Total 29 Technical Analyst job vacancies in F&B / Tourism / Hospitality category in The United States of America

Major duties:

• Provides assistance on requirements in the section maintaining logs of administrative tasks of the other administrative positions.
• Gathers and organizes narrative and statistical information using established methods, techniques, and precedents such as review of databases, and comparisons of past, present, and related programs.
• Maintains electronic and paper records of applicable correspondence.
• Analyzes data collected to create improvement processes and maintain documentation.
• Trends and analyzes data to assist senior management in decision making.
• Reviews and studies administrative processes to identify such procedural problems such as the duplication/overlapping of clerical functions, or the need for revision of program procedures.
• Completes a comprehensive review of all incoming requests on Congressional offices and other federal agencies.
• Tracks corrective action plans to completion, proofreads and edits all correspondence in accordance with VA policies.
• Ensures overall accuracy and clarity of their content; ensures correspondents are in compliance with required specification and brings to the attention of the submitting Directorates discrepancies requiring corrections or clarification.

Work Schedule: Full time, Monday - Friday, 8:00am - 4:30pm
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Management & Program Analyst/PD221340
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Starting at $57,118 Per Year (GS 9)

Duties include, but may not be limited to:

• Serves as a liaison between Workforce Management (WMC) and IVC actively execute IVC's recruitment and placement activities support the mission and operations of the entirety of IVC.
• Supports the internal HR activities of the organization; Carry out the work of the organization, using considerable judgement in the application of appropriate guidelines, HR consultation, and policies to achieve organizational goals.
• Provides management officials with complete and accurate information that provides technical and administrative guidance, in accomplishing internal HR and AUSH management goals.
• Reviews administrative and technical procedures to attain maximum efficiency, economy, and effectiveness of operations; maintains high levels of work production and sustains a high degree of database accuracy on all types of personnel actions.
• Manages the daily operations of IVC recruitment with the responsibility for integrating and coordinating all areas of the IVC program office; oversees advisory services based on the IVC priorities and takes proactive measures to anticipate future needs by proactively working with WMC and IVC leaders on work products (vacancy announcements, job descriptions, skills assessments, etc.) in anticipation of new projects and programs.

Work Schedule: 7:30 am to 4:00 pm
Compressed/Flexible Schedule: Flexible
Position Description Title/PD#: Management & Program Analyst/PD70669A
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $98,496 Per Year (GS 13)

Major Duties:

• Provides support to Nursing Service Staff by monitoring projects and program information, utilizing statistical data to formulate reports including charts, reports, and graphs.
• Identify and recommend ways of eliminating, combining, simplifying or improving operations for STVHCS Nursing Programs.
• The incumbent performs management and program analysis with objective information for making decisions for productivity and efficiency of Nursing Services and its programs.
• Generate and manage data reports of all nurse driven clinics, outpatient/inpatient services, and other clinics to assess turnovers, appointments, and effectiveness of outcomes.
• Perform complex assignments within designated suspense periods, various quantitative and qualitative reports, budget reports, labor reports and communicate results.
• Monitors statuses of service projects utilizing software and recommends reallocation of resources as needed.
• Responsible for the coordination, development and submission of all required reports and memos and tracking responses.
• Utilizes software to provide general administrative functions when creating memos, reviewing calendars, compiling data, and reporting analyzed results.
• Serves as a primary point of contact for non-clinical discrepancies to ensure minimal interruptions to patient care.
• Develops requests for new equipment, equipment turn-ins, replacements, reports of surveys, loans, trials, and testing.
• Maintains a record filing system to ensure that all Nursing Service files and records are kept up-to-date and maintained in accordance with records control scheduled. Incumbent will possess the knowledge of record tracking procedures to request, recharge, and retrieve medical records.

Work Schedule: Monday - Friday; 7:30 AM - 4:00 PM
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Management & Program Analyst/PD00331A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $57,853 Per Year (GS 9)

Management and Analysis
Acts as a knowledge resource within the HCS to collect data through the VISN Data Warehouse, the Austin Automation Center (AAC), VSSC, Allocation Resource Center (ARC).
Serves as a technical advisor to facility management providing guidance, recommendations and monitoring in the implementation, management and evaluation of VERA oversight programs, and ensures that the programs meet required standards and/or criteria. Conducts special studies and analysis, including feasibility studies cost/benefit analysis, etc. and submits findings, results, and recommendations in a timely, concise, an accurate manner.
Proactively works with various Councils, Sub councils and management staff coordinating cross-organizational activities and information. While maintaining an effective working relationship and promoting an effective and productive relationship with medical center staff to assure facility activities are accomplished in a timely and accurate manner without major disruption to the medical center.
Develops databases that support benchmarking of data, including financial data, patient populations and workload data. Responsible for the design and development of reports and databases, translating data into meaningful management information that is made available to a wide variety of constituents, including oversight bodies and stakeholders. The databases and special studies produce information that help evaluate/analyze, on a quantitative or qualitative basis, the effectiveness of programs in meeting and establishing goals and objectives for the VERA program. Ensures the accuracy of information delivered. Reports are tested, critiqued and updated according to established updated frequency.
Coordinates and disseminates data, special projects, and other information pertaining to relevant program responsibilities with medical center staff for review and/or action. Works closely with the Health Information Management Section (HIMS) to correct discrepancies and work through the identified areas of risk.
Conduct surveys or reviews of Departments/Service lines, as requested by the Director or staff, or identified as an area of risk, to evaluate resource utilization, workload/cost reporting, data validation activities, etc. and provides written reports on findings along with recommendations for improving program activities.

Clinical and Administrative Education
Ensure timely, appropriate, adequate data is utilized, assessed, and evaluated based on thorough understanding of objectives and functions of clinical and administrative applications and their relationship to medical center operations.
Performs clinical or administrative training on areas of improvement based on the analysis performed within VERA. Training is to be provided as needed in a group or one-on-one setting and will address specific areas of concern.
Responds to information requests from facility staff, in a timely matter, with respect to confidentiality.
Communicate factual and procedural information, orally, and in writing, to the appropriate senior manager, Board, committee, or service by preparing briefing materials, graphs, reports, cost analysis, and correspondence.

Management of VERA Program
Is a member of the VISN VERA Resource Allocation Committee, providing monthly updates on all prorated persons (PRP) and price group allocations.
Completes daily, weekly, and monthly reports utilizing the VERA Analyzer, VIP, CCM, ACM, and other specified Nuance and Clintegrity programs. Reports are to be completed on Inpatient and Outpatient workload.
Counsels and advises program managers on the methods and procedures for collecting and analyzing data from management reports using the appropriate data source and information management tools. Acts as an internal consultant to provide information support to program managers with accurate and detailed information regarding the data definitions.

Technology and Data Management
Identifies and implements best practices in information management.
Demonstrates personal initiative to maintain and expand technical knowledge.
Displays customer relations skills through effective communication (written and verbal) with internal and external customers

Work Schedule: Monday-Friday, 8am-4:30pm (compressed schedules available)
Remote: This is a remote position.
Position Description/PD#: Management & Program Analyst/PD084210
Relocation/Recruitment Incentives: Not Authorized.
Financial Disclosure Report: Not required

Starting at $69,107 Per Year (GS 11-12)

Major Duties and Responsibilities to include but not be limited to:

• Serves as supervisor of multiple Management and Program Analyst. The Supervisory Management and Program Analyst possesses expert knowledge of various architecture platforms (e.g., Oracle, SQL server, VISTA), relational and hierarchical database structures, (e.g. ER diagram, primary key, secondary key, data files, subfiles, pointer relations, etc.), using various database languages (e.g. SQL, XML, etc.), and Electronic Health Record systems.
• The Supervisory Management and Program Analyst demonstrates mastery in the utilization of Microsoft SQL server and its components and is technically competent in the totality of the f unction and uses.
• Serves as a Management Analyst performing a wide range of analyses, reporting, project management, and training activities.
• The Management Analyst is responsible for providing critical data mining and report development to VISN 6's Network Data Group and in turn, the VISN 6 Senior Executive Leadership Team.
• This position utilizes analytical techniques to describe a collection of data, recognize patterns, and draw inferences about the population being studied.
• The Management Analyst participates in the planning and execution of the goals established by the Clinical Informatics team and the Chief Health Informatics Officer.
• Provide technical and management guidance and advice on the most appropriate method or procedures of analysis and evaluation to accomplish the mission and ensure optimum management strategy.
• Analyzes and provides data solutions to assess business impacts such as: process flow, revenue operations capture, business practice outcomes and utility estimates; estimated usage; characteristics of less-than-optimal business processes, evaluating patterns of substitution against other products such as resource impact assessments.

Work Schedule: Monday-Friday 0800-1630
Compressed/Flexible: May be Authorized to highly Qualified Candidates
Location: This is a remote Position: Location decided upon hire.
Position Description/PD#: Supervisory Management & Program Analyst/PD901080
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $116,393 Per Year (GS 14)

Major Duties and Responsibilities to include but not be limited to:

• Serves as a Management Analyst performing a wide range of analyses, reporting, project management, and training activities.
• The Management Analyst is responsible for providing critical data mining and report development to VISN 6's Network Data Group and in turn, the VISN 6 Senior Executive Leadership Team.
• This position utilizes analytical techniques to describe a collection of data, recognize patterns, and draw inferences about the population being studied.
• This position extracts information from disparate internal and external data sources as a result, extracted data is organized in database management systems such as Microsoft Access, Microsoft SQL Server, or Oracle
• The Management Analyst participates in the planning and execution of the goals established by the Clinical Informatics team and Chief Health Informatics Officer
• Provide technical and management guidance and advice on the most appropriate method or procedures of analysis and evaluation to accomplish the mission and ensure optimum management strategy.
• Analyzes and provides data solutions to assess business impacts such as: process flow, revenue operations capture, business practice outcomes and utility estimates; estimated usage; characteristics of less-than-optimal business processes, evaluating patterns of substitution against other products such as resource impact assessments

Starting at $98,496 Per Year (GS 13)

Major Duties and Responsibilities to include but not be limited to:

• Serves as a Management Analyst performing a wide range of analyses, reporting, project management, and training activities.
• The Management Analyst is responsible for providing critical data mining and report development to VISN 6's Network Data Group and in turn, the VISN 6 Senior Executive Leadership Team.
• This position utilizes analytical techniques to describe a collection of data, recognize patterns, and draw inferences about the population being studied.
• This position extracts information from disparate internal and external data sources as a result, extracted data is organized in database management systems such as Microsoft Access, Microsoft SQL Server, or Oracle
• The Management Analyst participates in the planning and execution of the goals established by the Clinical Informatics team.
• Provide technical and management guidance and advice on the most appropriate method or procedures of analysis and evaluation to accomplish the mission and ensure optimum management strategy.
• Analyzes and provides data solutions to assess business impacts such as: process flow, revenue operations capture, business practice outcomes and utility estimates; estimated usage; characteristics of less-than-optimal business processes, evaluating patterns of substitution against other products such as resource impact assessments

Work Schedule: Monday-Friday 0800-1630
Compressed/Flexible: May be Authorized to highly Qualified Candidates
Location: This is a remote Position: Location decided upon hire
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $98,496 Per Year (GS 13)

• Responsible for providing evaluation of documentation of the scheduling medical services provided by Southeast Louisiana VAMC physicians, nurse practitioners, physician assistants, social workers, and other health care professionals
• Provide audits and analyses of data using the GPM/SAT Tool. During analysis and auditing process.
• Determines the accuracy and timeless of the scheduling system.
• Provides assistance in developing educational programs for Medical Center Staff under the direction of the facility CBI Officer.
• Assists in determining educational requirements of health care providers and other employees.
• Provides assistance to the facility CBI Officer in presentations, workshops, and conference calls for education and other purposes. -
• Recommends actions to improve the quality of the data processes related to business integrity.
• Compiles and maintains appropriate management reports and presents findings and results to the Scheduling and Consult Management Steering Committee, reporting up through the compliance committee.
• Assists in maintaining good communication between the facility CBI Office and other business owners.

VA offers a comprehensive total rewards package: HR Specialist Total Rewards
Work Schedule: Monday-Friday 7:30-4:00pm, subject to change based on the needs of the facility.
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Position Description/PD#: Management & Program Analyst/PD07350O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $57,118 Per Year (GS 9)

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

NOTE: This is a TERM appointment (not-to-exceed 1 year). Term appointments are non-status, nonpermanent appointments of limited duration (more than 1 year but not more than 4). Term employees are eligible to earn leave and generally have the same benefits as permanent employees including health and life insurance, within-grade increases and Federal Employees Retirement System and Thrift Savings Plan coverage. Term appointments may be extended without further competition (up to the 4-year maximum). The appointment to a Term position does not confer eligibility for promotion or reassignment to other positions or the ability to be non-competitively converted to permanent employment.


The incumbent assists in the development and implementation of strategic programs to support research that will lead to better utilization of VA healthcare and to improve the care of veterans including improved clinical outcomes specifically in telehealth and rural veteran outreach. The techniques of analysis are complex, and the incumbent may be called to combine techniques from multiple statistical and other data management programs.

This person monitors and reviews data from multi-site studies and projects, problem solve difficulties with subject recruitment, data collection, or entry issues and general project procedures. Responsible for obtaining or preparing outcome reports for outreach site on a regularly scheduled basis. Will interact with local VA's and VA hospitals nationally within the larger health care services research network. This individual participates in formulating and administering plans and policies designed to meet research/development program objectives.

Provides information and makes recommendations on technical issues and research directions where quantitative background information may be lacking. Provides technical expertise to program managers or program coordinators for a specific scientific program.

Responds to requests for information or assistance. Plans, develops, reviews, evaluates, and directly participates in the establishment and implementation of specific projects and objectives. Reviews information and Gantt charts; applies standard analytical techniques, evaluates workflow to determine potential problem areas. Develops recommendations and proposals to implement corrective actions in areas to improve coordination between multi site teams, hospital departments.

The incumbent providers technical expertise and consultation in the application of statistical therapy and technique in the collection, compilation, analysis and interpretation of quantitative information on the variety of the medical-related subjects. This individual also will also provide guidance on the planning, development, organization, and operation of statistical software for collecting, vetting, adjusting, processing, summarizing, and presenting information expressed numerically.

The integrity of the data obtained from the study is dependent and subsequent data analyses programs. This person will develop a data-based system tailored to the unique and varied requirements of a given study. This includes the development of an original and unique data editing system that assures the accuracy and consistency of all study data prior to analysis.

Work Schedule: Monday - Friday (8:00 AM - 4:30 PM)
Recruitment & Relocation Incentives: Not authorized
Financial Disclosure Report: Not Required

Starting at $69,107 Per Year (GS 11)

Major duties include but are not limited to:

• Conducting critical studies that provide senior executive leadership with in-depth analyses of specific clinical and operational issues as they relate to best practices and operations within healthcare, patient safety, and quality improvements.
• Designing metrics and criteria for evaluation utilizing appropriate testing methodology for valid interpretation of findings for operational outcomes, programmatic efficacy, financials, and operational effects.
• Using data mining technology to search large volumes of data using SQL (Structured Query Language).
• Organizes extracted data in database management systems such as Microsoft Access, Microsoft SQL Server, or Share Point. Incumbent conducts an analysis on extracted data to generate findings.
• Employs Report Builder, or similar software to create a GUI or "client facing" structure for dashboards and reports for the CPRS users.
• Describes a collection of data, recognize patterns, and draw inferences about the population being studied. The incumbent relies upon experience in SQL and knowledge of VA database systems.
• Utilizes expertise in information processing to extract and organize data for the Chief of Strategic Master Planning.
• Identify user specifications, conduct data validation, and source mapping, lead in software design, development, and testing to produce novel applications.
• Collaborates with stakeholders to understand user needs, preferences, identification of priority data elements, and necessary functions for optimal workflow.
• Apply information and expertise in informatics techniques and best practice standards to design, develop, and test software, improving operations based on stakeholder identified needs and preferences.
• Performs other duties as assigned.

Work Schedule: Monday through Friday 8:00am to 4:30pm
Virtual: This is a virtual position.
Position Description/PD#: Management & Program Analyst/PD144200
Financial Disclosure Report: Not required

Starting at $86,343 Per Year (GS 12)

If selected at the GS-09 level, the work will be performed with more supervision and guidance. Appropriate on-the-job training will be provided as required and the incumbent must meet the entire requisite job training in order to be promoted to the next higher level.

Major Duties include, but are not limited to:

• Works independently and responds to requests for information and support from all levels of the organization.
• Collaborates with senior level managers and program managers to design, develop and provide information, analytic studies, dashboards, database repositories and scorecards.
• Develops projects and provides direction for the design and implementation of systems to assist DVAHCS programs.
• Designs and implements data reporting systems for retrieving and displaying data from numerous VA databases (MSSQL Server Reporting Services, Access, VB-Net, Dashboard, Access data base interfaces, Intranet webs and custom code w/Vista Broker, Managerial Cost Accounting, Allocation Resource Center, Bed Management System, etc.) that encompass, but are not limited to, provider
  productivity, clinic utilization, staffing, finances, care coordination and safety.
• Serve as the facility resource for providing data, reports and analysis to service line and facility leadership to facilitate the development of specific strategies, performance indicators and improvement.
• Independently determines the most effective strategy, timeline, and checkpoints for obtaining facts and figures to assist with comprehensive studies and application of tools to gauge and improve the effectiveness and efficiency of major administrative and clinical management operations.
• Helps evaluate/analyze, on a quantitative or qualitative basis, the effectiveness of projects, programs or operations in meeting established goals and objectives.
• Helps develop training materials or other tools to assist clinical and administrative managers in utilizing data and reports that are populated.
• Performs other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday, 8 a.m. to 4:30 p.m.
Compressed/Flexible: Not Available
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Management & Program Analyst/PD069690, 069700
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $59,505 Per Year (GS 9-11)

The major duties of this position include, but are not limited to:

Procurement 30%

• Enters supply requests under the micro-purchasing limit in support of the Operating Room.
• Assembles and compiles budget information and maintains running account of funds allocated.
• Reviews orders to verify their need and ensures that each section receives the appropriate justification for higher level review.
• Reviews all supply and equipment requests and ensures the requests are submitted with the appropriate justification for higher level review.
• Discusses necessary purchase request with the appropriate Section Chief, obtaining information on supplies/equipment presently used to determine patient care benefits or cost savings anticipated from the new equipment and the ramifications of not purchasing the equipment.
• Ensures all purchases arrive at appropriate time frame and to ensure delivery to correct location.
• Coordinates with other services such as (SPS, SPD, Nursing, EMS, etc) on new equipment or purchases.
• Access to Fund Control Point for request of supplies, disposables, etc.
• Providing appropriate documentation and justification for equipment and supply trial as well as providing guidance on requirements to requestor.

Analytics 30%

• Subject matter expert for data analysis and application of Operating Room, Surgical Intensive Care Unit, and Ambulatory Surgical Center specific data, resources, and analytics.
• Develops data gathering templates, methodology and reports to assess current performance of the department, measure change over time, develop evidence-based action plans and coordinate and implement change across all impacted service lines supporting these areas.
• Ability to extract appropriate data sets, analyze, format, interpret, determine action plans based on analysis results and produce reports from this data.
• Subject matter expert for department specific data bases and warehouses including location, VISN, and National data sources.

Administrative Management 15%

• Identifies problems, inefficiencies, and potential problems, and develops recommendations for the solution of complex administrative problems intrinsic to a multiservice/ multidiscipline clinical venue.
• Prepares comprehensive reports with findings and recommendations based on varied management and administrative considerations and data analysis.
• Develops recommendations and implements new or modified guidelines, work processes and operations to improve the effectiveness, efficiency, or timeliness of work processes and information dissemination.
• Ensures that the organization's goals are communicated to the team and integrated into the team's work plans, products and services.
• Directs administrative support services to ensure that inquiries, correspondence, and actions for the department are addressed appropriately. If needed, develops information papers and correspondence on wide variety of subjects.
• Assists in the development, initiation, and implementation of administrative policies and procedures for the Operating Room, Surgical Intensive Care Unit, and Ambulatory Surgical Center.
• Creates and develops meeting agendas, schedules, and minutes for applicable, nationally mandated department meetings.

Facilities and Resource Management 25%

• Ensures that the Operating Rooms (OR) and Outpatient Surgery Center (OSC) reaches and sustains a level of success in the performance improvement initiatives pertaining to the OR utilization, cancellations of cases, first case delays and room turnover times.
• Enters request such as YourIT and Maximo and follow up for timely completion of tickets
• Collaborate with Nursing Manager and Assistant Nurse Manager on issues in the operating room

Performs all other duties as assigned

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday through Friday, 8:00am to 4:30pm, Variable Based on needs of the service
Virtual: This is not a virtual position.
Position Description/PD#: Management & Program Analyst (Operating Room)/PD92879A and PD92880-A
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized.
Financial Disclosure Report: Not required.

Starting at $48,776 Per Year (GS 7-9)

Major duties of the Management & Program Analyst include, but are not limited to:

• Assists with the development of data collection forms, including e-interfaces, to maximize efficiency and accuracy of data collection, and to collect, analyze, summarize, and evaluate data from various VHA, VISN, and facility clinical and administrative databases.
• Creates and maintains specialized data sets for individual QI or research projects.
• Troubleshoots problems, such as corrupted tables and consumption of table space by identifying the most likely problem sources and recommending solutions.
• Attend weekly conferences and coordinate the activities of the meeting.
• Develops guidance and provide technical advice on one or more of the following areas within Systems Redesign; utilization patterns, clinical outcomes, advance clinic access/wait times, performance measures/monitors, patient demographics, provider productivity workload capture, and costs of service.
• Works closely with the center director, co-director, and evaluation teams to allow the sharing of information and ideas.
• Coordinates meetings as necessary to exchange information, discuss policies and procedures, and assist/coordinate with problem solution.
• Performs other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday- Friday, 7:00a.m.-3:30p.m.; 7:30a.m.-4:00p.m.; or 8:00a.m-4:30p.m.
Compressed/Flexible: Not Available
Telework: Not Available
Position Description/PD#: Management & Program Analyst/PD244030 and PD24402-T
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $48,776 Per Year (GS 7-9)

Major duties include but not limited to:

• Reviews and makes recommendations for improvement related to quality metrics.
• Provides oversight, recommendations to leadership, and implements the distribution and maintenance of system design processes and techniques across outpatient clinical services.
• Reviews allocation of human and capital resources for effectiveness, conducts strategic planning utilizing applicable business software and principles, performs quantitative analysis, operational analysis, workload analysis and projection, business case analysis, VERA analysis, labor mapping, and performance improvement models.
• Serves as the Information Manager for multiple elements of operations to include but not limited to Access Coordination, Data Validation, and Accounts Management.
• Ensures data quality through workload validation. Verifies and maintains profiles for labor mapping and workload capture. Maintains profiles stop code accuracy and meets all VHA Scheduling directives for profile management.
• Develop, analyze, and manage the actual or potential effectiveness of the procedures, work methods, manpower, utilization, and distribution of work assignments within Jacksonville OPC.
• Develops and maintains quality management programs which provide the services and technical counsel necessary to meet procedural, legal, and accreditation requirements relating to the care and treatment of patients.
• Participates in business planning within Jacksonville OPC by preparing/participating in Management Briefings, sharing annual performance/activities of the clinic and issues/needs for upcoming year.
• Plans for equipment replacement and new equipment needs.
• When designated, incumbent investigates, develops facts, conclusions and recommendations in matters requiring investigation. Investigations may include focused reviews, Root Cause Analysis and Healthcare Failure Mode and Effect Analysis.
• Incumbent participates with the Primary Care Section Chief in the development of short and long-range plans for future growth and development of the service.

Work Schedule: Monday-Friday 7:00am-5:30pm (will be discussed with hiring manager during interview)
Telework: Ad-hoc only
Virtual: This is not a virtual position.
Position Description/PD#: Management & Program Analyst/PD060300
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $69,107 Per Year (GS 11)

Duties include, but are not limited to:
Data Analysis and Recommendation

• Incumbent is knowledgeable of mission, organization, programs, work processes, and goals of this VA Healthcare System as well as those of VISN 22 and the Department of Veterans
  Affairs.
• The incumbent independently conducts qualitative, and quantitative analysis. He/she
  provides data from a variety of tools and makes recommendations for facility metrics and
  performance improvement. The quality of the data and analysis affects decision-making at
  multiple levels of the organization, including Executive Leadership.
• The incumbent analyzes and evaluates the effectiveness of programs or operations in meeting established goals and objectives for performance improvement, patient care initiatives, and quality metrics utilizing a wide variety of local, VISN, and National databases, systems, and tools.
• Utilizes qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and clinical programs.
• Applies knowledge in conducting a wide variety of analytical studies and projects related to management improvement, productivity improvement, management controls, and long- range planning.
• Designs, modifies, manages, and utilizes computerized data management systems to collect, format, calculate and disseminate findings.
• Independently track measures generated by Executive Leadership. He/she will also create
  reports in VSSC and SQL based on requests from management.

Program and Systems Management

• Incumbent develops and manages systems, processes, and procedures to organize and track a variety of important functions integral to the functioning of the Primary Care Service.
  Examples include the facility Primary Care SharePoint, Coordinated Care Agreements, (CCA), and remote access to Vista/CPRS systems for Primary Care staff.
• Performs administrative or technical duties associated with developing, revising, maintaining,
  Primary Care initiatives and services. Identifies and recommends ways of eliminating,
  combining, simplifying or improving procedures and processes. Examples include the
  development of forms or databases to track new Primary Care service initiation at multiple
  sites and acting as a Primary Care subject matter expert to support local facility staffs in the
  utilization of Primary Care technologies.

A significant portion of the systems and records management duty will be focused on the following organizational tools: The Primary Care SharePoint site, the Primary Care orphan report, and PACT reports in VSSC. Primary point of contact for both the Primary Care SharePoint and will provide training, guidance, and support to system end-users across the facility and CBOCs Primary Care enterprise. Ensures facility compliance with end user data input and data maintenance including but not limited to Primary Care resources, sites, users, Primary Care service agreements, and technology management and the SharePoint System, including contacts, assets, documents, etc. Develops and maintains data processes to ensure it is current and accurate by checking if data cross-references to other databases and fits naming conventions and reports audit results to VISN and Facility leadership and to end users, to ensure compliance. Collaborates with end-users to ensure that data input errors or deficiencies are corrected. Provides support with the establishment and/or control of Primary Care service data and records. Adding and maintenance of access control for end users; development and maintenance of service sites and database tables within the software;

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Full-time, Monday - Friday, 8:00 a.m. - 4:30 p.m.
Telework: Authorized
Compressed/Flexible: Not Authorized
Virtual: This is not a virtual position.
Position Description/PD#: Management & Program Analyst/PD14398-0 and PD14426-0
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Financial Disclosure Report: Not Required

Starting at $52,912 Per Year (GS 7-9)