Total 4,725 construction engineer job vacancies in Customer Service category in The United States of America

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• Install, service, support, upgrade, and maintain various types of equipment.
• Execute moderate to complex assignments including diagnosing and repairing equipment malfunctions and making necessary adjustments.
• Understand and apply knowledge of system parameters and interactions for process development and advanced electronic-mechanical troubleshooting.
• Collaborate with the team to achieve and maintain high levels of customer and company satisfaction.
• Offer direct, hands-on support for machinery at customer sites.
• Prepare and submit detailed technical reports post-service activities.
• Manage and use specific jigs effectively during service tasks.
• Assist senior engineers with advanced-level functions, like robot teaching and handling sub-units.
• Conduct ad-hoc delivery of equipment or parts as needed.

APPLY NOW!!!

• Minimum Diploma in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office.
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66266 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Recruit4staff is proud to be representing their client, a leading Machining Manufacturer in their search for a Field Service Engineer for the southern region of the UK.

For the successful Field Service Engineer our client is offering:

• up to £40,000 Per Annum (+ overtime after 10 hours, + overtime flat rate for any weekend or tech support work)
• 40 hour contract (flexible start and end time) Monday to Friday
• Permanent
• Benefits: Company Car, Laptop, Phone, Holidays, Overtime Rates, ON-CALL Flat Payment Rate, Pension

The role – Field Service Engineer :

• To carry out repairs, on site commissioning, service and calibration of customer's check-weighing equipment
• Carry out upgrades and refurbishments on customer site.
• Handle on site customer queries in a fair and courteous manner.
• Completing all necessary paperwork accurately and on a timely basis in accordance with the company procedures.
• Provide technical support via phone and email where required

What our client is looking for in a Field Service Engineer :

• Previous experience working in a field service engineering role within the food packaging and production industry - ESSENTIAL
• Experience repairing and maintaining check-weighing machines, multi-head check-weighers and high speed precision weighing equipment - DESIREABLE
• BTECH or equivalent in Electrical Engineering - ESSENTIAL
• Driver License and Ability to Travel regionally

Key skills or similar Job titles: field service engineer, check-weigh technician, service engineer, calibration technician

Commutable From: Basingstoke, Reading, Portsmouth, Southern Region

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Able to technical trouble shoot Physiotherapy devices - Perform Preventive Maintenance Service commissioning and testing of equipment

Field job -shall require ONSITE and OFFSITE works - covering Hospitals and Clinics in Singapore

Training shall be provided to candidate

Must be independent worker with ability to work without supervision.

• 1 year relevant experience with photonics & lab instruments
• 1 year relavant experience with laser cutting, laser marking & laser welding euipments
• Able to install+service machines and able to train customers on machine operation
• Able to drive and bilngual
• Polytechnic graduate
• Able to travel and work irregular hours
• WorK independantly

Key Responsibilities:

• Respond and resolve tickets in a timely manner
• Provide hardware and software support/troubleshooting
• Maintain, analyse, and troubleshoot software and computer peripherals
• Set up and configure all hardware included desktop / Laptop / Scanner / Printers / Multi-function devices / Smartphones
• Ensure all tickets requiring follow-up work and/or calls are resolved
• Provide technical support to end users
• Test, image, and clean desktops, laptops, and other related hardware
• Assist in third level IT Infrastructure support
• Handle vendor management as required

Qualification:

• Min Diploma in IT
• 2-3 years of IT related experience

Key competencies and personal attributes (knowledge and soft skill requirements):

• Basic knowledge of Active Directory, Group Policy, and Windows ACL's
• Good working knowledge of Microsoft Office Suite
• Good working knowledge of standard smartphones platform
• Knowledge of network communications fundamentals.
• Troubleshooting and analysis skills for general network and application level issues.
• Ability to interact with staff at all levels and to work under minimal supervision.
• Excellent, organizational, interpersonal, and communication skills.
• Ability to multitask and work in a team setting
• Understanding of a wide variety of desktop applications
• Experience working within enterprise ticket systems
• MCP and similar certifications desired

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.

EA Reg No:R1659429 (Chin Mei Ling)

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL ASIA PACIFIC PTE LTD and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com/. You acknowledge that you have read, understood, and agree with the Privacy Policy

Job Description

Key Responsibilities

Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

Ensures customer satisfaction with Company service and system performance.

Interviews, hires, and trains customer engineers as necessary to support regional business.

Ensures employee satisfaction through:

- communication of business progress and all related action.

- setting goals and controlling achievements.

- establishing training and career development plans.

Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:

Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

Achieves guaranteed up time and other parameters as sold to customers.

Promotes quality improvement processes to:

- reduce cycle time

- drive continuous improvement of technical performance

- empower the work force

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Key Responsibilities

Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.

Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.

Verifies operational quality of system equipment. Assists senior engineers as needed.

Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.

Complies with all safety procedures and consistently demonstrates safety as a value.

Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

• Has established skills to perform a range of day-to-day activities

Business Expertise

• Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
• Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area

Leadership

• Has no supervisory responsibilities; manages own workload

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options

Impact

• Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance

Interpersonal Skills

• Uses communication skills to exchange information

Job Description

• Install and configure system, software, peripherals, simple network.
• Identify, troubleshoot and resolve hardware and software faults.
• Provide technical support across Singapore (onsite and/or remote).
• Provide maintenance support to clients across Singapore.
• Monitor and manage clients computer system and network.
• Provide up-to-date documentation of clients IT Infrastructure.
• Other ad-hoc duties assigned by supervisor or management.

Requirements

• Only Singaporean and Permanent Residents.
• NITEC/Dilpoma in IT, Computers or related field.
• Minimum 1-2 year experience in related field.
• Willing to learn and accept technical challenges.
• Technical support and hands-on training provided.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

The primary responsibility of the IT Support Engineer is to build and provide support for server, workstations and storage equipment.

· Provide first level troubleshooting of devices, maintenance of laptops and tablets

· Installation and configuration of operating systems and softwares for users

· Assist users on operating system, email, hardware and software related issues

· Deployment of PC, notebook and printers as requested by users

· Assist in troubleshooting network and wireless connnectivity issues

· Respond to incidents at timely manner, investigate and provide temporary or permanent solutions of escalated incidents.

· Monitor Service Level Agreement and provide regular reporting in timely manner to relevant party.

· Coordinate with 3rd party or equipment vendors to resolve problems

· Other ad hoc duties assigned.

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Job Purpose:

• To augment the MOLAO ICT helpdesk team which provides ICT support to all the group companies on common infrastructure (including network and related systems) and handle ICT support for MOLAO/ MTM /CAPE /MOLLNG /TECHNO users.

Job Duties and Responsibilities:

• Manage and monitor all installed systems and common infrastructure.
• Install, configure, test, and maintain operating systems and system management tools.
• Laptop / Desktop, Printer, Phone, Scanner, Corporate software setup for users.
• Windows OS, AD, Office 365 local administration & file server management.
• Handle user registration process for all group companies.
• Network monitoring and troubleshooting (both LAN and WiFi).
• User support as part of helpdesk & provide 1st and 2nd level support.
• Provide onsite/remote troubleshooting and liaise with vendors and other IT personnel for problem resolution.
• Helpdesk system ticket monitoring & updating status on timely manner.
• Maintain hardware and software inventory and keep it updated.
• Proactively ensure the highest levels of infrastructure availability to users.
• Maintain a high level of user satisfaction with quality customer service.
• Any other tasks as and when assigned by the superior.

Job Requirements:

• Degree / Diploma in Information Technology or a related subject.
• 1 to 2 years experience in Installing, configuring, and troubleshooting Windows-based environments, Network administration, and fine-tuning.
• Familiar with Office365.
• Strong problem-solving skills and a positive attitude.
• Good coordination and communication skills with internal and external customers.
• Able to work independently with minimum supervision.
• Good team player and able to work under pressure.
• Good to have networking knowledge (OSI Model).
• Good to have Azure Cloud experience.
• Fresh IT graduates with quick learning capability are also encouraged to apply.

Job Description

Key Responsibilities

Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance.

Completes quality repairs. Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls. May initiate or participate in projects to drive down costs or increase uptime. Ability to carry out action plans and report findings. Verifies operational quality of system equipment.

Follows all checklists and procedures and ensures correct Revs of procedures and schematics are available prior to performing work. May identify procedural issues.

Can perform most retrofits on equipment. Assists in process issues.

Applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.

Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area. Demonstrates strong interest and knowledge of the customer’s business. Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge. Is consistently able to operate in high pressure or ambiguous situations. Solicits customer feedback. Understands the impact of various actions/decisions on the account. Is aware of potential dissatisfies and escalates as appropriate. Develops and executes corrective action plans.

Performs BKM’s. Actively engages in the use of knowledge management systems. Complies with all IP guidelines.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Is skilled in a range of processes, procedures, systems and tool sets to carry out assigned tasks or has developed deep skills and knowledge of tools in a single area

Business Expertise

• Uses knowledge of how the team integrates with others to accomplish the team objectives
• Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge

Leadership

• Provides informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures

Impact

• Impacts the quality, timeliness and effectiveness of the team; uses discretion to modify work practices and processes to achieve results or improve efficiency

Interpersonal Skills

• Explains technical information within the team

Responsibilities:

• Installing and configuring client computer systems.
• Responding to client IT support requests.
• Meeting with clients to diagnose software, networking, or hardware issues.
• Providing technical support on-site or via remote-access systems.
• Offering solutions that meet the needs of the client.
• Repairing hardware malfunctions, software issues, and networking problems.
• Maintaining good client relations.
• Tracking and managing work records.
• Compiling job reports.

Requirements:

• Diploma in Engineering (Computer/Telecommunication) or equivalent.
• Min. 1 year of working experience in the related field is required for this position.
• Basic troubleshooting skills
• Work on shift duty 24x7
• Travelling to sites