Total 1,859 Service Centre Manager job vacancies in Others category in The United States of America

The must haves for you to be considered for this role: Significant and demonstrable experience in either a PA or Senior Administrative Relevant knowledge and skills to the nature of this role. Experience of line management and supervision of staff including Experience of managing data for performance and reporting purposes Excellent working knowledge and proficiency in the use of Microsoft Office Suite Outlook, Word, Excel, PowerPoint Able to communicate with a wide range of stakeholders patients, public, clinical and managerial Proficient IT skills, with the ability to quickly adapt to new technologies. For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips see the help with your application document attached once you click apply. If youre someone who shares our passion for excellence and care, you belong at Berkshire Healthcare! We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Dawn Wolfe on 07929 185109 or email: dawn.wolfe@berkshire.nhs.uk wholl be delighted to help. We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required. Interview will be held on 15th May 2024

Come and work in a captivating seaside town, offering a great lifestyle, good schools and easy access to the M4 corridor. We require a committed, enthusiastic general practitioner and welcome applications from established physicians to those more recently qualified. We are offering the right individual a salaried role within our established and successful GP training practice. Working from our new purpose-built practice centre, you will enjoy the support of a friendly team and engage with opportunities for individual development. Team already compromising 8 partners, 5 salaried and 4 GP registrars Supportive, long serving and friendly staff New large practice premises List size circa 15,500 High QAIF achievement EMIS Web Wide range of enhanced services provided

To undertake the full range of activities required to deliver ongoing comprehensive mental health assessment for service users with severe and enduring mental health needs living in the community and in a range of settings. This will include: The use of standardised assessment tools, i.e. the Cluster Allocation Support Tool (CAST). History, strengths and aspirations. Mental state. Impact of culture and diversity. Functional needs. The needs of family and carer. Evaluation of risk. Physical health. Complicating factors. The interventions and treatments required to enable positive change. Safeguarding and public protection. Capacity under the Mental Capacity Act. To be responsible for developing delivering and reviewing comprehensive and complex treatment programmes using appropriate frameworks in line with evidence-based practice, including strategies to manage risk for service users with complex needs and carers, bringing in other resources as required. To act as care coordinator for service users with the most complex needs, also providing defined interventions to individuals on other workers caseloads. To plan, deliver and evaluate defined, specialist therapeutic interventions as indicated in the assessment process ,in line with personal recovery plans, including to service users who maybe on other caseloads. This might include: Individual or group therapeutic intervention. Psychosocial interventions. Motivational and coping enhancement strategies. Medication management. Interventions under the Mental Health Act. To deliver a range of defined activities/interventions to improve the carers ability to support the service user and to enable them in their relationship with the service user. To develop and maintain good partnership working with other services throughout all treatment episodes, including regular liaison within Primary Health Care Team, inpatient and intensive services, day services, Local Authority Swindon Borough Council, voluntary sector and with nominated carers/advocates. In collaboration with service users and carers, to be responsible for facilitating the development of complex comprehensive crisis plans, rapid access plans, advance statements etc, involving other agencies such as primary care etc where appropriate. To personally build and lead others to build, hope inspiring relationships with service users, which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans. To be responsible for maintaining own workload, as well as planning the workload of others, on a day to day basis, ensuring that time is prioritised effectively, utilising of electronic resources such as diaries/scheduling. To be responsible for the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, including working with others in the planning development and review of protection plans, ensuring the appropriate sharing of information. Coordinating and undertaking protective interventions which maybe required in the protection of others, as outlined in the protection plan, taking individual action where indicated. Personally and leading others to collaboratively and sensitively work with individuals, with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan, by actively promoting and using approaches which are affirming, build on strengths, identify past positive experiences and success, and use small steps to move towards the persons goal. Undertake active clinical leadership and supervision within the team, covering for the colleagues as required. To maintain the health and clinical records, ensuring both paper and electronic records are kept up to date in accordance with professional and organisational standards. Report and record within agreed timeframes, all activity relating to information reporting and performance requirements. To participate in management, caseload and clinical supervision in accordance with trust policy. To provide mentoring/training for others in relevant practice areas, according to professional requirements, taking a collaborative approach to practice development and evidence-based care. Specifically this means providing a safe and effective learning environment for the mentoring and supervising of students , participating in their learning objectives and assessments. Demonstrate responsibility for developing own practice in line with professional qualifications and for contributing to the development of others, by making use of and providing, effective feedback, supervision, coaching and appraisal. Monitor and maintain health, safety and security of self and others, undertaking assessments and taking appropriate action where required. Develop own knowledge and practice, and contribute to the development of others, making use of available feedback, supervision and appraisal to identify appropriate areas of development for this work role, taking responsibility for accessing identified learning and training opportunities. Lead, maintain and participate in practices which enable effective team working. To participate in on call rotas as required. To participate in local arrangements in order to ensure consistent care to service users across the local geography. Other Duties The post holder may be required to perform duties other than those given in the job description for the post. The particular duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and would not of themselves justify the re-evaluation of a post. In cases, however, where a permanent and substantial change in the duties and responsibilities of a post occurs, consistent with a higher level of responsibility, then the post would be eligible for re-evaluation. Person Specification Essential knowledge, skills and experience Diploma level/Degree in relevant health/social care profession, eg RMN, RGN. Current relevant registration with the NMC and commitment to CPD, registration with Social Work England, registration with Health and Care professions Council (OT). Demonstrates substantial post-registration experience gained working in front-line mental health services, undertaking assessment and delivering interventions. Is able to deliver from a range of possible key therapeutic interventions. Demonstrates a developed understanding of the recovery principles, and the role of secondary mental health services in the delivery of care. Demonstrates substantial experience of, and relevant professional practice, qualification in mentoring/assessing students and learners. Demonstrates substantial experience of assessing risk and developing risk management strategies. Demonstrates substantial experience of supervising others, monitoring their performance appraisal and ensuring delivery of activity. Able to articulate a detailed understanding of the relevant legal Frameworks/legislation including CPA process, Mental Health Act , Mental Capacity Act, and Safeguarding. Highly developed verbal communication skills, able to engage effectively with people at all levels even when a more assertive approach is needed. Highly developed active listening skills, which allow for reframing and testing of understanding. Highly developed written communication skills, with experience of compiling and sorting notes and reports, establishing statistical data and analysing information. Substantially developed IT skills including competent use of Microsoft Office, and the use of electronic record keeping systems. Demonstrates a willingness to embrace new technology and processes. Mobile with the facility to move quickly across a geographically dispersed area with limited access to public transport. Desirable knowledge, skills and experience Relevant post-registration qualifications, such as Thorn, Non Medical Prescribing, CBT, AMHP, Brief Interventions etc. Experience gained in a wide variety of settings.

Routine appointments - Telephone or Face to Face Duty session - urgent on day appointments Managing correspondence via docman Managing own test results Point of contact/support for allied health team and administrative staff Be an active part of the team in terms of attending practice clinical and general meetings and part of training.

The following duties will include: To ensure that the ward(s) / areas you are assigned to are cleaned in accordance with the Work Schedule for those ward(s) / areas. This will include vacuuming floors; sweeping, scrubbing and mopping floors; high and low dusting; wiping over and polishing (where applicable) both vertical and horizontal surfaces, mirrors, chairs, bins, sani-bins; cleaning toilets, sinks, baths and showers; cleaning regeneration ovens, fridges, holding fridges, microwaves and others items in the kitchens; defrosting fridges on a regular basis; restocking consumables such as toilet tissue, handtowels, soap; descaling taps; and bins and replacing bin liners. (* Providing they have not been soiled with body fluids). We are looking for individual (s) who can work part hours are available across the working week: Part-time hours (shift pattern as below) Monday 18:00-20:00 Tuesday: Of Wednesday : 18:00-20:00 Thursday: Off Friday : 18:00-20:00 Saturday Off Sunday Off Please see the Job Description and person spec for main duties and responsibilities. For further information please contact us.

The following duties will include: To ensure that the areas you are assigned to are cleaned in accordance with the Work Schedule for those ward(s) / areas. This will include vacuuming floors; sweeping, scrubbing and mopping floors; high and low dusting; wiping over and polishing (where applicable) both vertical and horizontal surfaces, mirrors, chairs, bins, sani-bins; cleaning toilets, sinks, baths and showers; cleaning regeneration ovens, fridges, holding fridges, microwaves and others items in the kitchens; defrosting fridges on a regular basis; restocking consumables such as toilet tissue, handtowels, soap; descaling taps; and bins and replacing bin liners. (* Providing they have not been soiled with body fluids). Please see the Job Description and person spec for main duties and responsibilities. For further information please contact us.

Please see the Job Description and Person Specification for more specific details regarding the job.

Deal with telephone enquiries from health professionals, services users, service user families, carers and team members in an informed and sympathetic manner, taking into account mental/physical health needs, and cultural or language barriers. Taking and passing on messages promptly and taking action where necessary. To provide and receive complex and sensitive information using tact and diplomacy. To act in accordance with the Service in processing new referrals. This includes but is not limited to: allocating referrals, completing Excel spread sheets and making sure all administration processes for each referral are adhered to with speed and fluency. To create/accept referrals within the S1 platform and highlight for clinical triage. To assist with onward referrals to other teams. To monitor S1 wait lists and caseloads and assist with the allocation of patients and entering patient details into appropriate health care professionals diaries. To regularly access and monitor the generic email systems, responding to all queries or redirecting as appropriate. Maintain service line databases for record keeping, ensuring accurate reporting. Complete regular archiving of patient notes in line with trust policies and procedures. To act as Subject Access Coordinator for the service, attend required training, and follow the Trusts policies and procedures. To provide administration support for service line clinicians To undertake word processing tasks such as letters and memos, reports, notices, and e-mails, including via dictation software. To undertake the photocopying and distribution of documents, processing of correspondence and general clerical duties as required. To maintain and monitor stock as required and use set processes for ordering of goods/supplies. To have the ability to use the E-procurement system and raise any queries/issues when necessary. To support procurement processes for service line, including ordering, liaison, receipting, and invoice processing. To have a comprehensive understanding of computer software such as MS Office and to be the lead on using SystmOne To collate and present activity data for service and management meetings and for monthly and ad hoc statistical returns via Tableau or other. To assist with the training of new staff members and bank staff as and when necessary. To co-ordinate, monitor and record the mandatory training for the department ensuring that staff are reminded when training is due (if applicable). To support service lead with Healthroster, including recording of annual leave, absence, or sickness, printing and distribution of rotas where necessary (if applicable). To organise, attend and contribute to the departmental and service meetings, which may include room/venue booking, distribute agendas, take and distribute minutes, and action any decisions made by the team as appropriate. To support in the planning and arrangements for team away days, training sessions etc. To undertake ad hoc or specific project work as requested. To produce training packs, certificates, forms and presentations as requested by the clinicians/team lead. To support the maintenance of any of the teams clinical equipment as needed, including liaison with BCAS for yearly checks. To support the logging of complaints/compliments and incidents on Datix. To be familiar with and to work within CNWL policies related to the function of administration and your responsibilities as an employee. To be able to meet deadlines and to manage time effectively To be able to work on own initiative and undertake work which does not require checking as a matter of routine Regularly review administration processes, procedures and office systems to ensure effectiveness and efficiency.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role The successful applicant will require excellent planning and organisational skills. The post holder will lead a comprehensive, effective and efficient secretarial service, working under pressure to targets and deadlines and using the relevant IT systems to ensure that high quality services are being delivered within a busy department. They will be able to remain supportive and professional whilst dealing with emotional and sometimes distressed patients. You must be highly motivated with excellent communication skills, an ability to use your own initiative and work well under pressure. You will be adaptable, reliable and an excellent team member with good secretarial qualifications and/or experience. Knowledge of working in a Hospital environment and medical terminology is desirable. You will be working with a wide range of people and communicating with both patients and staff therefore empathy and patience is essential. Working Pattern: 37.5 hours per week, Monday to Friday Interview Date: To be confirmed For further information please contact: Casey Bennett; Admin Line Manager on casey.bennett@nhs.net This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. A Guide to completing your application form can be accessed on the right side of this page under the job description. The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon.

Please kindly refer to the job description and person specification by clicking on the JD/PS attachment in the advert.

Working to the direction and support of the In-patient Services Modern Matrons for Mental Health and in conjunction with the Senior Inpatient Nurse Managers from the Specialist Services Division, The Site Manager will be responsible for providing highly specialist advice regarding the management of patients when attending emergencies and will be required to advise on appropriate course(s) of action to taken to de-escalate and/or manage the patient in line with risk and care plans. The Site Manager will work collaboratively with Ward Managers, Crisis Resolution and Home Treatment Team (CRHT), Community Teams and external organisations to ensure adherence to Trust wide Policies and Standard Operating Procedures and provide specialist knowledge and guidance to further develop and update these policies and procedures. The site Manager will raise awareness of these Policies and Standard Operating Procedures and propose changes, amendments and developments that may impact across all inpatient services on the site. The Site Manager will have responsibility for and lead on coordinating the 136 HBPoS and ECT suite including line management responsibility for HBPoS staffing team, Assistant Practitioner for Health and Wellbeing and Lead support worker within the 136 suite. The site manager will also support within clinical decision making and prioritisation of bed management in support of non clinical bed manager to ensure patient and site safety. The Site Manager will use best evidence such as NICE guidelines, Trust Policies, other recognised best practice guidance and knowledge of the patient/s and inpatient wards needs to make decisions, and to provide specialist knowledge to guide and influence decision making by others.

The following are the core responsibilities of the Operations Manager. The Operations Manager is responsible for: Supporting the Practice Manager and Deputy Practice Manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities. Providing leadership and guidance to the Reception and Admin team adhering to policy and procedure Create staff rotas and ensure the practice Reception Team has adequate cover at all times. Ensure annual leave and sickness is documented and managed appropriately and that the practice has adequate cover. Create room rotas ensuring clinicians have an appropriate allocated space for their session. Attend and minute practice meetings as required Ensure servicing and maintenance requirements are met and documentation is up to date and accurate. Manage practice fire safety and legionella requirements. Overseeing the administrative elements of QOF, liaising with GPs, nursing staff and administrators Implementing systems to ensure compliance with CQC regulations and standards. Ensure reception team have followed an induction program and are compliant with training Conduct staff appraisals, supervision and probationary reviews and support disciplinary procedures. Undertake RA sponsor training for smart card management. Source locum cover ensuring they are added to clinical systems in a timely manner and that rotas are created in line with agreement. Ensure stationery supplies are stocked and maintained sourcing competitive suppliers Manage our digital platform and ensure patients are booked and signposted appropriately. Be able to cover all areas of reception role. Support staff to reach their full potential and identify training needs. Actively encouraging and promoting the use of patient online service Any other duties as required. In addition to the primary responsibilities, the Operations Manager Ensure all staff are aware of the management of the premises, including health and safety aspects and undertake risk assessments and mandatory training as required. Support the practice team to reach QOF targets (supported by the Lead Nurse and Deputy Practice Manager) Support the practice and management team with continuous improvement and change initiatives. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

HOURS: 37 Job summary: Responsibility for the smooth, efficient and profitable running of the practice, and maintaining a happy and committed team. Job responsibilities: Operations Management Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities. Chairing practice and partner meetings and ensuring that communications are cascaded to other staff appropriately. Personnel and training Managing the administrative staff and non-clinical management of nursing staff, including securing funding and taking lead responsibility in staff appraisal and organising recruitment selection and training. Ensuring contracts of employment are provided to all staff and that all relevant employment legislation is followed. Ensuring the practices employment policies and procedures are comprehensive and up to date. Being responsible for the recruitment and retention of staff Establishing, reviewing and regularly updating job descriptions and person specifications Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively. Overseeing HR responsibilities for the practice, including as host practice of PCN staff. Coordinating the reviewing and updating of all organisation policies and procedures Finance and profitability Ensure that the book-keeping, petty cash and other financial aspects of the practice, including payroll and NHS pension scheme arrangements are accurate and complete. Ensuring that all income and expenditure due to or made by the practice is received or recorded in the accounts of the practice. Ensure all claims for contract work and reimbursable monies are submitted. Work with the partners in seeking to maximise income and reduce expenditure. Briefing partners on all financial matters, including forecasting Information technology Working with the IT clerk to ensure that the IT system is appropriately maintained and developed. Ensure compliance with Data Protection legislation. Actively encouraging and promoting the use of patient online services Lead contact within the practice for information governance Managing the organisation IT system, delegating staff to act as administrators. Ensuring compliance with IT security and IG Premises and equipment Responsibility for security, repairs, insurance and maintenance of premises, services and equipment. Ensuring that the practice complies with aspects of Health & Safety at Work (HASAW) legislation. Managing the procurement of organisation equipment, supplies and services. Patient services Implementing and maintaining systems to receive patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner. Reviewing and updating the practices information leaflet/website, practice publicity and health education material. Coordinating and leading the compilation of organisation reports and the practice development plan (PDP) Keep the practice policies and procedures up to date and ensure readiness for CQC Future planning Preparing a practice business plan, annual report and practice aims and objectives as required by the partners Keeping abreast of developments within the NHS that might impinge on the practice or individual partners and offering options for consideration by the partners. Ensuring the team reach QOF targets (supported by the nursing and administrative leads) as well as IIF and other local and national targets Ensuring the organisation maintains compliance with its NHS contractual obligations External relationships Ensuring efficient internal and external communication, including being the focal point for contact with the primary care organisation, solicitor, accountant and other bodies Managing contracts for services i.e., cleaning, gardening, window cleaning etc. Representing the practice in external meetings Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & safety: The post-holder will implement and lead on the full range of promotion and management of their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to): Ensuring job holders across the practice adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. Maintaining an up-to-date knowledge of health and safety and infection control statutory and best practice guidelines, and ensure implementation of these across the business Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business Making effective use of training to update knowledge and skills, and initiate and manage the training of others Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers Undertaking periodic infection control training (minimum annually) Routine management of own team / team areas, and maintenance of work space standards Demonstrate due regard for safeguarding and promoting the welfare of children Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development: The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.