Job Description: A POS System Technical Support Engineer is responsible for providing technical assistance and support to customers who are using POS (Point of Sale) systems. They ensure the smooth functioning of POS systems by troubleshooting technical issues, offering guidance on system usage, and providing solutions to problems encountered by customers. These professionals serve as a crucial link between customers and the technical team, helping to resolve issues promptly and maintain high levels of customer satisfaction.

Responsibilities:

• Technical Assistance: Provide technical support and assistance to customers experiencing issues with POS systems. This includes troubleshooting hardware and software problems, diagnosing technical issues, and offering solutions.
• Customer Communication: Communicate effectively with customers to understand their technical concerns and provide clear explanations and instructions. Maintain a professional and courteous demeanor while addressing customer inquiries and issues.
• Problem Resolution: Work diligently to identify and resolve technical issues related to POS systems. Utilize problem-solving skills and technical knowledge to offer timely solutions and ensure minimal disruption to customer operations.
• Documentation: Maintain detailed records of customer interactions, technical issues reported, and solutions provided. Document troubleshooting steps and resolutions for future reference and to contribute to knowledge-sharing within the technical support team.
• System Configuration: Assist customers with the configuration and setup of POS systems, including software installation, device integration, and network configuration. Ensure that POS systems are properly configured to meet the specific requirements of each customer.
• Training and Education: Provide training and guidance to customers on how to use POS systems effectively. Conduct training sessions, create instructional materials, and offer ongoing support to ensure that customers are proficient in utilizing the features and functionalities of POS systems.
• Collaboration: Collaborate closely with internal technical teams, including software developers, hardware engineers, and quality assurance personnel, to escalate complex technical issues and coordinate efforts to resolve customer problems efficiently.
• Continuous Improvement: Stay updated on industry trends, new technologies, and advancements in POS systems. Continuously improve technical knowledge and skills through training, self-study, and participation in professional development activities.
• Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional technical support and ensuring that customer needs are met promptly and effectively. Monitor customer satisfaction levels and take proactive measures to address any issues or concerns raised by customers.
  Quality Assurance: Participate in quality assurance activities to ensure the reliability, performance, and security of POS systems. Conduct testing and validation of software updates, patches, and new releases to verify compatibility and stability.

In summary, a POS System Technical Support Engineer plays a vital role in providing technical assistance, troubleshooting issues, and ensuring customer satisfaction with POS systems. They possess a combination of technical expertise, communication skills, and customer service orientation to effectively address the diverse needs of customers in the retail and hospitality industries.
 
 
 
 
 
 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Reward System

We are looking for an innovative Technical Support Engineer who is passionate in research, design, prototyping, project management documentation, Product support for advanced automated machine and IoT 4.0 system.

As an Technical Support Engineer, you will be responsible for electrical, programming and product troubleshooting for CMS’s product. You are required to work closely with the Sales team, customer and manufacturer to ensure the customer use CMS product with optimum performance.

Job detail & reponsibilites

• A recognized Degree/Master in Electrical/Mechatronics Engineering or equivalent.
• 1-2 years working experience in related field.
• Working experience in Industrial Robot (Scara, cartesian and Wafer Transfer), Servo,Stepper motor, knowledge in motion control, IOT 4.0 knowledge & PLC programming will be an added advantage.
• Knowledge in electrical wiring drawing.
• Programming knowledge in C#, Visualbasic, C++ and ladder logic programming.
• Troubleshoot product related error.
• Travel outstation to support product's issue at customer side.
• Self starter and able to work independently.
• Fresh graduates are encouraged to apply.
• Need to be able speak Mandarin to communicate with Taiwan, If able to speak Japanese will be more advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Oversea Training if needed

Job Description

The role is to sell and promote the game-changing technology of levitated rotating products, such as turbo blowers, turbo-compressors, and vacuum pumps, which is fast changing industry practice. 

Because of the tremendous advantages brought by this technology, enterprising, dynamic individuals will be selected to trailblaze the products. As such, the job offers tremendous scope for career advancement.

Requirements

• Good sales experience in blowers and compressors and its applications to industry
• Degree in Mechatronics or Electrical Engineering and Electronics will be advantegeous.
• Must have a good command of spoken and written English
• Applicants must be Malaysian citizens
• Ability to speak/read Mandarin will be advantageous

Perks & Benefits

• Bonus
• PA

Job Responsibilities:

• To involve in preparing installation, assembling, commissioning & troubleshooting of security systems such as CCTV, Card Access System, intelligent alarm monitoring systems and etc.
• To involve in testing of in-house as well as 3rd party security products.
• Added Advantages : Knowledge in Fiber To The Home(FTTH), Public Address(PA) System, SMATV System and Intercom System
• To help customers to solve technical issues.
• To involve in servicing of security products.
• To report service & repair status to their respective supervisor.
• To assist in preparation & submission of various technical reports to their respective supervisor.
• To provide system or product training to the customers 

 

Requirement:

• Required Skill(s): Microsoft Office, Technical Knowledge in ELV Systems, ,ICT and computer is an added advantage.
• Analytical thinking and Good Self Discipline
• Ability to work independently without much supervision.

 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Open culture
• Personal development opportunities

工作職責：

• 參與CCTV、卡門禁系統、智慧警報監控系統等安全系統的準備安裝、組裝、調試和故障排除。
• 參與內部和第三方安全產品的測試。
• 附加優勢：光纖到府（FTTH）、公共廣播（PA）系統、SMATV系統和對講系統的知識
• 幫助客戶解決技術問題。
• 參與安全產品的服務。
• 向各自的主管報告服務和維修狀態。
• 協助準備並向各自的主管提交各種技術報告。
• 為客戶提供系統或產品培訓

要求：

• 所需技能：Microsoft Office、ELV 系統、ICT 和電腦的技術知識是額外優勢。
• 分析思考和良好的自律
• 能夠在沒有太多監督的情況下獨立工作。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 開放文化
• 個人發展機會

職位描述

其職責是銷售和推廣懸浮旋轉產品的顛覆性技術，例如渦輪鼓風機、渦輪壓縮機和真空泵，這些技術正在快速改變行業慣例。

由於這項技術帶來的巨大優勢，將選擇有進取心、充滿活力的個人來開拓產品。因此，這份工作提供了巨大的職涯發展空間。

要求

• 良好的鼓風機和壓縮機銷售經驗及其在工業中的應用
• 擁有機電一體化或電氣工程和電子學位者優先。
• 必須具備良好的英語口說和書面能力
• 申請者必須是馬來西亞公民
• 能夠說/讀國語將是有利的

津貼和福利

• 獎金
• PA

職責

• 向最終用戶推廣 TLV 系列產品（直接銷售）
• 為經銷商提供服務和支持
• 提供技術支援
• 執行蒸汽疏水閥裝置調查

候選人要求

• 機械工程文憑/學位
• 男 中國人
• 工作經驗：2年工業銷售工作經驗或鼓勵應屆畢業生申請。
• 擁有自己的交通工具並願意出差。
• 良好的溝通和人際交往能力

津貼和福利

• 基本工資+誘人的佣金計劃
• 固定交通津貼（包括汽油和維修）
• 可索取停車費和通行費
• 提供筆記本。
• 新加坡和日本的培訓機會
• 與績效相關的獎金
• 醫療及PA
• 住院（經確認）
• 一週工作5天

Summary

Job Description for Mechanical Technical Support:

There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you'll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.

We're an organisation that's here to experiment and push the limits of what's possible. So, if you're keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.

Technical Support are responsible for providing Engineering support to the Infrastructure Compliance Engineering team to assist in delivering expertise in general plant, system, equipment reliability, configuration management or other specialised subject matter needed to satisfy the multi-faceted needs of the organisation.

Main Responsibilities

Main Responsibilities for Mechanical Technical Support:

• Responsible for development of pragmatic fit-for-purpose engineering solutions that meet the objectives of the organisation in a cost-effective manner.
• Support maintenance activities by implementing and maintaining the technical basis of maintenance (TBoM) process, in addition they will assist with planning for complex maintenance activities based on insight and equipment experience.
• Accountable to the Maintenance Delivery Manager for ensuring all maintenance tasks are clearly briefed, understood and are performed safely and on schedule to ensure safe operation of the facility.
• Comply with legislative, regulatory and company procedures and standards e.g. safety, quality, risk, security appropriate to the role.
• Responsible for ensuring the delivery of work complies with all site requirements and plant and personnel are operating within the safety envelope.
• Responsible for assisting in the production of any PMP's required within Compliance Engineering, this will include presenting at committee.
• Supporting the Mechanical Team Leader in installation, modifications and commissioning of installed equipment, including identifying and assisting in delivery of plant and process improvements.
• Responsible for producing appropriate Safe Systems of Work (SSOW) for any maintenance or breakdown tasks identified by the Team Leader.
• Attend any forums as appropriate to keep abreast of best practice around other facilities, responsible for sharing and implementing any learning around their facility.

Ideal Candidate

Essential Criteria for Mechanical Technical Support:

• Degree Qualified (Mechanical) or HND in an equivalent discipline. Relevant experience may be considered in lieu of stated qualification.
• Strong communications skills, ability to communicate key information with customers, suppliers and stakeholders.
• Ability to demonstrate conservative decision making, even in pressure situations.
• Demonstrable knowledge of operational & maintenance requirements.
• Evidence of self-motivation with demonstrable levels of drive, energy and resilience.
• Ability to interface on a technical level with Design and Capability teams.
• Requirement to become appointed as Safety Supervisor.
• Required to become PMP Manager.
• Requirement to become appointed as Sub Contractor Supervisor.
• Ability to obtain DV level security clearance (this includes but is not limited to identity, employment, financial, criminal record checks, interview plus 10 years of UK residency).

Desirable Criteria for Mechanical Technical Support:

• Hold IOSH Managing Safely or equivalent as a minimum qualification.
• A thorough awareness of nuclear, conventional safety and security requirements applicable to their area of responsibility.
• Ability to demonstrate supervisory experience for operations undertaken within a nuclear plant.
• Good general safety case awareness with demonstrable knowledge of nuclear safety mechanisms (SM), safety related equipment (SRE) and Safety Features (SF).
• Ability to interface on a technical level with Design and Capability teams.

Your Role

We are looking for an Electronics Engineer to perform technical transfer product or project in assembly and testing.

What Will You Do

• To perform technical transfer product or project in assembly and testing, and from customers.
• To provide technical support in manufacturing and testing in product build.
• To provide technical support to QC in RMA issue.
• To provide technical support to QA in Compliance, Regulatory, Customer and Audit.
• To perform any ad-hoc duties assigned by the superior.

What Do We Want

• At least a Diploma in Electronics Engineering.
• At least 2 years of relevant work experience in Electronics Manufacturing industry.
• Technical competent to handle product or project manufacturing, transfers and troubleshooting.
• Have experience in product or project, PCBA manufacturing and testing.
• Have experience in manufacturing environment with ISO13485 and FDA preferred.
• Good interpersonal and communication skills.

Your Role

We are looking for an Electronics Engineer to perform technical transfer product or project in assembly and testing.

What Will You Do

• To perform technical transfer product or project in assembly and testing, and from customers.
• To provide technical support in manufacturing and testing in product build.
• To provide technical support to QC in RMA issue.
• To provide technical support to QA in Compliance, Regulatory, Customer and Audit.
• To perform any ad-hoc duties assigned by the superior.

What Do We Want

• At least a Diploma in Electronics Engineering.
• At least 2 years of relevant work experience in Electronics Manufacturing industry.
• Technical competent to handle product or project manufacturing, transfers and troubleshooting.
• Have experience in product or project, PCBA manufacturing and testing.
• Have experience in manufacturing environment with ISO13485 and FDA preferred.
• Good interpersonal and communication skills.

National Express has an exciting opportunity to join us as an Engineering Technical Trainer.

You will be based at our location in Miller Street [Birmingham] however will support our Engineering Teams across the Midlands.

As part of the role you will liaise with internal stakeholders to assess and identify training needs and ensure those needs are met. You will provide learning opportunities for the engineering teams, designing and delivering in-house training courses as appropriate.

You will identify and maintain relationships with third party providers where necessary, to ensure quality of service delivery.

You will report on key training metrics and maintain up to date training records, reviewing course feedback to implement improvements needed.

Along with supporting our Apprentices you will assist with the delivery of Light Vehicles mechanics to PSV technicians training, deliver inductions for new starters and create an enjoyable and supportive learning environment for our Engineering Teams.

What you'll need...

• IMI Level III Bus and Coach Engineering & Maintenance or Equivalent (including Heavy Vehicles) (Essential)
• Proven experience working in a vehicle maintenance environment (Essential)
• IRTEC Vehicle Inspection (Desirable)
• IRTEC Advanced Tech (Desirable)
• IRTEC Master Tech (Desirable)

What we offer in return for your hard work and commitment...

• Free Bus & Coach travel for yourself
• Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
• 50% discount for friends and family on full fares on our coach services
• Life Assurance
• Company pension
• Employee Assistance programme
• Private online GP service

National Express is proud to be a Disability Committed organisation. We therefore welcome applications from disabled candidates. Please let us know in your application if you have any accessibility needs.

We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.

Things to Note...

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.

Your new company
Our client is recognised as one of the leading M&E partners in the UK. Specialising in the design and installation of building services and infrastructure solutions, they cover all aspects of M&E engineering.

Your new role
They are seeking a Mechanical Technical Manager to join their London team working across the South of England. The role will be focussing on high profile, technically complex mechanical and electrical projects across multiple sectors in the south of England. They are seeking someone who is passionate about the electrical technical management aspects of construction and someone who is looking for an opportunity to challenge the normal ways of working, bring new ideas and raise themselves within the industry.

What you'll need to succeed
A consulting or contracting background, being able to work through designs, always working towards the best value in projects. You will be accountable for technical performance of allocated bids & projects. Responsible for the management of MEP & BIM design on allocated projects.
Accountability for technical assessment, coaching and development of Pre-construction Leaders, Design Project Managers & Project Managers & Engineers and Managing design risk & opportunities with a robust and transparent approach.

What you'll get in return
A salary package ranging between £65k to £70k including £6k car allowance.Flexible working with up to 3 days working from home and 1 day on site.Travel expenses covered to any of our sites.A wide range of learning and development activities.Extensive corporate benefits, including private medical, 6% employers pension contribution, a health and wellness programme, 26 days holidays + bank holidays and more.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact Adam Lewis for a confidential discussion on your career.

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About Orica At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.  It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work. About the role The primary purpose of this role is to lead technical blasting engineering support, blasting project management, product stewardship and delivery of measurable value to our Customer on the largest clean energy project in NSW - Snowy 2.0.  The successful candidate will interface with our Customer, providing technical solutions on the application of our products. Customers look to our Technical…

Click here to view more detail / apply for Senior Engineer - Technical Services

About Orica At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.  It’s an exciting time to join us – we are shaping the future of infrastructure and mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.  About the role We are seeking ambitious Technical Services Engineers to work within our tight-knit, friendly, and high performing Snowy 2.0 technical team. Due to the geographical nature of our customer site preference will be given to candidates who currently reside in the Cooma or Canberra region, or who are willing to permanently relocate.  The successful candidates will support our…

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Mechanical Leading Hand ? Technical Officer 
Smelting & Refining, Lead Smelter ? Mechanical Maintenance 
Mount Isa, Queensland, Australia 
Ref No. 34962

We are actively seeking an experienced Fitter or Boilermaker to take the next step in their career and drive the continued performance and safety of the Lead Smelter. This position is suited to those who can lead safety, coach teams and troubleshoot mechanical systems. This is a residential role in accordance with a 4/4/4/2 roster configuration.

The successful candidate will be responsible for:


Troubleshooting a range of fixed plant repairs and maintenance
Undertaking preventive maintenance and break down repairs on equipment such as pumps, conveyor systems and hydraulic systems
Scoping jobs, ordering parts and developing work packs.
Managing and developing small teams of tradespersons and apprentices.
Working with maintenance planners and engineers to rectify persistent maintenance
... Click here to view more detail / apply for Mechanical Leading Hand ? Technical Officer