Total 851 Service Operations Manager job vacancies in PR / Media / Communications category in The United States of America

NVIDIA is looking for an enthusiastic and versatile individual to join our global GeForce public relations team as a Consumer PR Manager. As part of the global consumer GeForce PR team we’ll help lead PR efforts and drive the tactical planning, development and execution of the communications strategy for NVIDIA’s GeForce Consumer businesses, with particular focus on North America.

This is an excellent opportunity for a well-connected agency SAE looking for a move in-house or for an adventurous in-house PR or Community Manager looking for the next step in their career. You would be joining a fast paced, lively team that strives to modernize communications.

What You’ll Be Doing:

• Completing communications campaigns to help expand our reach and push the GeForce RTX platform

• Align with North America sales, marketing and community teams to ensure a strong well-rounded approach and amplify our gaming product portfolio and PC gaming ecosystem, across desktop and laptop, by using partnered AAA and game titles, and associated next-gen technologies such as DLSS, ray tracing, path tracing, Reflex and more.

• Work closely with a US PR agency who will support you day-to-day with press office activity and wider campaigns.

• Build and handle relationships with editors across tech, consumer tech, gaming, lifestyle and creative media

• Lead product launch process and subsequent review programs with the support of our in-house technical marketing team

• Brief editors on NVIDIA products & technologies and act as a main contact for press inquiries

• Support, drive, coordinates regional press events

What We Need To See:

• Strong network of media contacts in the consumer, gaming and mainstream space

• 5+ years of PR experience

• Bachelors Degree in communications, marketing or related field or equivalent experience

• Relationship-building skills to extend your network across media sectors to expand the reach of GeForce RTX

• Excellent verbal and written communications skills

• Strong interpersonal skills and desire to interact optimally with people at all levels & across different geographical territories

• Strategic & creative idea generator with capacity to complete and deliver compelling results, on time.

• An excellent teammate

Ways To Stand Out From The Crowd:

• Comfortable discussing the technical side of GPUs and helping to simplifying this information and the role it plays in games and consumer applications.

• Demonstrated PR experience in the technology or gaming industry.

• Creative problem solver with the ability to critique PR coverage and look for new ways to tell our story.

With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most hard-working and dedicated people in the world working for us and, due to outstanding growth, our company is growing fast! If you're creative and have a genuine passion for technology, we want to hear from you!

The base salary range is 96,000 USD - 166,750 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

NVIDIA is looking for an enthusiastic and hardworking individual to join our global GeForce public relations team as a Senior Consumer PR Manager. As part of the global consumer GeForce PR team, we’ll help lead PR efforts and drive the tactical planning, development and execution of the communications strategy for NVIDIA’s GeForce Consumer businesses, with particular focus on North America. Want to make a difference? Come join us!

What You’ll Be Doing:

• Driving a communications strategy to expand our reach and push the GeForce RTX platform

• Align with regional sales, marketing and community teams to ensure a strong well-rounded approach and amplify our gaming product portfolio and PC gaming ecosystem by using partnered AAA and game titles, and associated next-gen technologies such as DLSS, ray tracing, path tracing, Reflex and more.

• Help lead a US PR agency who will support you day-to-day with press office activity and wider campaigns.

• Build and manage relationships editors across tech, consumer tech, gaming, lifestyle and creative media

• Lead product launch process and subsequent review programs with the support of in-house technical marketing team

• Brief editors on NVIDIA products & technologies and act as a main contact for press inquiries

• Support, drive, and coordinate regional press events

What We Need To See:

• Superb network of media & influencer contacts in the consumer tech, gaming and mainstream space

• 10+ years PR experience

• Bachelors Degree in Marketing, Public Relations or related field or equivalent experience

• Relationship-building skills to extend your network across media sectors to expand the reach of GeForce RTX

• Excellent verbal and written communications skills

• Strong interpersonal skills and the ability to interact effectively with people at all levels & across different geographical territories

• Strategic & creative problem solver with capacity to complete and deliver compelling results, on time.

• Excellent leadership skills and a phenomenal teammate

Ways To Stand Out From The Crowd:

• Confidence discussing the technical side of GPUs, simplifying this information and the role it plays in games and consumer applications.

• Extensive PR experience in the technology or gaming industry.

• Creative problem solver, with the ability to be critical of PR coverage and looking at new ways to tell our story

• Experience in leading global PR campaigns and ensuring consistency of message across regions

With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most hard-working and dedicated people in the world working for us and, due to unprecedented growth, our company is growing fast. If you're creative and have a genuine passion for technology, we want to hear from you.

The base salary range is 132,000 USD - 270,250 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

About Red Dot Running Company:

Red Dot Running Company is Singapore's premier destination for endurance sports enthusiasts offering an unmatched selection of gear, apparel, and nutrition. We pride ourselves on fostering a strong, supportive community for athletes of all levels, from beginners to seasoned competitors. Our mission is to inspire, equip, and celebrate every individual in their pursuit of endurance sports success.

Job Description:

We are on the hunt for a Social Media Marketing Manager with a passion for endurance sports and a knack for creating buzz online. This role calls for a blend of creative flair and strategic thinking, with a primary focus on amplifying our brand's presence on social media, engaging our community, and driving our marketing objectives forward.

Key Responsibilities:

· Social Media Strategy Development: Craft a dynamic social media strategy that aligns with and supports our broader marketing goals, effectively communicates our brand ethos, and connects with our target audience.

· Content Calendar Management: Design and implement a comprehensive content calendar that ensures a steady stream of diverse and engaging content (text, images, videos, etc.) across all our social media platforms, maintaining consistency in our messaging and brand voice.

· Engaging Content Creation: Produce high-quality, engaging, and visually appealing content that resonates with our community, showcases our products, and highlights our brand's unique position in the endurance sports market.

· Social Media Accounts Management: Take charge of our social media accounts, ensuring they are regularly updated with fresh content, engaging with our audience, and reflecting our brand's values and message.

· Analytics and Insights: Regularly analyze social media performance, leveraging insights to refine strategies, improve engagement, and achieve marketing objectives. Provide reports on metrics and interpret data to inform future actions.

Skills and Qualifications:

· Demonstrable experience in a Social Media Manager role or similar, with a portfolio showcasing successful social media campaigns and strategies.

· Exceptional written and verbal communication skills in English, with the ability to craft engaging content that speaks to our audience.

· A creative thinker with a flair for generating innovative content ideas that stand out in the competitive landscape of endurance sports.

· Proficient with social media platforms (e.g., Facebook, Instagram) and tools (Canva, Google Analytics).

· An understanding of the endurance sports market in Singapore and a personal interest in endurance sports are highly advantageous.

· Bachelor’s degree in Marketing, Communications, or a related field preferred.

What Red Dot Running Company Offers:

· A dynamic and inclusive work environment where your ideas and passion for sports are valued and encouraged.

· Competitive salary and benefits, with opportunities for career advancement.

· A chance to be part of Singapore's leading endurance sports community, making a real impact on the lives of athletes.

· Engage directly with sports brands, athletes, and events, staying at the forefront of the endurance sports industry.

Application Process:

If you're ready to take the lead in our social media and marketing efforts and help Red Dot Running Company continue to inspire the endurance sports community in Singapore, we want to hear from you. Please send your resume, a cover letter that reflects your understanding of our brand and how you plan to contribute, along with any relevant work samples or links to social media profiles you have managed.

Applications can be sent to: HIREme@rdrc.sg

Join us in our mission to support and grow the endurance sports community in Singapore and beyond. We look forward to welcoming a new Social Media Marketing Manager to the Red Dot Running Company family!

Your responsibilities as a Media Performance Manager (Programmatic) –
 Manage multichannel programmatic campaigns (desktop, mobile, and video) while troubleshooting campaign delivery and performance issues
 Conduct full analysis of campaign performance, optimizations, issues, etc.
 Work with internal teams to provide clients with programmatic media recommendations and optimization strategies that align with objectives
 Traffic all creatives into platform and set up campaigns prior to launch date
 Maintain knowledge of media technology buying platforms and analytic tools
 Navigate through variety of third-party systems to complete monthly billing documentation
 Analyze campaign performance and make strategic investment and tactical media optimizations
 Provide clients with programmatic media recommendations and optimization strategies that align with objectives
 Deliver input on campaign goals, approaches, and methods to help establish success metrics and KPI's

Eku Energy is seeking a Communications Manager for our global business. In this pivotal role, you will lead the communication and engagement function, playing a crucial part in supporting Eku Energy's global business expansion.

As a key contributor to our team, you will collaborate across various departments, overseeing global communications, marketing, media, and stakeholder engagement for our battery storage investments and operations. As the Communications Manager, your responsibilities will include executing strategic communication initiatives, fostering engagement, and strengthening our presence in existing and new markets.

This role offers flexibility in terms of location within the APAC region, either in Melbourne or Sydney, and will have operational reporting to the Senior Manager Policy and Regulation APAC, while functionally aligning with the People and Culture group structure under the leadership of the Chief Human Resources Officer. This position presents a unique opportunity for a passionate communications professional to make a significant impact on Eku Energy's journey towards global market leadership. Join us in advancing the transition to a low-carbon, sustainable global economy with battery storage investments.

• Design and manage Eku’s global media, communications and engagement strategy.

• Enhance and protect Eku’s brand reputation, acting as brand guardian and ambassador internally and externally.

• Lead media activity and engagement, working with external agencies as appropriate, to prepare and distribute press releases, engage media and ensure consistent, targeted and high-quality coverage globally.

• Oversee the development of all communications collateral to support company announcements, milestones and public engagement activities.

• Brief senior executives and the global business, preparing proactive key messages and collateral to support internal and external activities (i.e. presentations, investor briefings, media relations).

• Manage and continuously improve Eku’s online presence including web, LinkedIn and other modes of engagement, including media monitoring.

• Oversee and coordinate the company’s global events calendar and attendance, including pitching for speaker opportunities as appropriate, and ensuring all company attendees are briefed and supported appropriately.

• To be responsible and to design and deliver community and stakeholder engagement strategies at a project and portfolio level.

• Develop and maintain strong relationships with key stakeholders, including shareholders, partners, media, suppliers, local communities, First Nations representatives and broader project stakeholders.

• Design, implement and oversee Eku’s Community Grants and Partnership initiatives.

• Support internal communications, including intranet development, and work with the People & Culture department to develop our employee brand and offering.

• Work collaboratively across the global organisation to coordinate and drive marketing and communication efforts, including the management of third-party suppliers and agencies.

• Manage, monitor and report on the effectiveness and impact of communications activity and spend globally.

• Develop and implement robust policies and frameworks for communications activities (e.g. approval processes, crisis management plans, social media policies).

Competencies of the role

·       Bachelor’s degree in communications or relevant field.

·       6+ years’ work experience in marketing and communications. 

·       Proven ability to create, manage and deliver strategic communications plans globally.

·       Excellent written and verbal communication skills with demonstrable experience in media relations and stakeholder engagement.

·       Knowledge and track record of working in renewable energy and battery storage industry, project development, infrastructure and investments is favourable.

·       Exceptional organisational skills with ability to manage projects and budgets, often under time pressure, to meet multiple deadlines.

·       Strong team player who can build and maintain internal and external relationships at a senior level.

·       Excellent attention to detail.

·       Self-starter who can work independently in both strategy and execution, in a fast-paced environment.

·       Additional language skills are a strong preference but not required.

Competencies required of all our people

·       Organisational: Entrepreneurial thinking and acting - problem solving capability - innovation capability.

·       Social: Highly motivated with a versatile personality - excellent interpersonal skills - client orientation, communicative - collaborative - enthusiasm to knowledge share.

·       Implementation: Self-management - result and solution orientated - quality awareness - Welfare, Health, Safety and Environmentally focused.

·       Culture: Helps to build a foundation of trust – creates stability – instils kindness – provides structure – is and fosters accountability – cultivates a spirit of reliability – fosters respect.

 

Our commitment to Diversity, Equity and Inclusion 

The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders, and communities. At Eku, you will be encouraged to be yourself and supported to perform at your best. If you are inspired to deliver on our purpose of ‘empowering people to innovate and invest for a better future,’ we want you on our team. If you need adjustments made to the recruitment process, please let us know.

As an inclusive employer, Eku does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.

Joining Eku means you will be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.

• 25 Days of annual leave
• Flexible working
• Incentives
• Great working culture/global
• Attractive remuneration package

• Develop a digital planning strategy.
• Translate strategy to proposal (digital media planning).
• Develop solid digital media proposals.
• Global ad hoc request, local ad hoc request, regular report (monthly/weekly).
• Establish good relationships with clients to ensure smooth operation.
• Overall account stewardship to ensure communication strategy and implementation are in sync with clients' business direction.
• Undertake key initiatives/business solutions in tandem with clients' goals, business objectives, and priorities.
• Maintain regular WIPs, dialogues, and reviews to ensure effective work processes.
• Improve and uphold agency evaluation.
• Understand the clients' digital guidelines and infrastructure.
• Groom team for digital planning knowledge; center for integration and evaluation of buying/reporting/optimization to build excellence benchmark for the overall team.
• Oversee implementation of back-end campaign tracking and analytics.

If you love coordinating and executing events, are hands-on, resourceful, and like to organize fun experiences, we want to hear from you!

Job Description:

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 6 months commitment
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google suites, Zoom, Google meets, etc)
• No prior experience required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Snacks, coffee, drinks, in the office

• Events on-site coordination and execution (both in-person and virtual events)
• Events management and operations
• Events logistics set-up, preparation, and tear-down
• Client management, event facilitation, and briefing
• Recruiting, training, and management of a team of facilitators
• Events logistics planning, inventory management, stock-check, and equipment maintenance
• Developing and testing new games, creative workshops, and experiences
• Administrative duties and other matters required

Job Requirements:

• Fresh graduates are welcome to apply
• At least 1 year of relevant event experience preferred
• Outgoing and Sporty personality (love interacting with clients, coordinating events, client briefings, and set up and tear-down activity equipment)
• Strong work ethic, responsible, meticulous, and a problem-solver
• Able to handle a hands-on working environment (involves physical work, conducting outdoor events under the sun, event set-up and tear-down, maintaining equipment, etc)
• Proficient in using software such as Microsoft Office, Google Docs, Google Slides, Google Sheets, Zoom, etc)
• REQUIRED: Class 3 Driver’s License (Auto or Manual) (You will be required to drive our company vans)

Why Join Us:

• Join our fun and dynamic team to build the brand with us!
• Great learning opportunities (everything from client management, event execution, operations, logistics planning and execution, facilitator training and management, etc)
• Great career progression (if you perform well, you might be heading a team of operations executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 2500 to SGD 3500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks, in the office

ABOUT THE ROLE
We’re looking for a creative Social Media Manager to take ownership of social output for a number of global clients.

You will have a proven background (min. three years) in publishing or agency, and be comfortable concepting social ideas that get online communities fired up — particularly across Instagram, TikTok and LinkedIn.

You will be working directly with clients, leading always-on activity from ideation to execution across both consumer and corporate worlds. So you’ll be a calm and capable communicator with a solutions-focused mentality.

The accounts we’re hiring for span a range of sectors, from automotive to sports. So you’ll ideally have a versatile range, and be comfortable across multiple verticals.

As part of the Editorial team, you’ll stay on top of trends and move at the speed of internet culture. You see yourself as a strong solo worker, but also the ultimate team player. We’re hard workers, big thinkers, care about the small stuff and like to have fun.

ROLE-SPECIFIC REQUIREMENTS
The nature of We Are Social’s business requires a high level of flexibility and versatility. While the specific content of your role is clearly defined, the nature of the demands placed on us and the creativity of our campaigns means that the role will evolve over time and needs a ‘can do’ approach to picking projects up and making them happen.

We expect you to show confidence and competence in the key areas below:

• A keen interest in cultural and social trends
• A proven creative conceptor who’s confident in delivering planned and reactive assets, particularly across Instagram
• Capable of delivering clean copy in the correct tone of voice, ensuring it’s on-brand and always on-time
• Adept at finding the key insight/hook that will capture attention 
• Able to craft an inspiring and clear deck (in Google Slides) to present work
• Accountable for deadlines and thinking ahead, preempting any problems
• Confident dealing with clients and being able to collaborate respectively
• Be able to deal with feedback constructively and dispassionately
• Strong social platform knowledge across the major platforms, while curious about new platforms and developments
• Excellent communication, presentation and project management skills
• Being calm under pressure and with the capacity to manage multiple projects simultaneously
• Experience in organic (and ideally) paid social media
• Manage, track, and report on performance, using learnings to optimize future creative opportunities

• Ability to assess key learnings from campaigns and incorporate them into your next work
• A knack for turning complex information or jargon into digestible consumer-friendly comms

ABOUT WE ARE SOCIAL

We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world's leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.

We’re focused on creating ideas worth talking about. How do we do that?

• We put social thinking at the centre of what we do.
• We connect people and brands in meaningful ways.
• We create ideas worth talking about.
• We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

INTERESTED?

Are you interested in the opportunity you just read? If you have any questions, don’t hesitate to contact Chloe Houlcroft (People & Culture Assistant at chloe.houlcroft@wearesocial.net). You can apply by sending us your CV and cover letter. In the interview process, you will meet, among others, Ruaridh O’Donnell (Editorial Director) and Suzie Shaw (CEO)

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

Position: Senior Manager, Internal Communication

Reports to: Senior Director, Internal Communication

Location: Loblaw Companies Ltd., 1 President’s Choice Circle, Brampton, Ontario L6Y 5S5

Position: Full-time permanent

Help us inspire and educate Canada’s largest private sector workforce

Imagine being the voice that gets to bring a company’s purpose, and its efforts to fight climate change and advance social equity, to life for over 220,000 employees working in communities all across the country. Imagine having the freedom to explore a wide variety of channels to do so – from traditional written communication to the latest trends and storytelling approaches – while also getting to work with passionate leaders at the company’s head office and 2,500 stores and pharmacies. Imagine having ‘creativity’ listed as one of your key deliverables for the year.

Got a smile on your face? Great, then maybe you should be our Sr. Manager, Internal Communication – focused entirely on keeping our people informed and excited about all the great things we’re doing to help Canadians Live Life Well.

Here’s what you’ll need to do:

• Develop and implement a comprehensive internal storytelling strategy that showcases the company’s purpose (helping Canadians Live Life Well) and ESG efforts (fighting climate change and advancing social equity); recommend and implement new tactics as part of this strategy where appropriate.

• Proactively uncover story ideas by establishing relationships across the business – people like your fellow communicators, operators, merchants, store managers, pharmacists, DC leaders, to name a few.

• Institute a content calendar that plots stories across all possible communication channels, on a daily, weekly, monthly, quarterly and annual cadence. Monitor and analyze the effectiveness of tactics, continuously adopting data-driven opportunities for improvement.

• Creatively leverage a variety of mediums and approaches to effectively storytell, including written pieces, short- and long-form video, podcasts, live presentations, digital signage, store activation guides, and more.

• Partner with external communication counterparts to identify opportunities for content cross-promotion.

• Stay up-to-date with industry trends and best practices in internal communication, digital storytelling, etc.

• Support the implementation of a LinkedIn strategy for the organization’s Management Board.

• Support with the management of several internal events, including VP Meetings, VP Offsite, Quarterly Results Town Halls, and more.

• Some travel required (<5%)

• And other stuff too.

Ideally you will have:

• University degree (preferably with a specialization in English, Communication or Journalism) with 7-9 years of related experience doing most if not all of the things noted above.

• Excellent written, verbal, audio- and video-based storytelling skills, with an ability to produce in various styles and formats.

• Strong understanding of various communication channels and approaches, and the ability to select the most appropriate ones for different messages and target groups.

• Track record of planning, executing and measuring strategic communication plans that drive business results.

• Interest in leveraging AI to simplify and guide creative work.

• Proven ability to support and counsel senior leaders.

• Strong interpersonal skills with the ability to build relationships and work effectively within cross-functional teams.

• Experience with script development, video production, event and project management.

• Advanced knowledge of Microsoft Office Suite (Word and PowerPoint).

• Comfort working in a fast-paced environment with the ability to adapt to change and meet timelines (without sacrificing quality!).

• A positive attitude, a desire to learn, a willingness to roll up your sleeves to get work done either independently or as part of a team.

• Demonstrated commitment to diversity, inclusion, and ethical communication practices.

• A sense of humour.

• Assets: knowledge of key social equity and climate change issues; bilingualism (English and French).

• A portfolio will be requested; a writing test may be administered.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Position Title: Social Media Manager, Consumer Experience

Location: New York, NY, US

Careers that unlock the magic of human connection 

Who we are 

Pernod Ricard is a global premium spirits and wine company. We’re the team behind leading brands such as ABSOLUT® Vodka, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, Beefeater® Gin, and Avión™ Tequila, as well as many more superior wines and exquisite champagnes! 

Working at Pernod Ricard is all about igniting conviviality in that all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Here, we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making a new friend every day, and realizing our potential as people and as a business! 

The salary range for this role, based in New York is $103,200.00 to $115,000., range will vary if outside of this location.  Base salaries are determined during our interview process, by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position.

Position Summary

The Marketing Accelerator Team is a Center of Excellence withing Marketing responsible for driving meaningful consumer experiences powered by advanced capabilities in media, content, data and technology.  The Social Media Manager will sit within the Consumer Experience vertical of Marketing Accelerator, focused on delivering integrated and optimized experiences across our owned channels including Social Media, Consumer Care, CRM, and Website/SEO. This specific role will lead two pillars within the CX landscape, Organic Social Media and Consumer Care.   

The candidate will oversee executing PRUSA’s organic social media and consumer care capabilities across the entire portfolio. They will guide teams through delivery of best-in-class practices, demonstrate expertise to guide channel appropriate programming and execute effectively across these channels. They will build the framework and strategy for the work, oversee agency relationships, deliver tools and technology to guide execution and continually guide teams on execution across Pernod Ricard.  This candidate should be looking to drive impact and change while being sensitive to the power of change management and strategic influence.

Major Responsibilities / Accountabilities

This role will report to the Sr. Director, CX and will work cross-functionally with the broader Marketing Accelerator team, Brand teams and our Agency partners.  

- Portfolio Organic Social Media Strategy & Execution:

• Lead, deliver and embed portfolio social media strategy across PRUSA’s portfolio
• Lead the outlook, growth and management of PRUSA’s organic social media channels across all brands
• Source and provide thought leadership innovation opportunities for growth, engagement and advocacy on organic social
• Lead and standardize tools and processes to track, manage and effectively execute our programming across social –content calendars and reporting
• Advise teams on best practices, social strategies and content needs based on brand lifecycle and platform differentiators
• Lead relationship with multiple social media agency partner (s), aligning a portfolio SOW for efficiency and one voice to the agencies. Liaise with Brand teams to ensure seamless operation of day to day partner execution and management
• Deliver community management guidelines across the portfolio and ensure consistent process and protocol for consumer outreach
• Serve as CX expert and lead in these channels to Paris Global team and ensure compliance with Global standards and success metrics

- Portfolio Consumer Care Strategy and Execution:

• Oversee implementation and optimization of a robust consumer response experience across 20+ brands consistent with consumers multi-channel, multi-touchpoint, real time expectations
• Leverage "best practices" and technology to create a unique and fulfilling experience for consumers while protecting PRUSA brand reputation
• Implement and upgrade the execution of all Consumer Response processes, partnership and protocols including an escalation process around product or quality sensitive consumer complaints
• Lead the management of Consumer Response Center partner, scope and budget ensuring services, output and staffing aligns with business needs
• Promote and embed the upgraded consumer response operational systems and capabilities with internal stakeholders.  Provide analysis and interpretation of relevant consumer information to stakeholders including packaging feedback, quality issues or consumer trends
• Work with NA Operations team and Legal to enhance quality assurance strategy, oversee its implementation and assess its outcomes and effectiveness
• Train and successfully onboard new agents and brands onto the Zendesk platform
• Provide day to day support to agents, serving as portfolio expert which includes escalating matter to senior management and researching and resolving new issues on a regular basis
• Ensure development and adherence to KPIs to measure success

                                          

Job Requirements

• Location: This role is based in New York, NY with a requirement to be in-office 40% of the week
• Education:  Minimum Bachelor’s degree (or equivalent)
• Experience / Background:
  • 8-10 years of experience at a digital agency working with portfolio clients, or in a social media/digital/consumer response role at a large organization
  • CPG & BevAlc experience is preferred but not required
  • Total fluency in modern social media across all platforms and demonstrable experience in using organic social media to drive engagement, retention and business results
  • Experience managing third party tech platforms and/or digital/social/mobile agencies
  • Self-starter who is driven, solution-oriented and can perform well under pressure
  • Proficiencies in problem solving and the ability to multi-task are requirements
  • Ability to communicate effectively, verbally and in writing,
  • Strong cross-functional skills
  • Experience managing multiple stakeholders -- collaborative, consensus-building approach across a matrixed organization
  • Strong presentation skills with the ability to storytell  
  • A creative thinker with the ability to translate data into insights and ideas
  • Strong leader who can demonstrate problem solving skills, and operate with the utmost professionalism on confidential, legal matters

Ready to work with spirit? Read on…

Life and perks at Pernod Ricard 

Proud to belong - Just as we help to create moments that matter for our customers, we lead by example every day...bringing our whole self to work and building bonds that celebrate the human spirit, diversity, and foster deep connections.  

Empowered to soar - We set high expectations and seek to get the most out of life. Through flexibility and a hybrid workstyle, as well as unique learning opportunities, generous tuition reimbursement, and one-of-a-kind learning programs, we passionately grow our skillset. 

Committed to care - We are deeply committed to the long-term sustainability of our people, our industry, and our planet. We call this return on responsibility. From environmental sustainability to supporting local communities, our commitment is steadfast. 

Inspired to dream - We treasure new experiences and are proud to develop as people, not job titles. From rich immersive learning programs in Paris to exciting high-profile events, we blend a love of exploration into all that we do. 

Our hybrid work style 

At Pernod Ricard North America, our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. Our hybrid teams will work remotely the majority of the time and unite on-site two days per week or 40% of the time. Our team is empowered to start and finish their day at a time that works best for their lifestyle with the whole team available during the core hours of 10am-3pm. 

  

Plus, great benefits and perks to toast to a life filled with support including: 

• Competitive compensation including performance bonuses 
• Domestic & international career development opportunities 
• Competitive paid time off plan + wellbeing days   
• Medical, dental, vision and life insurance 
• Product allowance to enjoy on Pernod Ricard products   
• Gym reimbursement  
• Employee Assistance Program 
• BetterUp Care wellness benefits including nutrition, sleep, executive coaching, etc. 

And much, much more! Check out PRUSABenefits.com to view our extensive people programs and support. 

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local term

Job Posting End Date:

Target Hire Date:

2024-04-15

Target End Date:

Salary $5k-$6k, minimum 3 months contract, convertible to perm,

Working in a global Church, assisting in local and global church events

A. Events Management

· Supporing Local Minister in the Singapore Church conference

– materials for workbook and powerpoint slides, administer and organize VIPs registration.

· Liaise and work closely with hosts of local and overseas pastors and other leadership

meetings and conference on production of materials including powerpoint slides,

videos, printouts, transcripts, and travel schedules.

· Negotiate retreats/ camp contracts, liaise with hotel sponsors on venue, program, accommodations, F&B. Organize promo!on materials, welcome dinner and mee!ngs, onsite logistics set up for worship, photography, video recording, etc.

as well as on-site logistics and setup requirements. Liase with partners on flights, transportation and

accommodation.

· Organize all other planned events during the year.

B. Special Projects Management

· Manage Special Projects such as:

Planning, organizing and production of recordings, videos, worship for online Conferences (local and overseas).

Budgeting, planning, organizing both printed books and produc!on of videos as required.

C. Corporate Communications

· Lead on-site video produc!on recordings and post-production editing.

· Source for corporate photography and lead brief requirement.

· Brief, update & manage GA website with vendor.

D. Meetings and Finance Administra!on

· Organize annual Board Meetings, communicate with Directors, booking of venue

& online set up, arrange dinner, and circulate minutes.

· Execute and liaise with sponsors for conference fund sponsorship and other stated

funds when needed.

Job Requirements:

· Diploma or Degree in Business Administration are highly desired, or equivalent.

· Experience in events management, execution and stakeholder management is required.

· Possess progressive mindset and creative outlook for event management, video production & social media.

· Able to work with senior management team and across all staff levels.

· Adept at problem solving skills and balancing multiple events and priorities concurrently.

· Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.

LOOKING FOR FILIPINO CANDIDATES

Position : Social Media Manager 

Work Hours (Client) : 9 am to 6 pm, EST, M-F

Work Hours (MNL) : 9 pm to 6 am, EST, M-F

Holidays :       TBD

Pay Range : $900-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Company is a content creation and education company in the finance, credit card, and investing space. Founded in 2021, the company has a devoted following of 1.5+ million subscribers and works with a variety of brand partners.

We believe in investing in our people, recognizing their hard work, and rewarding their growth and loyalty. We are dedicated to creating a supportive and rewarding work environment where every team member feels valued and motivated.

Joining the company means being part of a forward-thinking company that values innovation, commitment, and the contribution of each team member. We're excited to see how you can help us grow, and we're equally excited to help you grow with us.

Duties and Responsibilities:

We’re looking for a social media manager who has graphic design capabilities.

They'll be using Canva and Photoshop to create graphics to post here Kaizen (@kaizen.hit) • Instagram photos and videos and they will need to be good at creating captions for both IG and X. Canva graphic templates are already provided but ability to create designs from scratch will be a huge plus

Minimum Requirements:

• Experience creating social media content, captions, and designs at least 2-5 years
• Canva and Photoshop proficiency required
• PORTFOLIO IS REQUIRED
• Ability to create designs from scratch

About our group:

The Recording Media Operations team is looking for a Senior Supervisor. In this position, you will be responsible for direct supervision of the operators. You will oversee activities in a production area to meet production goals, quality and cost objectives.

About the role - you will:

• Provide general supervision of a major factory unit with responsibility for quantity and quality of work, costs, methods, and the interpretation and enforcement of company regulations.
• Complete business excellence projects focused on operational efficiency, safety, scrap reduction, cleanliness, cycle time and yield improvements.
• Accomplish manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintain staff by recruiting, selecting, orienting, and training employees, developing personal growth opportunities.
• Maintain workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.
• Complete production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.
• Maintains quality service by establishing and enforcing organization standards.
• Ensures operation of equipment by calling for repairs; evaluating new equipment and techniques.
• Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and responding to requests.
• Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements; implementing change.
• Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed

This is a night shift position. Working hours are 7.30pm – 7.45am.

About you:

• Good communication and team management skills

Your experience includes:

• Leading group of operators to meet the team demand/quality/cost requirements
• Coordinating with all Engineering teams to meet key performance indicators requirements
• Do the work arrangement and performance tracking to improve team members’ skills improvement
• Responsible for operators’ Safety & Welfare
• Familiar with Microsoft Office
• Willing to work in cleanroom environment

Responsibilities:

• Drive digital activations in content management, advertisements, engagement, and analysis in social media platform in Facebook, Instagram, and Website

• Copywriting and development of marketing materials

• Plan, organize, and execute marketing events and consumer engagement activations

• PR, media relations, and media monitoring

• Any other duties as assigned.

Requirements:

• At least 1 years of relevant working experience; Wine/Spirits experience an advantage

• Ability to effectively work under independently

• Digital marketing experience in managing Facebook, Instagram, and website

• Flair for strong creative copywriting skill.

• Excellent written and verbal communication skills.

• Good team player and able to work well with all staff.