Total 2 QA Specialist job vacancies in Kuala Lumpur

THE ROLE

Working with the Publicis Social Community to support on community management and social-first content creation across our key brands.

KEY RESPONSIBILITIES

• Community Management
  • You will work with social teams to do daily community management across FB, IG, TikTok, YouTube – responding to queries and comments with guidance from an approved FAQ sheet
  • You will do the necessary escalations to clients, when there are social issues that require further inputs
  • You will explore ways of engaging with the online community to drive higher interactions and build an active and dynamic community
• Social-First Content Creation
  • You will be required to brainstorm and ideate for culturally relevant content ideas, that reflect what’s trending across culture and social platforms like TikTok
  • You will be responsible for shooting and editing content using mobile phones and apps like Canva in best practice outputs
  • Content creation can be part of always-on content calendars or for on-ground events located within the Klang Valley
• Research and Other Support
  • You may be required to support our social teams in doing research on social to support social strategies or to provide guidance

As a Submission Specialist, you will report to the Director, Medical Editor. You will be responsible for preparing screenshots of digital marketing content, submitting this content into various submission platforms, and maintaining internal training and process documents. The role will be perfect for you if you have strong organizational and coordination skills, and a desire to work in a collaborative team environment. You should be able to work well in a rapidly changing, dynamic environment, and have excellent written and verbal skills.

Responsibilities include:

• Using Snagit or Nimbus Pro to take screenshots of digital marketing content
• Liaising with cross-functional team members, specifically project managers to ensure there are clear communication lines and escalation pathways
• Submitting materials into submission platforms
• Adding any applicable annotations to submissions
• Ensuring timely submission of materials
• Maintaining familiarity with FDA and industry standards to ensure that documents meet or exceed regulatory requirements and guidance
• Monitoring timelines for assigned projects and updating the Director if deliverables are at risk

Contributing to the development of process improvement tools and revisions of internal policies and procedures affecting submission