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Customer Services Advisor
Nuffield Health North Staffs Hospital | Customer Services | Permanent | Full Time
£21,333 per annum
37.5 hours per week
At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.
At Nuffield Health, a role like this is about much more than achieving commercial success. Because our focus is on bringing the best of what we offer to the local community. If you have a flair forging strong relationships, driving sales and customer experiences, you could be just who we're looking for.
As our Customer Services Advisor, you will:
Handle customer enquiries (both via telephone and website), supplying customers with information about the services offered at the hospital.
Communicate with customers both over the telephone and via email, and where necessary face to face providing excellent customer service.
Provide customers with information regarding Hospital services and treatments ensuring all requirements/queries are dealt with effectively.
Log enquiries on the Hospital CRM and oversee the customer journey.
Undertake bookings for the customers ensuring full adherence to GDPR.
Ensure all customer interaction is undertaken in a timely manner.
Work closely with Consultants and Medical Secretaries in order to provide services for patients.
To succeed as a Customer Services Advisor, you will need:
Excellent customer service skills
Experience working in a sales environment
An eye for detail and accuracy with a "right first time" mindset
Excellent written and verbal communication skills
Excellent interpersonal skills and a good level of IT literacy
Good organisational skills
Helping you feel good.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.
Nuffield Health North Staffordshire Hospital
At the Nuffield Health North Staffordshire Hospital, we are recognised for our expert clinical care, expertise and friendly atmosphere. Our excellent teamwork and commitment to training has created an innovative clinical environment. Our purpose-build hospital has 39 bedrooms, 3 theatres and 1 minor treatment facility and busy outpatient department. We also provide physiotherapy, pathology, CT, MRI and diagnostic imaging services. We are conveniently located on Clayton Road, off the A519. We also provide free parking for staff.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.
It starts with you.
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Polish Speaking Customer Service Advisor
Full Time
Temp to Perm
Edinburgh
Hybrid
Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh?
This leading global client offers a chance to advance your career with a competitive salary of £25,000. You will receive personalised training and ample opportunities for professional growth. Join a team of dedicated individuals committed to providing top-notch service!
Your role will involve;
* Managing customer orders and working closely with logistics
* Handling phone calls and emails internally and externally
* Maintaining relationships with carriers and customers
* Solving issues quickly and efficiently
What do you need?
* Strong multitasking skills
* Proficiency in computer software are essential
* Excellent written and verbal communication skills
* Adaptability, dependability and problem-solving abilities
* Willingness to work collaboratively and respect others
If you meet these requirements, we invite you to apply for this exciting position!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Official account of Jobstore.
Search are exclusively working with a business based just outside Bristol who are looking to add a Customer Support Specialist to their team to keep up with demand.
As a member of the Customer Support team you will be responsible for thousands of customer and supporting them through their lifecyle.
This role is office based and offering a competitive salary of £25,000 - £26,000 dependent on experience.
Duties:
Experience required:
If this sounds like the next role for you, apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Official account of Jobstore.
We’re recruiting for Customer Service Advisors to earn £11.44 per hour.
Customer Service Advisor benefits:
• Generous 9% employer pension contribution
• 22 days holiday allowance (plus the option to buy or sell up to 5 days each year)
• 50% off home, motor and pet insurance
• Free travel insurance and Green Flag breakdown cover
• Additional optional Health and Dental insurance
Training is included to prepare you for this role
Customer Service Advisor role:
• Supporting a customer to get their vehicle back to its pre-accident condition
• Offer to have a customer’s vehicle repaired through our DLG Auto services centres
• Provide the option of free hire car
• Identify injuries caused by the incident and work with the Bodily Injury team if needed
• Handle and progress claims within your designated authority level, in line with the established standards, procedures and guidance
• Respond to third-party queries and follow agreed processes, policies, and procedures to ensure the consistent achievement of customer service and satisfaction standards
Customer Service Advisor pay:
£11.44 per hour.
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Proud member of the Disability Confident employer scheme
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HMRC Customer Service Advisor - Telephony
Location: Birmingham, B1 2AX
Working as part of the Customer Service Group within HMRC, the UK's tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted financial support.
A number of exciting customer service opportunities have arisen on an ongoing temporary basis, and we are looking for individuals who are passionate about delivering excellent customer service and making a difference. As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment.
This role will be a hybrid working role; however, all applicants must be situated within an hour of a HMRC site location as you will be required to attend the office from time to time and on day 1 for Induction, IT Collection and for any other business needs.
An excellent package is offered, including:
Key Responsibilities:
What are we looking for?
Training:
For successful applicants, HMRC may collect and use personal information about you before, during and after your working relationship with us, in accordance with data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. The types of information may include Information about criminal convictions/allegations and offences.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Official account of Jobstore.
HMRC Customer Service Advisor - Telephony
Location: Leeds, LS1 4AW
Working as part of the Customer Service Group within HMRC, the UK's tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted financial support.
A number of exciting customer service opportunities have arisen on an ongoing temporary basis, and we are looking for individuals who are passionate about delivering excellent customer service and making a difference. As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment.
This role will be a hybrid working role; however, all applicants must be situated within an hour of a HMRC site location as you will be required to attend the office from time to time and on day 1 for Induction, IT Collection and for any other business needs.
An excellent package is offered, including:
Key Responsibilities:
What are we looking for?
Training:
For successful applicants, HMRC may collect and use personal information about you before, during and after your working relationship with us, in accordance with data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. The types of information may include Information about criminal convictions/allegations and offences.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Official account of Jobstore.
Are you looking for your next role within Customer Service?
Is providing an excellent level of service to both internal and external Customers your passion?
Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional development. This is an excellent Customer Service role on a permanent, full-time basis paying up to GBP24,000pa.
What can you expect in the role of Customer Service Executive?
· Day to day management of your own Customer base including both external and internal customers
· Processing orders and payments for goods, ensuring stock levels are managed and maintained
· Liaising with couriers and internal departments to ensure that orders/ requests are processed in line with SLAs
· Completing data exemption reports for Senior Management
· Ensuring that customer records and databases are maintained and kept updated accurately
· Working to support customers with basic technical issues relating to online web portals and web shops
· Providing basic diagnostic fault-finding support to ensure that issues dont repeat
What will you get in return as a Customer Service Executive?
· Starting salary of GBP24,000pa dependant on experience
· Full Time hours - Monday to Friday 8.30AM - 5PM with the opportunity to work hybrid 2 days a week from home
· 25 days leave plus bank holidays
· Full training and induction period
· Progression routes throughout the business
· Free Parking
· Life Insurance
· Retail Reward scheme
What experience do you need to work as a Customer Service Executive?
· Previous experience within Customer Services including but not limited to:
· Customer Service Executive
· Customer Service Advisor
· Customer Service Administrator
· Sales Administrator
· Customer Order Advisor
· Sales Order Processor
· Order Processor
· Sales Processor
· High attention to detail
· Excellent communication skills
· Strong team player and work ethic
· IT skills including Microsoft Office Packages (Word & Excel)
To Apply
If this sounds like a role you will LOVE, please send your CV
Our client is an equal opportunities employer. This material is available in alternative formats upon request.
Please allow 7-10 days for the alternative format. If you have any questions on the role or need further information please contact a member of the team on 0161 474 7888.
We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.
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Group Customer Service Advisor
Basic Salary: £26,000 Reviewed after 3 months
Working Hours: 8:00am - 17:05pm Monday - Friday (NO SATURDAYS)
Location: Poole
Extras: 24 Days holiday + Bank Holidays - rising with service, Pension Scheme
New vacancy for a Front of House / Customer Service Advisor / Bodyshop Receptionist to join a busy accident repair centre.
Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.
Responsibilities of a Front of House / Customer Service Advisor / Bodyshop Receptionist:
• Excellent Customer Service
• Multi-tasking and prioritising tasks
• Attention to detail in all administration
• Scanning Documents
• Booking parts
Skills and Qualifications of a Front of House / Customer Service Advisor / Bodyshop Receptionist:
• Experience of working in a modern Accident Repair Centre/Bodyshop is desirable for this role
• Excellent customer service and organisation skills
• Good IT skills
• Experience of cash credit control
• Excellent administrative skills
• Ability to work well under pressure and to tight deadlines
• Ability to work within a team environment
This is a full-time, permanent position for a skilled and courteous Front of House / Customer Service Advisor / Bodyshop Receptionist to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential.
Please contact Ben Price at Tru Talent on 07724509646 or 01202 237129, using reference (Front of House / Customer Service Advisor / Bodyshop Receptionist - Poole) or if you can 'Apply Now'.
Official account of Jobstore.
Customer Service Advisor
Salary - £25k
Location - Glasgow City Centre
My client, who is based in Glasgow City Centre, is a leader in their industry of plant hire, and are the UK's largest independent plant and equipment rental company.
When joining this company, you will be joining a company who focuses on ensuring that their employees feel valued, heard and happy at work. They truly invest in their employees careers and promote growth and progression, and do this through their in-house Learning & Development team to maximise personal and professional development.
The Customer Service Advisor will be based in the Glasgow Head Office and will be responsible in ensuring customers orders and enquiries are carried out in an efficient and effective manner.
Other duties and responsibilities include, but not limited to:
* Taking inbound calls from customers
* Providing quotations and processing orders
* Operating and maintaining spreadsheets
* Liaising with internal departments and external stakeholders
* Producing weekly reports
* Raising contracts and discussing with customers
In return for the above, you will receive:
* Salary £25k
* Monday to Friday shifts on a rotational basis between the hours of 8.45am - 5.30pm
* Great additional benefits including staff incentives and loyalty holidays
* Employee Welfare Fund (company funded social events)
* Access to in-house Learning & Development team
About you
You will have a proven track record within a customer focused environment, and have demonstrable experience of working in a fast-paced, high volume call centre environment.
If you have the required skills and experience to be successful in the role of the Customer Service Advisor, then send your CV across for immediate consideration, as interviews will be held within the next week.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Official account of Jobstore.
Night Customer Service Advisors
Temporary to Permanent
Working Hours - your "fixed" shift will be 18.00 - 03.00, working 5 days per week including every other weekend.
Must be Office Based for 3-month training period. You will be able to apply for hybrid working upon going permanent.
Hourly rate
£12.00 per hour from 18:00 - 23:00
£14.40 per hour from 23:00 - 03:00
Starting: Monday 13th May
The Role
We are looking for experienced and well-spoken individuals who have a passion for delivering great customer service. Previous experience in a similar role is desirable. You will be the first point of contact for customers from all over the world in a busy, high volume, supportive customer experience centre. You will play a key role in delivering exceptional service to all customers first time, every time.
During the 3-month probationary period, you will work through Tate Recruitment on a timesheet basis (weekly pay). There will be no further probationary period upon you being made permanent and you will be rewarded with the company benefits from Day 1.
This role is office based during the 3-month probationary period but once you go permanent, you may apply for a Hybrid arrangement.
An IP phone and Headset will be supplied if you become hybrid working, but you must have your own PC.
The Permanent Package
If you are interested, please submit your CV and we will contact you shortly…..
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Official account of Jobstore.
French Speaking Customer Service Advisor - FULLY OFFICE BASED
Salary £24,000 Temp - Perm after 12 weeks
6th May 2024 start date
Are you a talented customer service advisor looking for a new opportunity? Does the idea of working for an fast paced company appeal to you?
This global client is a market leader, we offer an opportunity to springboard your career with a competitive salary of £24,000. You will also receive direct one to one training and lots of opportunity to grow. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered.
Duties and Responsibilities:
Help manage current customer accounts.
Deal with a high volume of inbound phone calls.
Maintain relationships with carriers and customers.
Provide exceptional customer service to customers and carriers.
Solve customer and carrier problems and help resolve issues.
Provide shipment quotes for customers and set up shipments as required by customers.
Excellent multitasking skills within their work space as well as computer software programs.
Be a professional representative of our company that other employees look up to.
Job Requirements:
High quality written and verbal communication skills
Ability to adapt to changes in the work environment
Accurate and able to produce quality work
Dependability
Problem solver
Ability to work in teams and open to others views
Show respect toward others with cultural differences
Quality decision making
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Official account of Jobstore.