Assistant Lounge Manager - Mandalay Bay
1 month ago
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a t.....
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. Our Company has one exciting mission: To entertain the human race.
POSITION SUMMARY:
The Assistant Lounge Manager will be responsible for operational functions within the department. This position requires a combination of managerial skills, beverage knowledge, and customer service expertise to ensure the smooth functioning of the lounge's beverage offerings. You will have knowledge of inventory management, multi-task in a fast-paced, team-oriented environment, and also set the stage for guest experience with your welcoming smile and service.
THE DAY-TO-DAY:
Beverage Management: Assist in developing and implementing beverage menus, ensuring a diverse and appealing selection of alcoholic and non-alcoholic beverages. Monitor inventory levels, place orders for supplies, and manage stock rotation to minimize waste and ensure freshness.
Staff Supervision: Provide guidance and training to beverage staff, including bartenders, baristas, and servers, to ensure consistent service quality and adherence to company policies. Schedule shifts, assign tasks, and oversee performance to maximize productivity and efficiency
Customer Service: Interact with customers to ensure satisfaction, handle complaints or concerns, and solicit feedback to improve service. Monitor customer preferences and trends to anticipate demand and adjust offerings accordingly.
Operational Support: Collaborate with the lounge manager to develop promotional events, special offers, and marketing strategies to attract customers and drive sales. Ensure compliance with all relevant health, safety, and alcohol service regulations.
Administrative Duties: Assist in budget planning and financial analysis, including monitoring expenses, revenue, and profitability. Maintain accurate records of sales, inventory, and employee hours.
AN IDEAL CANDIDATE:
High school diploma or equivalent.
2 years of supervisory experience in beverage or an equivalent F&B supervisory position.
Experience managing employees using a Collective Bargaining Agreement.
Experience working in a similar resort setting.
Experience in a VIP lounge or nightclub environment.
Administrative abilities.
Are you ready to JOIN THE SHOW? Apply today!
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