Total 8 Junior Executive Technical Consultant job vacancies in Petaling Jaya

• To service existing customer base and be proactive in identifying new customer
• To reactivate inactive / dormant customers to expand customer base
• To drive sales and ensure customers are updated with latest product offerings
• To prepare quotation, follow up on sales, and provide after sales service to customers within assigned territory
• To collaborate closely with SRI’s production and logistics teams to ensure smooth order progress
• To ensure customers' payments are made on a timely basis
• To provide regular status reports to sales management which include forecast, pipeline and activity summary information to ensure department KPIs are met
• To develop actionable sales strategies together with sales management in order to achieve and / or exceed the team sales target

Job Requirements:

• 1-2 years of working experience in a related field is an advantage
• Excellent in verbal and written communication in English and Malay, Mandarin is an added advantage
• Able to work independently, be highly motivated and target driven
  Proficiency in Microsoft Excel
• Experience with using Oracle Netsuite is a bonus

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

The Application Consultant
is responsible for managing all software implementation and professional service delivery assigned. The requirements and key attributes required for this position are the Responsibilities:

Professional Services:

• Provide application and business analyst consulting services.
• Identify solutions by understanding client requirements and researching the options available in our software products.
• Develop functional specifications for customers.
• Conduct software implementation including education and training for customers.
• Develop and update project management documentation.
• Communicate with customers punctually and professionally.
• Project Management.
• Customer Support Services.
• Assist clients with software bugs/faults & inquiries.
• Help Desk Services for Software Support Services.

Skills & Attributes:

• Accountable and strong ownership in performing assigned tasks.
• Understanding of client service philosophies
• Knowledge of business practices, standard policies & procedures of the company's software products. Knowledge of Dealer Management Systems (DMS) and the automotive Industry will be an added advantage.
• Proficient with personal computer tools, preferably Microsoft Windows, Word, Excel, PowerPoint, and Project.

Outlook and Attitude:

• Motivated to work with minimal supervision.
• Desire to achieve set goals.
• Ability to deal with clients at all levels.
• Maintain a positive attitude towards your work, colleagues and customers.
• Respect the customer's requests, maintaining a polite attitude at all times.

Qualification:

• Degree in Computer Science, Information Systems, Business Administration, Accounting, or equivalent from a recognized Malaysian university.
• Working experience in implementing business applications such as HRMS, ERP, Accounting, and Manufacturing application software is an added experience.
• Interns are welcome to apply.

Perks & Benefits

• Dental Allowance.
• Medical Allowance.
• Travelling Allowance.
• 5-Days Work Week
• WFH Flexibility.
• Employees Provident Fund (EPF), Social Security Organization (SOCSO) insurance, and Annual leave.

Job description

Service Customer:

· Interact with customers in a professional and courteous manner to understand their requirements.

· Address customer inquiries and concerns promptly and effectively.

· Ensure customer satisfaction by providing high-quality service and support.

Analyze Customer Profile:

· Conduct thorough analysis of customer profiles, including their needs, objectives, and challenges.

· Utilize various tools and methodologies to gather relevant data and insights.

· Identify key areas for improvement or opportunities for optimization.

Provide Solutions and Advice:

· Develop customized solutions and recommendations based on the analysis of customer profiles.

· Communicate findings and proposed strategies clearly and persuasively to customers.

· Collaborate with internal teams to implement solutions and support customers throughout the process.

Maintain Documentation:

· Document all interactions, analysis, and recommendations accurately and comprehensively.

· Keep records of customer profiles, preferences, and historical data for future reference.

· Ensure confidentiality and security of customer information at all times.

Perks & Benefits

• Health insurance
• Opportunities for promotion
• Professional development
• Work from home

Supplemental pay types:

• Commission pay
• Performance bonus
• Retention bonus
• Signing bonus

職位描述

服務客戶：

· 以專業和禮貌的方式與客戶互動，並了解他們的需求。

· 及時有效解決客戶的詢問和疑慮。

· 透過提供高品質的服務和支援來確保客戶滿意度。

分析客戶檔案：

· 對客戶概況進行徹底分析，包括他們的需求、目標和挑戰。

· 利用各種工具和方法來收集相關數據和見解。

· 確定需要改進的關鍵領域或最佳化的機會。

提供解決方案和建議：

· 根據客戶資料分析制定客製化解決方案和建議。

· 向客戶清晰且有說服力地傳達調查結果和提議的策略。

· 與內部團隊合作實施解決方案並在整個過程中為客戶提供支援。

維護文件：

· 準確、全面地記錄所有互動、分析和建議。

· 保留客戶資料、偏好和歷史資料的記錄以供日後參考。

· 始終確保客戶資訊的機密性和安全性。

津貼和福利

• 健康保險
• 晉升機會
• 專業發展
• 在家工作

補充工資類型：

• 佣金支付
• 績效獎金
• 保留獎金
• 簽約獎金

• 服務現有客戶群並積極尋找新客戶
• 重新激活不活躍/休眠客戶以擴大客戶群
• 推動銷售並確保客戶了解最新產品
• 為指定區域內的客戶準備報價、跟進銷售並提供售後服務
• 與SRI的生產和物流團隊密切合作，確保訂單順利進行
• 確保客戶及時付款
• 向銷售管理層提供定期狀態報告，其中包括預測、管道和活動摘要信息，以確保滿足部門 KPI
• 與銷售管理人員一起制定可行的銷售策略，以實現和/或超越團隊銷售目標

工作要求：

• 具1-2年相關領域工作經驗者優先
• 擅長英語和馬來語口頭和書面交流，普通話是額外優勢
• 能夠獨立工作，有高度的積極性和目標驅動
  熟練使用 Microsoft Excel
• 有使用 Oracle Netsuite 經驗者優先

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險

應用顧問
負責管理分配的所有軟體實施和專業服務交付。該職位所需的要求和關鍵屬性是職責：

專業的服務：

• 提供應用和業務分析師諮詢服務。
• 透過了解客戶需求並研究我們軟體產品中可用的選項來確定解決方案。
• 為客戶制定功能規格。
• 進行軟體實施，包括對客戶的教育和培訓。
• 開發和更新專案管理文件。
• 準時、專業地與客戶溝通。
• 專案管理。
• 客戶支援服務。
• 協助客戶解決軟體錯誤/故障和查詢。
• 軟體支援服務的幫助台服務。

技能與屬性：

• 在執行分配的任務時有責任心和強烈的主人翁精神。
• 了解客戶服務理念
• 了解公司軟體產品的業務實務、標準政策和程序。了解經銷商管理系統 (DMS) 和汽車行業的知識將是一個額外的優勢。
• 精通個人電腦工具，最好是 Microsoft Windows、Word、Excel、PowerPoint 和 Project。

展望與態度：

• 有動力在最少的監督下工作。
• 渴望實現既定目標。
• 能夠與各個層級的客戶打交道。
• 對工作、同事和客戶保持積極的態度。
• 尊重顧客的要求，並始終保持禮貌的態度。

資質：

• 電腦科學、資訊系統、工商管理、會計或馬來西亞認可大學的同等學歷。
• 實施 HRMS、ERP、會計和製造應用軟體等業務應用程式的工作經驗是額外的經驗。
• 歡迎實習生申請。

津貼和福利

• 牙科津貼。
• 醫療津貼。
• 旅行津貼。
• 每週工作 5 天
• 在家工作的彈性。
• 僱員公積金 (EPF)、社會保障組織 (SOCSO) 保險和年假。

Job Description & RESPONSIBILITIES

• Follow team to delivery, installation works at customer sites such as install power track, connectors, switches & etc.
• Assist on loading/unloading, booth setup, packing for exhibition activities etc.
• Work closely with internal department such as sales support, warehouse etc.
• Provide support, maintain good job performance and provide good service quality to customers.
• Ad-hoc technical and operations support task as require.
   
  REQUIREMENTS
• Candidate must possess at least a SPM, Professional Certificate, Diploma etc.
• At least 3-5 years of working experience in wiring or electric technical/operations background. Junior without experience will be provided training.
• Mature, self-initiative, multi-tasking and team player.
• Able to communicate with all levels of people.
• Able to converse and understand Bahasa Malaysia, English, Chinese is preferrable.
• Alternate Saturday(s) and able to work when necessary.
• Work location at Sunway Damansara Technology Park, Petaling Jaya.

Perks & Benefits

• Medical insurance
• Open culture
• Personal development opportunities

職位說明和職責

• 跟隨團隊到客戶現場進行交付、安裝工作，例如安裝電源軌道、連接器、開關等。
• 協助裝卸、攤位搭建、展覽活動包裝等。
• 與銷售支援、倉庫等內部部門密切合作。
• 為客戶提供支援、維持良好的工作績效並提供良好的服務品質。
• 根據需要臨時技術和營運支援任務。
  
  要求
• 候選人必須至少擁有SPM、專業證照、文憑等。
• 至少 3-5 年接線或電氣技術/操作背景工作經驗。沒有經驗的初級人員將接受訓練。
• 成熟、主動、多任務、具備團隊合作精神。
• 能夠與各個層級的人進行溝通。
• 能夠溝通和理解馬來語、英語、華語者優先。
• 每隔一個星期六，必要時能夠工作。
• 工作地點位於八打靈再也雙威白沙羅科技園。

津貼和福利

• 醫療保險
• 開放文化
• 個人發展機會