Total 25 Senior Executive Support Analyst job vacancies in Selangor

Requirement / Qualification

• At least a Bachelor's Degree, Professional Degree, Master's Degree, Computer 
  Science/Information Technology or equivalent 
• At least 5 year(s) of working experience in the related field is required for this 
  position 
• Required skill(s): Communication, presentation and negotiation skills 
• Advantage skill: Knowledge or at least 1 year experience in system development. 
• Knowledge and experience in software development life cycle, analysing and 
  system designing 
• Leadership skills, when it comes to assisting the team leader and in terms of 
  coordination and management of team members 
• Certification in CPRE – FL or other equivalent is an added advantage 

Job Description

• Participate during the initial Information Gathering, Analysis & Project Initiation. 
• Get business & function requirements from user/ stakeholders for product, new 
  systems and for enhancements to existing systems 
• Analyse and propose solution that meet requirements 
• Ensure solutions meet business needs and requirements 
• Prepare specification documents which includes requirements process/integration solution.
• Able to describe in language, diagram (UML) and 
  sample screen for better understanding. (ex: URS, SRS, SDS, API Guideline) 
• Assist the team leader/management effectively communicating your insights. 
  and plans to team members and management 
• Support the team leader/management in delivering the project plan on-time 
• Mentor junior business analyst 
• Work closely with clients, technicians, and managerial staff 
• Provide on-going knowledge support and be involved in various stages of the 
  Software Development Life Cycle (SDLC) and scrum 
• To be able to have excellent communication and interpersonal skills 
• Carry out any other duties or responsibilities that may be assigned to you by 
  Management as deem fit

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

要求/資格

• 至少學士學位、專業學位、碩士學位、計算機
  科學/資訊科技或同等學歷
• 為此，需要至少 5 年相關領域的工作經驗
  位置
• 所需技能：溝通、簡報和談判技巧
• 優勢技能： 知識或至少 1 年系統開發經驗。
• 軟體開發生命週期、分析和開發的知識和經驗
  系統設計
• 領導技能，在協助團隊領導者和方面
  團隊成員的協調與管理
• 獲得 CPRE – FL 或其他同等認證是額外優勢

職位描述

• 參與最初的資訊收集、分析和專案啟動。
• 從使用者/利害關係人獲取產品、新產品的業務和功能需求
  系統以及現有系統的增強
• 分析並提出滿足要求的解決方案
• 確保解決方案符合業務需求和要求
• 準備規格文件，其中包括需求流程/整合解決方案。
• 能夠用語言、圖表（UML）和
  範例螢幕以便更好地理解。 （例如：URS、SRS、SDS、API 指南）
• 協助團隊領導/管理階層有效傳達您的見解。
  以及團隊成員和管理層的計劃
• 支持團隊領導/管理層按時交付專案計劃
• 導師初級業務分析師
• 與客戶、技術人員和管理人員密切合作
• 提供持續的知識支持並參與專案的各個階段
  軟體開發生命週期 (SDLC) 和 scrum
• 能夠擁有出色的溝通和人際交往能力
• 履行可能分配給您的任何其他職責或責任
  認為適當的管理

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Position Purpose 

The Senior Business Support Executive plays a pivotal role in strengthening our support functions to better assist our Sales, Client Management, and Marketing teams. This position is responsible for providing strategic support, managing administrative tasks, and optimizing processes to enhance overall efficiency and effectiveness. By ensuring seamless coordination and communication, the Senior Business Support Executive enables our teams to focus on driving business growth and delivering exceptional service to our clients.

Major Tasks & Responsibilities : 

• Provide comprehensive administrative support to the Sales, Client Management, and Marketing teams, including A&P claims management, A&P recovery arrangements, and correspondence.
• Monitor accounts receivable (AR) collections and follow up with clients to ensure
  timely payment.
• Resolve customer payment issues and discrepancies in a prompt and professional manner.
• Coordinate and facilitate communication between internal departments and external stakeholders.
• Manage documentation, files, and records to ensure accessibility and organization.
• Support the development and implementation of strategic initiatives to improve
  business support processes.
• Assist in project management activities, including tracking progress, monitoring
  deadlines, and reporting.
• Collaborate with cross-functional teams to address support needs and optimize
  workflows.
• Stay updated on industry trends and best practices to continuously improve support services.
• Mentor and guide junior support staff to ensure a high level of performance and
  productivity.

Work Relations 

The Senior Business Support Executive will work closely with the following teams and individuals :

• Sales, Client Management, and Marketing teams to understand support needs and provide assistance.
• The Management to align support initiatives with overall organizational goals.
• Cross-functional teams to collaborate on projects and initiatives.
• External stakeholders, including clients, vendors, and partners, to facilitate
  communication and coordination.

Qualifications : 

• Bachelor & degree in Business Administration, Management, or related field, or
  equivalent work experience.
• Proven experience in a similar role, preferably in the FMCG industry.
• Strong organizational and multitasking skills with keen attention to detail.
• Excellent communication and interpersonal abilities, with the capacity to build
  relationships at all levels.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Ability to work independently, prioritize tasks, and meet deadlines effectively.
• Experience in project management and process optimization is desirable.
• A proactive and adaptable mindset with a commitment to continuous improvement.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Job Description;- 

• Analyze PSI data to identify trends, forecast demand, and optimize inventory levels.
  Develop and maintain regular reports and dashboards for management review.
  Collaboration and Communication:
• Work closely with production, sales, and distribution teams to align data analysis with business goals.
• Identify opportunities for supply chain process improvements and cost reductions.
  Support the implementation of data-driven strategies to enhance efficiency.
• Utilize advanced data analysis tools and software to manage large datasets.
  Stay abreast of new technologies and methodologies in data analytics and supply chain management.
• Monitor inventory levels at the manufacturing plant and distributor locations.
  Provide insights for effective inventory control and distribution planning.
• Adjust PSI strategies based on market changes and company objectives.

Qualifications:

• Bachelor's degree in Data Analytics, Supply Chain Management, Business, or a related field.
• Strong analytical skills with experience in statistical analysis and forecasting.
• Proficiency in data analysis tools (e.g., SQL, Excel, Power BI, Tableau).
• Ability to manage multiple projects and work under tight deadlines.
• Knowledge of supply chain processes in a manufacturing and distribution environment.

Perks & Benefits

• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Fitness membership

職責

• 定義和設定模組的願景，確保與整體產品願景以及內部利害關係人（業務開發、行銷、客戶支援）和外部利害關係人（客戶、供應商、解決方案提供者）與整體解決方案和組織目標保持一致。
• 準備優化營運、提高效率並確保部門/部門內協調一致所需的相關文件、流程和程序。
• 與來自工程、設計、品質保證、支援、業務開發和財務的跨職能團隊聯絡，了解他們的觀點並確保模組成功。
• 與最終用戶、內部利害關係人、外部利害關係人和市場合作（深入了解市場趨勢、競爭對手產品和新興技術），以了解需求和痛點（如果有）。
• 將需求、已識別的缺陷和技術債務轉化為高級產品需求和/或使用者故事，並根據使用者價值、業務影響、可行性和與整體產品願景的一致性等因素確定優先順序。
• 透過與工程和 QA 團隊協調來確定發佈內容以及發佈時間。
• 與利害關係人合作執行 UAT，以符合最初的願景並滿足用戶需求。
• 與團隊合作，確保準備好適當的文檔，例如使用者手冊、幫助文章（常見問題）或內部培訓資源。
• 追蹤關鍵績效指標 (KPI) 並使用此指標從業務和用戶角度衡量 POS 系統上的功能在實現其目標方面是否成功。這可以採用參與度、業務成果和使用者滿意度指標的形式。
• 準備本部門內優化營運、提高效率並確保符合組織目標和標準所需的任何流程和程序。

要求和資格

• 計算機科學或任何相關領域的學士學位。
• 該職位需要至少 5 年類似職位的工作經驗。
• 優秀的分析和概念思考能力。
• 先進的技術技能。
• 出色的文檔編寫能力。
• 擁有建立詳細報告和進行簡報的經驗。
• 兌現承諾的成就記錄。
• 優秀的計劃、組織和時間管理能力。
• 熟悉並熟練使用JIRA、Trello、ClickUp等敏捷管理工具。
• 來自 Scrum 研究等機構的認證 Scrum Master。
• 具備技術敏銳度，對軟體開發流程、技術架構和系統整合有深入的了解。
• 能夠在設定產品方向和長期路線圖時可視化更大的圖景。
• 在優先事項不斷變化的動態環境中感到舒適。
• 能夠識別挑戰並制定有效的解決方案。
• 能夠透過談判平衡客戶的需求、工程團隊的能力和組織的目標。
• 擅長使用設計工具，尤其是 Figma 和 Adobe XD（可用性和客戶體驗）。
• 制定產品策略並協助產品負責人定義“客戶體驗”>“使用者體驗”>“使用者介面”，以滿足將使用該產品的廣大使用者（可用性和客戶體驗）。

• 附近的公共交通
• 休閒著裝要求
• 自由流通的食品儲藏室
• 定期體育和團隊活動
• 醫療保險
• 職涯發展機會
• 平衡工作與生活的彈性福利

職位描述;-

• 分析 PSI 數據以識別趨勢、預測需求並優化庫存水準。
  開發和維護定期報告和儀表板以進行管理審查。
  協作與溝通：
• 與生產、銷售和分銷團隊密切合作，使數據分析與業務目標保持一致。
• 確定供應鏈流程改善和成本降低的機會。
  支持實施數據驅動策略，提升效率。
• 利用先進的數據分析工具和軟體來管理大型數據集。
  隨時了解資料分析和供應鏈管理的新技術和方法。
• 監控製造工廠和經銷商地點的庫存水準。
  為有效的庫存控制和分銷規劃提供見解。
• 根據市場變化和公司目標調整PSI策略。

資格：

• 數據分析、供應鏈管理、商業或相關領域的學士學位。
• 較強的分析能力，具有統計分析與預測經驗。
• 熟練資料分析工具（例如SQL、Excel、Power BI、Tableau）。
• 能夠管理多個專案並在緊迫的期限內工作。
• 了解製造和分銷環境中的供應鏈流程。

津貼和福利

• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 健身會員資格

職位目的

高階業務支援主管在加強我們的支援職能以更好地協助我們的銷售、客戶管理和行銷團隊方面發揮關鍵作用。該職位負責提供策略支援、管理行政任務以及優化流程以提高整體效率和效力。透過確保無縫協調和溝通，高級業務支援主管使我們的團隊能夠專注於推動業務成長並為客戶提供卓越的服務。

主要任務和職責：

• 為銷售、客戶管理和行銷團隊提供全面的行政支持，包括 A&P 索賠管理、A&P 追償安排和信件。
• 監控應收帳款 (AR) 收款並跟進客戶以確保
  及時付款。
• 及時、專業地解決客戶付款問題和差異。
• 協調並促進內部部門和外部利害關係人之間的溝通。
• 管理文件、文件和記錄以確保可存取性和組織性。
• 支持制定和實施策略性舉措，以改善
  業務支援流程。
• 協助專案管理活動，包括追蹤進度、監控
  截止日期和報告。
• 與跨職能團隊合作，解決支援需求並優化
  工作流程。
• 隨時了解行業趨勢和最佳實踐，以不斷改進支援服務。
• 輔導和指導初級支援人員，以確保高水準的績效和
  生產率。

工作關係

高級業務支援主管將與以下團隊和個人密切合作：

• 銷售、客戶管理和行銷團隊了解支援需求並提供協助。
• 管理層使支持計劃與整體組織目標保持一致。
• 跨職能團隊就專案和計劃進行協作。
• 外部利害關係人，包括客戶、供應商和合作夥伴，以促進
  溝通與協調。

資質：

• 工商管理、管理或相關領域的學士及學位，或
  同等工作經驗。
• 擁有類似職位的豐富經驗，最好是在快速消費品行業。
• 強大的組織能力和多任務處理能力，並且對細節非常關注。
• 優秀的溝通與人際溝通能力，具備建構能力
  各個層面的關係。
• 熟練使用Microsoft Office套件和其他相關軟體應用程式。
• 能夠獨立工作、確定任務優先順序並有效地按時完成任務。
• 有專案管理和流程優化經驗者優先。
• 積極主動、適應力強的心態，致力於持續改善。

津貼和福利

• 員工股權
• 事假
• 個人發展機會

Responsibilities

• Define and set the vision for the module, ensuring alignment to the overall product vision and between internal stakeholders (Business Development, Marketing, Customer Support) and external stakeholders (Clients, Vendor, Solution provider) with the overall solution and organization objectives.
• Prepare related document, process and procedure that is required to optimize operations, enhance efficiency, and ensure alignment within the section /department.
• Liaise with cross-functional teams from Engineering, Design, QA, Support, Business Development, and Finance to understand their perspectives and ensure module success.
• Collaborate with end-users, internal stakeholders, external stakeholders, and markets (peeking into market trends, competitor product and emerging technologies) to understand the needs and pain points (if any).
• Transform needs, identified defects, and technical debts into high-level product requirements and/or user stories with prioritization based on factors such as user value, business impact, feasibility, and alignment to overall product vision.
• Determine what gets released and when it will be released by coordinating with Engineering and QA teams.
• Collaborate with stakeholders in performing UATs to align with initial vision and meet user needs.
• Work with teams to ensure appropriate documentation is ready such as User Manual, Help articles (FAQs) or internal training resources.
• Track key performance indicators (KPIs) and use this metric to measure success of a feature on the POS system in meeting its objectives from business and user perspectives. This can be in the form of Engagement, Business Outcome, and User satisfaction metrics.
• Prepare any process and procedure within the section that is required to optimize operations, enhance efficiency, and ensure alignment with organizational goals and standards.

Requirements & Qualification

• Bachelor’s degree in Computer Science or any related field.
• Minimum 5 years working experience in a similar role is required for this position.
• Exceptional analytical and conceptual thinking skills.
• Advanced technical skills.
• Excellent documentation skills.
• Experience creating detailed reports and giving presentations.
• A record of accomplishment following through on commitments.
• Excellent planning, organizational, and time management skills.
• Familiar and adept with agile management tools such as JIRA, Trello, and ClickUp.
• Certified Scrum Master from institutions such as Scrum study.
• Possess technical acumen with sound understanding of software development processes, technical architecture, and system integration.
• Ability to visualize the bigger picture in setting product directions and long-term roadmaps.
• Comfortable in dynamic environments with shifting priorities.
• Ability to identify challenges and devise effective solutions.
• Ability to negotiate in balancing the needs of customers, the capabilities of the engineering team and the goals of the organization.
• Adept in using design tools especially Figma and Adobe XD (Usability and Customer Experience).
• Devise product strategy and assist Product Lead in defining Customer Experience > User Experience > User Interface to cater broad user that will be using the product (Usability and Customer Experience).

• Nearby public transport
• Casual dress code
• Free-flow pantry
• Regular sports & team activities
• Medical insurance
• Career development opportunities
• Flexi benefit for work-life balance

• Sales order processing function from quotation, sales order, delivery order and invoicing.
• Liaise with customer / Financiers on Loan Approval and the completion of Loan Documents for speedy loan drawdown
• Follow Up with customer on oustanding payment and Financier on loan release payment and reminders.
• To Key in daily transaction on account receivable.
• Independent able to liaise with Banker.
• Perform general administrative such as filing, controlling, recording and maintaining of documents.
• Data entry into our internal control system.
• Able to work independently and sense of urgency with minimum supervision.
• Chinese speaking is mandatory due to nature of business.

Perks & Benefits

• Casual dress code
• Medical insurance
• Personal leave

• Position: Executive Assistant, Freight Administration Support.
  
• Salary: RM 3500-4500.
  
• Location: Kelana Jaya (5-day week),Petaling Jaya.

About the hiring company
This is a long established and leading well run logistics company in Malaysia, providing international freight forwarding and logistics services across a wide range of industries and sectors. They operate from network of international agents across Asia, Australia, Europe and America. Currently they are actively seeking a matured female candidate to assume the role of Executive Assistant with freight administration support role to their Director within the organization. The position is permanent and will be based at their corporate head office in Petaling Jaya. This is a rare and unique opportunity for a career driven Executive Assistant to join this successful organization.
About the role
This position will be reporting to Director of Operations.
The role and scope of works include:
*Your main responsibilities will be to assist and support in the coordination of multimodal cargo shipments-mainly export FCL/LCL and break bulk cargo seafreight.  
*Responsible for providing high level executive and administrative support on matters relating to freight services.
*Responsible for daily management,e-mails, preparation and formatting of reports.
*Respond and advise efficiently to electronic or verbal enquiries on all matters that concern the Director.
*Liaise and coordinate business decisions.
*Assist to manage a portfolio of accounts end to end.
*Provide front line support for the Director with new and potential business clients,including presenting quotation/freight rates based on sales proposals.
*Coordinate and provide administrative support sales process.

In this respect, you should possess a proven good command of English,both spoken and written; a good writing skills in English. Besides, a good business background at senior level is essential and necessary. You need to be flexible and willing to take on tasks in quite a different areas of work in support of the portfolio of Director.

Candidate Profile
This position will suit an individual with a minimum of three years of freight operational experience with sound knowledge of EDI Enterprise. 
This role has extensive clients liaison so the candidate's ability to network with ease are traits that are essential for this exciting role. In this respect, we are looking for some one who can fit into this critical role with the following traits:
*Malaysian female in age group 30-40;
*Matured, bright, lively and personable disposition.
*Possess minimum a Diploma or degree qualification in Business Administration or Logistics Management.
*At least 3-5 years of combined working experience as a Executive Assistant or Sales Administration Support role in previous capacity role.     
*Good command of English, both spoken and written plus conversant in BM and Chinese/Mandarin.
*Strong computer application skills in MS Word, Excel and Power Point and Outlook.

The reward
In return for your work, our client will be offering a competitive remuneration package for the job located in Kelana Jaya area. The package will commensurate with your qualification and experience.

Please only apply if you live/reside within a commutable distance or find it convenient to this job location.

APPLICATION
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively,candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my 

Perks & Benefits

• Casual dress code
• Personal leave

[5-working day week job in Petaling Jaya]

• Position: Customer Support Administration Officer.
• Salary: RM 3000-4000.
• Location: PJ Industrial Area, Section 51, Off Jalan Templer,Petaling Jaya.

Chrisjac is an established recruitment firm, servicing corporate business entities/clients in Malaysia for close to three decades in staffing industry. As part of providing value added recruitment services, we are now seeking suitable candidates to assume the role of Customer Support Administration Officer with our client who is a premier loyalty program management company in Petaling Jaya.  
The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm Monday to Friday
About the job
As the Customer Support Administration Officer, you will be managing customer care for their various loyalty programs within the banking and financial institutions. Your role will be attending to customers interactions on a timely basis by providing accurate information on loyalty programs.
This role is fast paced. As the Customer Support Administration Officer, you will be managing customers’ entitlements and rewards within their loyalty program.Your role will be attending to customer interactions on timely basis by providing accurate information on entitlements and rewards earned through the loyalty programs. Your role also include procurement and managing and making delivery of rewards earned to customers.
The Candidate
We are looking for female candidates only to assume this role. She must possess at least Diploma qualification in any field coupled with strong communication skills with ability to speak fluent English and BM. Those who are also able to speak Chinese/Mandarin will be advantageous. Good command of English is essential besides conversant in BM and advantageous if also Chinese/Mandarin.
To be considered for this role, candidates should have some working experience in jobs related to customer service, tele-marketing, call centre or similar role. She must be computer literate with ability to use MS Office and internet applications

To apply for the job
Interested candidates with the right experience and qualifications should read the relevent job/role descriptions outlined above. Having read this then you should forward your resume with your application for this job for our review.
Alternatively, candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

This role is immediately available and suitable candidate(s) will be invited for interview promptly by our client upon receiving the application. Chrisjac will be contacting candidates within one working week of application to arrange for the initial meeting with our client.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：行政助理，貨運管理支援。
  
• 薪資：RM 3500-4500。
  
• 地點：八打靈再也 Kelana Jaya（每週工作 5 天）。

關於招募公司
這是馬來西亞一家歷史悠久且運作良好的領先物流公司，為各個行業和領域提供國際貨運代理和物流服務。他們透過遍佈亞洲、澳洲、歐洲和美洲的國際代理商網路開展業務。目前，他們正在積極尋找一名成熟的女性候選人擔任行政助理，並為組織內的主管提供貨運管理支援。該職位是永久性的，將設在位於八打靈再也的公司總部。對於以職業為導向的行政助理加入這個成功的組織來說，這是一個難得且獨特的機會。
關於角色
該職位將向營運總監匯報。
工作的角色和範圍包括：
*您的主要職責是協助和支援多式聯運貨物運輸的協調—主要是出口整箱/拼箱和散雜貨海運。
*負責就貨運服務相關事宜提供高層執行和行政支援。
*負責日常管理、電子郵件、報告的準備和格式化。
*對與總監有關的所有事項的電子或口頭詢問做出有效回應並提供建議。
*聯絡和協調業務決策。
*協助端到端管理帳戶組合。
*為總監與新的和潛在的業務客戶提供一線支持，包括根據銷售建議提供報價/運費。
*協調並提供銷售流程的行政支援。

在這方面，您應該具備良好的英語口語和書面能力；良好的英語寫作能力。此外，良好的高層商業背景也是必不可少的。您需要靈活並願意承擔不同工作領域的任務，以支援總監的工作。

候選人簡介
該職位適合具有至少三年貨運營運經驗且對 EDI Enterprise 有深入了解的個人。
該職位需要與廣泛的客戶聯絡，因此候選人輕鬆建立人際網絡的能力是這一令人興奮的職位所必需的特質。在這方面，我們正在尋找具有以下特徵的能夠勝任這一關鍵角色的人：
*30-40歲的馬來西亞女性；
*個性成熟、開朗、活潑、風度翩翩。
*至少擁有工商管理或物流管理文憑或學位資格。
*在先前的職位中至少擁有 3-5 年擔任行政助理或銷售管理支援職位的綜合工作經驗。
*良好的英語口語和寫作能力，並精通國語和中文/普通話。
*較強的MS Word、Excel、Power Point 和 Outlook 電腦應用能力。

獎勵
作為對您工作的回報，我們的客戶將為位於格拉納再也地區的工作提供有競爭力的薪資待遇。該套餐將與您的資格和經驗相稱。

只有當您居住/居住在通勤距離內或覺得到此工作地點很方便時才可以申請。

應用
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

津貼和福利

• 休閒著裝要求
• 事假

[5-working day week job in Petaling Jaya]

• Position: Customer Support Administration Officer.
• Salary: RM 3000-4000.
• Location: PJ Industrial Area, Section 51, Off Jalan Templer,Petaling Jaya.

Chrisjac is an established recruitment firm, servicing corporate business entities/clients in Malaysia for close to three decades in staffing industry. As part of providing value added recruitment services, we are now seeking suitable candidates to assume the role of Customer Support Administration Officer with our client who is a premier loyalty program management company in Petaling Jaya.  
The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm Monday to Friday
About the job
As the Customer Support Administration Officer, you will be managing customer care for their various loyalty programs within the banking and financial institutions. Your role will be attending to customers interactions on a timely basis by providing accurate information on loyalty programs.
This role is fast paced. As the Customer Support Administration Officer, you will be managing customers’ entitlements and rewards within their loyalty program.Your role will be attending to customer interactions on timely basis by providing accurate information on entitlements and rewards earned through the loyalty programs. Your role also include procurement and managing and making delivery of rewards earned to customers.
The Candidate
We are looking for female candidates only to assume this role. She must possess at least Diploma qualification in any field coupled with strong communication skills with ability to speak fluent English and BM. Those who are also able to speak Chinese/Mandarin will be advantageous. Good command of English is essential besides conversant in BM and advantageous if also Chinese/Mandarin.
To be considered for this role, candidates should have some working experience in jobs related to customer service, tele-marketing, call centre or similar role. She must be computer literate with ability to use MS Office and internet applications

To apply for the job
Interested candidates with the right experience and qualifications should read the relevent job/role descriptions outlined above. Having read this then you should forward your resume with your application for this job for our review.
Alternatively, candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

This role is immediately available and suitable candidate(s) will be invited for interview promptly by our client upon receiving the application. Chrisjac will be contacting candidates within one working week of application to arrange for the initial meeting with our client.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

[八打靈再也每週工作 5 個工作天]

• 職位：客戶支援行政官。
• 薪資：RM3000-4000。
• 地點：PJ工業區，第51區，Jalan Templer，八打靈再也。

Chrisjac 是一家成熟的招聘公司，在人力資源行業為馬來西亞的企業實體/客戶提供近三十年的服務。作為提供增值招聘服務的一部分，我們現在正在尋找合適的候選人擔任客戶支援管理官的角色，我們的客戶是八打靈再也首屈一指的忠誠度計劃管理公司。
該職位是全職永久職位，位於八打靈再也工業區第 51 區的公司辦公室。工作時間為週一至週五上午 9 點至下午 6 點
關於工作
作為客戶支援管理官，您將管理銀行和金融機構內各種忠誠度計畫的客戶服務。您的角色將透過提供有關忠誠度計劃的準確資訊來及時參與客戶互動。
這個角色節奏很快。作為客戶支援管理官，您將管理客戶忠誠度計劃中的權利和獎勵。您的角色將透過提供有關透過忠誠度計劃獲得的權利和獎勵的準確信息，及時參與客戶互動。您的職責還包括採購、管理和向客戶提供獎勵。
候選人
我們正在尋找女性候選人來擔任這一角色。她必須至少擁有任何領域的文憑資格，並且具有強大的溝通能力，能夠說流利的英語和國語。會說中文/國語的人會比較有利。除了精通國語外，良好的英語能力也是必不可少的，如果會中文/普通話則更有利。
要考慮擔任此職位，候選人應具有與客戶服務、電話行銷、呼叫中心或類似職位相關的工作經驗。她必須具備電腦知識，能夠使用 MS Office 和互聯網應用程式

申請該職位
具有適當經驗和資格的有興趣的候選人應閱讀上述相關工作/角色描述。閱讀完本文後，您應該將您的履歷連同您的職位申請一起轉發給我們審核。
或者，候選人可以透過我們的電子郵件將您的履歷直接轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

該職位立即可用，我們的客戶將在收到申請後立即邀請合適的候選人參加面試。 Chrisjac 將在申請後的一個工作週內聯繫候選人，以安排與我們客戶的初次會面。

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

[5-working day week job in Petaling Jaya]

• Position: Customer Support Administration Officer.
• Salary: RM 3000-4000.
• Location: PJ Industrial Area, Section 51, Off Jalan Templer,Petaling Jaya.

Chrisjac is an established recruitment firm, servicing corporate business entities/clients in Malaysia for close to three decades in staffing industry. As part of providing value added recruitment services, we are now seeking suitable candidates to assume the role of Customer Support Administration Officer with our client who is a premier loyalty program management company in Petaling Jaya.  
The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm Monday to Friday
About the job
As the Customer Support Administration Officer, you will be managing customer care for their various loyalty programs within the banking and financial institutions. Your role will be attending to customers interactions on a timely basis by providing accurate information on loyalty programs.
This role is fast paced. As the Customer Support Administration Officer, you will be managing customers’ entitlements and rewards within their loyalty program.Your role will be attending to customer interactions on timely basis by providing accurate information on entitlements and rewards earned through the loyalty programs. Your role also include procurement and managing and making delivery of rewards earned to customers.
The Candidate
We are looking for female candidates only to assume this role. She must possess at least Diploma qualification in any field coupled with strong communication skills with ability to speak fluent English and BM. Those who are also able to speak Chinese/Mandarin will be advantageous. Good command of English is essential besides conversant in BM and advantageous if also Chinese/Mandarin.
To be considered for this role, candidates should have some working experience in jobs related to customer service, tele-marketing, call centre or similar role. She must be computer literate with ability to use MS Office and internet applications

To apply for the job
Interested candidates with the right experience and qualifications should read the relevent job/role descriptions outlined above. Having read this then you should forward your resume with your application for this job for our review.
Alternatively, candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

This role is immediately available and suitable candidate(s) will be invited for interview promptly by our client upon receiving the application. Chrisjac will be contacting candidates within one working week of application to arrange for the initial meeting with our client.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture