Total 7 Contract Quality Assurance Specialist job vacancies in Kuala Lumpur

Job Description:

• To provide strategic support in the area of employee recognition, communication, HR intranet site, management of employee surveys and employee welfare programs that reinforce business strategy, improve satisfaction balanced with organization investment.
• Accountable for all internal communications that related to employee engagement and that would include high demonstration of creativity.
• Strong writing skills as he/ she will be accountable to prepare internal written communication.
• Develop and coordinate multimedia packages (e.g. letters, brochures, video, point-of-purchase displays) for employee engagement event & activities.
• Manage all internal engagement activities for all targeted digital platforms.
• Planning and execute on end to end process of yearly internal Engagement activity.
• Liaise with external vendors and agencies (e.g. printers, event organizers, graphic designers, vendor to ensure that their work meets the organization's requirements, deadlines and budget
• Research, write, design and edit internal HR process collateral that is effective and appropriate for the target employees.
• Prepares reports of data results, presenting and explaining findings to Senior Management Team.
• Ensures compliance with data privacy regulations and best practices.
• Assist with conducting audits to ensure that jobs are properly classified and comply.
• Aggregation of data, maintaining HR data quality, and the analysis of data.
• Analyze employees’ answers to internal & external surveys.
• To support own manager to prepare and analysis reports for the department.

Job Requirements:

• At least a Bachelor's Degree in any relevant field, preferably HR management, Psychology
• 4-5 years' relevant experience, HR / employee engagement and program
• Preferably experience in logistics / transportation industry or multinational companies
• Must be experienced in Microsoft Office programs, preferably in Microsoft Power BI as well
• Strong written English communication skills
• Attention to Details, Analyzing Statistical Information, bases decisions on facts and figure
• Generates new ideas, Innovative, enjoys being creative, thinks of original solutions
• Enjoy Interacting with People and must be able persuades others of the value of an approach or idea

What we can offer:

Opportunities to work with a MNC and key player in logistics industry
Strong career support in a international environment
Multifarious benefit program

Please apply with your updated resume

Resume box: lifework.sun@gmail.com

Only shortlisted cdd shall be notified

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal development opportunities

職位描述：

• 在員工認可、溝通、人力資源內部網路、員工調查管理和員工福利計畫等領域提供策略支持，以加強業務策略、提高滿意度與組織投資的平衡。
• 負責與員工敬業度相關的所有內部溝通，其中包括高度展示創造力。
• 較強的寫作能力，因為他/她將負責準備內部書面溝通。
• 開發和協調員工參與活動的多媒體包（例如信件、小冊子、影片、購買點展示）。
• 管理所有目標數位平台的所有內部參與活動。
• 規劃和執行年度內部參與活動的端到端流程。
• 與外部供應商和機構（例如印刷商、活動組織者、圖形設計師、供應商）聯絡，以確保他們的工作符合組織的要求、截止日期和預算
• 研究、撰寫、設計和編輯有效且適合目標員工的內部人力資源流程資料。
• 準備數據結果報告，向高階管理團隊展示和解釋調查結果。
• 確保遵守資料隱私法規和最佳實務。
• 協助進行審核，以確保工作正確分類並符合規定。
• 資料聚合、維護人力資源資料品質以及資料分析。
• 分析員工對內部和外部調查的回答。
• 支持自己的經理為部門準備和分析報告。

工作要求：

• 至少擁有任何相關領域的學士學位，最好是人力資源管理、心理學
• 4-5 年相關經驗、人力資源/員工敬業度與計劃
• 優先考慮有物流/運輸業或跨國公司工作經驗
• 必須具備 Microsoft Office 程式經驗，最好也具備 Microsoft Power BI 經驗
• 較強的英語書面溝通能力
• 注重細節，分析統計信息，根據事實和數據做出決策
• 產生新想法、創新、喜歡創意、思考原創解決方案
• 享受與人互動，並且必須能夠說服他人某種方法或想法的價值

我們可以提供什麼：

與跨國公司和物流行業主要參與者合作的機會
國際環境中強大的職業支持
豐富多彩的福利計劃

請使用您更新後的履歷進行申請

履歷箱：lifework.sun@gmail.com

僅通知入圍的 CDD

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 個人發展機會

 Key Responsibilities:

• Review and process new driver applications, ensuring all required documents meet company standards.
• Verify documentation provided by drivers and update our system with new vehicle details promptly.
• Ensure all vehicles are adequately insured by coordinating with drivers, processing renewals and updates in a timely manner.
• Authenticate driving and vocational licenses provided by drivers, conducting necessary checks in collaboration with relevant authorities.
• Maintain adherence to Singapore regulations and company policies, staying updated on changes affecting driver qualifications and vehicle requirements.
• Maintain detailed records of compliance activities, audits, and corrective actions taken, ensuring documentation is up-to-date and accessible for regulatory inspections.

Job Requirements

• Hold a Diploma/Advanced Diploma, Bachelor's Degree, or equivalent qualification in any field.
• Preferably possess backend support working experience, with a minimum of 1 year in a related role.
• Open to both fresh graduates and experienced applicants; entry-level discussions are possible based on previous experience.
• Previous experience in backend support, customer service, or related roles is highly preferred.
• Proficiency in English and Malay, both spoken and written; Mandarin proficiency is an added advantage.
• Demonstrate a strong attention to detail and accuracy in processing documents and data.
• Possess excellent communication and interpersonal skills.
• Ability to work both independently and collaboratively within a fast-paced environment.
• Proficient in Microsoft Office Suite and other relevant software applications.
• Familiarity with Singapore regulations pertaining to driver qualifications and vehicle requirements is considered advantageous.

Job Description:

• Proactively reach out to existing clients via phone to understand their needs and concerns.
• Build and maintain strong, positive relationships with clients by providing exceptional service and support.
• Guide clients on effectively using our job posting platform to maximize their recruitment efforts.
• Offer assistance, troubleshoot issues, and provide solutions to client inquiries and concerns.
• Maintain accurate and up-to-date records of client interactions, feedback, and resolutions.
• Generate regular reports summarizing client engagement, feedback, and retention rates.
• Cross functional backups when necessary

Working Hours:

The working schedule for this role is Monday to Friday, with the exception of Singapore public holidays. The operational hours are from 9:00 am to 6:00 pm.

Note: The working hours is subject to change based on business needs

Job Requirement:

• Candidate should possess SPM, Diploma / Advanced Diploma, bachelor’s degree, or equivalent in any field
• Preferably at least 1 years of doing outbound calls/Telesales
• Able to communicate in Mandarin language
• Excellent communication and interpersonal skills.
• Able to work independently in a fast-paced environment
• Strong persuasive and negotiation skills to engage potential leads effectively.
• Goal-oriented with a proven track record of meeting or exceeding targets.
• Familiarity with CRM software and basic computer skills.
• Positive and resilient attitude towards handling rejection and objections.
• Good team player, positive attitude, and eager to learn
• Fast learner and able to adapt to changes
• Ability to multi-task, prioritize and manage time effectively
• Demonstrate teamwork all the time
• Willing to work under pressure
• Excellent customer service skills, including but not limited to, active listening, empathizing, problem-solving, organized, detail-oriented, follow through, and excellent verbal and written communication skills.

Position Overview:

We are seeking a motivated and enthusiastic Lead Acquisition Specialist to join our dynamic team. In this role, you'll take the lead in connecting with potential customers via phone, showcasing our outstanding products/services, and employing your persuasive communication skills to ignite sales success. You'll be the driving force behind our sales endeavors, initiating conversations with potential customers, highlighting our impressive array of offerings, and leveraging your communication finesse to achieve thriving sales results.

Language Requirements:

The ideal candidate should be fluent in both English (Primary) and Mandarin to effectively communicate with a diverse customer base.

Working Hours:

The working schedule for this role is Monday to Friday, with the exception of Singapore public holidays. The operational hours are from 9:00 am to 6:00 pm.

Note: The working hours is subject to change based on business needs

Key Responsibilities:

• Conduct outbound calls to potential customers in order to introduce our products/services and generate sales opportunities.
• Utilize persuasive communication skills to engage prospects, address their inquiries, and handle objections effectively.
• Maintain accurate and up-to-date records of all interactions and sales leads in the company's CRM system.
• Meet or exceed daily/weekly/monthly sales targets and KPIs set by the management.
• Collaborate with the sales team to ensure a seamless customer experience from initial contact to purchase.
• Stay informed about the latest product/service features and updates to provide customers with relevant information.
• Develop a strong understanding of the company's offerings to address customer needs and tailor sales pitches accordingly.
• Provide exceptional customer service to build and maintain lasting relationships with clients.
• Participate in regular training sessions to enhance selling techniques and product knowledge.
• Contribute to team meetings and share insights to improve campaign performance.

Qualifications and Skills:

• Minimum SPM
• Proven experience in telesales or telemarketing, preferably in an outbound campaign setting.
• Excellent communication skills in English and Mandarin.
• Strong negotiation and persuasive abilities to convert prospects into customers.
• Goal-oriented mindset with a track record of meeting or exceeding sales targets.
• Proficiency in using CRM software and other sales tools is an advantage.
• Ability to work independently and as part of a team in a fast-paced environment.
• Adaptability to handle rejections and maintain a positive attitude during sales interactions.
• Good time management skills to prioritize tasks and maximize productivity.

Note: The above job description is subject to change based on the business needs and requirements.

Job Requirement:

• Hold a Diploma/Advanced Diploma, Bachelor's Degree, or equivalent qualification in any field.
• Preferably possess backend support working experience, with a minimum of 1 year in a related role.
• Open to both fresh graduates and experienced applicants; entry-level discussions are possible based on previous experience.
• Previous experience in backend support, customer service, or related roles is highly preferred.
• Proficiency in English and Malay, both spoken and written; Mandarin proficiency is an added advantage.
• Demonstrate a strong attention to detail and accuracy in processing documents and data.
• Possess excellent communication and interpersonal skills.
• Ability to work both independently and collaboratively within a fast-paced environment.
• Proficient in Microsoft Office Suite and other relevant software applications.

Responsibilities

• Develop and manage retail marketing team to support the marketing plan and achieve business objectives. 

• Develop and implement integrated marketing plans to drive sales and brand awareness of offline retail channels. 

• Collaborate with the sales and operation team to create and execute promotional campaigns, including in-store displays, training, product demonstration, offline advertising, and other marketing initiatives. 

• Work closely with the marketing and purchasing team to identify product trends, features, and benefits that resonate with our target audience. 

• Create and manage budgets for all marketing activities, ensuring that spending is in line with the overall business objectives. 

• Conduct market research to identify customer needs and preferences, new opportunities, stay up-to-date on market trends and competitive activity by competitors in the consumer electronic industry. 

Requirements

• Bachelor's degree in marketing or related field. 

• Minimum of 5 years of experience in retail marketing, with a focus on offline marketing channels, preferably with a focus on consumer eletronics products.

• Strong analytical skills and ability to use data to make strategic decisions.

• Excellent communication and interpersonal skills, with the ability to build relationships and influence others. 

• Demonstrated success in developing and executing marketing plans that drive sales and brand awareness. 

• Experience managing a team and working cross-functionally with sales, purchasing, and external partners. 

• Ability to manage multiple projects simultaneously and work in a fast-paced, deadline-driven environment.