Total 13 analyst job vacancies in Quality Assurance / Control category in The United States of America

Job Objectives

The Process Assurance Team (PAT) is within Global Market and Enterprise Technology (GMET) organization, supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities

· Establish controls and compliance checks on SDM processes

· Design, formulate and enforce governance & compliance process improvement.

· Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)

· Perform walkthroughs and interviews with project and application delivery managers to drive process adherence

· Report findings and provide consulting support in ensuring compliances with procedures

· Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements

· Degree in computer science/engineering or related disciplines

· At least 6 to 9 years of relevant experience in IT process compliance audit or Project Management

· Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

· Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

· Prior experience in IT risk management and security will be added advantage

Job Objectives

The Process Assurance Team is within Group Banking Technology (GBT), supporting bank’s Project, Development and Technology Delivery teams to ensure process compliance to System Development Methodology (SDM) process.

The team acts as an assurance gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

This position serves as a Process Assurance Analyst for the software delivery assurance as per the established processes and guidelines, the lead will drive process compliance to all the software releases into production. The lead will also contribute to drive continuous improvements withing Software Delivery Processes.

The candidate must be skilled in verbal and written communication, as the position interfaces directly with senior project managers and delivery managers. The position requires attention to detail and accurately articulating impact in a non-technical and technical manner. Prioritizing tasks and shifting focus under pressure is critical as the team works through various competing high priority projects and releases.

Key Responsibilities

• Independently plan, conduct, and coordinate process assurance assignments, involving waterfall and agile projects. Review progress and evaluates results, which are communicated to the Project Manager and key stakeholders.

• Independently leads and plans interaction with project managers and delivery leads to establish/execute process assurance plans.

• Plans and implements recommendations for major improvements to existing processes and procedures.

Key Requirements

• Degree in computer science/engineering or related disciplines.

• > 3 years of hands-on application development experience in the banking industry, preferably led a development team before.

• Audit / Technology Risk Management experience

• Ability to communicate plans and deliver timely effective information to leadership and key stakeholders.

• Strong written and verbal communication skills.

Job Objectives

The Process Assurance Team is within Group Banking Technology (GBT), supporting bank’s Project, Development and Technology Delivery teams to ensure process compliance to System Development Methodology (SDM) process.

The team acts as an assurance gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

This position serves as a Process Assurance Analyst for the software delivery assurance as per the established processes and guidelines, the lead will drive process compliance to all the software releases into production. The lead will also contribute to drive continuous improvements withing Software Delivery Processes.

The candidate must be skilled in verbal and written communication, as the position interfaces directly with senior project managers and delivery managers. The position requires attention to detail and accurately articulating impact in a non-technical and technical manner. Prioritizing tasks and shifting focus under pressure is critical as the team works through various competing high priority projects and releases.

Key Responsibilities

• Independently plan, conduct, and coordinate process assurance assignments, involving waterfall and agile projects. Review progress and evaluates results, which are communicated to the Project Manager and key stakeholders.

• Independently leads and plans interaction with project managers and delivery leads to establish/execute process assurance plans.

• Plans and implements recommendations for major improvements to existing processes and procedures.

Key Requirements

• Degree in computer science/engineering or related disciplines.

• > 3 years of hands-on application development experience in the banking industry, preferably led a development team before.

• Audit / Technology Risk Management experience

• Ability to communicate plans and deliver timely effective information to leadership and key stakeholders.

• Strong written and verbal communication skills.

Job Title: Analyst, Test Operations

Key Skills:

· Administrative and operation functions experience

· Good organisational skills, with attention to detail

· Excellent communication skills (Both Oral & Written both)

· Focus on quality and eye for process improvement

Job Objectives

Test Operations Analyst will work closely with the respective stakeholders within TCOE (Testing Center of Excellence), primarily TPMs (Test Programme Managers) and test vendor partners to make sure the testing operation functions are running seamlessly.

Reporting to the TCOE Test Operations Lead, the candidate shall ensure that TCOE operation functions are tracked, monitored and reported periodically.

Key Responsibilities

• Manages the administrative processes, methods and standards to ensure that the operation functions within TCOE is adhered
• Design tracking and reporting mechanisms to ensure the administrative function are compliant with defined policies and standards
• Design and operate a process to centralise the main 4 TCOE administrative functions in the financial lifecycle
  • Request for eCRF (Electronic Contract Repository Form)
  • Request for eMemo (Electronic Memo request for budget drawdown)
  • Request for ePR (Electronic Purchase Request)
  • Invoice clearance and monitoring
• Collaborate and define clear segregation of functions between TCOE and P&OP (Process & Operations Planning team), a shared operation functions across GIPS (Group Infrastructure & Platform Services)
• Work with P&OP team to make sure hygiene factors such as e-learnings and clean desk policies are adhered to
• Support the TCOE Business Continuity Program functions such as BCP awareness and Calltree exercise
• Work closely with Business Finance & P&OP teams to make sure TCOE HC are tracked, reported and provide trend analysis periodically
• Drives and measures adoption of GTO testing processes, methods and standards across GTO domains
• Support TCOE team to daily operation such as seating and timesheet
• Support the coordination of any operation functions with IH2 (Innovation Hub 2) and Intermark Office in Malaysia
• Updates and maintains standards/ processes/ methodologies relating to testing and ensure alignment with other Bank's GTO defined policies/ guidelines/ processes in supporting IT delivery to business.
• Provides periodic reports on quality metrics used to benchmark and measure respective Testing domains and adherences to GTO defined standards on testing.

Key Requirements

• Bachelor’s Degree in computer engineering/ Banking & Finance or related field
• Must have oral and written communication abilities for both English language
• Proven working experience in operation administrative functions equivalent role with at least 6 to 9 years relevant experience in Banking and Finance
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong attention to details, excellent analytical and problem-solving skills
• Experience in financial lifecycle primarily in procure to pay process
• Experience in vendor management to deal with external vendors
• Testing or quality certifications will be preferred
• Must display a high level of professional judgment, commitment, integrity, and teamwork

Job Objectives

Test Operations Analyst will work closely with the respective stakeholders within the test department, primarily TPMs (Test Programme Managers) and test vendor partners to make sure the testing operation functions are running seamlessly.

Reporting to the Test Operations Lead, the candidate shall ensure that operation functions are tracked, monitored and reported periodically.

Key Responsibilities

· Manages the administrative processes, methods and standards to ensure that the operation functions within the Bank’s department is adhered

· Design tracking and reporting mechanisms to ensure the administrative function are compliant with defined policies and standards

· Design and operate a process to centralise the main 4 administrative functions in the financial lifecycle

- Request for eCRF (Electronic Contract Repository Form)

- Request for eMemo (Electronic Memo request for budget drawdown)

- Request for ePR (Electronic Purchase Request)

- Invoice clearance and monitoring

· Collaborate and define clear segregation of functions between Testing Department and P&OP (Process & Operations Planning team), a shared operation functions across GIPS (Group Infrastructure & Platform Services)

· Work with P&OP team to make sure hygiene factors such as e-learnings and clean desk policies are adhered to

· Support the Bank’s Business Continuity Program functions such as BCP awareness and Calltree exercise

· Work closely with Business Finance & P&OP teams to make sure HC are tracked, reported and provide trend analysis periodically

· Drives and measures adoption of GTO testing processes, methods and standards across GTO domains

· Support the team to daily operation such as seating and timesheet

· Support the coordination of any operation functions with 2 Bank’s offices in Malaysia

· Updates and maintains standards/ processes/ methodologies relating to testing and ensure alignment with other Bank’s GTO defined policies/ guidelines/ processes in supporting IT delivery to business.

· Provides periodic reports on quality metrics used to benchmark and measure respective Testing domains and adherences to GTO defined standards on testing.

Key Requirements

· Bachelor’s Degree in computer engineering/ Banking & Finance or related field

· Must have good oral and written communication abilities

· Proven working experience in operation administrative functions equivalent role with at least 6 to 9 years relevant experience in Banking and Finance

· Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

· Strong attention to details, excellent analytical and problem-solving skills

· Experience in financial lifecycle primarily in procure to pay process

· Experience in vendor management to deal with external vendors

· Testing or quality certifications will be preferred

· Must display a high level of professional judgment, commitment, integrity, and teamwork

Role : Process Assurance Analyst

Job Level: Preferably 3 to 5 years of relevant experience (L2)

JOB DESCRIPTION:

Key Skills:

IT Risk Management, Project Management & Business Process Design

Job Objectives

The Team is supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process.

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities

• Establish controls and compliance checks on SDM processes

• Design, formulate and enforce governance & compliance process improvement.

• Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)

• Perform walkthroughs and interviews with project and application delivery managers to drive process adherence

• Report findings and provide consulting support in ensuring compliances with procedures

• Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements

• Degree in computer science/engineering or related disciplines

• At least 3 to 5 years of relevant experience in IT process compliance audit, Project Management and Business Process Design

• Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

• Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

• Prior experience in IT risk management and security will be added advantage

Role: Mobile Test Engineer

Job Level: 6 - 9 years of relevant experience (L3)

Job Description

Job Objectives

The Test Engineering will work closely with the respective stakeholders across the GTO organisation to drive testing transformation as aligned with GTO’s overall strategy.

Reporting to the Test Engineering Lead, the candidate will be responsible for matters related to mobile testing and device management

The candidate is also expected to support best practice adoption across the GTO’s appointed test service providers in accordance with the organization’s standards.

Key Responsibilities

· Provide technical support for mobile device related issues during SIT testing

· Work with test automation teams to setup/support mobile test automation framework, CICD pipelines etc

· Point of contact to work with vendors on mobile device farm related issues

· Work with local and regional teams on mobile device and device farm administration (ie device/user onboarding, tracking, offboarding)

· Monitor device and farm license usage; Generate regular reports on demand, usage, incidents etc

· Ensure device tracker, mobile testing-related documentation is kept up to date

Qualifications and Skills Required

• Bachelor’s Degree in computer engineering or related field.

• Proven working experience in Test Engineering, or equivalent role with at least 5 to 7 years relevant experience in large and complex organisations preferably in the area of Banking and

Finance

• Proven experience with mobile device related testing

• Good understanding of tools and device farms e.g. Tosca, Appium, InTune, Perfecto or equivalent mobile device farm

• Good working knowledge in mobile testing and DevOps technologies: ie Java, Python, Appium, Jenkins, CI/CD, Perfecto

• Experience in mobile device management (MDM) and use of mobile device farm are essential

• Experience in working in multi-cultural, diverse, and remote virtual teams.

• Excellent client facing, internal communications, written and verbal communication skills.

• Experience in working with regional teams in ASEAN useful

• Strong attention to details, excellent analytical and problem-solving skills.

Key Accountabilities
1. Responsible for end to end execution of the overall test strategy developed collectively with the product owner from user story acceptance criteria, JBehave writing, execution of testing and defects management to live verification support.

2. Expected to be an expert in banking domain and able to write test plan and testing summary documents. To write and execute end to end test scenarios with detailed steps as per requirements either via manual or automation testing.

3. Actively participate and collaborate in project meetings and discussions, keen attention to details and time management to ensure quality and timely output of project assigned.

4. Execute the assigned manual or automation testing, log defects and follow up on defects to ensure timely closure. Generate reports of testing, prepare training slides for touchpoints, and required update to delivery

Job Duties & Responsibilities
1. Design, develop, execute, and maintain test scenarios and detailed end to end test cases for the assigned projects relating to the digital platform’s user acceptance testing.
2. Able to write test cases in JBehave for agile projects.
3. Expert in using testing tools such as JIRA, Confluence etc to execute and maintain project status.
4. Knowledge of web and mobile application testing in banking domain, with good time management and keen eye for details to ensure quality and timely output
5. Detect, report and track defects in the application tools and with various stakeholders to ensure proper closure of issues.
6. Collaborate with all stakeholders proactive to complete job assigned from clarification to issue closure.
7. Good with documentation as constant update to project changes will need to be updated timely

Required Experience
• Minimum 1 years’ experience in web and mobile application testing in the banking industry is preferred.
• Strong analytic skills to process complex requirement to come up with end to end scenarios and test cases
• Familiar with Agile and waterfall methodology, and understand the life cycle of testing in both automated and manual testing
• Have experience in running or being part of an agile project team in banking industry and have had hands on experience on JBehave
• Understanding Java and VB Scripting will be an advantage, for automation QA role hands on usual of selenium or Appium is a must for consideration
• Experience with Quality assurance processes and JIRA is a must
• Good stakeholder engagement skills with strong verbal and written communication is required as will need to collaborate closely across multiple teams during project execution
• Good team player with strong organizational skills and can work independently with minimum guidance

• Automation - hands on experience with Selenium or Appium and Java is a must
• Banking channel experience else is a must

Job Objectives

The Process Assurance Team (PAT) is within Global Market and Enterprise Technology (GMET) organization, supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities

• Establish controls and compliance checks on SDM processes

• Design, formulate and enforce governance & compliance process improvement.

• Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)

• Perform walkthroughs and interviews with project and application delivery managers to drive process adherence

• Report findings and provide consulting support in ensuring compliances with procedures

• Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements

• Degree in computer science/engineering or related disciplines with 3 - 5 years of relevant experience

• MUST have IT and SDLC experience

• Experience in IT process compliance audit, Project Management and Business Process Design

• Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

• Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

• Prior experience in IT risk management and security will be added advantage

We are looking for a knowledgeable Quality Assurance - Process Analyst to operate at enterprise level with the following responsibilities:

1. Quality Assurance Process Improvement

o Perform systemic analysis of current SDLC process (e.g. DevOps) and define automation solution for control gaps

o Map workflows and identify opportunities to automate manual tasks across applications

o Drive adoption of new SDLC practices

2. Independent Quality Assurance Reviews

o From a quality perspective, perform work product reviews according to the planned verification and validation activities

o Facilitate the quality review process, by organizing review sessions, consolidating feedback and following up on action points

o Promote continuous improvement by making recommendations through regular reporting to the Project Manager and relevant Stakeholders

3. Coaching and Advisory

o Train Application/ Project Team, including Suppliers, on (secure) SDLC processes, provide 1-1 coaching where required

o Provide coaching on Secure SDLC (Secure by Design), Continuous Delivery and Agile practices

o Ensure alignment of software development practices with regulatory/audit requirements, enterprise policies and controls.

o Be a Trusted Advisor to Application/ Project Teams in Software Quality

4. Enterprise wide Initiatives

o Support the adoption of initiatives that would include (but not limited to):

o Launch Control / Data driven SQA

o Continuous Integration & Continuous Delivery (CICD)

o Dev-Sec-Ops

o BDD Testing

o Regulatory & Technology risk

o Based on practical experiences with Application/ Project Teams, pro-actively provide feedback to EASRE Practice Area Leads for continual improvement of EASRE-led initiatives

Required Experience:

o 3-5 years’ experience in defining and driving quality improvement processes within SDLC framework

o Hands-on and working knowledge in leveraging data and process from CI/CD toolsets (BitBucket, Jira, Jenkins etc).

o Experience in driving Agile/ DevOps best practices and adoption

o Good to have: Python, Hadoop, ElasticSearch, Cloud Apps, APIs, Microservices development, SDLC compliance exposure are recommended.

o Must have strong communication and interpersonal skills, able to interact with various stakeholders with excellent communications and interaction skills, including presentation

o Meticulous and delivers good quality work

o Team player with strong interpersonal skills, skilled in developing collaborative relationships.

Job Objectives

The Process Assurance Team (PAT) is within Global Market and Enterprise Technology (GMET) organization, supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities

• Establish controls and compliance checks on SDM processes

• Design, formulate and enforce governance & compliance process improvement.

• Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)

• Perform walkthroughs and interviews with project and application delivery managers to drive process adherence

• Report findings and provide consulting support in ensuring compliances with procedures

• Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements

• Degree in computer science/engineering or related disciplines

• At least 8 years of relevant experience in IT process compliance audit, Project Management and Business Process Design

• Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

• Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

• Prior experience in IT risk management and security will be added advantage

Key Accountabilities

1. Responsible for end to end execution of the overall test strategy developed collectively with the product owner from user story acceptance criteria, JBehave writing, execution of testing and defects management to live verification support.

2. Expected to be an expert in banking domain and able to write test plan and testing summary documents. To write and execute end to end test scenarios with detailed steps as per requirements either via manual or automation testing.

3. Actively participate and collaborate in project meetings and discussions, keen attention to details and time management to ensure quality and timely output of project assigned.

4. Execute the assigned manual or automation testing, log defects and follow up on defects to ensure timely closure. Generate reports of testing, prepare training slides for touchpoints, and required update to delivery

Job Duties & Responsibilities

1. Design, develop, execute, and maintain test scenarios and detailed end to end test cases for the assigned projects relating to the digital platform’s user acceptance testing.

2. Able to write test cases in JBehave for agile projects.

3. Expert in using testing tools such as JIRA, Confluence etc to execute and maintain project status.

4. Knowledge of web and mobile application testing in banking domain, with good time management and keen eye for details to ensure quality and timely output

5. Detect, report and track defects in the application tools and with various stakeholders to ensure proper closure of issues.

6. Collaborate with all stakeholders proactive to complete job assigned from clarification to issue closure.

7. Good with documentation as constant update to project changes will need to be updated timely

Required Experience

· Minimum 1 years’ experience in web and mobile application testing in the banking industry is preferred.

· Strong analytic skills to process complex requirement to come up with end to end scenarios and test cases

· Familiar with Agile and waterfall methodology, and understand the life cycle of testing in both automated and manual testing

· Have experience in running or being part of an agile project team in banking industry and have had hands on experience on JBehave

· Understanding Java and VB Scripting will be an advantage, for automation QA role hands on usual of selenium or Appium is a must for consideration

· Experience with Quality assurance processes and JIRA is a must

· Good stakeholder engagement skills with strong verbal and written communication is required as will need to collaborate closely across multiple teams during project execution

· Good team player with strong organizational skills and can work independently with minimum guidance

- Min. 6 months of testing experience.

- Prepares test plans, test cases and test scripts. to test each software component and demonstrate the business condition under test and the expected results.
- Execute regression tests, functional tests and data tests.
- test environment setup, defects tracking and coordinating with PO, users and tech team to resolve the issues and determine defect priority.
- Estimates work requirement for contribution to the project sprint plan, report and track UAT deliverables.
- Stays abreast of QA & Testing best practice and latest available tools (HP Quality Centre and ALM) , frameworks and standards.
- Ensures high Quality and accuracy is maintained through to software release.