Total 2,712 contracts specialist job vacancies in Customer Service category in The United States of America

• Provide IT technical support and troubleshooting of hardware, software, and networking issues for various users.
• To keep the software up to-date and responsive to the changing needs of each department.
• Establish, implement, and review IT policies, IT asset (hard and software) lifecycle policies, and standard and processes relating to the use, preservation and recovery of information assets to ensure proper usage, compliance and security
• Coordinate with vendors for provision of end-user support and escalate to vendor for desktop/laptop hardware repairs or software troubleshooting
• Develop and maintain installation and configuration procedures and system standards
• Set up AV/video conferencing prior to general meetings
• Perform inventory management and health check of software licenses, hardware, and other IT peripherals
• Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications
• Design and conduct IT user training on systems under the IT Department's purview
• To ensure that all computer systems provide uninterrupted service especially to Operations user through timely IT support.
• To ensure that back-up data stored in an off-site location is regularly updated.

Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Job Description:

1. Understand and comprehend the product, empower customers with the product, and address their needs. Generate product-oriented best practices.
2. Best Practices: Deeply understand the product's functional logic and apply it effectively. Assist customers in achieving best practices through product utilization. The Customer Success Manager (CSM) should have a strong understanding of the product and its practical application.
3. Customer Empowerment: Provide in-depth training that combines product functionality with operational solutions. Collaborate with customers to develop best practices.
4. Customer Maintenance: Establish a customer health model, take measures for at-risk customers, proactively follow up with customers to reduce churn rate, analyze and uncover reasons for customer churn, and manage churn situations.
5. Customer Lifecycle Management: Manage the customer lifecycle, enhance customer engagement and health, improve product satisfaction, and promote customer repurchase and renewal.
6. From the establishment of business opportunities, understand customer needs, follow up on requirements and progress, and collaborate with pre-sales, delivery, sales, and product teams to facilitate customer trials.
7. Upselling: Identify new business scenarios and pain points for customers during product usage to create cross-selling opportunities and drive additional purchases of other company products.
8. Customer Renewal: Analyze customer profiles and lifecycle information to determine factors influencing renewal. Develop communication plans in advance and achieve customer renewal rate targets.

Job Requirements:

1. Education and Experience: A bachelor's degree or higher is required. Experience in retail management software and the B2B industry is preferred.
2. Personal Qualities: Excellent communication, presentation, planning, and implementation skills are essential. Strong customer relationship management abilities, an empathetic mindset, and the ability to think from a customer empowerment perspective, creating resonance and collaboration with customers.
3. Cultural Alignment: A customer-first approach, with the goal of customer success in projects. Value-oriented output, direct and straightforward communication, and fast and efficient execution are expected.

Office Hours, Mon- Fri

Location: Near to Buona Vista station

Salary fixed at $2000

Scientific Support Specialist (Beauty Hygiene, Microbiology) – 1 Year Renewable Contract

· Doing lab testing (Microbiology)

· Can consider Fresh Diploma in any Science courses with some lab internship exp

Junior Scientific Support Specialist (PTL – Performance Testing Lab) - 1 Year Renewable Contract

· Doing lab testing

· Can consider Fresh NITEC / Diploma in any Science / Chemical engineering courses

Requirements:

· Diploma in science or any related courses.

If you are interested in any of the positions, do kindly drop your most updated resume to healthcaretemps@recruitexpress.com.sg

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Office Hours, Mon- Fri

Location: Near to Buona Vista station

Salary fixed at $2000

Scientific Support Specialist (Beauty Hygiene, Microbiology) – 1 Year Renewable Contract

· Doing lab testing (Microbiology)

· Can consider Fresh Diploma in any Science courses with some lab internship exp

Junior Scientific Support Specialist (PTL – Performance Testing Lab) - 1 Year Renewable Contract

· Doing lab testing

· Can consider Fresh NITEC / Diploma in any Science / Chemical engineering courses

Requirements:

· Diploma in science or any related courses.

If you are interested in any of the positions, do kindly drop your most updated resume to healthcaretemps@recruitexpress.com.sg

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Great opportunity to join our flagship Martin Place Branch??  
Access to extensive employee benefits & discounts?  
Be part of a collaborative and high-performing culture   




Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster.  


 


25 hours per week: ?  



Monday-Friday: 11am-4pm



 


Do work that matters ? ?  


?  


As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We?ve been serving our local communities for over 100 years, with market-leading products, services and technology.? ?  


?  


What we do has real impact at all stages of people?s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you?ll positively impact

... Click here to view more detail / apply for Customer Banking Specialist ? Martin Place ? 25 Hours Per Week

An exciting opportunity has arisen within thePalliative Care Teamat Bedford Hospital for the post of Band 7 Clinical Nurse Specialist forPalliative Care.The post holder willneed to be able to demonstrateappropriateinterpersonal and effective communication skillswhich areessential for the role.

To provide specialist palliative care advice and education to patients, relatives, carers and other Health Care Professionals within the hospital setting.

We would love tohear from applicants who can demonstrate a passion to support and drive this service forward within a team whose main principles are to ensure high standards in the promotion of the best patient experience and quality outcomes.
• The post holder will autonomously manage a nurse led caseload according to agreed protocols; using advanced skills in assessing and treating a variety of conditions, including non-malignant and malignant life limiting conditions.
• The post holder will work alongside other clinical colleagues in oncology, palliative care, ED, acute medicine, radiology and pathology to ensure quality and care to the patient is maximised.
• This will include the development of clinical guidelines, audit and education programmes.



Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.
1. Practice advanced skills of clinical practice in consultation where appropriate with the Consultant in Palliative Medicine, such as:
• Assessment and advice re pain and symptom control.
• Advice on titration of drug dosages
• Nurse led consultation with patients and their carers (own caseload)
1. Advise, support, educate and counsel patients, their relatives and carers, both in person and on the telephone
2. Liaise with community nurses, practice nurses, and GPs re the management of patients in the community, including monitoring of appropriate patient medication.
3. Liaise with and refer to the multidisciplinary team, attend /initiate case conferences.
4. To provide support and advice in distressing circumstances such as imparting news of terminal illness and bereavement




This advert closes on Monday 13 May 2024

Please see the Job Description for the full list of duties and responsibilities. Sussex Partnership is committed to people participation, meaning that we involve patients and their carers and supporters, in service decision-making and planning. You will be expected to contribute to this shared value and to support the functioning of this service in the delivery of its participation strategy. There is only so much we can say to you in an advert, so would love to speak to you about this role in more detail. For more information please see our contact details below! Please note the Job Description is still with the Royal College for approval. If there are any small changes we will ensure all applicants receive the final version before interview

Description:

• Perform laboratory specific methods on raw materials or finished products, media making, special projects or specified testing as directed
• Set up and maintain microbiological cultures
• Perform routine lab maintenance
• Stock lab (media and lab supplies)
• Clean lab (daily, weekly, deep cleans) and discard expired media
• Maintain log books
• Read and complete documentation of work through data recording and/or electronic note booking
• Application of routine / non-routine microbiological test methods (e.g. MIC, Challenge tests, Method Validation)
• Communicate immediately problems or unexpected results / anomalies with R&D personnel and Laboratory Lead

Requirements:

• Min. Diploma in any Science course
• Able to start work immediate
• Some internship / work experience in Microbiology is preferred

Interested candidates, please forward your resume to lifescience@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster  

14 hours per week:

Wednesday: 10.00am ? 2.00pm
Thursday: 10.00am ? 3.00pm
Friday: 10.00am ? 3.00pm


Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We?ve been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people?s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you?ll positively impact our customers? lives and be there for them when they need us. 

See yourself in our team

As the Customer Banking Specialist in our New Norfolk Branch , you?ll:

Have
... Click here to view more detail / apply for Customer Banking Specialist ? New Norfolk

The post holder will be based at Mind-BLMK premises in Luton, and will be required to travel to sites across Bedford, Central Bedfordshire and Luton when necessary for the delivery of SUN groups. As a key member of a new team of Clinical and Lived Experience SUN facilitators, the post holder will be responsible for developing, delivering and contributing to a SUN service across Bedford, Central Bedfordshire and Luton. These responsibilities include: Taking a lead role in shaping, co-ordinating, organising, managing and ensuring the effective delivery of the programme of groups across Bedfordshire and Luton. Providing effective leadership in all aspects of service planning and delivery in liaison with the Mind-BLMK Operational Manager & administration staff and under supervision of the Complex Needs Service Consultant Psychologist and Medical Psychotherapist. Building relationships and links with other community-based services (e.g. primary care, community mental health, Recovery College), teams and voluntary sector providers to create awareness of the SUN and to promote early access for those with complex emotional needs likely to be associated with traits and/or a diagnosis of personality disorder. Managing self-referrals from adults (18 +) with complex emotional needs who wish to access SUN. Using clinical expertise and specialist training in the SUN model to co-facilitate SUN groups with Lived Experience Group Facilitators, leading on safety plans and risk management. Ensuring the collaborative development of safety plans with people participating in the SUN groups in accordance with the service protocols. Working closely with colleagues in community mental health services to promote smooth transitions between teams and services, facilitating an easy in, easy out approach to improve access to evidence-based interventions. Providing day-to-day management of both Clinical and Lived Experience SUN Group Facilitators. Providing monthly managerial supervision to Clinical SUN Facilitators, and bi-monthly joint managerial supervision of Lived Experience Facilitators as agreed and appropriate. Assisting in the planning of the service and development of the SUN model. Leading on the recruitment and training of staff within the service, when required, to ensure that best practice standards are met. Working with the Mind-BLMK Operational Manager to support the management of human resources, whilst simultaneously ensuring that the Trust targets for recruitment, retention, sickness levels, supervision and appraisals are met for Trust employees. Working with service users to co-produce key elements of the operational arrangements of the service, before and during service deployment. Working with senior colleagues to finalise the service operational procedures ensuring that these meet the Trusts clinical requirements and are commensurate with the Trusts Management and Human Resources policies. Working with the Mind-BLMK Operational Manager to ensure that the physical environment is conducive to the delivery of high quality care by ensuring that there are clear systems for providing services in safe and secure environments (including InPhase), arranging for replacement and/or repair of equipment and furnishings, and liaising with relevant organisations in satellite bases to ensure a clean, safe and secure environment. Identifying day-to-day risks and mitigating actions which will be key to risk management within the service and inform how the service operates. Maintaining systems and processes for the effective operation of the team, including audits in relation to effectiveness and quality and the development and monitoring of associated action plans. Maintaining a high standard of clinical record keeping that meets both the Trusts and Mind-BLMK record keeping requirements. Taking responsibility for collecting relevant data on work activities, and inputting data onto the relevant databases as required. Leading on the evaluation of SUN service with support from the Complex Needs Service Consultant Psychologist and the Mind-BLMK Operational Manager. Maintaining a high standard of care in all areas of practice in accordance with the relevant professional Code of Conduct and guidelines.

Salary: $2000

Job Duration: 1 Year renewable
Working Days & Hours: Mon - Fri Office Hours
Location: Buona Vista

• Qualify for and perform routine validated test methodologies on finished products, special projects or specified testing as directed in accordance to Standard Operating Procedures (SOPs)
• Process and post all technical data to work request management and submission system
• Conduct all assigned work in compliance with our organization’s safety and quality requirements
• Get direction from Team Leader on work assignments
• Replenish and track laboratory samples, consumables and reagent inventory
• Maintain equipment records
• Perform daily laboratory housekeeping and routine basic equipment maintenance
• Communicate immediately any product testing deviation, instrumentation failures/issues, or any other laboratory anomalies directly to Team Leader.

Job Requirements: Min Nitec in any science/engineering course

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster  
 
Roster (25 hours per week):    

Monday: 11:00am - 4:00pm
Tuesday: 11:00am - 4:00pm
Wednesday: 11:00am - 4:00pm
Thursday: 11:00am - 4:00pm
Friday: 11:00am - 4:00pm


Travel will be required for this role.

The successful applicant will join our relief team and support the Melbourne North West Branches including St Albans, Watergardens, Highpoint and Keilor Downs.

Do work that matters   
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We?ve been serving our local communities for over 100 years, with market-leading products, services and technology.  
 
What we do has real impact at all stages of people?s lives, from opening their first account, saving for a holiday, buying their first home, ... Click here to view more detail / apply for Customer Banking Specialist Relief ? Melbourne North West Area

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Service Management Specialist who has strong communication skills, enjoys coordinating and taking on new challenges. You will be working closely with IT Delivery Teams, PMO and DevOps, to ensure the “Run” Services meet their SLOs and Business needs. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you’ll do

As a Service Management Specialist, your key area of responsibility will be to execute services that are being delivered by the IT organization. These can include Major Incident Management, Problem, Change or Transition Management and/or Service reporting duties. This role will help execute, define and continuously improve these Service Management processes that are pivotal elements within the IT Enterprise & Delivery model. To be successful in this role, you will be a self-starter with strong written and verbal communication skills, and be a strong team-player with the ability to engage with all levels of the organization.

How you'll make an impact

• Responsible for executing, developing, implementing and maintaining Service Management processes that include Major Incident, Problem, Change, Transition Management, Service Reporting
• Build out Service Management processes around agile and waterfall methodologies
• Act as a change agent and as part of the team of experts leading and supporting teams in their Agile Framework journey
• Socialize, get buy-in and implement the agreed upon roadmap
• Ensure cross-value stream coordination and collaboration, drive highest productivity and better quality of service management across the organization
• Monitor service level performance and ensure deviations are quickly addressed
• Provide leadership and a quality focus to improve service availability and reliability
• Ensure compliance with Geotab’s processes and alignment with IT Service Management industry best practices and methodologies
• Provide guidance to support staff and assist in their training & knowledge development
• Establish and maintain management reporting on services such as Major Incident, Problem, Change Management and escalations
• Ensure that requirements for metrics & operational results are met by Delivery teams
• On-call flexible hours of work is required

What you'll bring to this role

• Post-Secondary Diploma/Degree in Computer Science, Information Systems, or equivalent experience required
• ITIL Foundations V3 or 4 is mandatory
• 8+ years of experience related to IT Management or other IT process oriented roles
• Experience working with Key Performance Indicators to drive business value
• Exposure and experience with IT Service Management to understand the importance of transitioning projects into the steady state service model
• Practical experience with Agile & Waterfall methodologies and Service Management tools such as Jira
• Proficiency and experience working with Cloud Services
• Strong practical experience with the ITIL framework e.g. Major Incident, Problem, Change Management, Measurement & Reporting as well as Transition Planning
• Comfortable with ambiguity and time spent outside of comfort zone acquiring new skills
• Strong interpersonal relationship building skills and the ability to manage stakeholder expectations
• Strong data & analytical skills with the ability to problem-solve to well-judged decisions
• Entrepreneurial mindset and comfortable in a flat organization
• Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
• A strong team-player with the ability to engage with all levels of the organization.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

Service Admin Specialist

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! Check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

Objectives

The Service Admin Specialist is responsible for delivering exceptional service to the assigned customers and is able to deliver and exceed customers expectation of all the after-sales services.

Roles & Responsibilities:

• Provides shared support to Sales and Operations team.
• Handle customer calls and emails enquiry.
• Perform administrative duties such as quotations, invoices, scheduling appointment and reports.
• Effectively schedule breakdown, installation service and preventive maintenance appointments for Service Engineers.
• Coordinate with Warehouse to prepare materials and equipments to meet delivery KPI (key performance indicators) .

Key Competencies

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office.
• Strong coordination skills
• Strong attention to details

Qualification:

• NITEC/Diploma/Degree in Business Administration/Engineering or equivalent discipline.
• Minimum 2-3 years of relevant working experience

Benefits:

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Learning culture where every employee is engaged in learning and development growth.
• Company transport is provided (pick-up points: Boon Lay & Serangoon).

Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role.