Tuition Centre Operation Director
Working hours : 44 hours a week (Mon - Fri) , 9/930 - 6/630pm
Working location: FIFTH AVENUE , but must travel to outlets when required.
Salary: $8000 + Performance bonus + Transportation for official business claimable
Benefits: Group Medical Insurance, inclusive of dental, Flexi-leave, Birthday leave, Marriage leave, Staff discounts with partner merchants, Long Service Award
Job Description
- The CO Director is a group manager role who reports to the CEO directly.
Responsibilities:
- In charge of the performance / sales performance of all brands.
- In charge of all aspects of centre operation and business development.
- To develop and build centre operation department for both local and international expansion.
- To lead and manage Centre Managers to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers in running their teams at the centre to provide worthy service to our customers.
- To ensure that all customer complaints and feedback are handled promptly and professionally by your department.
- To build the best centre operation team to deliver exemplary service to our customers. to lead by example as a leader, living the Core Values, Ethos and Competencies championed by The Group.
- Recruiting, training and grooming of Centre Managers and other managerials roles under your leadership.
- Devising strategies and tactics for Centre Managers and the teams that they manage; for the explicit purpose to increase sales and positive branding o our centres
- Monitoring results of your plans and revise your strategies and methods accordingly.
- Regular reporting of centre performance.
- Duties associated with your role as a group manager.
Requirement
- Must have at least a degree-qualified from university
- Worked in the tuition or enrichment industry in Singapore for 5 years minimally.
- At least 3 years in a hands-on, senior leadership position in a tuition or enrichment company, managing multiple outlets with a proven track record.
WhatsApp: +65 9642 0989 (Han)
Email: supreme.cc.han@gmail.com
Chaw Chiaw Han, Reg No:R22106723
The Supreme HR Advisory Pte Ltd, EA No:14c7279