Total 433 Technical Support Engineer job vacancies in The United States of America

Main Duties & Responsibilities Providing responsive and effective hardware, software and network support. In accordance with department service level agreements. (The majority of these tasks are off site with minimal supervision) The role will involve the day to day relocation of often heavy, IT assets, and be involved in the rollout of large scale IT equipment replacement projects. The jobholder will be expected to complete these moves and the resulting configuration with skill and accuracy within a timely manner. The IT Technician is assigned a geographical and will report to IT Desktop Supervisor, the post holder will be required to exercise good judgement in all situations, as the majority of the work will be carried out off site, without supervision. Ensuring the provision of the service; including the repair, replacement and installation of valuable IT Assets, which includes Software and Hardware, this may involve the use of complex and valuable fault finding equipment, to the satisfaction of the end user. Delivering and installing equipment for user in accordance with Trust Standards and Service Levels (The majority of these tasks are off site with minimal supervision) Providing the IT Support Manager with regular accurate information on the status of calls that has been escalated. Ensuring adherence to escalation procedures when dealing with complex system faults. Keeping the IT Support Manager informed of any outstanding issues on a daily basis. Taking calls from customers and ensure they are logged on the Helpdesk call Management system accurately Ensuring that customer calls are handled in accordance with the helpdesk call management procedures (this includes full and accurate call notes). Monitoring outstanding support requests against customer SLAs , prioritising calls effectively, keeping users up to date with progress and initiating escalation procedures where required. Ensuring that problems are reported to third parties as required achieving a satisfactory resolution. There may be occasions where you may need to work with a 3rd party to resolve an issue. Maintaining knowledge of supported software in use by both the acute and PCT trust, community staff and GPs. Producing and maintaining both technical and user documentation and procedures where required. Assisting in the training and induction of junior or new staff to the Technical Support and Helpdesk areas. Assisting in the testing of new systems, supporting the Project and application development teams.

This role sits within HRA Digital. The digital directorate is responsible for developing, delivering and supporting complex solutions within the HRAs portfolio of UK-wide information systems for health and care research. This includes a major programme to build new systems, and to achieve the successful migration and eventual closure of current systems. The HRA Digital team is a collaborative, supportive team consisting of HRA employees, secondees, contractors and vendors. To find out more and to understand the full duties of the role, please refer to the job description attached. In submitting your application with us, please note the following: We currently do not accept applications via recruitment agencies. We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement. Where applicants fail to demonstrate how they meet any one of the essential criteria of the person specification, the application will not be shortlisted. The HRA reserves the right to close this vacancy early should it receive a sufficient number of applications.

Develop Technical Strategies: Collaborate with stakeholders to understand business requirements and objectives, and translate them into comprehensive technical strategies for developing digital and data architecture. Create roadmaps and digital architectural designs that support the BNSSG Digital Strategy and long-term vision of the ICB and integrated care system. Architectural Design: Design and implement robust, scalable, and secure technical solutions that meet business and regulatory requirements. Define and support core architecture standards to ensure consistency and coherence across projects. This includes supporting the development of a Technical Architecture (TA) modelling approach that will integrate data and digital processes with wider human and operational processes Technical Oversight: Provide technical leadership and guidance to teams to proactively identify and resolve technical issues and risks. Technology Evaluation: Assess the viability and suitability of emerging technologies, tools, and platforms. Conduct research and provide recommendations on the adoption of new technologies, as well as upgrades or replacements to existing systems. Support the evaluation and contract management of system wide solutions. Team Collaboration: Collaborate with system and regional wide teams, to ensure alignment and proper integration of technical components. Provide guidance and support to teams on best practices, and technical implementation. Continuous Improvement: Stay up-to-date with industry trends and best practices in technology architecture. Actively participate in knowledge-sharing initiatives and promote a culture of ongoing learning and improvement within the ICB.

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

Communication & Administration Skills Demonstrates the ability to organise and prioritise workload and ensuring the safe delivery of the service. To support the collection of data required to support the outcomes for the service. Communicate condition related information to patients, using different communication methods to reduce barriers to understanding. Evaluates own work and identifies areas of development by setting appropriate objectives via participation in appraisals. To have excellent organisational and interpersonal skills Be able to demonstrate an ability to be empathetic, motivating and reassuring with patients living with a chronic illness Be a member of an integrated team, sharing information with team members to provide patient centred care. To ensure all patient contact is documented on EMIS in a timely, concise manor and patient confidentially is always maintained. Offer advice and support to less experienced staff and students. To monitor stock levels of clinical and administration materials and stock up when needed. To complete incident reports in line with Trust Policy when required Participates in clinical audits like NRAP as requested by senior staff Contributes to discussion on service development. Approaches everyone with care, compassion and sensitivity ensuring that these values are reflected in all areas of practice including the management of any complaints and compliments. Implement knowledge and skills acquired having undertaken competency training for specific duties within Physiotherapy and Occupational Therapy practice. Attend mandatory training as per Trust policy Demonstrate awareness of policies and procedures affecting the post To ensure that own essential training is maintained and up to date attending any local training and/or development sessions as appropriate. To maintain development through attending appropriate forums, conferences, seminars, and training courses.Knowledge, Training & Experience Implement knowledge and skills acquired having undertaken competency training for specific duties within Physiotherapy and Occupational Therapy practice. Attend mandatory training as per Trust policy Demonstrate awareness of policies and procedures affecting the post To ensure that own essential training is maintained and up to date attending any local training and/or development sessions as appropriate. To maintain development through attending appropriate forums, conferences, seminars, and training courses. Clinical Responsibilities Undertake face to face, telephone and virtual assessment and intervention within a designated caseload and complete assessment as per the service template on EMIS. Communicate condition related information to patients, using different communication methods to reduce barriers to understanding. To use technical and creative skills to assist in the provision of group education and exercise classes To have a general understanding of common medications used in COPD and the step wise way they are prescribed. To be able to advise the patient on an inhaler technique in either a group or one to one basis. Negotiate and agree functional goals with the patient using a range of technical and creative skills. Formulate safe individualised home and venue-based exercise plans for the patients. Evaluate patient progress, assess, and alter if needed, escalating with senior staff if necessary. Provide respiratory education to patients face to face and/or via a digital platform To monitor patients whilst exercising and advise accordingly about their breathing control, posture, heart rate and ability to continue to exercise. Always remaining alert to ensure the patient health and safety is never compromised. To understand the contraindications to exercise. Develop a rapport with patients to encourage their interest and participation in Pulmonary Rehab and promote self-management of their respiratory condition. To have an awareness and refer when appropriate to other community services that can offer support to patients (i.e. community matron, Enhanced Primary Care, Mental Health Services, Falls Service) To liaise where appropriate with colleagues within the Adult Integrated Respiratory Service. Responsible for managing own caseload on a day-to-day basis including prioritising tasks and patient care. To assess and provide prescribed equipment including walking aids and adaptions. Planning & Organisational Skills Support the team with the planning, booking, and organising of appointments. To maintain comprehensive paper and electronic filing systems. To support reports where requested are delivered within timescales. Policy & Service Development Implementation Responsible for identifying areas for improvement within own area and proposing changes if identified. Ensures that service user experience is core to all clinical and service development. Actively ensures completion of required data in a timely manner to meet the Quality Framework requirements, outcome measures and best practice standards to deliver an effective, high-quality service. Coordinates the processes that ensure service equipment i.e., medical devices, are calibrated and maintained correctly, including maintaining asset lists. Human Resources To provide support to colleagues in relation to difficult or anxious service users, carers and relatives be it face-to-face or over the phone. Responsible for the delegation of tasks to colleagues of the same or lower band. Participate in Appraisals and Clinical Supervision sessions. Participate in in-service training. To participate in the Trusts supervision and appraisal system. Information Resources To operate and update computerised database systems including Trust systems and any bespoke systems local to the team. To ensure robust systems are in place to monitor, capture, and extract relevant data to measure performance against contracts and to support compliance with key performance targets providing relevant information daily. To deliver appropriate training to staff on the service systems and identify and report any training issues and/or needs to the Business Delivery & Quality Manager. View detailed health records where appropriate to information requirements and reporting including clinical coding, patient medication, clinical alerts, assessments, conditions, care plans and treatment results (except for sealed information which is controlled). View shared non-patient identifiable information and to execute clinical reports. To act as a resource on ICT matters, as appropriate. Risk Management Be aware of and fulfil responsibilities under the Health and Safety at Work Act, Trust and Departmental Policies and Procedures. Ensure that information is treated in accordance with the code of confidentiality guidelines. Gain valid consent to intervention and have the ability to work with patients who lack the capacity to give consent. Be aware of and implement risk management when completing community visits, especially in relation to aggressive/hostile behaviour and act according to current policies. To be able to undertake a dynamic risk assessment.

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

This is a post comprising of a clinical role within the Domiciliary Physiotherapy team with some additional admin responsibilities. Under the supervision of a registered Physiotherapist the Technical Instructor for Domiciliary Physiotherapy will independently manage a designated caseload of patients defined as non-complex within a specified clinical area, providing assessment and interventions on behalf of the physiotherapist within predetermined guidelines. Patients who are identified as complex will be managed by a registered physiotherapist. They will also contribute to smooth delivery of Domiciliary Physiotherapy by ensuring appropriate administrative support and systems are implemented. The role has a specific focus on Domiciliary Physiotherapy. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

NHS Job Title: Technical Cutover Manager Location: The Princess Alexandra Hospital, Harlow, CM20 1QX Trust:The Princess Alexandra NHS Trust Shift Patterns:Full-time, Monday to Friday, either 8am-4pm or 9am-5pm, totaling 37.5 working hours per week. (This role offers flexibility of 4 Days Work from Office and rest days Work from Home) Pay Rate:£42.74/Hr. JOB SUMMARY: As an EHR Cutover Manager you will be responsible for developing and then managing the Cutover Plan for the EHR Programme, i.e. the plan to transition the solutions into the live environment and operational use. Cutover Manager also needs to design and run the early live support processes to facilitate a go-live across the hospitals. You will work with both IT and Operational teams across partnership Trusts and help ensure the programme go-live is a success. RESPONSIBILITIES: Lead Cutover workstream within AH programme as per approved governance for the AH programme. A Technical cutover plan detailing the transition from the legacy systems/ paper to Oracle Healths offering of Cerner Millennium and the modules being deployed, detailed within section two of this document. The plan to detail cutover for: o Integration o Infrastructure including security implications o Service Desk o IM/Data Watehouse o Regression Testing o Data Migration/ Data Catch up Facilitate workshops to understand technical and operational implications of downtime to inform the technical and operational plan. Work closely with the operational team, technical and configuration workstreams, data migration, interfacing, informatics, Infrastructure to document detailed steps for cutover. The development and management of a Full-Dress Rehearsal (FDR) Plan. Own and manage the delivery of the Technical Plan during FDR. The development of an Early Life Support plan (ELS). The overall establishment including management of ELS following go live. Lead on the implementation of establishing a Command Control and associated governance and communications plan. Using heatmaps of those who will be impacted by the new ways of working, develop Super User and Floor Walker Plans, which integrates in-house resources, potential resources from partner Trusts with some external support. The establishment, management and delivery of Decision and Check Point calls. Proactive management of all project risks and issues relating to cutover, including timely escalation through the programme governance structure. SKILLS/EXPERIENCE: Must have EPR: Electronic Patient Record/EHR: Electronic Health Record cutover experience, including data Migration & Integration. Cutover experience on a Cerner Millenium deployment is ideal. The applicant must have EPR cutover experience, including data Migration & Integration. Cutover experience on a Cerner Millenium deployment is ideal. Ability to lead cutover workstream within the AH programme, including developing plans and managing delivery. Proficiency in creating a technical cutover plan detailing transition from legacy systems to Oracle Health's offering, including modules deployment. Understanding of infrastructure, security implications, and integration aspects relevant to the cutover process. Experience in planning and managing service desk activities during the transition phase. Experience/Knowledge of data migration, data warehouse, and regression testing procedures. Ability to facilitate workshops and collaborate closely with operational and technical teams to understand implications and document detailed steps for cutover. Experienced/Knowledge in developing and managing Full-Dress Rehearsal (FDR) Plan and owning delivery of the Technical Plan during FDR. Experience in establishing command control, governance, and communications plan. Ability to develop Super User and Floor Walker Plans, integrating in-house and external resources. Experience in managing decision and checkpoint calls, and proactive management of project risks and issues, including timely escalation. IT TOOLS/EXPERIENCE REQUIRED: Proficiency in tools for project management and documentation. Experience with tools used for data migration. Familiarity with communication and collaboration platforms for stakeholder engagement. Experience with tools used for risk identification, assessment, and management. This role may require you to show evidence Diploma or ECDL or at least 2 years relevant experience. As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week. Essential support when you need it- 24/7 365 days- call us anytime. Multi locational- work across neighboring Trusts Manage your shifts and timesheets on the go- access your My Bank shift portal anywhere, anytime online or through your smartphone. Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements. Training and development opportunities- Keep up with the essentials and more. Build holiday allowance for every shift you work- your work life balance is important to us Stakeholder pension scheme available- a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.

Provide quality support Management and development of the Trusts IT/Telephony Services and systems Troubleshooting problems and supporting the End User Compute estate Network support (wired and wireless) Active Directory management and remediation Microsoft client and server products Server/client hardware and IT security Implement and develop processes across the 1st,2nd and 3rd line teams to improve workflow and knowledge management

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification. Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

For any further questions please contact Frances Maydom (Specialist Physiotherapist) on 07811997205.

Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. A Guide to completing your application form can be accessed on the right side of this page under the job description. The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon.

Cygnet is looking for Support Workers to join our team working in Wast Hills (Kings Norton). If you have previously worked or are currently working as a care assistant, healthcare assistant, ward assistant or support worker looking for a new opportunity within healthcare to help support residents with learning difficulties within a care home setting as part of the NHS partnership. Cygnet Wast Hills provides support for 21 individuals with autism, learning disabilities, and complex needs for men over 18. What Cygnet Offers: Starting at £12.25 to £13.10 Per Hour after 18 months. Free Shuttle Bus Service from Kings Norton Station Free Meals during shifts, Free parking onsite Free DBS NHS Blue Light Discount Card, Reward Gateway Fully Paid Training and Induction, Paid Annual Leave, Paid breaks Contributory pension scheme What you will need: Positive Attitude and Caring Approach Strong Communication Skills Able to work as part of a team Ideally, previous experience working within a similar care environment About the Role: Working days (07:45 a.m. to 08:00 p.m.) and nights (07:45 p.m. to 08:00 a.m.) Working 42 Hours a week (Full Time) Working two weekends a month Helping to promote resident independence Supporting residents in all aspects of day-to-day life, encouraging and promoting independence Monitoring of residents and reporting concerns to senior team members or managers Going out with residents into the local community to attend events, parks, restaurants, and local activities Completing residents records to help monitor health and overall well-being

We are looking for confidentSupport Workerswith a passion for delivering outstanding care. Youll be working42 hours per weekacross amixed shift pattern (12 hour shifts)making a positive difference to the lives of the people in our care atNield HouseinCrewe. Cygnet Nield Houseis split into two distinct wards, each offering specialist mental health services: Clarion Ward-14 bed complex personality disorder service for women with a dual diagnosis of personality disorder and co-morbid disordered eating. Compton Ward-15 bed acute service for women. The service provides a safe and stabilising environment for women who are experiencing an acute episode of mental illness and require an emergency admission. At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others every day. Your day-to-day Offer enhanced care with a flexible learning approach for all the people in our care Provide guidance & encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way Assist with medical & welfare needs Report on medical & welfare needs as required Safeguard Maintain a safe, clean environment for all Why Cygnet? Well offer you An opening to undertake further learning with our excellent apprenticeship scheme Expert supervision & support Employee referral scheme Enhanced maternity Free Health Cash plan 24 hours free GP support line Free life assurance cover Free eye tests Car lease discounts Discounted gym membership Free mortgage broker and Insurance cover Pension scheme Employee NHS - discount savings & Cycle to Work scheme Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks You are Genuinely driven with a desire to make a real difference in peoples lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Preferably experienced in care/ support work within mental health. Successful candidates will be required to undergo anenhanced DBS check. Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families. If you are interested in the role please click apply or email KatieDixon@Cygnethealth.co.uk

Cygnet is looking forsupport workersto join our team working atRanaich House(Dunblane). If you have previously worked or are currently working as a care assistant, healthcare assistant, ward assistant or support worker looking for a new opportunity within healthcare to help support residents with Learning Disabilities, Complex Needs or Mental Health within a residential service setting as part of the NHS partnership. Ranaich House is a 14-bed specialist residential service supporting adults over the age of 18 with Learning Disabilities, Mental Health and Physical Needs located inDunblane FK15 0DR. What Cygnet Offer: £125 Travel Allowance Each Month, Starting £12.15p/hr while on probation, £12.40p/hr post probation, £12.62p after 18 months Free Meals during shifts, Free parking onsite. Free PVG. NHS Blue Light Discount Card, Reward Gateway Fully Paid Training and Induction, 28 Days Paid Annual Leave, Paid breaks. Contributory pension scheme We can support you with obtaining your SVQ Levels 2 and 3 after you complete your probation period. What you will need: Positive Attitude and Caring Approach Strong Communication Skills Able to work as part of a team Ideally, previous experience working within a similar care environment About the Role: Working both days (07:45 am to 08:00 pm) and nights (07:45 pm to 08:00 am) Full-Time (42 Hours) Contract Available Working two weekends a month Helping to promote resident independence Supporting residents in all aspects of day-to-day life, encouraging and promoting independence Monitoring of residents and reporting concerns to senior team members or managers Going out with residents into the local community to attend events, parks, restaurants and local activities Completing residents records to help monitor health and overall well-being So if you are a carer with recent, relevant care work experience and a desire to make a real difference in People's Lives. If this sounds like an opportunity you want to explore, please apply above using the 'Apply Now', button.