Responsibilities:

• Plan and monitor supply chain operations.
• Ensure premises, assets and communication ways are used effectively.
• Utilize logistics IT to optimize procedures.
• Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements.
• Monitor orders and arrange stocking of raw materials and equipment to ensure they meet needs.
• Interact with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
• Manage and track the shipment of final products according to customer requirements.
• Compile logs and records of warehouse stock, executed orders etc.
• Prepare accurate reports for upper management.

 

Requirements:

• Proven experience as logistics coordinator.
• Familiarity in customer service will be appreciated.
• Knowledge of laws, regulations and ISO requirements.
• Able to work with little supervision and track multiple processes.
• Computer-savvy with a working knowledge of logistics software PELKON
• Excellent organizational and coordination abilities.
• Oustanding communication and interpersonal skills.
• Possess at least a Bachelor's Degree in Business Administration, Supply Chain Management or relevant field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

職責：

• 規劃和監控供應鏈營運。
• 確保有效利用場地、資產和通訊方式。
• 利用物流IT來優化流程。
• 根據可用性和要求招聘和協調物流人員（例如卡車司機）。
• 監控訂單並安排原材料和設備的庫存，以確保滿足需求。
• 與供應商、零售商、客戶等互動，以實現有利可圖的交易和相互滿意。
• 根據客戶要求管理和追蹤最終產品的運輸。
• 編制倉庫庫存、執行訂單等日誌和記錄。
• 為高階管理人員準備準確的報告。

要求：

• 作為物流協調員擁有豐富的經驗。
• 熟悉客戶服務將受到讚賞。
• 了解法律、法規和 ISO 要求。
• 能夠在很少的監督下工作並追蹤多個流程。
• 精通計算機，熟悉物流軟體 PELKON 的使用知識
• 優秀的組織協調能力。
• 優秀的溝通和人際交往能力。
• 至少擁有工商管理、供應鏈管理或相關領域的學士學位。

津貼和福利

• 津貼（旅費、交通費等）

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

 

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

Retail

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction.

• Diagnose and repair to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems

• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals

• Stay current with rapidly changing automotive technology through continuous paid formal training

• Assist and train technicians/mechanics in performing technical activities

• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
• Must have a minimum 5 years of automotive repair experience, completion of Vocational-Technical School program in a related field or demonstrated skills via third party certificates/assessment.
• A.S.E. certification in at least 5 (five) of A1-A8 (L1 can be one of the five) is required. (New hires with external similar qualifications/certifications will have up to 2 years of employment to comply)
• Maintains Federal, State and Local certification/license where applicable.
• Ability to communicate technical information to non-technical people.
• Reading, writing and math skills.

Our Crew Knows Benefits

Health benefits that start on day one of employment, for all of our full-time teammates:

• Paid vacation and holidays • On-the-job training and company-funded ASE certifications
• Tuition reimbursement program • 401(k) match
• Vision and Dental Coverage • On demand pay (daily pay) program available

Our Values Give Back To You

• Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Brand Overview:

LOFT launched in 1998 and today has 570 full-price and outlet stores. LOFT creates modern, feminine and versatile clothing for women with one common style goal: to look and feel confident, wherever the day takes them. Our collections reflect our belief that there’s no one way to dress, just like there’s no right or wrong way to look or be. LOFT's mission is to combine inspiring modern casual fashion, ingenious ease of dressing solutions and impactful community actions to fuel self-confidence and be an uplifting, trusted resource so that she can live out loud.

We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.

Ready to apply? We currently have an opportunity for a G1847 - LOFT Wolf Ranch Store Manager-ANN - Exempt to join our team located at our Store 1847-Wolf Ranch Town Center-ANN-Georgetown, TX 78628.

Position Overview:

Position Overview:

To lead and direct all activities required to achieve all store goals, including financial objectives, client service, human resources management, operational controls, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and client engagement.

Primary Responsibilities/Accountabilities:

• Lead and direct all store activities
• Embraces our values & sets an example through his/her behaviors
• Responsible for compliance with all ANN INC. practices, procedures, standards and guidelines
• Additional responsibilities as assigned by the District Manager

Direction/Revenue Generation:

• Defines and develops a clear business strategy to grow sales & profits and maximizes opportunities to generate additional store volume/revenue
• Sets clear and measurable goals aligned with brand strategy; adjusts as needed to maximize results and keeps team on track to goals
• Achieves quantifiable performance results (e.g. Net Sales, ROV, Conversion, DPT, UPT, Payroll, Inventory, Shortage, Operational Assessments, and Credit Cards)
• Directs client service efforts that are consistent with ANN INC. standards; coaches associates on client interactions to increase transactions and capture client opportunities
• Drives revenue by proactively managing teams to embrace ANN INC. service standards while effectively performing Store Leadership responsibilites
• Analyzes and uses business reports to identify missed opportunities and to positively impact store performance
• Demonstrates ability to manage complex and competing priorities

People Management:

• Understands and models the ANN INC. culture and ensures compliance with all ANN INC. Purpose, Values & Behaviors, Practices, and store operational standards
• Fosters a client-focused team environment as Manager on Duty, driving volume and anticipating clients' needs
• Achieves excellent client service by role modeling the ANN INC. service standards
• Takes responsibility to immediately address client concerns
• Delivers an engaging assimilation and investment experience that is personalized and positions an Associate for excellence in role and career progression over time through the use of ANN INC. tools
• Adheres to Human Resource standards by following the general practices outlined in Company policies, procedures, standards and guidelines
• Recruits, attracts, selects, hires, and develops diverse talent. Proactively fills positions with qualified talent based on fit to brand and fit to team
• Develops team to accomplish store's business objectives through recruitment, selection, coaching, investment, retention, and motivation
• Conducts regular, effective performance discussions; sets clear objectives and holds Associates accountable to goals. Proactively provides timely feedback to associates, rewarding and recognizing to drive retention and engagement
• Holds self and associates accountable for achievement of financial results and statistical standards
• Manages conflict and coaches by applying ANN INC.'s recommended processes, standards and guidelines
• Empowers and involves associates in decision-making processes
• Treats others fairly and with respect, valuing differences; builds relationships based on an individual approach
• Receives feedback and fosters dialogue around solutions
• Invests and develops associates through an individualized approach my matching talent with tasks and delegating challenging assignments to stretch capabilities and grow associates
• Fosters team commitment through support, relationship building, and recognizing individual contributions
• Shares information and communicates clearly and in an accessible manner to all levels
• Leads by effectively managing through change and adversity

Operational Excellence:

• Efficiently executes Brand visual standards and standard operating procedures
• Effectively prioritizes and controls workload through successful planning (i.e. daily, monthly, quarterly, etc.) and delegation
• Leads and directs execution of task directives with designated timeframes while using tools and resources to drive a high level of productivity - Price Changes, Mark Out of Stock (MOS), StyleFinders, Distributed Order Maintenance (DOM), Merchandising Needs, Payroll Adjustments, Processing of Shipment, Transfers, and Proper Claims Process
• Approves and adjusts weekly schedules to maximize productivity and control payroll spend
• Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business
• Ensures compliance with Loss Prevention practices and completes operational assessments to protect company assets
• Ensures compliance with all ANN INC. policies, practices and procedures and all federal, state, and local laws
• Leverages tools, processes, and best practices to drive operational excellence and consistently executes Standard Operating Procedures (SOP's). Maintains the store's organization, appearance, and cleanliness according to Standing Operating Procedures (SOP's)
• Recommends ideas to improve standards and processes

Product/Brand Management:

• Leads execution of visual merchandising updates and product placement within corporate guidelines and maintains visual expectations as defined by the Visual Merchandising Standards
• Uses product knowledge tools to execute directives and interpret Store Sets
• Brings to life company brand initiatives to the physical store layout
• Initiates continuous product movement based on company directives, client profile, and store sales
• Aligns and integrates strategic activity on the floor, which includes recovery and restocking
• Understands and can clearly articulate the company's brand positioning
• Educates associates on marketing initiatives, product placement, lifestyle concepts, and product knowledge
• Applies knowledge of product with internal and external clients
• Represents the brand and holds managers and associates accountable to Company standards
• Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines
• Provides feedback to District Manager on trends in the retail marketplace

Position Requirements:

• Human Resources: Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance, practice, etc.
• Client Service: Demonstrate ability to function as a role model, ensuring that the client remains the top priority
• Store Operations and Organization: Demonstrate ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
• Leadership: Proven ability to respectfully challenge and motivate the management team and associates
• Merchandising: Knowledge of visual standards and techniques, and ability to implement and substitute with ANN INC.'s guidelines
• Communication: Demonstration of strong verbal and written communication skills to Store Team, District Manager, Functional Business Partners, and Clients
• Business Analysis: Ability to forecast and analyze business trends, take actions on findings, and manage payroll expense in order to maximize store performance
• Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts. Must have open availability. Overnight travel occasionally required
• Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room, and office

Educational Requirements and Experience:

Minimum Requirements:

• Associates or Bachelors Degree Preferred
• Two years Store Manager experience in the service industry with proven results

Location:

Store 1847-Wolf Ranch Town Center-ANN-Georgetown, TX 78628

Position Type:

Regular/Full time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels.  It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.  We do not discriminate in any of our employment policies and practices.  All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the application process. 

Note to Applicants:  Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law. 

DEVELOPMENT (WHAT WILL YOU LEARN BY DOING THIS JOB)

Mid-level technical position within the Data Center Service Delivery (DCSD) discipline. Career path includes advancement to Senior Technical Analyst position within the DCSD structure and access to other technical support areas, or systems development.

BUSINESS OVERVIEW

The Americas Data Center Service Delivery (DCSD) team is the Data Center Site Management structure responsible for providing timely and cost-effective installation and maintenance services to Americas Data Centers. DCSD is responsible for implementing, maintaining, and re-engineering (as applicable) all distributed systems and LAN/WAN infrastructures in the Americas Data Centers. DCSD provides onsite, 7 x 24 second and third level support for the Americas Data Center operations infrastructure. They provide hands-on break/fix support to resolve infrastructure/operations problems escalated from the Enterprise Command Centers and/or System Administrators. DCSD is responsible for end-to-end management of all technical requests. DCSD is responsible for hands-on infrastructure support for all Americas Data Center disaster recovery tests and/or situations, which may include reassignment of resources to various recovery sites in the Americas.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

KEY RESPONSIBILITIES

The DCSD Infrastructure Technical Analyst roles and responsibilities include, but are not limited to:

• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates
• Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware
• Installing/de-installing/relocating all patch cabling for systems and network hardware
• Installing/de-installing/relocating all Data Center hardware
• Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical and communications vendors

• Assist with the coordination of network component configurations
• Coordinate and Install SAN cabling infrastructure

• Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)
• Maintaining the integrity of the data center facilities, systems and communications environments through general housekeeping and best operations practices
• Provide hands-on, break/fix level 2 support for the data center systems and communications environments
• Coordinating and approving data center infrastructure change controls
• Ensuring compliance with data center standards, policies and processes for all non-DCSD sponsored changes
• Performing required compliance activities
• Producing network consumables updates and contributing to weekly management reports
• Coordinate activities in support of all projects and technical requests within the Americas Data Centers
• Manage CTI-approved third party vendors in support of local/regional business service commitments and to assure adherence to Corporate and CTI standards
• Provide clear and detailed turnover to next shift workers for continuity
• Media Management duties including the following: 

• Performing daily tape ejects to increase current day processing capacity.
• Monitoring of tape related console messages.
• Managing all daily ad-hoc tape/job requests and scratch activity.
• Managing all physical and electronic vaulting activity.
• Manage tape destruction process, insuring all proper documentation has been recorded and approved.
  • Monitoring scratch levels on display screens, on-line library web specialist or visually monitoring panel on libraries.
  • Replacing any/all damaged media.
  • Minor to moderate problem determination
  • Monitoring of tape related console messages, working with the global command center and the on-site hardware teams.
  • Performing daily health checks on all libraries including virtual subsystems, grid clusters, and error/exception system logs.
  • Provide assistance when required to ensure that the highest level of customer satisfaction is maintained.
  • Responding to automated trouble tickets and facilitating the necessary actions under the direction of the Global Command centers.
  • Media liaison between the on-site hardware teams and the on-site CE’s.
  • Initiating, scheduling, coordinating, and approving media management sponsored change controls.
  • Supporting all physical off-site vaulting activities.
  • Managing all physical media movement and ensuring all movement is recorded and tracked accordingly.
  • Manage tape destruction process, insuring all proper documentation has been recorded and approved.
  • Ensure destruction procedures are followed.
  • Supporting all site and application specific disaster recovery/COB tests/exercises.
  • Responsible in following best practices and processes in degaussing and wiping of all hard-drives.
  • Performs random audit checks and sampling.
  • Remain current with all global procedures and provide input when appropriate
  • Participates in projects relating to tape/media
  • Assisting in supporting all reconciliation and QA efforts including;
    • Year End Physical Inventory
    • Vertices
    • Hard-drive inventory levels

• Other duties as assigned by management

EXPECTED OUTCOMES (WHAT WILL “SUCCESS” LOOK LIKE IN 12 MONTHS)

After twelve months in this position, the infrastructure technical analyst will be proficient in CTI standards and policies regarding data center installations and maintenance of the overall environment. He/she will be able to act independently and manage day-to-day activity supporting the data center (i.e. trouble calls, technical requests, change controls etc.). He/she will be able to execute medium to complex technical request activity and medium size projects.

KEY CHALLENGES (WHAT IS THE WORK/MARKET ENVIRONMENT)

The Americas Data Center environment is a fast-paced, demanding environment that requires a specialist to successfully multi-task BAU, technical request, and repair activities. The priority of “daily task” activity changes often in this environment.

CANDIDATE QUALIFICATIONS (KEY COMPETENCIES, MINIMUM YEARS OF EXPERIENCE, MINIMUM PRIOR SPAN OF CONTROL, TECHNICAL SKILLS)

Required skills include 3+ years experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques. Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures.  In depth knowledge on complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet, TwinAx (100GigE, 25GigE,10GigE, GigE, 100M, and 10M), token ring, SAN, and wide area connectivity. Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol a must.

Excellent communication and writing skills a must. Knowledge of trouble ticketing systems, change control, Project processes and associated tools.  Logical problem solving techniques and associated experience in system, data center facilities, and telecommunications. Experience with project management. Financial Services industry knowledge a plus.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-------------------------------------------------

Job Family Group:

Technology

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Job Family:

Infrastructure

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Time Type:

Full time

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Primary Location:

Georgetown Texas United States

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Primary Location Salary Range:

$87,050.00 - $130,570.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Position Summary...

What you'll do...

Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing and in-stock and inventory levels; budgeting and forecasting sales; and assessing economic trends and community needs.
Models, enforces, and provides direction and guidance to Associates on proper Customer/Member service approaches and techniques to ensure Customer/Member needs, complaints, and issues are successfully resolved within Company guidelines and standards.
Oversees the implementation of and participates in community outreach programs, and encourages Associates to serve as good members of the community.
Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center by analyzing and interpreting reports; implementing and monitoring asset protection and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans to improve performance; providing direction and guidance on executing Company programs and strategic initiatives; and directing the Vision Center Associates in ensuring confidentiality of information, documentation, and assigned records.
Provides supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness.
Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment.
Upholds the Company's Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and procedures, and suggesting resolution for Associates. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Primary Location...

112 OSBOURNE WAY, GEORGETOWN, KY 40324-9636, United States of America

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

Starting at $34,584 Per Year (CO 4-7)

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

Starting at $34,584 Per Year (CO 4-7)

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

 

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

Retail

Services and repairs automotive systems

Customer and Vehicle Service (85%) 

• Personally road tests automobiles (both before and after service work is performed)
• Performs inspections on assigned vehicles following BSRO procedures (according to M.A.P. Guidelines) to reports findings to service management
• Adequately explains mechanical diagnoses and needed repairs to non-mechanical individuals which may include teammates and Bosses on an as-required basis
• Performs tasks for which they are qualified in one or more of the following areas: brakes, electrical, engine performance, engine repair, heating/air conditioning, suspension/steering, automatic transmissions/transaxles and manual drivetrains and axles
• Keeps store management aware of service area mechanical repair problems as they occur
• Performs other duties as assigned or as required for the orderly management of the store, such as: removing mounting and/or installing tires, shock absorbers, batteries and other automotive supplies and services; loading and unloading trucks requiring the movement of items weighting up to 100 lbs
• Drives Boss or company vehicles to drop off and pick-up Bosses or automotive parts
• Practices proficiency in the application of BSRO methods, standards and procedures
• Continuously learns new technical information and techniques in formal training sessions in order to stay or become proficient in automotive diagnosis and repair
• Maintains A.S.E. certification(s)
• BSRO certifications completed and current
• Follows all BSRO applicable BSRO Standard Operating Procedures (SOPs) and Policies

Miscellaneous Functions (15%) 

• Maintains service center standards of cleanliness, orderliness and appearance of space and equipment in the service department
• Reviews maintenance/operating efficiency of tools and store equipment, i.e. engine diagnostic equipment, alignment machines, brake lathes, etc. If needed, the store will contact the qualified repair vendor to perform the maintenance
• Complies with company safety policy and federal/state OSHA safety requirements which include, but is not limited to, the wearing of approved eye protection, proper lifting techniques, proper wheel torqueing, proper footwear, etc.
• Attends meetings as required by management
• Helps to provide on-the-job training for new Maintenance Technicians, General Service Positions, Installers and apprentice VSTs
• Other duties as assigned by Store Manager, Service Manager and/or Manager of Vehicle Services

PHYSICAL DEMANDS

Store Deliveries 

• Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location
• Storage racks are between (4in. & 106in.)
• Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks
• Roll tires to storage and place in storage racks
• Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks
• Roll tires to storage and place into stacks
• Tires weigh between (11 lbs. & 66 lbs.)
• Majority of tires weight between (18 lbs. & 27 lbs.)
• Pushing or pulling tires into or out of tight racks requires (15 to 55 lbs.) of force

Tire Service

• Perform 0 to 3 flat repairs per day
• Mount and balance 4 to 28 tires per day
• Rotate wheels on 1 to 7 vehicles per day
• Pull new tires for customers weighing between (11 lbs. & 72 lbs.)
• Average car tire weighs (27 lbs.), Average truck/SUV tire weighs (35 lbs.), Average Off Road Truck tire weighs (44.5 lbs.)
• Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store
• Wheels weigh between (5 & 42 lbs.) with an average of (20.6 lbs.)
• Place wheels and tires on mounting machines between (28in. & 31in.)
• Place wheels on balancer between (27in. & 29in.)
• Tire mounting handles are between (19in. & 64in.)
• Use foot controls to remove and mount tires
• Tire repair stand are between (36in. & 39in.)
• Pulling back the tire bar to hook onto the mounting machine requires (20 to 35 lbs.) of force
• Pulling the valve stem with a tool requires (1 to 15 lbs.) of force
• Wing nut for balancer weighs (4 lbs.)
• Air impact wrench/torque gun weighs (6 to 8 lbs.)
• Pushing down on torque bars requires (40 to 80 lbs.) of force. Body weight can be used to offset the force needed
• Air hoses hang between (72in. & 80in.)

Oil Changes

• Oil changes can take between (35 min. & 1 hour)
• Opening and closing hoods requires (3 to 6 lbs.) of force
• Pulling oil hose to vehicles requires (4 to 13 lbs.) of force
• Oil hoses hang between (66in. & 80in.)
• Maneuvering oil carts requires (4 to 15 lbs.) of force
• Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force
• Adjusting arm length requires (3 to 22 lbs.) of force
• Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet
• Oil filters are stored between (4in. & 61in.)
• Individual quarts of oil weigh (1.5 to 2 lbs.)
• Oil filters weigh less then (5 lbs.)

Alignments

• Perform between 2 & 10 alignments per day
• Sliding vehicle plates requires up to (20 lbs.) of force
• Alignment remote weighs (4.5 lbs.)
• Sliding alignment jacks requires (10 to 55 lbs.) of force
• Alignment computer keyboard is between (44in. & 47in.)
• Alignment reflectors are between (22in. & 60in.)
• Alignment reflectors weigh between (10 & 16 lbs.)
• Alignment break arm weighs (1.5 lb.)
• Step onto and off of alignment rack to access steering wheel, key and to set the parking in the vehicle
• Use hand tools to make adjustments under the vehicle
• All adjustments are performed overhead while vehicle is on the rack

Fluid Service

• Fluid services can take up to 1 hour
• Perform 1 to 5 fluid services per day
• Fill transmission machine with 7 to 11 quarts of fluid
• Fill coolant with up to 2 gallons weighing (9 lbs.) each
• Old jugs of coolant can weigh up to (30 to 35 lbs.)
• Opening and closing hoods requires (3 to 6 lbs.) of force.
• Use hand tools for fluid services
• Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force
• Adjusting arm length requires (3 to 22 lbs.) of force
• Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet
• Supplies are between (4in. & 112in.) with a ladder available
• Perform overhead work under the vehicle
• Maneuvering oil carts requires (4 to 15 lbs.) of force
• Maneuvering coolant cart requires (4 to 20 lbs.) of force

Brake Service 

• Perform 0 to 2 brake fluid exchanges per day
• Perform 0 to 2 brake pad changes per day
• Perform 0 to 2 rotor services per day
• Brake services can take between 1 & 2 hours per axle
• Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force
• Adjusting arm length requires (3 to 22 lbs.) of force
• Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet
• Air impact wrench/torque gun weighs (6 to 8 lbs.)
• Pushing down on torque bars requires (40 to 80 lbs.) of force. Body weight can be used to offset the force needed.
• Supplies are between (4in. & 112in.) with a ladder available
• Hanging lights are between (76in. & 80in.)
• Place rotors on the lathe between (39in. & 44in.)
• Lathe controls are between (34in. & 40in.)
• Total weight of wheels and tires together weigh an average of (30 to 55 lbs.) and can go up to (114 lbs.)
• Calipers weigh between (5 & 12 lbs.)
• Box of new rotors weigh between (5 & 42 lbs.)
• Brake pads weigh between (1 & 5 lbs.)
• Brake fluid vacuum device weighs up to (11 lbs.)

Miscellaneous

• Opening doors requires (20 to 45 lbs.) of lifting force
• Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight
• Drive Boss vehicles
• Batteries are on racks between (3in. & 48in.) weighing between (27 & 49 lbs.)
• Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store
• Supplies weigh between (1 & 42 lbs.)

WORK ENVIRONMENT

• Cold work environment in the winter with a cold cement floor
• Hot work environment in the summer
• Oil and other slippery substances on the floor at times
• Exposure to a variety of chemicals used in cleaning, lubrication, etc.
• Use hand, power and air tools to perform repairs

• Reading and writing
• Ability to learn basic mechanical tasks
• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles
• Must have a minimum 2 years of automotive repair experience, completion of Vocational-Technical School program in a related field or demonstrated skills via third party certificates/assessment.
• A.S.E certification in at least one of A1-A8 is preferred. Will accept equivalent external qualifications or training certifications. (New Hires with external similar qualification/certification will have up to 2 years of employment to comply.)

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

 

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

Retail

Introduce tire products and automobile repair/maintenance services to customers in person and/or with other store associates to help maximize total sales, store profits, and customer satisfaction, loyalty, and retention.

The responsibilities and duties of this role include, but are not limited to: 

Selling and Sales Promotion (~65% of time) 

• Personally handles customer needs in areas of sales, service, complaints, adjustments, etc.
• Contacts customers, particularly in service department, to assess needs for tires and car service to close sales opportunities.
• Checks tickets, making sure all tires on every vehicle are inspected and customers needing tires are asked to buy.
• Solicits and promotes customer use of CFNA Credit Card as frequently as possible.
• Introduces new products to achieve appropriate sales.
• Keeps tire selling area and tire displays clean and properly set up at all times. Ensures that correct tires are on display, with correct display materials. Assures store environment exhibits a clean and professional image.
• Follows and executes appropriate CSDS steps
• Administers sales promotion programs.
• Using display and advertising materials provided, sets up inside and outside displays, including special “as advertised” displays to create continuous emphasis on merchandise offered during promotions, and takes them down after promotion.
• Assists store manager in attaining Store Team Budget objectives and contributes with personal attainment.
• Makes tire adjustments and settles customer complaints or refers those not finalized to Store Manager.
• Directly handles customers in areas of sales, service, complaints, adjustments, etc., including greeting and handling customers to conclusion in store and over telephone:
• Handles customer complaints and tire adjustments.
• Develops customer loyalty and retention through relationship selling.
• Grows profit through service or tire recommendations as needed by the customer, including alignments, flushes, scheduled maintenance services, etc.

Recording (~15% of the time) 

• Enter customer invoices, credit tickets, etc.
• Operates P.O.S. terminal
• Maintains monthly and perpetual inventory accuracy
• On a limited basis, performs operating functions as necessary, accepts payments, furnishes information, takes orders, etc.

Information Coordination (~10% of the time)

• Assists manager during store meetings with all teammates to cover current advertising and promotion.
• Shops competition and keeps other teammates informed on what competition is advertising. 

Miscellaneous Functions (~10% of the time) 

• Opens and/or closes the store as required and directed, which includes cash control and asset protection.
• Attends all store, area, and special meetings as required by store or area management.
• As needed, helps to unload merchandise shipments, changes and balances tires in the service department (after appropriate training), constructs store displays, and performs other duties that are necessary to meet customer relationship requirements.
• Practices courtesy, honesty, and good judgment with all customers and store teammates.
• Other duties and tasks as assigned by store or area manager.

PREFERRED QUALIFICATIONS 

2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate

PHYSICAL DEMANDS 

Customer Service

• Sales floor counters are between (39in. & 44in.)
• Paperwork and printers are between (18in. & 39in.)
• Operate computer to look up parts and materials as well as invoice customers
• Work directly with customers throughout the day
• Retail locations can see between 15 and 55 customers per day depending on the location\\

Store Displays

• Setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.) to push/pull rack in and out of the store
• Stack tires outside store for displays between (1in. & 72in.)
• Tires on wall displays are between (1in. & 75in.)
• Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.)
• Setup and take down signs outside the store as needed
• Spray tires with black paint prior to putting on display to cover manufacturing lines

Store Upkeep

• May setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.) to push/pull rack in and out of the store
• May stack tires outside store for displays between (1in. & 72in.)
• Store displays are between (1in. & 75in.)
• Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.)
• Setup and take down signs outside the store as needed
• Spray tires with black paint prior to putting on display to cover manufacturing lines
• Use a dry mop or broom if needed to keep the floor clean
• Stock paper products and soap in the restrooms
• Use rags or paper towels and spray bottles to keep displays, counters, and other areas clean
• All cleaning supplies and paper products weigh less then (5 lbs.)

Store Deliveries

• Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location
• Storage racks are between (4in. & 106in.)
• Depending on the retail location, tires can be stored in the following manner:
• Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks.
• Roll tires to storage and place in storage racks
• Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks
• Roll tires to storage and place into stacks
• Tires weigh between (11 lbs. & 72 lbs.)
• Majority of tires weight between (27 lbs. & 35 lbs.)

Shop Floor

• Opening doors requires (20 to 45 lbs.) of lifting force
• Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight
• Drive customer vehicles
• Pull new tires for customers weighing between (11 lbs. & 72 lbs.) with the majority between (27 & 35 lbs.)
• Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store
• Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store
• Supplies weigh between (1 & 42 lbs.)

WORK ENVIRONMENT 
Daily duties involve working within a 3 to 25-bay retail automotive service store. Stores are open 7 days per week, 75 – 91 hours and constant adjustments in service staffing levels are required to match the sales/work flow. The Retail Salesperson works with teammates in area of the store which have: 

• Cold work environment in the winter with cold cement floor.
• Hot work environment in the summer.
• Need for continual implementation/maintaining of all Safety & Health and environmental policies with knowledge, skill and good judgment.

• High School Diploma or equivalent
• 2-years of consumer retail sales experience
• Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty
• Problem solving as it relates to customer complaints
• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles
• Must complete and maintain all of the current and required BSRO store education courses & modules required for this position

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.