Total 546 Solutions Consultant job vacancies in Education / Training category in The United States of America

RESPONSIBILITIES

• Process quotations, invoices, and other sales documents efficiently.
• Negotiate prices and terms with clients.
• Maintain and update CRM system to track sales performance.
• Follow up on inquiries and quotations promptly.
• Address customer feedback and complaints effectively.
• Manage debtors’ collections on a monthly basis.
• Prepare budgets and purchasing plans for management.
• Coordinate training arrangements with external trainers and team members.
• Develop and update business SOPs based on ISO standards.
• Run marketing campaigns for training, promotions, and events.
• Schedule and organize training logistics, including venue and materials.
• Coordinate HRD Claimable Course submissions with HRD Corp.
• Manage training submissions and approvals with government agencies.
• Coordinate logistics for training, meetings, and teleconferences.
• Assist in scheduling and coordinating training sessions.
• Communicate with participants before, during, and after courses.
• Provide technical support during virtual training sessions.
• Maintain documentation for training and certification programs.
• Gather feedback from trainees and trainers after each session.
• Ensure timely evaluation processes and prepare training reports.
• Collaborate with external trainers to maintain TMS quality.
• Support training development by preparing materials.
• Introduce SPS products and services to customers and prospects.
• Collaborate with team members on sales and marketing campaigns.
• Support activities or events based on client agreements.
• Establish affiliations with reliable institutes or training providers.
• Seek collaborations with government and international organizations.
• Attend SPS events, trade shows, or conferences as needed. 

 

REQUIREMENT

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Training Coordinator role.

• Organizational & Time Management: Efficiently manage tasks, prioritize
  deadlines, and maintain order in work processes.
• Communication & Interpersonal Skills: Clearly communicate with clients,
  trainers, and team members, while actively listening and empathizing with their needs.
• Problem-Solving & Adaptability: Quickly identify issues, find practical solutions, and adapt to changing priorities and procedures.
• Customer Focus & Service Orientation: Provide exceptional service to clients, promptly addressing their needs and concerns.
• Tech Proficiency & Analytical Thinking: Utilize CRM systems and software proficiently, while analyzing data to make informed decisions.
• Proactive & Resilient Attitude: Take initiative, anticipate challenges, and
  bounce back from setbacks with optimism.
• Collaboration & Leadership Abilities: Work effectively within teams, guiding external trainers and colleagues towards common goals.
• Continuous Learning & Cultural Sensitivity: Stay updated on industry trends, regulations, and best practices, while respecting diverse perspectives and backgrounds.
• Confidence & Accountability: Approach tasks with confidence, take
  responsibility for outcomes, and maintain integrity in all interactions.
• Creativity & Resourcefulness: Think innovatively, utilizing available resources efficiently to develop solutions and approaches.
• Networking & Confidentiality: Build professional relationships with industry
  partners, while maintaining confidentiality of sensitive information.
• Qualification: Possess a minimum of SPM qualification

*SPS’s HQ is only 500m from the MRT Train Station*

RESPONSIBILITIES

• Process quotations, invoices, and other sales documents efficiently.
• Negotiate prices and terms with clients.
• Maintain and update CRM system to track sales performance.
• Follow up on inquiries and quotations promptly.
• Address customer feedback and complaints effectively.
• Manage debtors’ collections on a monthly basis.
• Prepare budgets and purchasing plans for management.
• Coordinate training arrangements with external trainers and team members.
• Develop and update business SOPs based on ISO standards.
• Run marketing campaigns for training, promotions, and events.
• Schedule and organize training logistics, including venue and materials.
• Coordinate HRD Claimable Course submissions with HRD Corp.
• Manage training submissions and approvals with government agencies.
• Coordinate logistics for training, meetings, and teleconferences.
• Assist in scheduling and coordinating training sessions.
• Communicate with participants before, during, and after courses.
• Provide technical support during virtual training sessions.
• Maintain documentation for training and certification programs.
• Gather feedback from trainees and trainers after each session.
• Ensure timely evaluation processes and prepare training reports.
• Collaborate with external trainers to maintain TMS quality.
• Support training development by preparing materials.
• Introduce SPS products and services to customers and prospects.
• Collaborate with team members on sales and marketing campaigns.
• Support activities or events based on client agreements.
• Establish affiliations with reliable institutes or training providers.
• Seek collaborations with government and international organizations.
• Attend SPS events, trade shows, or conferences as needed. 

 

REQUIREMENT

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Training Coordinator role.

• Organizational & Time Management: Efficiently manage tasks, prioritize
  deadlines, and maintain order in work processes.
• Communication & Interpersonal Skills: Clearly communicate with clients,
  trainers, and team members, while actively listening and empathizing with their needs.
• Problem-Solving & Adaptability: Quickly identify issues, find practical solutions, and adapt to changing priorities and procedures.
• Customer Focus & Service Orientation: Provide exceptional service to clients, promptly addressing their needs and concerns.
• Tech Proficiency & Analytical Thinking: Utilize CRM systems and software proficiently, while analyzing data to make informed decisions.
• Proactive & Resilient Attitude: Take initiative, anticipate challenges, and
  bounce back from setbacks with optimism.
• Collaboration & Leadership Abilities: Work effectively within teams, guiding external trainers and colleagues towards common goals.
• Continuous Learning & Cultural Sensitivity: Stay updated on industry trends, regulations, and best practices, while respecting diverse perspectives and backgrounds.
• Confidence & Accountability: Approach tasks with confidence, take
  responsibility for outcomes, and maintain integrity in all interactions.
• Creativity & Resourcefulness: Think innovatively, utilizing available resources efficiently to develop solutions and approaches.
• Networking & Confidentiality: Build professional relationships with industry
  partners, while maintaining confidentiality of sensitive information.
• Qualification: Possess a minimum of SPM qualification

*SPS’s HQ is only 500m from the MRT Train Station*

責任

• 有效率地處理報價單、發票和其他銷售文件。
• 與客戶協商價格和條款。
• 維護和更新 CRM 系統以追蹤銷售業績。
• 及時跟進詢價和報價。
• 有效處理客戶回饋和投訴。
• 每月管理債務人的收款。
• 為管理層準備預算和採購計劃。
• 與外部培訓師和團隊成員協調培訓安排。
• 根據 ISO 標準制定和更新業務 SOP。
• 進行培訓、促銷和活動的行銷活動。
• 安排和組織培訓後勤工作，包括場地和材料。
• 與 HRD Corp. 協調 HRD 可索賠課程的提交。
• 管理政府機構的培訓提交和批准。
• 協調訓練、會議和電話會議的後勤工作。
• 協助安排和協調訓練課程。
• 在課程之前、期間和之後與參與者溝通。
• 在虛擬培訓課程期間提供技術支援。
• 維護培訓和認證計劃的文檔。
• 每次課程結束後收集學員和培訓師的回饋。
• 確保及時評估流程並準備培訓報告。
• 與外部培訓師合作以維持 TMS 品質。
• 透過準備材料支持培訓發展。
• 向客戶和潛在客戶介紹 SPS 產品和服務。
• 與團隊成員合作進行銷售和行銷活動。
• 根據客戶協議支援活動或事件。
• 與可靠的機構或培訓機構建立聯繫。
• 尋求與政府和國際組織的合作。
• 根據需要參加 SPS 活動、貿易展覽或會議。

要求

以下特徵、技能和態度涵蓋了成功的訓練協調員角色所需的基本品質。

• 組織與時間管理：有效管理任務，決定優先順序
  截止日期，並維持工作流程的秩序。
• 溝通與人際溝通能力：與客戶清晰溝通，
  培訓師和團隊成員，同時積極傾聽並同情他們的需求。
• 解決問題和適應性：快速識別問題，找到實用的解決方案，並適應不斷變化的優先事項和程序。
• 以客戶為中心和服務為導向：為客戶提供卓越的服務，及時解決他們的需求和疑慮。
• 技術熟練度和分析思維：熟練使用 CRM 系統和軟體，同時分析資料以做出明智的決策。
• 積極主動、堅韌的態度：採取主動、預見挑戰並
  樂觀地從挫折中恢復過來。
• 協作和領導能力：在團隊內有效工作，指導外部培訓師和同事實現共同目標。
• 持續學習和文化敏感度：隨時了解產業趨勢、法規和最佳實踐，同時尊重不同的觀點和背景。
• 信心與責任：充滿信心地完成任務，採取行動
  對結果負責，並在所有互動中保持誠信。
• 創造力和足智多謀：創新思考，有效利用可用資源來發展解決方案和方法。
• 網路與保密：與業界建立專業關係
  合作夥伴，同時保持敏感資訊的機密性。
• 資格：至少擁有SPM資格

*SPS總部距離地鐵站僅500m*

• Full-time position until the end of Jan 2025
• Based at our Ringwood office with hybrid/flexible working arrangements on offer  
• $100,000 - $110,000pa (depending on experience) + 11% Super + Generous Salary Packaging benefits of up to $18,550    

What you’ll be doing
As a member of HR's Learning and Development team, the Learning Solutions Lead is responsible for overseeing the team's learning systems and learning support functions in addition to strategically and practically assisting the organisation's wider adoption of learning and development opportunities, approaches, and solutions.

In this varied role your responsibilities will include:

• Providing effective and supportive line management to the LMS Administrator/Learning Coordinator and their work.
• Leading and overseeing the ongoing utilisation and optimisation of the Learning Management System (LMS).
• Supporting the Learning and Development Manager in the development, implementation and embedding of a comprehensive and strategically aligned learning and development model/framework/strategy across EACH.
• Partnering with Subject Matter Experts (SME's) to address changes in the sector and/or organisation, as well as to meet professional and legal requirements; assisting leaders and SME's to plan responsive, realistic, compliant, effective and/or relevant learning solutions to support changes.
• Consulting and partnering with key stakeholders to continuously enhance learner experiences at EACH.
• Contributing to the creation, sourcing and curation of a wide variety of learning assets.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Ashleigh Nicholls (Talent Acquisition Business Partner) at Ashleigh.nicholls@each.com.au

 

Who we’re looking for
You might be the ideal candidate if you're a seasoned learning solutions specialist with great problem-solving and communication abilities, a human centred approach, an ability to think outside the box, strong attention to detail, and solid IT and systems navigation skills!

We are looking for someone with:

• Tertiary qualifications in a relevant field and/or equivalent experience.
• Demonstrated experience in a leadership or solutions focused role within learning and development.
• Strong IT/systems skills and demonstrable experience working with Learning Management Systems (such as Docebo).
• Well-developed organisational skills and a commitment to continuous improvement and innovation.
• Experience in the not for profit or health sector would be well regarded but not essential.
• Experience with e-learning authoring tools and learning design well regarded.

Who you’ll be working with
Working with other passionate professionals within our Human Resources Team, you will be well supported and engaged. The team is inclusive, thrives on making a real difference to our people’s experience at EACH, and values collaboration, teamwork and authenticity.

The role works collaboratively with a range of leaders and Subject Matter Experts (SME’s) as they plan for and implement learning and development approaches and solutions for their areas.

 

• Through the communication and understanding with the schoolteacher, subject tuition teachers to develop children’s learning plan, counselling children to complete the learning tasks;
• Know how to educate and guide rebellious teenager step by step
• Need to be responsible for the development and participation of children after school and holidays outdoor activities and learning activities

The candidate:

• Bilingual Chinese and English (in order to handle queries and concerns from Mandarin and English speaking parents and children.)
• Degree holder, prefer major in education or psychology
• Positive, discreet team player
• Professional at all times
• Salary package is negotiable for the right person

SMTP Consult Pte Ltd is a family office concierge service firm that caters to our client’s needs as they immigrate to Singapore. Our goal is to help our clients with their relocation needs as they settle in Singapore and provide bespoke services based on their specific requirements. Among the array of services we offer, we assist clients with navigating the intricacies of the international school application process, and we are looking for an Education Consultant to join our team.

Job Description:

• Conduct meetings with prospective students and their families to gain a comprehensive understanding of their educational requirements and objectives.
• Share comprehensive information pertaining to international schools, curriculum alternatives, and admission prerequisites.
• Evaluate students' academic aptitudes and interests to provide tailored recommendations for suitable international schools.
• Coordinate campus tours for prospective students and their families in exploring the facilities and educational offerings of the different international schools.
• Provide expert guidance throughout the application and admission process.
• Maintain meticulous records of student applications.

Key Requirements:

• Bachelor's degree or higher.
• Candidates must possess legal working status in Singapore; those requiring work passes should abstain from applying.
• Bilingual proficiency in both English and Mandarin is imperative. Exceptional Mandarin language skills are preferred, especially for effective communication with Mandarin-speaking clients.
• Prior experience of working at an international school is considered advantageous.
• Have an understanding of the international school landscape in Singapore and the various curriculums (AP, IB, A-Level etc) offered.
• Exceptional communication and interpersonal abilities for seamless interactions with both internal and external stakeholders.

Responsibilities

• To reach out and engage the general public to upgrade and embark on their learning journey.
• Demonstrate and provide information on courses.
• To propose suitable courses to consumers.
• To actively participate in assigned roadshows, corporate events and seminars.
• Pursue sales opportunities and close the deals effectively.
• Be responsible for personal sales portfolio.
• Follow up on sales leads.
• Keep detailed notes on prospect and customer interactions.

Requirements

• Good teamwork & communication skills.
• Outgoing and friendly personality.
• A keen learner, sales-driven and have passion for life-long learning.
• Proven ability to engage and handle customers’ requests.

Company Description

Our client is an edtech company founded in 2013 from the idea that through

personalised education, we can transform students into the world’s leaders of

tomorrow. Since then, we have rapidly grown a mission-driven team who are

dedicated to building the education system for the 22nd century. Our network includes

2,400 tutors and consultants worldwide who work with over 20,000 students. Their

tech platform connects tutors and mentors to high school students aiming to achieve

admission and scholarships to top universities in the US, UK and beyond.

Job Description

• Managing, contacting, and qualifying inbound warm/hot leads

• Making calls and responding to enquiries from leads to qualify them for sales

processes, ensuring that data is diligently, accurately entered and managed within

the company’s Client Relations Management (CRM) system Salesforce

• Updating the record of these leads and tracking their movements to the next stage

of the sales pipeline in Salesforce

• Track the company’s events and plan accordingly to reach out to the event lead

• Schedule meetings for the leads to meet with the company’s Academic Advisors

and Country Manager

• Planning and running local events to increase brand awareness.

• Establish, develop and maintain positive and professional customer interactions

and relationships/

• Continuously improving sales techniques, processes and enhancing industry

knowledge

• Engaging in outreach activities such as presenting at school talks, careers expos,

and the company’s seminars when required

• Attending industry events as required

• Collating fortnightly sales reports in an accurate and concise manner for

management

Requirements:

• Proficient in Mandarin and English - Spoken/Written

• Experience in Customer Service, Customer Success

• Experience in university admissions (US & UK as priority) will be preferred but not

required

• Excellent communication skills

• Excellent organisation skills

• Professionalism, Time and Stress Management, Confidence, Positive attitude

(patience, empathy), Willingness to learn and go the extra mile

• Experience in the Education or professional services (e.g. marketing agency, financial

services, management consulting, hospitality, etc.) sector and using CRM

(Salesforce) and multiple systems and platforms

Job Description

• Develop project standards, style guide, and get the templates created based on the Training Lead's guidance and as per project's branding and requirements.

• Understand training development requirements and share with the team to equip them with the right knowledge to develop custom content for the project.

• Define instructional design strategies based on the project requirements and key considerations from the training needs analysis.

• Identify the source content to be referred to for development of training content and support from the functional team for inputs and validation.

• Support internal and project communications related to training.

• Support onboarding Instructional Designers and Content Developers to the program.

• Support initial data load validation, participate in UAT, ensure sign-off on training material.

• Align with the Project Lead on a regular basis to communicate status and discuss challenges, flag risks and discuss mitigations plans.

• Do an initial review of training deliverables to ensure quality metrics are achieved.

Requirements

• SAP HR Training. Must have experience with SuccessFactor (actual delivery, reference guide, simulation, EnableNow sims, evaluations.

• Consultant level - should be able to do training assessment.

• Bonus: Change management activities (development change strategy plan, comms plan, execution of comms, user engagement

1 - Instructor-Led Training (ILT)

2 - Training and Performance Support

3 - Training of Trainers (TOT)

Job Description

• Develop project standards, style guide, and get the templates created based on the Training Lead's guidance and as per project's branding and requirements.

• Understand training development requirements and share with the team to equip them with the right knowledge to develop custom content for the project.

• Define instructional design strategies based on the project requirements and key considerations from the training needs analysis.

• Identify the source content to be referred to for development of training content and support from the functional team for inputs and validation.

• Support internal and project communications related to training.

• Support onboarding Instructional Designers and Content Developers to the program.

• Support initial data load validation, participate in UAT, ensure sign-off on training material.

• Align with the Project Lead on a regular basis to communicate status and discuss challenges, flag risks and discuss mitigations plans.

• Do an initial review of training deliverables to ensure quality metrics are achieved.

Requirements

• SAP HR Training. Must have experience with SuccessFactor (actual delivery, reference guide, simulation, EnableNow sims, evaluations.

• Consultant level - should be able to do training assessment.

• Bonus: Change management activities (development change strategy plan, comms plan, execution of comms, user engagement

1 - Instructor-Led Training (ILT)

2 - Training and Performance Support

3 - Training of Trainers (TOT)

For a more detailed breakdown of the job description and person specification see attached. For Contact Information - Dr Joseph Vella Divisional Medical Director j.vella@nhs.net 0121 612 8425

Job Description

• Develop project standards, style guide, and get the templates created based on the Training Lead's guidance and as per project's branding and requirements.

• Understand training development requirements and share with the team to equip them with the right knowledge to develop custom content for the project.

• Define instructional design strategies based on the project requirements and key considerations from the training needs analysis.

• Identify the source content to be referred to for development of training content and support from the functional team for inputs and validation.

• Support internal and project communications related to training.

• Support onboarding Instructional Designers and Content Developers to the program.

• Support initial data load validation, participate in UAT, ensure sign-off on training material.

• Align with the Project Lead on a regular basis to communicate status and discuss challenges, flag risks and discuss mitigations plans.

• Do an initial review of training deliverables to ensure quality metrics are achieved.

Requirements

• SAP HR Training. Must have experience with SuccessFactor (actual delivery, reference guide, simulation, EnableNow sims, evaluations.

• Consultant level - should be able to do training assessment.

• Bonus: Change management activities (development change strategy plan, comms plan, execution of comms, user engagement

1 - Instructor-Led Training (ILT)

2 - Training and Performance Support

3 - Training of Trainers (TOT)

Job Highlights

• Basic Salary: $2,500 and above
• Performance Incentives: Enjoy additional earnings through commissions and cash incentives upon achieving sales targets.
• Gross Salary: $4,000 and above achievable with successful sales performance

Duties and Responsibilities

• Drive Sales Goals: Identify and reach out to potential buyers, guiding them through our defined selling process with engaging product demos and presentations.
• Product Expertise: Possess in-depth knowledge about our products, conducting demos and providing hands-on experiences to potential buyers.
• Customer Relationship: Maintain strong relationships with existing customers, exploring opportunities for repeat business and new sales.
• Brand Representation: Showcase our brand professionally, ensuring a positive customer experience and fostering trust among our clients.

Qualification and Skills

• Min O’ levels
• Able to communicate with Mandarin speaking customers
• Comfortable with working on weekends
• Ability to work independently, while contributing to team-wide efforts
• Strong sense of ethics and business acumen
• Excellent interpersonal and communication skills

JOB DESCRIPTION

Are you passionate about making an impact in the education sector? Do you thrive on achieving sales targets, building customer relationships, and providing exceptional service? United Language Centre (ULC), a leading language school and expat community hub in Singapore, is looking for motivated individuals to join our team as Education Consultants cum Customer Service Representatives.

As part of our team, you will play a crucial role in connecting with expats, guiding them through their language learning journey, and providing outstanding support to our students and educators. If you're enthusiastic, results-driven, and eager to make a difference, we want to hear from you!

Responsibilities:

• Proactively engage with prospective students and their families to understand language learning needs and goals.
• Present and promote diverse language programs, assessing proficiency levels, and recommending suitable courses.
• Generate leads, meet sales targets, and ensure smooth enrollment processes.
• Maintain student relationships, manage credits, and coordinate lesson schedules.
• Collaborate with educators, sales, and marketing teams to enhance customer experiences.
• Stay updated on industry trends and contribute to sales strategies and campaigns.
• Stay up-to-date with industry trends and competitor offerings to position ULC as the preferred language education provider
• Participate in sales meetings, training sessions, and professional development activities to enhance sales skills and product knowledge

Requirements:

• Proven track record in sales/customer service, preferably in education or language training.
• Strong communication, negotiation, and organizational skills.
• Self-motivated, results-oriented, with a passion for customer satisfaction.
• Proficiency in Mandarin & English; additional language proficiency is a plus.
• Experience with Hubspot CRM systems or sales software is an advantage

What We Offer:

• Competitive base salary with an attractive commission structure, rewarding your sales achievements
• Opportunities for career growth and advancement within a rapidly expanding organization
• Ongoing training and professional development programs to enhance your sales skills and knowledge
• Collaborative and supportive work environment, fostering teamwork and sharing of best practices
• Make a positive impact on students' lives and contribute to their language learning journey

Join our dynamic team and embark on an exciting sales & customer service career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization.

We look forward to receiving your application!

• Through the communication and understanding with the schoolteacher, subject tuition teachers to develop children’s learning plan, counselling children to complete the learning tasks;
• Know how to educate and guide rebellious teenager step by step
• Need to be responsible for the development and participation of children after school and holidays outdoor activities and learning activities

The candidate:

• Bilingual Chinese and English (in order to handle queries and concerns from Mandarin and English speaking parents and children.)
• Degree holder, prefer major in education or psychology
• Positive, discreet team player
• Professional at all times
• Salary package is negotiable for the right person