Total 20 Technical Support Engineer job vacancies in Damansara Town Centre

We’re looking for a Senior Software Engineer to help develop and roll out the next-generation Robotaxi platform.

Our team works on distributed applications running on the edge computer of the vehicle to establish the real-time Autonomous Vehicle<->Cloud data pipeline and provide services to enable monitoring, dispatch and control of vehicles from the cloud.

We also expose API’s that are used by in-vehicle HMI devices for passenger-vehicle interaction and perform high-level smart routing on the AV.
In a nutshell we are the glue between cloud, vehicle and passenger.

What you'll be doing:

• Develop a robust performance-critical data pipeline for cloud-vehicle interaction.
• Develop in-vehicle software components that enable monitoring, dispatch and control from the cloud.
• Develop a smart routing and mission management system for Autonomous Vehicles.
• Improve development processes to create high quality scalable code and documentation.
• Collaborate with test engineering and operations teams to ensure quality and adoption of implemented solutions.

What we're looking for:

• MS or BS in computer science or related fields.
• 5+ years professional work experience as a software engineer using C++/C.
• Excellent C++ 11/14/17 development skills on Linux platforms.
• Strong experience in multi-threaded and asynchronous programming.
• Strong knowledge of data structures and algorithms.
• Experience working with a globally distributed team.

Bonus points:

• Experience in robotics.
• Experience with ARM based embedded systems.
• Experience with distributed systems and middleware like DDS.
• Experience with IoT systems and protocols like MQTT.
• Familiarity with graph construction and search algorithms.
• Experience with Python/Golang and Shell scripting.

We are looking for a native Android developer to join our Real Time Infrastructure team at Motional. If you are someone who naturally embodies communication, collaboration, self-evaluation, and a desire to improve, placing high importance on adhering to good engineering practices, we have an opportunity that you simply cannot ignore - to shape the future of mobility!

What you’ll be expected to do:

• Collaborate with colleagues from other disciplines, including test engineers, product owners, UX/UI designers, and software engineers in our Cloud and Edge teams to define, design and ship new features
• Design and build robust codebase that enables rapid exploration and evaluation of different approaches
• Ensure the best possible performance, user experience, quality, and responsiveness of applications
• Define test cases for development testing, verification and validation
• Proactively explore and adopt new technologies for enhanced development efficiency, while staying abreast of industry trends to integrate best practices into our mobile development process

What we hope you’ll come with:

• MS, BS or BA in Computer Science / Engineering
• Minimally 3 years of native Android development experience, ideally in a product development environment
• Proficiency in Java is a must, Кotlin is a strong bonus
• Advanced knowledge of software engineering principles including requirements gathering, software design, source control management, build processes, code reviews, testing methods
• Strong knowledge of the Android SDK (including Android Jetpack) and related UI design principles, guidelines, patterns, and best practices
• Experience with third-party libraries and APIs
• Ability to analyze, identify and resolve performance bottlenecks
• Ability to work independently and as part of a collaborative team
• Excellent problem-solving and communication skills.

Bonus points:

• Experience with the Android NDK and C++
• Experience with publishing Android libraries
• Experience with LibGDX, OpenGL, Unity or Unreal Engine
• Deep knowledge of network communication principles and protocols
• Experience in multi-threaded programming, GPU programming
• Experience with functional reactive programming
• Experience with Docker and Linux as a development platform
• Experience working with both hardware and software systems is a plus

We're looking for a Software Engineer to join Motional’s Remote Vehicle Assistance Frontend Team. Remote Vehicle Assistance (RVA) project main goal is to overcome gaps in AV’s Operation Design Domain to allow expanded operations using a remote human operator. This involves overriding onboard AV systems (perception, planner and control), and transmitting low latency sensor and semantic data out of the vehicle.

What you’ll be doing:

• Develop and enhance Motional's Remote Vehicle Assistance software
• Collaborate with UX designers, Product Managers, System Engineers and other teams for solving complex problems
• Translate UI designs into UI code components
• Design and implement unit tested code based on system requirements
• Investigate, Debug, and fix software issues or any general issues affecting RVA software

What we’re looking for:

• Excellent modern C++(11 onwards) development skills
• Experience with graphics programming using any game engines or low-level graphics API (OpenGL/Vulkan)
• Experience with Qt Framework and QML for creating custom looking UI components
• Strong software design and OOP skills
• Experience in GUI application development
• Experience writing unit tests
• Experience with linux ubuntu OS

Bonus points:

• Experience with test automation preferably using Squish is a huge plus
• Experience debugging GUI and 3D graphics applications is a huge plus
• Experience with Boost library
• Experience with Bazel build system
• Experience with python and/or shell scripting

We're looking for a Senior Software Engineer to join Motional’s Remote Vehicle Assistance Frontend Team. Remote Vehicle Assistance (RVA) project main goal is to overcome gaps in AV’s Operation Design Domain to allow expanded operations using a remote human operator. This involves overriding onboard AV systems (perception, planner and control), and transmitting low latency sensor and semantic data out of the vehicle.

What you’ll be doing:

• Develop and enhance Motional's Remote Vehicle Assistance software
• Collaborate with UX designers, Product Managers, System Engineers and other teams for solving complex problems
• Translate UI designs into UI code components
• Design and implement unit tested code based on system requirements
• Investigate, Debug, and fix software issues or any general issues affecting RVA software

What we’re looking for:

Excellent modern C++(11 onwards) development skills

• Experience with graphics programming using any game engines or low-level graphics API (OpenGL/Vulkan)

Experience with Qt Framework and QML for creating custom looking UI components

• Strong software design and OOP skills
• Experience in GUI application development
• Experience writing unit tests
• Experience with linux ubuntu OS

Bonus points:

• Experience with test automation preferably using Squish is a huge plus
• Experience debugging GUI and 3D graphics applications is a huge plus
• Experience with Boost library
• Experience with Bazel build system
• Experience with python and/or shell scripting

You will be joining a tight-knit group of IT professionals chartered with providing the best outcomes for our customers. In this role you will be pivotal in how the Motional network infrastructure functions and how we maintain and improve operational stability and efficiency. The Motional network is vital to the movement of Pedabytes of data throughout our on-prem and cloud environment. You will be at the forefront of ensuring consistent performance of the systems.

What you'll be doing:

• You will be asked to provide technical insights and recommendations to the entire IT staff as appropriate
• You have the opportunity to review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
• You will develop and administer network and security monitoring systems to track system availability using a variety of tools.
• You will provide support of our network and security operations globally by interacting with others to troubleshoot and resolve a variety of issues
• You will be asked to mentor and train other members of the IT team to increase overall capabilities
• You will create technical documentation and runbooks used by other IT members to reduce time to resolution of incidents and service requests

What we're looking for:

• You’re capable of initiating actions to reduce barriers and leverage the advantages of a diverse team and individual styles, ideas and professional or educational backgrounds.
• You work effectively with very limited oversight
• You have functioned in network engineering or support roles over the last 5-10 years
• You possess advanced technical troubleshooting, diagnosing, and problem-solving skills
• You should have competency in WAN/LAN/Firewall/Wireless systems, with emphasis on Cisco and Palo Alto solutions
• You have strong knowledge of network technologies such as BGP, LACP, OSPF, LACP, 802.1q, etc
• You have good verbal/written communications skills, you are able to translate technical information into understandable terms to a variety of audiences.

Bonus points (not required):

• Technical Certifications such as CCNP and/or AWS are not required but are a plus
• Knowledge of scripting and automation tools, including Python, Ansible, and PowerShell a plus

At Motional, we believe in Data Science and Artificial Intelligence: they are the pillars of our world-class, machine learning-based, autonomous driving stack. By joining the Data Mining team, you will directly contribute to making roads safer, by helping us harness the potential of our collection of hundreds of hours of driving scenarios.

In particular, you will participate in the improvement of our perception stack, by identifying valuable training & evaluation scenarios for our lidar-based perception models. You will take part in the definition of strategies to select and use training data via the analysis of pseudo ground-truth labels (auto-labels) and attributes that get extracted by our data & mining pipelines. You will experiment with your own approaches and criteria, and validate them via training experiments.

What you’ll be doing:

• Work with a data-oriented team that develops and improves various machine-learning algorithms for perception, prediction and planning.
• Analyze the fidelity and limitations of our auto-labeling system from a statistical standpoint.
• Generate data visualization dashboards to measure the quality of the data samples that are at our disposal.
• Define learning strategies and data queries to select the most reliable and informative samples to use for perception model training.
• Carry on training experiments with the selected data and perform quantitative and qualitative error analysis against real-world perception failure modes.
• Contribute to patents and/or scientific publications.

What we’re looking for:

• Currently pursuing or recently completed a Master's or Ph.D. degree in Computer Science, Applied Mathematics, Statistics, Robotics or related fields.
• Prior experience in training and analyzing neural networks for at least one of the following applications: Object detection, Instance/Semantic segmentation, Sensor fusion.
• Proficiency in Python and at least one Machine-Learning framework (PyTorch, Tensorflow) in a Linux environment.

Bonus points (not required):

• Proficiency in SQL and relational databases (PostgreSQL, MySQL, etc.).
• Experience with data visualization tools (Tableau, Power BI, Redash, etc.).
• Knowledge about point-cloud processing via geometrical and AI-based approaches.
• Industrial experience in software development.
• Familiarity with C++, CUDA, PyTorch Lightning, Hydra etc.
• Experience in training machine-learning algorithms on the cloud (e.g. AWS).
• Proven track record of publications in relevant conferences (CVPR, ICML, NeurIPS, ICRA, IROS, IV etc.).

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We're looking for Senior Engineer to join Motional's Remote Vehicle Assistance Edge Team. Remote Vehicle Assistance (RVA) project main goal is to overcome gaps in AV’s Operation Design Domain to allow expanded operations using a remote human operator. This involves overriding onboard AV systems (perception, planner and control), and transmitting low latency sensor and semantic data out of the vehicle.

Things you'll get to work on:

• Develop robust distributed components and interfaces for our performance critical systems.
• Development of software components running on vehicles to enable monitoring, dispatch and controlling of vehicles from the cloud.
• Software to enable Real time video and audio communication between passenger and remote operator.
• Development of API’s to enhance passenger experience in an Autonomous Vehicle. E.g. Passenger facing display, cabin monitoring system, cabin ambiance control to name few.
• Collaborate with other team members and stakeholders.

Education and Experience we want from you:

• MS or BS in computer science or related fields.
• 6+ years professional work experience as a software engineer using C++.

Skills and traits you will likely already have:

• Excellent C++ 11 / 14 development skills on Linux platforms.
• Strong experience in data structure and algorithms.
• Strong experience in multi-threaded programming.
• Strong software design and Object Oriented Programming skills.
• Familiar with Git, JIRA, confluence.

Bonus points:

• Experience with ARM based embedded systems and Yocto build systems is a huge plus.
• Experience with libraries like Boost & Qt or Gstreamer.
• Distributed systems and middleware like DDS.
• Python and Shell scripting.

We're looking for a Senior Engineer to join Motional's Remote Vehicle Assistance Edge Team. Remote Vehicle Assistance (RVA) project main goal is to overcome gaps in AV’s Operation Design Domain to allow expanded operations using a remote human operator. This involves overriding onboard AV systems (perception, planner and control), and transmitting low latency sensor and semantic data out of the vehicle.

Things you'll get to work on:

• Develop robust distributed components and interfaces for our performance critical systems.
• Development of software components running on vehicles to enable monitoring, dispatch and controlling of vehicles from the cloud.
• Software to enable Real time video and audio communication between passenger and remote operator.
• Development of API’s to enhance passenger experience in an Autonomous Vehicle. E.g. Passenger facing display, cabin monitoring system, cabin ambiance control to name few.
• Collaborate with other team members and stakeholders.

Education and Experience we want from you:

• MS or BS in computer science or related fields.
• 6+ years professional work experience as a software engineer using C++.

Skills and traits you will likely already have:

• Excellent C++ 11 / 14 development skills on Linux platforms.
• Strong experience in data structure and algorithms.
• Strong experience in multi-threaded programming.
• Strong software design and Object Oriented Programming skills.
• Familiar with Git, JIRA, confluence.

Bonus points:

• Experience with ARM based embedded systems and Yocto build systems is a huge plus.
• Experience with libraries like Boost & Qt or Gstreamer.
• Distributed systems and middleware like DDS.
• Python and Shell scripting.

Why you should join us?

• Work on cutting edge technologies
• Flexi Benefits
• “Take as you need” Annual Leave
• Transport Allowance
• Medical & Insurance Coverage
• Dental
• 8-week Paternity Leave

We are seeking a talented Backend Software Engineer to help develop and roll out the next generation of our data compute infra to support autonomous driving.

The Data Platform builds a scalable compute platform that is used throughout the company, enabling a diverse set of teams to access data, extract meaningful automated metrics out of the data, and perform various ad-hoc analyses on the data. We deal with data on the Petabyte scale and provide critical functions to improve the development of a reliable AV by allowing various researchers and engineers to understand how the AV performs various tasks and scenarios in real world or simulated environments. The Data Compute Infra team is responsible for building the infra to perform extraction of information from the data and to support parallel computing of the data for our ML team.

What You'll Be Doing

• Design, build and maintain scalable data processing solutions in the cloud infra.
• Write high quality, maintainable code
• Assist with high-level system design, and code reviews
• Communicate with stakeholders and team leads to identify system requirements
• Take a strong sense of ownership and responsibility for mentoring.

What We're Looking For

• Experience with Docker, Kubernetes
• Experience with distributed systems design and architecture
• Experience with Infrastructure Monitoring
• Experience working in cross-functional development teams
• Experience working with microservices
• Experience with large scale compute
• Experience with AWS services and solutions
• Strong written and oral communication skills
• Comfortable working in a fast-paced, continuous delivery environment
• Strong verbal and written communication skills to effectively work with various stakeholders, report insights, and rally support towards new initiatives and processes

Bonus Points (not required)

• Experience with Spark or Ray
• Experience with distributed systems design and architecture
• Experience with Infrastructure Monitoring
• Experience working in cross-functional development teams
• Experience working with microservices

At Motional, we’re passionate about building software that solves difficult problems. For our mission to deliver driverless, We are seeking a talented Site Reliability Engineer (SRE) to join our global SRE Team. At Motional we count on our site reliability engineers (SREs) to empower the organization. As a Motional SRE, you will work on scalable solutions for interacting and understanding the performance of our fleet. These solutions range from real-time IoT systems to big data collection, analysis and software validation and simulation.

What You'll Be Doing

• Work closely with developers to design and implement scalable, highly available, and secure services
• Work closely with cybersecurity to maintain highly secure infrastructure
• Build, operate and maintain application infrastructure, infrastructure automation, and monitoring of infrastructure and applications
• Manage scaling of services

What We're Looking For

• Proven experience operating and scaling backend software services
• Deep understanding of Cloud services providers (ideally AWS)
• Good understanding of Linux, Kubernetes, and Docker
• Experience building application monitoring systems
• Experience building/maintaining CI/CD pipelines
• Experience with Terraform
• MS, BS or BA in Computer Science / Engineering or equivalent experience
• Ability to deliver proven work on tight schedules
• Ability to explain technical concepts to a non-technical audience

Bonus Points (not required)

• Experience with large scale data stores
• Experience with .Net Core and Python
• Experience with JavaScript / TypeScript / React / Redux
• Experience with large scale compute
• Experience with Serverless infrastructure
• Experience with columnar databases
• Experience with relational databases
• Experience working in an Agile/Scrum development process

Why would you want to join us?

• The chance to work on large scale data pipelines (PB level!)
• Building cutting edge, highly scalable orchestration platforms in the cloud
• Working with global teams to drive solutions engineering for driverless applications

The machine learning data team focuses on data-driven metrics development for systems and subsystems to guide training and evaluation of our neural networks and autonomous vehicle stack components. The team charter is centered around three core concepts. First: how should we score the AV system as a whole in a way that is compliant with legal, ethical and ride comfort related constraints? Second: given such a system level score, how do we score subsystems in a way that informs progress towards the system level goals? Third: how do we quickly obtain such system level metrics via large scale simulation?

What you'll be doing:

• Play a critical role in building large scale infrastructure for collecting metrics via simulation.
• Deploy function in AWS infrastructure to analyze the data on scale
• Analyze and decompose complex software systems and collaborate with cross-functional teams to influence design for scalability, testability, flexibility and cost efficiency.
• Work with smart and motivated teammates in a fast-paced, collaborative environment.
• Show initiative and be a lead team member in our innovative, fast-paced, entrepreneurial environment where cooperative teamwork is the norm.

What we're looking for:

• 5+ years of cloud development experience.
• Advanced knowledge programming languages: Python or C++
• Exposure to architectural patterns of a large, high-scale cloud application.
• Strong knowledge of data structure and algorithms should also be a requirement.
• Experience with large-scale distributed NoSQL and relational database systems.
• Belief that you can achieve more on a team -- the whole is greater than the sum of its parts.
• Strong communication and interpersonal skills.
• Flexible and creative thinking.
• Passion about self-driving technology and its potential impact on the world.
• A strong sense of ownership: Be able to drive the project from conception to production.

The Map Scalability team performs fully automated semantic understanding of the world through the use of geometric interpretation and machine learning. The scope of the work includes ensuring we have a streamlined mapping pipeline with emphasis on automated annotation, onboard the vehicle and any other forms to support the operation of city scale autonomous systems.
Within the Map Scalability team, the Machine Learning Engineers/Scientists are responsible for developing machine learning solutions for our mapping software stack which includes (but not limited to) semantic understanding of the surroundings, automated map annotations and ML-based map update/validation.

What you’ll be doing:

• Design and analyze deep neural networks for our mapping software stack.
• Conduct experiments, write reports, patents and publications.
• Develop core deep learning codebase for efficient training and testing pipelines.
• Deploy machine learning solutions for mapping and road understanding into production.

What we’re looking for:

• PhD in Machine Learning, Computer Science, Applied Mathematics, Statistics, Physics or a related field or 2+ years industry experience working on machine learning.
• Prior experience on integrating & implementing network models in production for at least one of the following applications: Object detection, Instance/Semantic segmentation, Sensor fusion, Multitask learning, Network compression, Point Cloud Registration.
• Experience on deep learning frameworks such as TensorFlow or PyTorch.
• Knowledge of software engineering process: software design, source control management, build processes, code reviews, etc
• Experience on building and working on huge data sets
• Strong problem solving skills
• Strong communication and interpersonal skills
• Proven track record of publications in relevant conferences (CVPR, ICML, NeurIPS, ICCV, ECCV, ICLR…)

Bonus Points for experience with:

• C++ development experience
• Software development experience from industry.
• Familiarity with CUDA, CMake, continuous integration tools and the agile development process.
• Experience working with mapping software and/or familiar with SLAM algorithms

The Motional Technical Program Management team is seeking a talented Senior TPM to join and support our Vehicle2Cloud (V2C) team as we gear up for the launch of driverless robotaxis. This role requires strong cross-functional collaboration and program management skills, as well as expertise in real-time infrastructures, Over The Air (OTA) updates, and remote vehicle assistance. Join us at the forefront of autonomous driving technology!

What You'll Do:

• Partner with cross-functional teams to develop software and hardware strategies for V2C teams including OTA, Real-Time Infrastructure and Remote Vehicle Assistance edge and front end Software teams.
• Set priorities and coordinate between V2C engineering teams and cross functional stakeholders to support the software and hardware development, manage projects through a structured product development process.
• Executive level communication including regular status reporting and risk tracking for effective program management.
• Work closely with the Engineering leaders, product leaders, and other technical program managers to help define roadmaps and track key organizational initiatives and OKRs.
• Work with the Engineering team on their sprint and work tickets management on a daily basis.

What We're Looking For:

• Minimum of 3 years experience on real time infrastructure software, android applications, OTA/data pipeline and vehicle remote assistance software
• Knowledge of autonomous system software and hardware including perception, sensor simulation methods, and hardware
• Degree in Mechanical Engineering, Electrical Engineering, Computer Science, Robotics or a related technical field. PhD preferred.
• Strong written and oral communication skills, especially the ability to communicate complex engineering issues to a diverse global team
• Strong teamwork, communication, and presentation skills
• Ability to work effectively in a fast-paced work environment across multiple time zones with a can-do attitude. 10%- 25% travel needed.

We are looking for candidates enthusiastic about building core software and infrastructure for mapping. You will focus on developing optimized solutions for our semantic map automation services, which include point cloud labeling, automated map annotations, and map change detection.

Things you’ll get to work on:

• Work with point cloud, image, and other sensor data to aid in semantic map building.
• Design and implement optimized algorithms to build semantic maps from ground-up all the way to production.
• Understand how the maps are consumed and design metrics and tools to evaluate and validate our automated annotations.
• Work with internal teams that focus on HD mapping applications and Computer Vision/Machine Learning models (e.g. SLAM, segmentation networks, object detection networks) to improve our semantic maps.
• Design and implement algorithms to detect map changes across different map versions using raw sensor data and map data.

Education and Experience we hope you'll come with:

• Degree in Computer Science, Robotics or related field
• Proven impact and expertise in the robotics / autonomous vehicle / mapping field.
• 3+ years of research experience in robotics / mapping which covers topics in SLAM, geometric computer vision, point cloud processing, and/or scene reconstruction
• 3+ years of C++ software development which presents strong knowledge of software engineering principles including software design, source control management, build processes, code reviews, and testing methods
• Past experience owning and leading technical development on features from problem formulation through implementation and deployment
• Experience working with Machine Learning models is desired. More specifically, integrating machine learning modules, whether by TensorRT or TorchJIT, into production
• Experience working with large and scalable systems is desired
• Experience in cloud technologies and building/maintaining cloud services and databases is desired

At Motional, we’re passionate about building software that solves difficult problems. For our mission to deliver driverless, We are seeking a talented Site Reliability Engineer (SRE) to join our global SRE Team. At Motional we count on our site reliability engineers (SREs) to empower the organization. As a Motional SRE, you will work on scalable solutions for interacting and understanding the performance of our fleet. These solutions range from real-time IoT systems to big data collection, analysis and software validation and simulation.

What You'll Be Doing

• Work closely with developers to design and implement scalable, highly available, and secure services
• Work closely with cybersecurity to maintain highly secure infrastructure
• Build, operate and maintain application infrastructure, infrastructure automation, and monitoring of infrastructure and applications
• Manage scaling of services

What We're Looking For

• Proven experience operating and scaling backend software services
• Deep understanding of Cloud services providers (ideally AWS)
• Good understanding of Linux, Kubernetes, and Docker
• Experience building application monitoring systems
• Experience building/maintaining CI/CD pipelines
• Experience with Terraform
• MS, BS or BA in Computer Science / Engineering or equivalent experience
• Ability to deliver proven work on tight schedules
• Ability to explain technical concepts to a non-technical audience

Bonus Points (not required)

• Experience with large scale data stores
• Experience with .Net Core and Python
• Experience with JavaScript / TypeScript / React / Redux
• Experience with large scale compute
• Experience with Serverless infrastructure
• Experience with columnar databases
• Experience with relational databases
• Experience working in an Agile/Scrum development process

Why would you want to join us?

• The chance to work on large scale data pipelines (PB level!)
• Building cutting edge, highly scalable orchestration platforms in the cloud
• Working with global teams to drive solutions engineering for driverless applications