Total 2,983 Senior Executive analyst job vacancies in The United States of America

About the role
We have an exciting opportunity for a Senior Service Desk Analyst to join our IT Support Team in Oldham on a full time 35 hour per week on a permanent basis. We currently operate a hybrid working pattern, you'll work 2 days per week at Bower House, and 3 days remotely.

The successful applicant will support the 1st line technical services across the Guinness Partnership for all IT related incidents and requests. As this is a front-line role you will offer exceptional support to the members of the Service Desk, resolving straightforward problems at first contact through feedback and training. You will also maintain performance reporting, focus on process improvements, and conduct Quality assurance.
In this dynamic role you'll also be required support the other members of the Service Desk, manage multiple job queues and third-party supplier calls, ensuring that specific types of incidents or requests are assigned to the appropriate individual, team, or manager. Responsible for updating of the ITSMF tool and provide support with the objective of restoring normal service as quickly as possible.

What we're looking for
We're a customer-focused organisation so we know that how we do things is just as important as what we do. You'll not only be a skilled Service Desk Analyst, but you'll also have great customer service skills and a willingness to ensure customers queries are fixed on the first attempt. You'll also be able to demonstrate:

• Proven experience as a Service Desk Analyst or similar technical role.
• Excellent customer service skills.
• Proven ability to work methodically, define and obtain agreed procedures.
• Excellent prioritisation skills.
• Proven ability to provide accurate and clear responses to IT.
• Excellent knowledge of the Knowledge Management process.
• Able to maintain good supplier relationships.
• Excellent oral and written communications.
• Working knowledge of Microsoft Windows operating systems and Microsoft Office applications.
• Demonstrate the Guinness Behaviours.

Essential Qualifications:

• Educated to GCSE level or equivalent.

Interviews will take place: At Bower House, on Thursday 9th May & Friday 10th May 2024.

If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.

INDTGP

About Us

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Experience: 10+ Years

Key Skills:

Data Processing, Data Analysis, Shell Script, SQL, NOSQL, System Diagram, Application Architecture, System Integration

Key Responsibilities:

· Participate in end-to-end projects for system implementation of MLS system

· Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Liaise with application teams across group and countries build the enhancements according to the technical solution plan

· Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

· Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

· Perform data mapping and process mapping with interfacing applications

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

· Test, maintain and recommend software improvements to ensure strong functionality and optimization

· Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

· Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

· Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

· Manage project change request approval windows and deployment schedule

· Facilitate and provide technical and testing support before and after production deployment

· Liaise with other units across IT and Business in the organization

· Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

· At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Hadoop, Apache, Jboss. Maria database and NoSQL

· At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc

· At least 8 years of network and security experience to resolve firewall connection issue, integration issue, implementing load balancing and disaster recovery needs

· At least 10 years of experience in developing Unix Shell Scripting, SQL, Java and Python from scratch

· At least 10 years of experience in application and database design and UI/UX design

· At least 8 years of experience in business analysis, data mapping and process mapping

· At least 8 years of experience in Production Support Management, Incident and Problem Management

· Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing

· Ability to multitask effectively and handle large amounts of data

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, and JIRA

• Experience in SharePoint and Confluence

Your new company
This business is part of a global group with fantastic facilities and a well-renowned reputation for teaching and innovation. This is a permanent role, based at the Northwest site. However, this offers a hybrid work arrangement.

Your new role
As their new Senior Financial Analyst, you will support the faculty to deliver projects based around financial planning and analysis whilst working to tight time-driven deadlines. Using your financial planning skills to implement and improve the reporting process whilst leading the development of automated financial models. The main purpose of this role is to drive and deliver process improvements, including month-end reporting, on-time reporting through data analytics, forecasting, working capital management, financial performance analysis and insight, as well as bolstering and further development in your leadership through people management operations.

What you'll need to succeed
To succeed in this exciting role, you will ideally have experience within a similar role and/or a complex organisation which includes subsidiaries and consolidation. You will have a strong core skill set within FP&A. Fantastic communication skills along with a strong influencing capability matched with your leadership qualities. You will be adept at liaising and business partnering with senior leadership teams, and experience with data manipulation, reporting, KPI's, and Power BI is essential along with being qualified (ACA/ACCA/CIMA/CIPFA) or equivalent.

What you'll get in return
This role offers a competitive salary up to £55,000 per annum dependent on your experience level, along with a fantastic benefits package, and a flexible hybrid working environment. You will join a well-established team in a globally recognised organisation in a high-profile role working alongside an experienced senior leadership team.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or get in touch on the details below:
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Contact Daniel Emm on 03330105488 or email:

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We need Murex Business Analyst for one of our Investment Banking client.

Responsibilities:

• Analyze and understand requirements from stakeholders. Challenge status quo and the reflex of solutioning rather than focusing on the core requirement or perpetuating old processes and bad habits
• Manage stakeholders such as Front Office, Middle Office, Product Control and Risk Managers. There could be new requirements from users that would need impact assessment, change documentation, estimation of delivery timelines, etc
• Design and propose optimal and future proof solutions to meet these requirements
• Work with developers and testers to ensure bug fixes or new enhancements are delivered. This include the ability to document clear requirements for developers and clear expected results for QA testers. We work in the team based on Agile framework
• Be an active member of the scrum team, contributing to the solution build and delivery, reviewing test cases, closing out open issues/questions, assisting with sprint planning and retrospective
• Assist the business with user acceptance tests, including communication, planning, preparation and test case preparation
• Pro-actively engage, manage and build strong relationships with both business and technology stakeholders
• Identify risks and impediments early, plan mitigating steps and communicate these to workstream lead and business stakeholders in a timely manner

Mandatory Skills Description:

• 6-10 years’ experience with business analysis, solution design and end-to-end delivery in the Financial Markets industry
• Strong knowledge of derivatives across asset classes encompassing product knowledge, pricing, risk analytics and trade life cycle
• Some technical background in analyzing or reviewing code changes would be preferable
• Strong problem solving and analytical skills
• Understanding of MUREX trade booking, lifecycle events and cash settlement logic
• Knowledge and experience of Agile development practices
• Ability to work proactively, independently and displays strong initiative.
• Meticulous and upkeep documentation of project artifacts, discussions, risks, functional specifications
• Strong communication and presentation skills
• Multicultural awareness

Nice-to-Have Skills:

• Post graduate degree or relevant qualifications (E.G. CFA/FRM/PRM Charter progress)
• Prior experience within Retail and/or Wholesale Credit Risk

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

Email: sr@kerryconsulting.com

My Client is a leading stable firm in Singapore.

Senior Business Analyst

The candidate assumes responsibility for translating business requirements into technological solutions by defining, analyzing, and documenting requirements; mapping and optimizing business processes; and ensuring technological solutions meet business needs within the AMLS (Anti-money laundering System) application.

The candidate serves as the primary contact point for the project, supporting the regional project manager in project implementation. They will provide application support to the business, including handling change requests, managing defects, conducting impact analysis, and implementing workarounds post-system deployment.

• Develop project plans, strategies, business requirements documents, functional specifications, design specifications, requirements traceability matrices, test scripts, training materials, and FAQ lists.
• Act as the liaison between the technical team and business users regarding issues and change requests.
• Identify and comprehend business problems, requirements, and their priorities.
• Oversee issue resolution and establish resolution plans.
• Understand strategic planning, conduct business model analysis, process design, and systems analysis.
• Perform impact assessments.
• Provide guidance to developers on required specifications.
• Verify application conformity to specifications.
• Conduct System Integration Testing (SIT) and support acceptance testing exercises.
• Cultivate strong working relationships with peers and users.
• Conduct training sessions for users or internal IT teams.
• Provide ongoing application support.

Requirements:

• Hold a tertiary education degree.
• Proficient in English, both written and spoken.
• Possess at least 5 years of experience in a business analyst role within the insurance industry, with coverage of life, group, or general insurance business.
• Experience with Anti-Money Laundering/Counter-Financing of Terrorists enterprise solutions such as those provided by SAS, NICE Actimize, EastNets, Fiserv, Thomson Reuters, BAE System Detica, Accuity, etc.
• Demonstrates meticulousness and organizational skills.

Other Skills/Abilities:

• Proficiency in Microsoft Word, Excel, PowerPoint, and Visio.

Preference:

• Certified Business Analysis Professional (IIBA).
• Experience in software development, business analysis, with some project management exposure.
• 2-3 years of project management experience, having participated in at least two full SDLC cycles from requirements study to system deployment.
• May be required to travel for short durations to Malaysia or Indonesia.

To Apply

For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at sr@kerryconsulting.com, quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306

License No.: 16S8060

Principal Responsibilities

• Macro quantitative analysis: regularly track, collect and quantify macroeconomic data, combine the company's internal quantitative model signals, and judge the characteristics of the cycle.
• Quantitative analysis of trading (technical): through tracking and quantitative analysis of various types of market transaction data, such as market trends, market sentiment and other indicators, combined with the company's internal quantitative model signals, make suggestions on the trading rhythm.
• Optimize and improve the internal quantitative model: Coordinate with IT operation and maintenance to ensure the stability and efficiency of the data production process, and continuously optimize, improve and iterate the internal quantitative model according to the requirements of the investment strategy.

Qualification/ Skills/ Attributes

• Bachelor’s degree or above in economics, finance, statistics, financial engineering, econometrics and other related majors, with good statistical and quantitative analysis skills.
• Min. 3 years of relevant working experience in quantitative analysis, highly sensitive to data, good at data processing and quantitative analysis.
• Or min. 3 years of working experience as a stock trader, good at technical analysis of market transaction data.
• Fluency in Mandarin is required as the role requires frequent communication with companies in mainland China.
• Proficiency in the use of Bloomberg, Wind, Excel, familiar with Python is preferred.
• CFA qualification or in progress is preferred.
• Strong interest in investment, strong learning ability, teamwork ability, self-driving and sense of responsibility.

A Vacancy at Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust.


We have an exciting opportunity in our Workforce Systems Team for a full-time, permanent Senior Workforce Information Analyst.

Working closely with the wider team you will support the delivery of the HR/OD Strategy, possess an understanding and awareness of national NHS reporting requirements, data standards, and definitions, information data flows, and benchmarking.

Alongside your colleagues you will be responsible for the data quality held in the Trust’s HR systems, and be responsible for ensuring the day to day delivery of all statutory and ad-hoc reporting. You will have previous experience of working flexibly, under pressure and to conflicting deadlines, and be adaptable to changing requirements and priorities.

You should have the ability to produce workforce intelligence derived from a range of locally held systems, and deliver succinct reporting that supports stakeholder requirements that may be used for service delivery, service improvement, business planning and commissioning.

You will possess good technical, analytical, communication and organisational skills with a flair for improvement.

Candidates should possess advanced Excel skills.

Candidates should also be educated to HNC/HND level in a subject with a substantial numerate content or equivalent level of acquired knowledge and experience.

Knowledge of a range of NHS systems including ESRBI is essential.

To provide an information service to senior managers through analysis and interpretation of workforce data and systems, and to contribute to performance monitoring.

To maintain data quality of ESR ensuring national standards are adhered to and working best practice is aligned to these.

To be responsible for responding to inbound data requests made to the trust by external bodies such as national data returns/FOI requests.

To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality opening a state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way!

To provide an information analysis service to senior managers through analysis and interpretation of workforce data and systems, and to contribute to performance monitoring.

To maintain data quality of ESR ensuring national standards are adhered to and working best practice is aligned to these

To be responsible for responding to inbound data requests made to the trust by external bodies ie national data returns/FOI requests.

To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.


This advert closes on Monday 6 May 2024

Proud member of the Disability Confident employer scheme

About the client:

Our client is a reputed bank.

Responsibilities:

• Involve In Agile Coaching & Training and Agile Transformation
• Coach and drive squads and key stakeholders towards complying with the organization’s agile SDM (System Development Methodology) and agile ways of working. Demonstrate change mindset, by advocating agile and lean values and principles, and promoting and applying best practices.
• Collaborate with Tech delivery roles and business leads to constantly improve the quality and value delivery of projects and programs. Provide comprehensive advice ranging from backlog refinement, quality user story creation and sprint retrospective to feature planning, program retrospective and scaling agile
• Identify organizational impediments and dependencies restricting productivity, efficiency, and continuous delivery of customer value and propose creative & practical initiatives, along with execution plans and success metrics.

Requirement:

• 5+ years of experience in information technology, preferably in banking, finance, or a similar highly regulated domain with at least 2 years of experience in managing/participating in software projects using agile methodology.
• 2+ years of agile coaching experience in addition to taking on roles such as scrum master or product owner, coupled with a successful track record of managing/participating in agile transformation programs, projects, and initiatives including scaling agile across the organization.
• Expert in commonly used tools such as JIRA and Confluence, and good knowledge of DevOps processes and tools such as CI/CD, Bitbucket, Git, Jenkins and similar
• Proficient in MS Excel and knowledge of other tools like PowerBI will be a plus.

Interested candidates, who wish to apply for the above position, please send in your resume to kellyitsg@persolkelly.com

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.“

You will be instrumental in ensuring we continue to build our pipeline for new rooms across both the UK, Ireland and Germany whilst developing the understanding and specialist skillset of investment appraisal.
Location: Dunstable, hybrid- a minimum of 3 days per week in the office
Job Type: Permanent
Why you'll love it here:

Bonus: Enjoy an annual Whitbread performance incentive worth up to 10% of base salary
Healthcare:Bupa
Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brands

What you'll do:

Manage our ongoing investment cycle through which new site and extension appraisals progress through.
Lead on large parts of the annual PCR analysis for UK and Germany, building and maintaining the financial models needed to support the analysis
Considering how we can streamline, simplify and improve our ongoing processes to ensure our work remains robust as well as efficient.
Working with teams outside of finance to provide and communicate insight across the business regarding our modelling techniques and outputs.

What we need:

Ideally Part Qualified/Finalist Chartered Accountant (CIMA/ACCA/ACA) or equivalent experience.
Strong data analysis skillset ideally with prior financial modelling experience.
Personal drive to own processes and challenge status quo.
Working in a fast paced environment with strong prioritisation skills.
Business partnering non-finance stakeholders with value adding insight.

Be part of our Finance team at Whitbread:
Times are changing and our ambition is bigger than ever. This means huge things when it comes to budget and forecasting, and that's where our Finance team really springs into action. Finding the right answers to drive us forwards. With new concepts launching, new spaces secured and reams of plans in motion, there's no more exciting time to join than right now. Get to experience career growth that moves as fast as we do and be part of framing where we are heading. #LI1-MS

Our client is a MNC in sport entertainment industry. Due to business needs, they are now recruiting a Senior Financial Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Responsibilities:

• Assist in ERP system deployment for new venues.
• Handle systems and integrations (Finance, HR, POS, Procurement).
• Assist in implementing venue-specific transaction databases using PowerBI
• Conduct data mining for daily transactions
• Align data presentation with Venue Operations assumptions.
• Troubleshoot post-launch issues.
• Aid in data analysis and reporting.
• Assist with financial and statutory reporting.

Requirements:

• Min Diploma in Finance / Accountancy or any related field
• Minimum 2-3 years experience in financial analysis
• Experience in using Oracle is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Join us as a Senior Technical Business Analyst

• Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs
• You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
• As a key member of our team, you’ll enjoy extensive collaboration and can expect great visibility for you and your work
• This is a leadership role, experience of leading teams or significant deliveries is expected along with developing others and setting guidance and best practice
• We offer a range of flexible working arrangements depending on the type of job you do and the type of flexibility you need, you can join us on a part-time or full-time basis

What you'll do

In your new role, you’ll be accountable for producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll be responsible for understanding, challenging and developing our business, customers, strategic goals and how the teams operates in order to support the realisation of desired outcomes by the team.

You’ll also be:

• Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
• Interacting with customers, key business and technical stakeholders and the team to obtain and document functional and non-functional needs
• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team as well as dealing with uncertainty where requirements or solution are not clear
• A key player in managing and resolving complex problems both within area and at enterprise level

The skills you'll need

You’ll need to hold an appropriate business analyst certification, such as BAX, CPRE and CBAP, provide functional support for the full end to end development cycle including requirements, testing and implementation. Additionally, you’ll have a good understanding of payments, Agile values, principles and methodologies with experience of working within an Agile environment.

You’ll also need:

• Experience of applying business analysis tools and techniques
• Strong knowledge of payments domain ideally with hands-on experience working with different payment schemes from an application, support or operational perspective
• Basic knowledge of databases, interfacing, industry standard syntax JSON or XML is essential, familiarity with public cloud and microservice concepts is beneficial
• Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills

The Travel Retail APAC IT Department of L'Oréal is looking for a O+O Business Analyst based in Singapore and covering the whole APAC region and reporting to the IT O+O Domain lead.

Missions:

The O+O Business analyst will focus on analyzing business needs, exploring new solutions and managing projects in an agile environment but also manage the maintenance of some existing applications. The scope will be largely on the digital and retail excellence topics.

Project Management (50%):

• Be the Business Relationship manager for Marketing, Sales, Digital, Retail & Media people on the Online (CRM, Media campaign…) and Offline (Brick & Mortar diagnotics solutions…) needs.
• Analyze and Identify current Business processes to gain in simplicity & efficiency.
• Lead Group projects new solution roll out in APAC region.
• Manage relationships with the Travel Retail Worldwide IT teams & Group IT teams
• Implement project (End to End) from business needs gathering till users training and post go-live support.
• Be the key contact to communicate the business needs to IT teams for technical solution / support.
• Share with its peer in Travel Retail EMEA and Travel Retail America on projects, needs, good practices.
• Ensure the Secure by Design of our new applications.

Application maintenance (50%):

• Manage all incidents & demands managements (Application enhancement) on existing application scope (Salesforce, ServiceNow, Anaplan solutions…)
• Lead audits & application licenses reviews
• Manage the relationships with the Travel Retail Worldwide IT teams & Group IT teams.

Key Professional skills:

• At least 5-7 years of experience
• Good communication and collaboration skills, stakeholders’ management
• Strong Project management (Agile, Hybrid…), end to end project management experience.
• Understands Sales, Marketing, Digital, Retail & Media Business context.
• Redaction of business needs, technical specifications, training documents
• Is able to animate Business workshops & train users on new process or new applications.
• Strong problem solving, time management and organizational skills.

Technical Skills Set:

• Knowledge on Salesforce is a must.
• Knowledge on Anaplan, PowerBI, Service Now, Sharepoint, Webapp, Ecommerce & social media.
• Knowledge on ERP SAP is a plus.
• Understand technical infrastructure topics (API, Cloud based hosting, Interfaces management, batch management, …)
• Understand Cybersecurity requirements.

GENERAL OVERVIEW

The incumbent will be responsible for the close monitoring and optimization of Portfolio profitability at SLNG, dashboarding and process improvement to increase productivity within the throughput team, and supporting the budgeting process. This includes reviewing and optimizing SLNG’s on-site Gas Engine Generators and/or other assets to maximize revenue, forecasting energy price movements to craft viable strategies to maximize SLNG’s profitability, as well as tracking of profitability across SLNG’s portfolio. Detailed role responsibilities are described below.

ROLES AND RESPONSIBILITIES

The candidate shall be responsible for, but not limited to, the following scope of tasks and duties:

Budgeting and forecasting

• Forecast and explain Singapore’s Energy price movements.
• Revenue expected from SLNG’s on-site Gas Engine Generators (GEGs) and/or other generation units,
• Accurately track and report SLNG’s Throughput Revenue. Explain and reconcile differences between actual and budgeted throughput demand and revenue.
• Develop reliable processes for forecasting system demand and supply by incorporating public information and market intelligence.

Dashboarding and process improvement

• Increase team efficiency across Throughput Business Group through active process improvement and automation projects.
• Create, maintain, and update automation tools and dashboards to track, analyse and report movements in LNG and Energy Markets while reducing human error.
• Analyse and suggest infrastructural upgrades where required to achieve productivity gains.

Portfolio Strategy and Optimization

• Optimizing the use of Fuel allocated from downstream customers for the dispatch of SLNG’s GEGs and/or other generation assets.
• Co-ordinate with various teams within Throughput Business Group to optimize the Annual Delivery Programme (ADP) for the SLNG terminal in accordance with the Terminal Use Agreements with the customers of the terminal and operating procedures, and in a manner that secures maximum commercial value to ship scheduling among customers and SLNG across various services.
• Monitor and evaluate regulatory changes in the gas and power markets – including key milestones and targets set by the Authority (e.g. solar, power imports, etc.), and its impact to SLNG.
• Provide constructive feedback on proposed regulatory changes and consultation papers issued by EMC and/or EMA to support growth in the gas and power market.
• Run existing models to provide valuable inputs in the determination of key parameters to be used for Throughput Operations on a year-ahead basis.

GEG Commercial Operations

• Co-ordinating with Operations team on planned generation outages to minimize impact to SLNG’s overall profitability.
• Prepare GEG’s efficiency reports for EMA and self-reports for Market Surveillance and Compliance Panel.
• Assist with bidding of generation assets into the NEMS in accordance to the relevant market rules where required.

Other Responsibilities

• The incumbent shall support all other processes and procedures and perform any other duties including reporting to internal and external stakeholders (e.g. regulator and customers, etc), and participate in any other projects as assigned by reporting manager or his delegated authority.

WORK EXPERIENCES

• At least 3 years’ experience in a similar role, experience in the energy industry will be considered favourably.
• Good understanding of LNG terminal operations, terminal use agreements and nominations and scheduling activities under such agreements will be an asset.
• Preferably possesses a good understanding of Singapore’s Gas Network Code and the natural gas operations in Singapore.
• Good understanding in the National Electricity Market of Singapore, system and market operations, and market rules is highly favoured.
• Must be able to deal with constant change and variation.
• Ability to coordinate effectively with internal colleagues across various functions, as well as with external customers.
• Ability to prioritise and handle multiple tasks and projects concurrently.
• Ability to take directions from supervisors and work in a team environment.
• Proficient with MS Office applications, good analytical skills and is meticulous in processes and procedures.
• Proficiency in VBA, SQL, PowerBI and/or Python is highly preferred.

EDUCATION REQUIREMENTS

• Diploma/Degree in Finance, Economics or Engineering from a reputable university.

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage :

0%

About this Team:

This team provides 24x7 support and management of Problems. Ensure the Problem Management meets its goals and SLA/OLAs for the clients.

What he will be doing: 

• Ensure all Problem Investigations and Known Errors are managed effectively through the Problem Management lifecycle and are documented accurately in the Service Management Toolset.
• Attend Post Incident Reviews as required and ensure that any actions are captured and related to the appropriate Problem record(s)
• Arrange and hold Problem reviews to discuss and progress complex and/or stalled problem investigations. 
• Ensure that Problems records are classified, prioritized and assigned correctly and details of the incident symptoms and workaround have been captured.
• Hold regular problem reviews with Support teams to review the current status and priority of ongoing Problem Investigations.
• Carry out regular Incident/Problem task reviews with the appropriate owners to ensure that all Incident/Problem Mitigation tasks are being delivered to agreed timescales. 
• Raise Known Error records where root cause has been identified and a workaround is in place and manage Known Errors until a Permanent Fix has been put in place. 
• Ensure that all high severity incidents are related to a Problem or Known Error record. 
• Produce and deliver formal Problem reports to clients and FIS Management within agreed Service Levels. 
• Ensure all additional mitigation tasks (identified by the Post Incident Review) are raised on the system, related to the Problem Investigation or Known Error and have agreed owners/target dates. 
• Ensure all work is delivered to contractual SLAs and/or agreed timescales. 
• Produce accurate statistical reporting for Problem Management and deliver to appropriate stakeholders agreed timescales. 
• Perform trend analysis of incident data to proactively identify underlying problems leading to common and/or repeat incidents.
• Contribute to the introduction and ongoing review of all Problem Management procedures, documentation, and statistical reporting. 
• Manage and prioritize workload efficiently, ensuring any concerns regarding delivery are escalated promptly. 
• Support and assist the wider Service Desk and Incident Management functions as and when required. 

What he needs to have:

• Minimum 5+ yrs of considerable knowledge of Problem management principles, procedures, and techniques.
• Knowledge of Problem Management techniques such as 5 WHY, Ishikawa, Cause-effect, Apollo Root Cause Analysis etc.
• Considerable knowledge of standards and best practices relevant to the information technology industry, e.g., ITIL
• Ability to apply analysis and creative thinking when solving problems and conflict
• Ability to communicate effectively to all levels within the organization
• Skilled at identifying and implementing process improvements
• Ability to effectively establish and maintain relationships across the organization
• Demonstrated skill in timely, proactive, responsive follow-through on deliverables
• Ability to organize tasks and priorities effectively and under minimal supervision
• Proven ability to function in an environment requiring flexibility, good judgment and sound decision-making often based on limited information and/or under extreme conditions

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• A range of benefits designed to help support your lifestyle and wellbeing
• A multi-faceted job with a broad spectrum of responsibilities
• A modern international work environment and a dedicated and innovative team

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Your new company

A fantastic opportunity to join this global organisation based in Manchester. They are rapidly growing and are looking for an experienced Senior Payroll analyst to join their EMEA team on a permanent basis. You will report directly to the payroll manager and, in their absence, you need to be able to work alone and show initiative.

Your new role

In your new role, you will collate data from Workday and run the European payroll and benefits on a monthly basis, ensuring the accuracy and completeness of employee payroll calculations. You will work well under pressure to meet internal and external deadlines. You will assist with all HMRC documentation and be involved with coordinating year-end payroll requirements including P11d and P60 submissions, whilst also submitting any pension and benefit related changes within the required time frame. You will act as the main contact for internal stakeholders/employees providing them with any knowledge around pay queries or European legislation queries.

What you'll need to succeed

The ideal candidate will be detail oriented and possess strong critical thinking skills, can work independently as well collaborate on team projects. You will have a professional demeanour, with excellent interpersonal and organisational skills. Good interpersonal and communicative skills and excellent attention to detail. Essential skills minimum of 2 years' experience within EMEA Payroll. ADP system is desirable but not essential, along with bilingual language skills, including French.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or get in touch on the details below:If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Contact Queenie Ng on 01612367272 or email:

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk