Total 6 Fresh/Entry Level Training Specialist job vacancies in Selangor

RESPONSIBILITIES

• Process quotations, invoices, and other sales documents efficiently.
• Negotiate prices and terms with clients.
• Maintain and update CRM system to track sales performance.
• Follow up on inquiries and quotations promptly.
• Address customer feedback and complaints effectively.
• Manage debtors’ collections on a monthly basis.
• Prepare budgets and purchasing plans for management.
• Coordinate training arrangements with external trainers and team members.
• Develop and update business SOPs based on ISO standards.
• Run marketing campaigns for training, promotions, and events.
• Schedule and organize training logistics, including venue and materials.
• Coordinate HRD Claimable Course submissions with HRD Corp.
• Manage training submissions and approvals with government agencies.
• Coordinate logistics for training, meetings, and teleconferences.
• Assist in scheduling and coordinating training sessions.
• Communicate with participants before, during, and after courses.
• Provide technical support during virtual training sessions.
• Maintain documentation for training and certification programs.
• Gather feedback from trainees and trainers after each session.
• Ensure timely evaluation processes and prepare training reports.
• Collaborate with external trainers to maintain TMS quality.
• Support training development by preparing materials.
• Introduce SPS products and services to customers and prospects.
• Collaborate with team members on sales and marketing campaigns.
• Support activities or events based on client agreements.
• Establish affiliations with reliable institutes or training providers.
• Seek collaborations with government and international organizations.
• Attend SPS events, trade shows, or conferences as needed. 

REQUIREMENT

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Training Coordinator role.

• Organizational & Time Management: Efficiently manage tasks, prioritize
  deadlines, and maintain order in work processes.
• Communication & Interpersonal Skills: Clearly communicate with clients,
  trainers, and team members, while actively listening and empathizing with their needs.
• Problem-Solving & Adaptability: Quickly identify issues, find practical solutions, and adapt to changing priorities and procedures.
• Customer Focus & Service Orientation: Provide exceptional service to clients, promptly addressing their needs and concerns.
• Tech Proficiency & Analytical Thinking: Utilize CRM systems and software proficiently, while analyzing data to make informed decisions.
• Proactive & Resilient Attitude: Take initiative, anticipate challenges, and
  bounce back from setbacks with optimism.
• Collaboration & Leadership Abilities: Work effectively within teams, guiding external trainers and colleagues towards common goals.
• Continuous Learning & Cultural Sensitivity: Stay updated on industry trends, regulations, and best practices, while respecting diverse perspectives and backgrounds.
• Confidence & Accountability: Approach tasks with confidence, take
  responsibility for outcomes, and maintain integrity in all interactions.
• Creativity & Resourcefulness: Think innovatively, utilizing available resources efficiently to develop solutions and approaches.
• Networking & Confidentiality: Build professional relationships with industry
  partners, while maintaining confidentiality of sensitive information.
• Qualification: Possess a minimum of SPM qualification

*SPS’s HQ is only 500m from the MRT Train Station*

RESPONSIBILITIES

• Process quotations, invoices, and other sales documents efficiently.
• Negotiate prices and terms with clients.
• Maintain and update CRM system to track sales performance.
• Follow up on inquiries and quotations promptly.
• Address customer feedback and complaints effectively.
• Manage debtors’ collections on a monthly basis.
• Prepare budgets and purchasing plans for management.
• Coordinate training arrangements with external trainers and team members.
• Develop and update business SOPs based on ISO standards.
• Run marketing campaigns for training, promotions, and events.
• Schedule and organize training logistics, including venue and materials.
• Coordinate HRD Claimable Course submissions with HRD Corp.
• Manage training submissions and approvals with government agencies.
• Coordinate logistics for training, meetings, and teleconferences.
• Assist in scheduling and coordinating training sessions.
• Communicate with participants before, during, and after courses.
• Provide technical support during virtual training sessions.
• Maintain documentation for training and certification programs.
• Gather feedback from trainees and trainers after each session.
• Ensure timely evaluation processes and prepare training reports.
• Collaborate with external trainers to maintain TMS quality.
• Support training development by preparing materials.
• Introduce SPS products and services to customers and prospects.
• Collaborate with team members on sales and marketing campaigns.
• Support activities or events based on client agreements.
• Establish affiliations with reliable institutes or training providers.
• Seek collaborations with government and international organizations.
• Attend SPS events, trade shows, or conferences as needed. 

REQUIREMENT

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Training Coordinator role.

• Organizational & Time Management: Efficiently manage tasks, prioritize
  deadlines, and maintain order in work processes.
• Communication & Interpersonal Skills: Clearly communicate with clients,
  trainers, and team members, while actively listening and empathizing with their needs.
• Problem-Solving & Adaptability: Quickly identify issues, find practical solutions, and adapt to changing priorities and procedures.
• Customer Focus & Service Orientation: Provide exceptional service to clients, promptly addressing their needs and concerns.
• Tech Proficiency & Analytical Thinking: Utilize CRM systems and software proficiently, while analyzing data to make informed decisions.
• Proactive & Resilient Attitude: Take initiative, anticipate challenges, and
  bounce back from setbacks with optimism.
• Collaboration & Leadership Abilities: Work effectively within teams, guiding external trainers and colleagues towards common goals.
• Continuous Learning & Cultural Sensitivity: Stay updated on industry trends, regulations, and best practices, while respecting diverse perspectives and backgrounds.
• Confidence & Accountability: Approach tasks with confidence, take
  responsibility for outcomes, and maintain integrity in all interactions.
• Creativity & Resourcefulness: Think innovatively, utilizing available resources efficiently to develop solutions and approaches.
• Networking & Confidentiality: Build professional relationships with industry
  partners, while maintaining confidentiality of sensitive information.
• Qualification: Possess a minimum of SPM qualification

*SPS’s HQ is only 500m from the MRT Train Station*

RESPONSIBILITIES

• Process quotations, invoices, and other sales documents efficiently.
• Negotiate prices and terms with clients.
• Maintain and update CRM system to track sales performance.
• Follow up on inquiries and quotations promptly.
• Address customer feedback and complaints effectively.
• Manage debtors’ collections on a monthly basis.
• Prepare budgets and purchasing plans for management.
• Coordinate training arrangements with external trainers and team members.
• Develop and update business SOPs based on ISO standards.
• Run marketing campaigns for training, promotions, and events.
• Schedule and organize training logistics, including venue and materials.
• Coordinate HRD Claimable Course submissions with HRD Corp.
• Manage training submissions and approvals with government agencies.
• Coordinate logistics for training, meetings, and teleconferences.
• Assist in scheduling and coordinating training sessions.
• Communicate with participants before, during, and after courses.
• Provide technical support during virtual training sessions.
• Maintain documentation for training and certification programs.
• Gather feedback from trainees and trainers after each session.
• Ensure timely evaluation processes and prepare training reports.
• Collaborate with external trainers to maintain TMS quality.
• Support training development by preparing materials.
• Introduce SPS products and services to customers and prospects.
• Collaborate with team members on sales and marketing campaigns.
• Support activities or events based on client agreements.
• Establish affiliations with reliable institutes or training providers.
• Seek collaborations with government and international organizations.
• Attend SPS events, trade shows, or conferences as needed. 

REQUIREMENT

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Training Coordinator role.

• Organizational & Time Management: Efficiently manage tasks, prioritize
  deadlines, and maintain order in work processes.
• Communication & Interpersonal Skills: Clearly communicate with clients,
  trainers, and team members, while actively listening and empathizing with their needs.
• Problem-Solving & Adaptability: Quickly identify issues, find practical solutions, and adapt to changing priorities and procedures.
• Customer Focus & Service Orientation: Provide exceptional service to clients, promptly addressing their needs and concerns.
• Tech Proficiency & Analytical Thinking: Utilize CRM systems and software proficiently, while analyzing data to make informed decisions.
• Proactive & Resilient Attitude: Take initiative, anticipate challenges, and
  bounce back from setbacks with optimism.
• Collaboration & Leadership Abilities: Work effectively within teams, guiding external trainers and colleagues towards common goals.
• Continuous Learning & Cultural Sensitivity: Stay updated on industry trends, regulations, and best practices, while respecting diverse perspectives and backgrounds.
• Confidence & Accountability: Approach tasks with confidence, take
  responsibility for outcomes, and maintain integrity in all interactions.
• Creativity & Resourcefulness: Think innovatively, utilizing available resources efficiently to develop solutions and approaches.
• Networking & Confidentiality: Build professional relationships with industry
  partners, while maintaining confidentiality of sensitive information.
• Qualification: Possess a minimum of SPM qualification

*SPS’s HQ is only 500m from the MRT Train Station*

責任

• 有效率地處理報價單、發票和其他銷售文件。
• 與客戶協商價格和條款。
• 維護和更新 CRM 系統以追蹤銷售業績。
• 及時跟進詢價和報價。
• 有效處理客戶回饋和投訴。
• 每月管理債務人的收款。
• 為管理層準備預算和採購計劃。
• 與外部培訓師和團隊成員協調培訓安排。
• 根據 ISO 標準制定和更新業務 SOP。
• 進行培訓、促銷和活動的行銷活動。
• 安排和組織培訓後勤工作，包括場地和材料。
• 與 HRD Corp. 協調 HRD 可索賠課程的提交。
• 管理政府機構的培訓提交和批准。
• 協調訓練、會議和電話會議的後勤工作。
• 協助安排和協調訓練課程。
• 在課程之前、期間和之後與參與者溝通。
• 在虛擬培訓課程期間提供技術支援。
• 維護培訓和認證計劃的文檔。
• 每次課程結束後收集學員和培訓師的回饋。
• 確保及時評估流程並準備培訓報告。
• 與外部培訓師合作以維持 TMS 品質。
• 透過準備材料支持培訓發展。
• 向客戶和潛在客戶介紹 SPS 產品和服務。
• 與團隊成員合作進行銷售和行銷活動。
• 根據客戶協議支援活動或事件。
• 與可靠的機構或培訓機構建立聯繫。
• 尋求與政府和國際組織的合作。
• 根據需要參加 SPS 活動、貿易展覽或會議。

要求

以下特徵、技能和態度涵蓋了成功的訓練協調員角色所需的基本品質。

• 組織與時間管理：有效管理任務，決定優先順序
  截止日期，並維持工作流程的秩序。
• 溝通與人際溝通能力：與客戶清晰溝通，
  培訓師和團隊成員，同時積極傾聽並同情他們的需求。
• 解決問題和適應性：快速識別問題，找到實用的解決方案，並適應不斷變化的優先事項和程序。
• 以客戶為中心和服務為導向：為客戶提供卓越的服務，及時解決他們的需求和疑慮。
• 技術熟練度和分析思維：熟練使用 CRM 系統和軟體，同時分析資料以做出明智的決策。
• 積極主動、堅韌的態度：採取主動、預見挑戰並
  樂觀地從挫折中恢復過來。
• 協作和領導能力：在團隊內有效工作，指導外部培訓師和同事實現共同目標。
• 持續學習和文化敏感度：隨時了解產業趨勢、法規和最佳實踐，同時尊重不同的觀點和背景。
• 信心與責任：充滿信心地完成任務，採取行動
  對結果負責，並在所有互動中保持誠信。
• 創造力和足智多謀：創新思考，有效利用可用資源來發展解決方案和方法。
• 網路與保密：與業界建立專業關係
  合作夥伴，同時保持敏感資訊的機密性。
• 資格：至少擁有SPM資格

*SPS總部距離地鐵站僅500m*

Calling out Malaysians for an attractive role with salary up to RM4000!!

Apply Now to secure yourself with a good career!

Our client is looking for Customer Service Executives to support International market, can be based in Johor Bahru / Petaling Jaya!

Responsibilities:

• Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products.
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.

Requirements:

• Good command of English, Mandarin & Cantonese communication skills (spoken & written).
• SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided.

Working Hours:

• 24/7 Rotational shift

Salary Package:

• Up to RM 4000 (including allowances)
• Overtime allowance provided

Benefits:

• Opportunities for promotion
• Professional development
• Strategic working place (nearby LRT, malls, residential areas)
• Attractive allowances

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal development opportunities

招募馬來西亞人應徵薪資高達 RM4000 的有吸引力職位！！

立即申請，確保自己擁有良好的職業生涯！

我們的客戶正在尋找客戶服務主管來支援國際市場，可以駐紮在新山/八打靈再也！

職責：

• 處理有關客戶一般查詢、投訴、評論、回饋以及與公司產品相關的其他問題的來電/電子郵件/即時聊天。
• 在客戶服務和準確資訊方面超越客戶的期望。
• 團隊合作以實現所需的 KPI 要素和 SLA。

要求：

• 良好的英語、普通話和粵語溝通能力（口語和書面）。
• 歡迎 SPM 畢業生和應屆畢業生在呼叫中心開始他們的第一份職業生涯 - 提供全面培訓。

工作時間：

• 24/7 輪班制

薪資待遇：

• 高達 RM 4000（含津貼）
• 提供加班津貼

好處：

• 晉升機會
• 專業發展
• 策略工作地點（靠近輕軌、商場、住宅區）
• 誘人的津貼

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 個人發展機會