Customer Service Executive
Contract
Junior Executive
Kuala Lumpur, Federal Territory of...
2 weeks ago
6 months contract role (renewable)
Work Location: Kerinchi, Bangsar
Work shift rotation: morning, noon, midnight
Job Responsibilities:
Build rapport and long term relationships with Clients while providing excellent custo...
- 6 months contract role (renewable)
- Work Location: Kerinchi, Bangsar
- Work shift rotation: morning, noon, midnight
Job Responsibilities:
- Build rapport and long term relationships with Clients while providing excellent customer service standards.
- Create shipment booking arrangements
- Entertain customer's enquiries on product & services
- Collaborate well with Sales & Operation teams.
- Manage multiple customer contact channels: (Inbound/ outbound calls, Emails, Live Chats, Social Media Platforms , and etc)
- Achieve monthly KPI of dates arranged & waiting time.
- Manage and update list of Clients assigned regularly and promptly.
- Handle High profile customers.
- To liase with product team to improve operational workflow.
- To provide general operational and sales support.
Job Requirements :
- Candidate must possess at least a Degree, any field.
- Fresh graduates are also encouraged to apply.
- 1 - 2 years experience in Customer Service will be an added advantage
- Required skill(s): Call Center background, Customer Service, Coordinating Skill.
- Possess excellent verbal and written communication skills in English.
- Result driven and works well with KPI.
- Comfortable working with different modes of communication for liaison work (Primarily Phone)
- Possess own transport
Please apply with your comprehensive resume
Resume box: lifework.sun@gmail.com
Only shortlisted candidate shall be notified
Perks & Benefits
- Commission and bonus
- Nearby public transport
- Medical insurance
- Personal development opportunities
Lifework HR Services Sdh Bhd (Formally Lifework Staffing Services) is a local SME which was established in November 2005 as a business service provider that deals with human resource related services, outsourcing related operations, contract and permanent staffing. Our founding management paved the way for Lifework as it is now in leading to the growth of the company from humble beginnings to a significant organization in the recruitment business.
Throughout the years of constant challenges, Lifework not only managed to achieve its’ 5 years organization goals in growing the business, but we have developed into a mature and dynamically specialized recruitment company that provides staffing solutions for multiple organization