Are you looking to join a collaborative management team where you can help build the future of veterinary medicine?
VCA Veterinary Referral and Emergency Center in Norwalk Connecticut is growing, and we require a progressive leader to help guide our veterinary technicians and technician assistants. With the assistance of the Hospital Director, and leadership team, the Veterinary Technician Manager will manage and mentor staff, oversee hospital processes and business operations all while ensuring exceptional patient care.
We offer our supervisors monthly training on leadership, human resource topics, empathy, burnout and compassion fatigue. We also work as a collaborative unit providing you the connectivity of 10 additional specialty hospital supervisor teams to grow, learn, and share information with. Working together to create effective, fulfilled teams, happy healthy hospitals, and overall career satisfaction.
If you are ready to initiate real change in the veterinary industry, and combine your love for people and animals, reach out to join the VCA family today.
(Please take a moment to view our brief video on life as a veterinary technician with VCA, from a technician’s point of view)
https://vimeo.com/684755121/10c909cbf5
Veterinary Technician Manager Responsibilities:
- Actively assesses employee engagement and satisfaction. Regularly provides employees with opportunities for feedback, personal development and career growth. Collaborates with the Hospital Management team on employee satisfaction initiatives.
- Works collaboratively with Hospital Director, and Medical Leadership on the development, assessment and scheduling of the technician and technician assistant team. Provides feedback regarding improvement and changes in workflow, processes and services.
- Manages Technician Supervisors, Technicians and Technician Assistants in Specialty and Emergency Departments. Assesses staffing needs and ensures that staff are providing the highest quality of medical care while effectively and efficiently meeting hospital standards.
- Develops written, standardized protocols for departments and patient care that provides uniform decision making in handling and caring for patients. Develops detailed training manuals to onboard new staff.
- Has the authority to direct and support associates daily work activities. Has the direct responsibility in hiring, termination, corrective action and performance reviews.
- Supervise the administration and case review of client service and medical complaints.
- Positively represent the hospital and VCA in the professional community and to the general public
Necessary Attributes:
- Associate's degree required. Bachelor's degree preferred.
- Current CVT or ability to transfer license to Connecticut
- 5 years related work experience in veterinary medicine required and 1-3 years supervisory/management experience required
- Demonstrates a strong desire for process improvement and leadership development.
What Makes VREC Norwalk Unique?
We have a veterinary technician student training program right on site within our hospital. So whether you are a seasoned Veterinary Assistant or a Technician in training, we welcome your experience and allow you to utilize your medical knowledge to the fullest extent. We are fostering a culture where asking questions is welcomed, and training new skills is common place.
As a team we work hard, and we play hard too! With team trips to the Norwalk Aquarium, family fun at our annual summer BBQ, as well as the option to achieve free and local continuing education on empathy, wellness, and of course all things vet med available to you in our conference room. Need to take five? Have a seat on our oversized couches with a cup of coffee in our second floor learning library.
At VCA Animal Hospitals, we are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work.
Potential Schedule: Variable with rotation of weekend, holiday, evening hours. (You coordinate your schedule)
Compensation: Salary $80,000 - $95,000 / year based on skill set, experience, and licensure status (CVT, VTS, CVPM)
The Benefits Continue to Grow:
- Access to the people and financial resources of a large veterinary community
- Free NAVTA Membership & RECOVER Training
- Discounts to Fear Free Certification & VetGirl
- Growth & leadership opportunities
- Medical, Dental & Vision
- Career development programs
- Veterinary Technician education tuition support and scholarships
- $750 continuing education funds for credentialed associates
- Veterinary Technician license reimbursement
- Generous hospital discounts and product discounts
- Employer-paid life, long- and short-term disability insurance
- VTS Path financial, and mentorship support
- Paid vacation and sick time
- Paid parental leave
- Free mental health resources and wellness subscriptions (Headspace)
- Referral bonuses
- Infertility benefits
- Competitive wage
- 401(k)
- Free access to Plumbs, and education platforms such as Vetfolio
Why We Want You!
Candidates must be positive and motivated. The hospital team meets frequently, and your ideas and suggestions are encouraged to help us continue to grow. Our team takes pride in fostering an atmosphere of mutual respect and recognition while being adaptable, goal driven and engaged. We work hard to protect our culture and assure we hire associates that are going to have the determination to rise above obstacles, wear multiple hats and work as a team.
As a member of the VCA team, your mission will be to win the confidence of every pet parent—by delivering an outstanding client experience—so we can provide exceptional care to every patient. You’ve worked hard for your credentials (CVT, RVT, LVT) and we want you to use the knowledge that you’ve invested your time and talent in.
VCA is a community of dedicated professionals that will encourage you to explore everything a Veterinary Technician career has to offer. We create and support an inclusive work environment where you can focus on your career, happiness, and the patients you serve.
Ready to grow with a collaborative and supportive team?
Apply now!
We look forward to getting to know you!
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.