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PHB’S SUBSIDIARIES
OFFICE MANAGEMENT
FIXED AND COMPANY’S ASSETS
OFFICE SUPPLIES AND STATIONERY
COMPANY MOTOR VEHICLE/PARKING, PETROL AND TOLL CARD
COMMUNICATION AND CORRESPONDENCES SERVICES
GENERAL ADMIN ACTIVITIES
OTHERS
QUALIFICATION AND EXPERIENCES
Perks & Benefits
Pelaburan Hartanah Berhad (PHB) is a real estate investment holding company, a wholly owned operating subsidiary of Yayasan Amanah Hartanah Bumiputera (YAHB). It was established on 8 May 2006 with the aim to boost Bumiputera ownership of prime commercial real estate assets in Malaysia. Its key delivery vehicle is Amanah Hartanah Bumiputera (AHB), a shariah-compliant unit trust fund.
PHB’s core business is to strategically acquire and develop properties at prime locations in Malaysia and to share the benefits of ownership therefrom via issuance of trust units to Bumiputera community through Amanah Hartanah Bumiputera (AHB).
Responsibilities:
Requirements:
Perks & Benefits
Pioneering the world of investment and finance, Quarters is the fastest-growing professional Wealth Management firm that surpasses the golden industry standards. Since its establishment in 2017, the brand has been applauded for its outstanding financial solutions, corporate advisory and investment portfolio, all of which have carved unparalleled success in the field.
Quarters, hailed as a reputable corporate identity, is comprised of a nexus of strong and vibrant financial companies that spearheads the group’s diverse financial products. This facade is a sustainable financial ecosystem in its own right, backed by a group of professionally certified consultants, to invest for the future of its clients. Over the years, Quarters has built its excellent track record of performance, thereby making it a highly acclaimed and trusted brand across the continent.
To date, Quarters has left its mark not only in Malaysia, but also in Australia and Singapore, to name a few. Joining forces with its regional partners from all corners of the world, it vests financial interest in various international businesses, thereby becoming the mover and shaker of the regional economy. Such credential spells growth and development for the business to deliver value to all of its stakeholders at the greatest height.
If you are looking to excel and make a difference, take a closer look at us…
If you are looking to excel and make a difference, take a closer look at us…
The Personal Financial Services Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling. Additionally you will also be the first point of contact to recommend Bank’s products and services to customers and be responsible for high levels of Customer service and seamless transactions.
Sales & Service
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
Assist in calling up customers for service / sales interactions;
Operations
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
Over-ride transactions as per Bank defined transaction limits;
Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier);
Comply with staff rotation guidelines through inter-branch/region transfer as part of operational risk mitigation;
Observe and comply with the Bank’s Code of Conduct & Ethics;
Other Responsibilities
Maintain confidentiality of customers and Bank’s information in a responsible manner;
Keep a clean, organized work area and maintain a professional appearance;
Attend all trainings as applicable including e-learning/Workday;
Filing of reports;.
Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc;
Carry out other duties as assigned periodically.
Requirements
Education/Qualification
Malaysian citizen
Fresh graduates or candidates with relevant work experience are welcome to apply
Experience
Related working experience in financial institution or related field
Possess customer interaction / cash handling / transaction processing / sales experience
Special Skills
Basic banking knowledge
High level of integrity and accountability
Excellent service mindset and communication skills and cross selling skills
Professional appearance and courtesy
Certification/Licensing Requirements (optional)
FIMM / UT license
PCE & TBE license
What’s next?
Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
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