Total 4 Sales Support Specialist job vacancies in Kuala Lumpur

WHAT YOU WILL OWN :

• With the world as your platter, you will identify and source top talents across multiple functions and job levels, including but not limited to Customer Service, Commercial, Vendor Operations, Service Operations etc.
• You will partner with hiring managers to identify key requirements for each requisition, target companies and target candidates to reach out to.
• You will present the preselected candidates to hiring managers with a supporting summary that’s like an elevator pitch to convince the hiring manager(candidate profile based on screening, phone interview and tests).
• You will own end to end recruitment process for each role assigned to you, which is not limited to sourcing, pre-screening, coordinating assessments & interviews, conduct reference checks, extend offer & maintain a relationship till the employee comes on-board. (Basically, your KPI here would be candidate experience)
• You will build and maintain a strong candidate pipeline through various channels by utilizing LinkedIn, specialized job boards, social networks, networking initiatives.
• You will track critical recruitment data, produce regular and ad-hoc metrics and reporting on recruiting activities.
• You will update and maintain accurate records in our applicant tracking system.
• You will get better at what you do every day as you are your own critic.

ROLE POSITIONING AND OBJECTIVES:

While leads are provided, you will be expected to:

• Have the ability to sell gift cards on the phone and mainly communicate with HR managers, Office Administrators and Benefits managers looking to partner with foodpanda for business.
• Able to understand and meet the needs of our potential partners and immediately build a trusting relationship.
• Achieve sales target which given by the manager.
• Build relationship and manage new clients.
• Proactively communicate with other PIC at client side, when & if needed.
• Comfortable in working with online business tools such as Google applications. Experience with Salesforce a plus,but not mandatory.
• Meet requirements in the areas of documentation accuracy, partner approval and systems processing.
• Meet the expected daily productivity in terms of number of calls and sales
• be resourceful & able to handle client objection   

WHAT YOU WILL OWN:

• Enjoyable, dynamic and challenging working environment
• Responsibility from day one in a fast-growing global company
• Employee Discount Codes
• Regular company and team events
• E-learning platform

We are looking for a highly analytical Business Finance Associate to join our Regional team based in Singapore, overseeing the business in foodpanda APAC markets.

The Business Finance Specialist will collaborate with multiple stakeholders across the APAC region and will support the team in reporting, analysis, automation, and process improvement. The ideal candidate will have a track record as a significant individual contributor as well as a strong team player. The individual will have exceptional attention to detail, but will also be a strategic thinker, excited by the opportunity to test ideas and lead projects that impact the company.     

Responsibilities:

• Build strong relationships with internal stakeholders to understand business challenges and opportunities.
• Recommend solutions across the complex range of products and processes.
• Manage end-to-end data projects; identify issues, gather information from various sources, analyze data, interpret patterns and trends, build models, give recommendations, and create insightful automated reports
• Review day-to-day operation processes, identify areas of improvement and make actionable recommendations based on underlying analysis
• Perform finance operation process analysis, measure the operational impact from a broad range of variables and key indicators.
• Contribute to ad-hoc projects, and continually automate/streamline processes to improve business efficiency in the region.

We are now looking for a highly driven and motivated Industry Manager, Sales & Operations Planning, Advertising and Partnerships (APAC) to join our fast-growing team in Malaysia as a regional individual contributor. The successful candidate will be a key member of our Strategy and Operations vertical,  Advertising and Partnerships (APAC) team; you'll be the bridge between business and advertising technology making sure we are providing best-in-class services to maximize revenue growth.

Responsibilities:

Planning & Execution

• Responsible for the Sales Operations, applications and tools’ integration, framework, strategy and roadmap
• Accountable for the sales planning exercises, owning and driving milestones with the respective cross-functional and partnerships teams
• Design and set up sales metrics and sales models based on strategic objectives
• Set up Salesforce SOP by evaluating existing booking practices and methodologies and explore opportunities for improvements
• Partner with various internal teams, including Product/Ad Ops/Sales/Marketing/Data/Business Development teams, to identify new strategic collaboration to drive operational efficiency and improved productivity
• Work closely with Marketing team to explore methods to support lead generation process such as using CRM tools and Salesforce
• Oversee the sales funnel through salesforce; track, measure and report accurately. Optimise the sales process to drive efficiency for partnerships teams
• Drive adoption of sales processes, SOP, SLA, best practices, forecasting tools and dashboards within respective regions through training and roadshows
• Owner of sales data accuracy and integrity
• Participate and contribute to the Advertising & Partnerships team’s growth and research projects

Analysis

• Identifying customers and sales opportunities by analyzing sales data and consumer trends
• Track and report monthly sales revenue VS targets to provide data analysis on identifying business gaps and recommendation for improvement
• Take ownership of sales metrics such as inventory utilisation rate, forecast, sales pipeline, sales realisation and recurring rate and ROI
• Analyse, identify and build management dashboards to provide visibility on the health of the Advertising & Partnerships business and track other areas of growth opportunity