Total 1 course director job vacancies in Others category in Petaling Jaya SGR

Working in this role, you will play a key role in the provision of strategic insight to our clients in the delivery of consumer research services by having a good understanding of their business issues and developing relevant consumer research solutions including integration across NIQ business units while building and maintaining strong client relationships. 

RESPONSIBILITIES

Business Development  

• Identify areas of business opportunity and growth for the responsible area  
• Maintain and further foster relationships with current clients  
• Develop plans to cross-sell and introduce new services to current clients  
• Contribute to building the company’s positive image through participation in professional associations and industry conferences/seminars  
• Participate in the development and launch of new services  
• Contribute to the strategies and business plans for the growth of the business unit based on global and regional / sub-regional directions  
• Provide continuous feedback on competitive activities within assigned clients  

  Financial Management  

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned  
• Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the business unit  
• Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets  
• Ensure proper pricing and contracts are completed and approved according to company’s policies and guidelines  
• Manage the cost of jobs within present budget restrictions   

Client Servicing  

• Implement plans that will contribute to maximum client satisfaction and ensure continued profitable and business growth  
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace  
• Ensure the implementation of Client Management Process for the assigned accounts and be able to add value to those key clients  
• Manage the client servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement   
• Provide product solutions and benefits to client business issues/opportunities by developing strategic initiatives for each client  
• Oversee the management and conduct of assigned research projects including preparation, approval, and delivery of proposals, reports, and presentations  
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales  
• Ensure team members are trained to handle client requirements  
• Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division  

A LITTLE BIT ABOUT YOU  

• High proficiency in all aspects of sales: prospecting, pipeline building, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with C-level and other decision-makers.   
• Demonstration of consultative/challenger consumer behaviors, ability to reframe and challenge the way clients view their businesses, sales and marketing spend. Ability to build enduring relationships with C-level executives – truly passionate relationship developer.   
• Deep understanding of key client Personas, particularly within Customized/Marketing Intelligence, and ability to tailor a sales strategy accordingly.   
• Excellent awareness of market and industry conditions and client business environment.  
• Financial understanding (eg. P&L, EBITDA) and how this relates to business success.   
• Equips and empowers teams to sell and service projects and achieve financial targets.