionally.
• Provide accurate and sound advice to customers.
• Prepare customer for MRI examination.
• Provide proper head covers, gown & footwear.
• Present IPAD viewing for scans to be rendered.
• Communicate safety, consent & receive evaluation/feedback from customers.
• Prepare & chaperon customers for scans.
• Accompany individuals when required during scans.
• Prepare and coordinate IV plug setting for patients requiring contrast, intervention, ultrasound or arthrograms. See SOP for IV contrast.

Administration duties

• All phone bookings to be keyed into Plato according to location accurately.
• To notify clinic/seek confirmation if the booking/request form that did not come through fax within the same day.
• Upon receipt of booking/MRI request form received- to consult the radiographer/radiologist for number of regions to be performed.
• To determine amount of time to block, and to decide if marker, contrast injection or additional sequence/scan is required.
• Radiographer to sign off all screening/consent form and staff to scan duly completed documents into Plato.
• Billing is based on booking form or verified through phone confirmation.
• Add-on scans will require prior approval from clinic/clinicians verified through approved communication portal.
• Ask pt to take a visual of their form for insurance claim & make a copy for Medisave due diligence.
• On arrival, perform due diligence of Medisave checking on balance/entitled amount before the scan.
• Perform financial counselling clearly and to be acknowledged before the scan.
• Upon completion of scan to check that contrast serial number if given, is pasted on form, amount administered documented and the Dr/nurse administrating the contrast is documented.
• Procure LOG/GOP from international insurance companies e.g.: CIGNA, BUPA
• Perform cash, credit card, contactless & banking transactions.
• Perform checks & end day settlement for invoices, reconcile Plato pay transactions against Stripe payments received.
• Perform Filing of booking forms and Medisave documents for the month
• Follow up with unpaid invoices.

Accounts (MEDISAVE)

• Perform full set Medisave diligence according to target timeline.
• File them correctly for audit
• Prepare the clinic for MOH inspection. Once every 2 years
• Prepare the clinic/equipment for maintenance schedule

House keeping duties

• Keep the facility clean-food/drinks and in organized & hygienic conditions.
• Clear all used cups after each use/prepare for the next patient.
• Clear gowning area after each use.
• Soiled laundry to be packed for weekly cleaning-collection.
• Cleaned laundry to be organized neatly on gowning area.

Support duties

• Support Sales & marketing activities.
• Compile statistics.
• Be familiar with areas represented by respective sales personnel.
• Coordinate appointments accurately.
• Joint call on sales activities.
• Follow up on recommended initiates from customers/clinician(s) feedback on expected service standard that is current with market practice.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling