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Objective / Purpose of the Job
We are a leading wholesaler, importer, supplier, and retailer of a wide range of products, from clothing to fashion accessories, IT gadgets to consumer electronics, household goods to kitchen appliances, office supplies to souvenirs, cosmetics to health supplements, and various food to non-food FMCG merchandise. With an established presence both online and offline, we are in the midst of executing an exciting growth plan. As the Assistant Manager of Retail Operations and Customer Service, he/she will be instrumental in driving continuous improvement and ensure we continue to meet customers’ expectations.
As the Assistant Manager of Retail Operations and Customer Service, he/she will be key to ensuring the consistency of the operations department and support in driving it forward. Team development will be a significant part of this role, ensuring the existing workforce, be it in-house, outsourced, or licensees’ personnel, can take on an increase in volume and bring in new skill sets as we continue to invest in new sites (both online and offline) and products. He/she will be creating a culture through empowering a continuous improvement mind-set and utilising change management to increase efficiency and quality.
Key Activities / Accountabilities
Customer Service Management
Merchandising Management
Any other job or function that may be assigned by the Managing Director from time to time.
Preferred Qualifications, Experience and Skills
Perks & Benefits
LEEF is an importer and retailer trading in a wide range of products, from clothing to fashion accessories, IT gadgets to consumer electronics, household goods to kitchen appliances, office supplies to souvenirs, cosmetics to health supplements through various offline and online B2C channels.
Job Description
Job Requirement
Perks & Benefits
Document Technologies Sdn Bhd or better known as DTech, is a company that specializes in Document Solutions that can be a combination of hardwares, softwares and services that enhances office productivity and cost efficiency. Our greatest strength is our ability to provide Document Solutions that often combines innovative technologies and high quality services that are cost effective. Established in 2006, DTech has grown tremendously over the last 17 years. Since we started, we have been awarded the Sharp Platinum Award (Best Sales Partner in Malaysia) as well as the Sharp Best Service Award (Best Technical Service Provider in Malaysia) every year straight since 2007.
Job Description
Job Requirement
Perks & Benefits
Document Technologies Sdn Bhd or better known as DTech, is a company that specializes in Document Solutions that can be a combination of hardwares, softwares and services that enhances office productivity and cost efficiency. Our greatest strength is our ability to provide Document Solutions that often combines innovative technologies and high quality services that are cost effective. Established in 2006, DTech has grown tremendously over the last 17 years. Since we started, we have been awarded the Sharp Platinum Award (Best Sales Partner in Malaysia) as well as the Sharp Best Service Award (Best Technical Service Provider in Malaysia) every year straight since 2007.
Job Description
Job Requirement
Perks & Benefits
Document Technologies Sdn Bhd or better known as DTech, is a company that specializes in Document Solutions that can be a combination of hardwares, softwares and services that enhances office productivity and cost efficiency. Our greatest strength is our ability to provide Document Solutions that often combines innovative technologies and high quality services that are cost effective. Established in 2006, DTech has grown tremendously over the last 17 years. Since we started, we have been awarded the Sharp Platinum Award (Best Sales Partner in Malaysia) as well as the Sharp Best Service Award (Best Technical Service Provider in Malaysia) every year straight since 2007.
Job Description
Job Requirement
Perks & Benefits
Document Technologies Sdn Bhd or better known as DTech, is a company that specializes in Document Solutions that can be a combination of hardwares, softwares and services that enhances office productivity and cost efficiency. Our greatest strength is our ability to provide Document Solutions that often combines innovative technologies and high quality services that are cost effective. Established in 2006, DTech has grown tremendously over the last 17 years. Since we started, we have been awarded the Sharp Platinum Award (Best Sales Partner in Malaysia) as well as the Sharp Best Service Award (Best Technical Service Provider in Malaysia) every year straight since 2007.
工作目標/目的
我們是領先的批發商、進口商、供應商和零售商,產品範圍廣泛,從服裝到時尚配件、IT 小工具到消費電子產品、家居用品到廚房用具、辦公用品到紀念品、化妝品到保健品以及各種食品到非食品快速消費品。隨著線上和線下業務的建立,我們正在執行一項令人興奮的成長計劃。作為零售營運和客戶服務助理經理,他/她將在推動持續改進並確保我們繼續滿足客戶的期望方面發揮重要作用。
作為零售營運和客戶服務部門的助理經理,他/她將是確保營運部門的一致性並支持推動營運部門向前發展的關鍵。團隊發展將是這一角色的重要組成部分,確保現有員工(無論是內部員工、外包員工還是被許可人的員工)能夠在我們繼續投資新地點時增加數量並引入新的技能(線上和線下)和產品。他/她將透過賦予持續改進的心態並利用變革管理來提高效率和品質來創造一種文化。
主要活動/責任
客戶服務管理
商品管理
總經理可能不時分配的任何其他工作或職能。
優先資格、經驗和技能
津貼和福利
LEEF is an importer and retailer trading in a wide range of products, from clothing to fashion accessories, IT gadgets to consumer electronics, household goods to kitchen appliances, office supplies to souvenirs, cosmetics to health supplements through various offline and online B2C channels.
職位描述
職位需要
津貼和福利
Document Technologies Sdn Bhd or better known as DTech, is a company that specializes in Document Solutions that can be a combination of hardwares, softwares and services that enhances office productivity and cost efficiency. Our greatest strength is our ability to provide Document Solutions that often combines innovative technologies and high quality services that are cost effective. Established in 2006, DTech has grown tremendously over the last 17 years. Since we started, we have been awarded the Sharp Platinum Award (Best Sales Partner in Malaysia) as well as the Sharp Best Service Award (Best Technical Service Provider in Malaysia) every year straight since 2007.
義務和責任
1. 辨識並尋求倉儲、倉儲和物流領域的新商機。制定並實施有效的策略來獲取新客戶並擴大我們的市場份額。
2. 與主要客戶和利害關係人建立並維持牢固的關係。了解客戶需求,解決客戶疑慮,確保客戶滿意。充當客戶和內部團隊之間的聯絡人。
3. 進行深入的市場研究,以確定產業趨勢、競爭格局和潛在商機。為業務成長提供見解和建議。
4. 透過有效地展示我們的倉儲、倉儲和物流解決方案,達到並超越銷售目標。與銷售團隊合作制定和實施銷售策略。
5. 準備並向潛在客戶提出令人信服的建議和演示。根據客戶需求和行業最佳實踐客製化解決方案。
6. 與營運、物流和其他內部團隊密切合作,確保客戶專案的無縫執行。在定價策略、服務交付和客戶滿意度計劃方面進行協作。
7. 產生有關業務發展活動、銷售業績和市場趨勢的定期報告。分析數據以做出明智的決策並調整業務發展策略。
職位需要
1. 工商管理、行銷或相關領域學士學位。
2. 具有倉儲物流產業業務開發、銷售或客戶管理的豐富經驗。
3.對供應鏈管理和物流運作有深入的了解。
4.優秀的溝通、談判、表達能力。
5. 能夠與客戶和內部團隊建立並維持有效的關係。
6. 以結果為導向,有達到和超額銷售目標的記錄。
津貼和福利
Since its founding, the NX Group has employed its logistical strengths to connect people, businesses and regions throughout the world. In so doing, we have continuously supported social development.
While our mission never changes, we continuously advance to meet the world's changing needs.
Making no compromise in safety and maintaining a deep focus on environmental issues, we continuously strive to deliver innovative solutions at the next frontier of logistics.
We will forever take pride in our ability to inspire trust and answer the call of society.
Every move we make is aimed at advancing society and bringing an enriched life to future generations.
Develops, implements, and maintains technical quality assurance and control systems and activities. Defines and specifies the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of the construction and future operation management. Participates in the reviewing of engineering designs to contribute quality requirements and considerations. Assists construction support areas in gathering and analyzing data
Implement construction quality management in construction activities.
Collaborate with core team to perform the audits to validate and confirm Contractors’ QA/QC (Quality Assurance and Quality Control) activities.
Focal Point for specific discipline, excellent familiarity with the project scope and drawings.
Review and follow up the Contractors’ QA/QC plans and relevant Quality Documentation and verify execution is done per latest and updated IFC.
Review and follow up the Contractors’ Quality records.
Issues and tracks NCR (Non-Conformance Record) items till closure.
Supports and coordinates Mock-ups.
Escalation path for relevant Lead Project Manager.
Performs incremental checks to validate and confirm Contractors’ installations.
Attend mutual QC walk down with Owners.
Supports Design Verification (DV) Process and start-up and commissioning quality issues.
Root cause analysis and problem-solving program. Tracking defect rectification and closure in time.
Perform Quality training for Subcontractors.
Summarize and categorize all kinds of Quality inspection statistic data and list down for supervision, analysis and outcome report for improvement and recovery.
Lesson learnt for a new project based on completion projects.
Identification continuous improvement projects during process.
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Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.
An established Fintech company is seeking a New Business Manager to support the growth of our business by exploring new strategic partnerships and managing payment channels. The ideal candidate will be responsible for identifying, developing, and gaining constructive collaboration and payment channels that generate revenue and drive user adoption. This role requires a strong understanding of the payment industry, excellent
communication skills, and the ability to work collaboratively across internal departments and external parties.
• Develop and execute strategic plans to identify, onboard, and manage partnerships (including banks, payment gateways, and other third-party service providers).
• Identify and prioritize potential partnership opportunities based on revenue potential, market trends, and alignment with company goals.
• Nurture and maintain relationships with key partnerships, conduct regular business reviews with partners to assess performance, address issues, and identify growth opportunities.
• Build and maintain strong relationships with partners, including negotiation of contract terms, managing ongoing relationships, and ensuring partner satisfaction.
• Assist with creating sales materials, presentations, and other marketing collateral to support partner and channel sales efforts.
• Sharing products or channels trends to partners to ensure they are equipped with the necessary knowledge and resources to effectively sell our products and services.
• Assist with creating sales materials, presentations, and other marketing collateral to support partner sales efforts.
• Lead and coordinate complex projects from kick-off to completion, ensuring all project deliverables are met within specified timelines.
• Collaborate with cross-functional teams to ensure seamless execution of key projects, including user requirement, product design, legal, risk & compliance and operations.
• Provide leadership and guidance within the team, fostering a collaborative work environment, also cross-functional collaboration and communication to ensure alignment and synergy across different teams.
• Identify, evaluate, and prioritize potential channel partners that align with the company's strategic objectives and market trends.
• Develop a deep understanding of the channel partner’s businesses also the company new products/features, target markets, and their unique value propositions.
• Build and maintain strong relationships with channel partners, including negotiation of commercial & contract terms, managing ongoing relationships.
• Collaborate with cross-functional teams to create channel programs and initiatives to drive channel (payment method) engagement and sales growth.
• Monitor and analyze channel performance metrics, identify areas for improvement, and implement corrective actions.
• Assist with creating materials, presentations, and other guidelines to support sales efforts of channels and product features.
• Candidate must possess at least Diploma/Advanced/Higher/Graduated Diploma in Business/Marketing/Computer Science/Information Technology or equivalent.
• At least 5 years of work experience in a related field is required for this position.
• Strong understanding of the payment industry, including knowledge of payment products and services.
• Persuasive negotiation, communication, and interpersonal skills.
• Experience in project management and cross-functional collaboration.
• Analytical, strategic thinking, and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Managerial skills (if any), with the ability to foster a small team.
• Required written and speaking language: English
Are you game?
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