Your Browser is Not Supported
Your Browser is Not Supported
To ensure jobstore run smoothly, please use the latest version of the following supported browsers:
The Assistant Aircrew Program Manager (AAPM) is responsible for the adequacy of aircrew ground and flight training/testing and standards for specific aircraft of assigned carrier. Work is performed under the general direction of the Principal Operations Inspector (POI), however the position reports to the Operations Unit Supervisor. The AAPM manages programs on assigned aircraft including designated examiners and/or Aircrew Program Designees (APD) and develops a work program to insure periodic surveillance of designated pilot examiners, pilot check airmen, and company training programs. The AAPM assures the assigned air carrier conducts flight crew training and testing required appropriate FARs, FAA-approved training programs, and current testing standards.
The position is responsible for a geographic program within the Comprehensive Surveillance Plan (CSP) of a CMO and for the performance of operations inspections on and surveillance (may include certification activities and other assignments as requested by the principal inspector) of the air carrier operating under 14 CFR part 121. The APM identifies and accomplishes activities for inspection and surveillance through the CSP work program within manpower and budget limitations.
Official account of Jobstore.
The Front Line Manager is responsible for aviation safety activities in a complex and dynamic environment. Manages and monitors individual and unit, group, or team performance standards with organizational initiatives, goals, and objectives by providing feedback, acknowledging achievement, and addressing performance deficiencies. Incumbent has full authority and responsibility to make all decisions and take action in the assigned program areas, subject to the manager's administrative review. Higher-level management reviews performance periodically by utilizing/reviewing work products, status reports, and organizational measures in place to ensure timeliness, policy compliance, and overall alignment with the Flight Standards Service. Directs the work of subordinate employees at the organizational unit level creating appropriate expectations for achieving intended results. Managerial duties include planning, organizing, setting priorities; assigning and allocating work for a unit, group, or team; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking or recommending corrective/disciplinary action, as appropriate. Defines/redefines priorities as needed while meeting changing demands. Delegates the work that is appropriate for others under their direct supervision. Identifies relevant stakeholders associated with the work of the unit or branch and engages to receive feedback on unit performance, relationships and individual well-being. Creates partnerships exemplified by mutual respect, productive conflict, and effective action taking to address service issues. Encourages teamwork within the unit or branch exemplified by ensuring individuals are working with others beyond their area of expertise, specialty or job role to collect and consider other views and perspectives. Applies a comprehensive knowledge of the technical aspects of the directed work, typically governed by Federal Aviation Regulations, established guidelines, policies, and procedures. Faces challenges or barriers, taking time to consider and discuss a range of relevant views from direct reports, peers and others. Takes actions to address impediments to success for individuals, unit, or team. Creates, communicates and reinforces clarity of direction for individuals. Views questions from direct reports as opportunities to clarify direction, learn, and grow. Builds and maintains external stakeholder trust and confidence. Works collaboratively to resource and achieve critical priorities effectively across functions and cultures. Works collaboratively with stakeholders and service providers in designing and providing a sound business case to next-level manager for fiscal and human resource needs that support individual direct reports and the unit, group, or team, aligning with the expectations of Flight Standards (FS). Contributes views, perspective, and experience as a member of the office, branch, or division leadership team. Anticipates changes that affect organizational vision, and assists in developing new policies and procedures. Develops strategies to implement organizational change. Demonstrates a positive attitude to achieving results, quickly recovering from setbacks, and learning from experience. Models creative thinking and innovation. Selects or recommends selection of non-supervisory employees for positions in the unit. Ensures direct reports are competent in their role and range of responsibility. Provides guidance and mentoring to enhance employee’s knowledge and ability. Provides coaching for development and uses influence to support employee performance and growth while providing effective feedback. Demonstrates leadership and commitment to the FAA model EEO program. Ensures equal opportunity for all employees or applicants through compliance with applicable laws and regulations to eliminate discrimination, harassment, and retaliation.
Official account of Jobstore.
Technical Administration
Has the responsibility for a portion of the geographic program for his/her specialization in the district office. Assures, on a continuing basis, that assigned operators are properly and adequately organized, staffed, and equipped; have and conduct an adequate training program including an acceptable record keeping system; and have facilities and procedures that meet all regulatory requirements.
Regularly visits the air carrier's/air operator's stations and other offices to maintain contact with their local management officials and coordinates with the principal inspectors for correction of any deficiencies or discrepancies.
Processes enforcement actions and prepares final reports and recommendations on disposition. Performs or supervises the emergency suspension of certificates. Conducts or directs the reexamination of certificated airmen, or performs inspections for the reissuance of airworthiness certificates.
Conducts investigations of public complaints, congressional inquiries and aircraft incidents and accidents. Provides verbal and/or written technical assistance to legal counsel, testifies at court trials and formal hearings, and gives depositions.
Certification
Reviews and determines the adequacy of air carrier maintenance manuals for compliance with FAR's. Makes recommendations to the principal inspector for amendments to previously approved manuals to accomplish the following: correct any conflict with regulatory requirements, eliminate unsafe practices and/or improve the specificity of instruction.
Recommends approval/disapproval of overhaul and inspection time limitations and suggests special conditions and limitations necessary prior to final approval.
Evaluates operations and facilities throughout the geographical area by periodic onsite inspections and the review of inspector's reports and then, on the basis of these, makes a recommendation on changes essential or desirable in policies and procedures to the principal inspector through channels. May be assigned airmen certification duties.
Surveillance
Monitors all phases of air carrier(s) maintenance on behalf of the principal inspector. Surveillance includes adequacy of overhaul and repair facilities, equipment, inspection programs and records, maintenance personnel, maintenance training, main base/subbase/line stations, maintenance programs, policies, and procedures. Inspects, evaluates, and determines if contract maintenance is performed in accordance with the air carrier's approved maintenance program. Advises principal inspector of necessary changes to the maintenance program when required.
Inspects refueling and servicing vendors for accepted industry standards and compliance to the operator's manuals.
Contacts aviation management officials who are responsible for providing maintenance/service in order to negotiate the resolution of problems.
Conducts a maintenance system analysis independently or as team member on special inspection teams.
Other
The incumbent may be assigned other duties and responsibilities which are nongrade controlling.
The inspector, when so directed, is required to keep an appropriate control point informed as to his/her whereabouts and the telephone number at which he/she can be reached in the event of an aviation incident/accident requiring FAA investigation.
Official account of Jobstore.
The incumbent will perform multiple, varying, and complex assignments under the minimal direction of a manager, project/program manager, team leader, or more experienced technical specialist. Acts as principal technical specialist or as a project manager or team leader for large work activities. Applies experience and comprehensive technical knowledge of the NAS procedures, principles, infrastructure and/or facilities, operations and strategic management processes, as well as an understanding of new technologies and methodologies, to solve complex problems and develop improved technical processes or systems. Considers the objectives of the major subdivision and LOB/SO when developing, integrating, and implementing solutions to diverse, complex problems. Assignments frequently require knowledge and experience working across functional and/or organizational lines.
The incumbent is a Portfolio Manager who performs ATO planning including communicating activities, milestones, and schedules to the team for a specific geographic area.
Provides decision makers at all levels with access to similar sets of information so they can make more coordinated implementation decisions. Serves as the Service Center focal point for the Technical Operations and Air Traffic Districts and advocates for field facility needs related to corporate investment projects.
Establishes internal FAA cross-functional teams for collaboration and to support the coordination and integration of requirements and projects originating from both internal FAA and external customers.
Develops integrated project portfolios including facilities and equipment (F&E), operations (Ops), and external stakeholder projects that impact the National Airspace System (NAS).
Performs routine analysis of project portfolios to identify integration opportunities, minimize cost, minimize system and operational impacts, and/or increase the effectiveness, efficiency, and throughput of project execution. Facilitates discussions with stakeholders to influence changes to their projects/programs that benefit the greater NAS.
Provides leadership, training, oversight and guidance to Integration Planning Specialist.
Defines, organizes, and assigns resources to accomplish organizational objectives. Allocates resources to accomplish large work activities within established schedules.
Contacts are internal and external. Often represents FAA as a senior technical point of contact on projects, programs and other work activities. Communicates results to all levels internally (within an LOB/SO or across LOB/SOs) and externally.
Broad policies and objectives provide general guidance for addressing issues, but allow considerable discretion to develop new and innovative approaches. Draws on experience to solve unusual problems and may create new solutions and policy interpretations as the situation requires.
Work is reviewed typically through status reports and at project completion, to ensure technical compliance and alignment with the requirements of the project or other work activity. Work activities typically impact directly on the objectives of one or more major subdivisions or LOB/SOs and may impact on the objectives of the FAA.
Official account of Jobstore.
Directs a highly technical workforce that provides either air traffic control services and/or tactical and strategic support. The work impacts the effectiveness and efficiency of the day-to day operations of the facility. Work typically impacts the safe, orderly, and expeditious movement of aircraft as well as the efficient operation of segments of the aviation industry. Provides training, coaching and guidance to subordinates and facilitates team building throughout area(s) of responsibility. Integrates support resources with operational needs to maintain effective air traffic control service, and may work other than administrative shifts to meet this requirement. Using measures of organizational performance, continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, adds value to facility services, and are efficiently achieved. Assigns and reviews work. Plans work and sets priorities and schedules. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; Identifies and arranges for developmental and other training needs of subordinates. Makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves awards. Deals with labor representatives concerning workforce issues. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Provides input to and contributes to the accomplishment of facility goals and objectives. Serves as a member of the management team to improve organizational performance and to meet strategic goals. Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers. Participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner. Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, members of the general public, and representatives of the aviation industry. The Operations Manager reports to the Air Traffic Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved
Official account of Jobstore.
Technical Administration
Has the responsibility for a portion of the geographic program for his/her specialization in the district office. Assures, on a continuing basis, that assigned operators are properly and adequately organized, staffed, and equipped; have and conduct an adequate training program including an acceptable record keeping system; and have facilities and procedures that meet all regulatory requirements.
Regularly visits the air carrier's/air operator's stations and other offices to maintain contact with their local management officials and coordinates with the principal inspectors for correction of any deficiencies or discrepancies.
Processes enforcement actions and prepares final reports and recommendations on disposition. Performs or supervises the emergency suspension of certificates. Conducts or directs the reexamination of certificated airmen, or performs inspections for the reissuance of airworthiness certificates.
Conducts investigations of public complaints, congressional inquiries and aircraft incidents and accidents. Provides verbal and/or written technical assistance to legal counsel, testifies at court trials and formal hearings, and gives depositions.
Certification
Reviews and determines the adequacy of air carrier maintenance manuals for compliance with FAR's. Makes recommendations to the principal inspector for amendments to previously approved manuals to accomplish the following: correct any conflict with regulatory requirements, eliminate unsafe practices and/or improve the specificity of instruction.
Recommends approval/disapproval of overhaul and inspection time limitations and suggests special conditions and limitations necessary prior to final approval.
Evaluates operations and facilities throughout the geographical area by periodic onsite inspections and the review of inspector's reports and then, on the basis of these, makes a recommendation on changes essential or desirable in policies and procedures to the principal inspector through channels. May be assigned airmen certification duties.
Surveillance
Monitors all phases of air carrier(s) maintenance on behalf of the principal inspector. Surveillance includes adequacy of overhaul and repair facilities, equipment, inspection programs and records, maintenance personnel, maintenance training, main base/subbase/line stations, maintenance programs, policies, and procedures. Inspects, evaluates, and determines if contract maintenance is performed in accordance with the air carrier's approved maintenance program. Advises principal inspector of necessary changes to the maintenance program when required.
Inspects refueling and servicing vendors for accepted industry standards and compliance to the operator's manuals.
Contacts aviation management officials who are responsible for providing maintenance/service in order to negotiate the resolution of problems.
Conducts a maintenance system analysis independently or as team member on special inspection teams.
Other
The incumbent may be assigned other duties and responsibilities which are nongrade controlling.
The inspector, when so directed, is required to keep an appropriate control point informed as to his/her whereabouts and the telephone number at which he/she can be reached in the event of an aviation incident/accident requiring FAA investigation.
Official account of Jobstore.
Develops a work program to insure periodic surveillance of designated pilot and flight engineer examiners, pilot and flight engineer check airmen, and company training programs. Assures the assigned air carrier conducts flight crew training and testing required by appropriate FARs, FAA-approved training programs, and current testing standards. Oversees company check airmen and APDs. Serves as the technical advisor to the POI on assigned areas of the company's training and testing programs. Coordinates technical instructions, policy orders, and procedures through the POI to assure uniformity of training and testing activities. Conducts enforcement investigations and prepares final reports and recommendations on disposition. Performs or assists in the emergency suspension of airmen certificates. Conducts re-examination of certificated airmen. Conducts investigations of public complaints, congressional inquiries, and aircraft incidents and accidents. Recommends the designation of APDs and pilot examiners. Responsible for the conduct of ATP flight tests, additional type ratings, and Flight Engineer (F/E) certification; PIC, SIC, and F/E proficiency tests; SIC and F/E initial qualification tests, and Line Oriented Flight Training (LOFT). Assures standardization of check airmen and designated examiners and recommends to the POI any changes which are considered necessary. Monitors assigned areas of the flight crew training program and associated records to insure compliance with pertinent FARs, national and regional directives, and safe operating practices. Monitors assigned air carrier ground and flight training. Attend certificate holder's company and safety meetings. Evaluates training program to insure that they meet the requirements of the Federal Aviation Regulations. Approves or disapproves these training programs including flight simulators, training devices, or other such equipment used in these programs. May require amendments to previously approved manuals to accomplish the following: correct any conflict with regulatory requirements; eliminate unsafe practices; and/or improve the specificity of instruction. May be assigned other duties and responsibilities which are nongrade controlling. The incumbent will be required to participate in the flight program as an aircrew member and, as such, must meet the medical and flight currency requirements as set forth in agency orders governing the operation of aircraft. The inspector, when so directed, is required to keep an appropriate control point informed as to his/her whereabouts and the telephone number at which he/she can be reached in the event of an aviation incident/accident requiring FAA investigation.
Official account of Jobstore.
Directs a highly technical workforce that provides either air traffic control services and/or tactical and strategic support. The work impacts the effectiveness and efficiency of the day-to day operations of the facility. Work typically impacts the safe, orderly, and expeditious movement of aircraft as well as the efficient operation of segments of the aviation industry.
Provides training, coaching and guidance to subordinates and facilitates team building throughout area(s) of responsibilities.
Integrates support resources with operational needs to maintain effective A TC service, and may work other than administrative shifts to meet this requirement. Using measures of organizational performance, continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, adds value to facility services, and are efficiently achieved.
Assigns and reviews work. Plans work and sets priorities and schedules. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; Identifies and arranges for developmental and other training needs of subordinates. Makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves awards. Deals with labor representatives concerning workforce issues. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Provides input to and contributes to the accomplishment of facility goals and objectives. Serves as a member of the management team to improve organizational performance and to meet strategic goals.
Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selection, training, and transfers. Participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner. Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, members of the general public, and representatives of the aviation industry."
Official account of Jobstore.
Directs a highly technical workforce, including functionally integrated teams of operational and support personnel, that provides air traffic control services throughout a geographic area. The work impacts the safe, orderly, and expeditious movement of aircraft as well as segments of the aviation industry.
Continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, add value to facility services, and are efficiently achieved.
Provides training, coaching, and guidance to subordinates, and is responsible for team building throughout the facility.
Plans work to be accomplished by subordinates. Sets and adjusts long and short-term priorities. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends awards or bonuses; approves expenses for overtime, equipment, and personnel within the facility; and identifies and arranges for developmental and other training needs of subordinates.
Communicates and reinforces EEO policies and programs in all areas of responsibilities, including selection, training, and transfers. Supports and participates in the labor management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.
Meets or has contact with high ranking military and civilian managers, representatives of the aviation industry, key staff of public interest groups, union representatives, local government managers, professional organizations, and contractors.
Official account of Jobstore.
Serves as a Section Manager in the Aircraft Certification Service (AIR), Program Management Section (AIR-321) division. Directly supervises multiple employees engaged in mainly technical, specialized, and engineering work. Applies detailed technical knowledge of practices, principles, theories, concepts, methods, techniques in general inspection, investigation and/or compliance as they apply to Aircraft Certification. Also applies a thorough understanding of the principles of management and strategic planning to integrate the work of multiple projects and work assignments to accomplish the mission objectives. Monitors and assesses the operational performance of AIR to reduce risk to the National Airspace and integrate quality and safety in AIR operations. Responsible for monitoring and assessing AIR’s organization health; managing AIR’s strategic priorities; standardizing AIR's approach to project management, conducting targeted studies for improvement of AIR’s efficiency and effectiveness; coordinating AIR's interactions with other governmental oversight offices; facilitating AIR's response accidents and incidents and institutionalizing lessons learned.
The Section Manager supports the Branch Manager to execute daily operations, ensuring:
• Section resources, activities, and stakeholders are aligned with AIR objectives.
• Section personnel and resources are developed consistent with AIR’s future needs.
• Work environment and culture that emphasizes employee engagement, risk-based decision making, innovation, collaboration, communication, accountability, diversity & inclusion are fostered throughout the Section.
Specific duties include:
Direct Report Supervision: Plans and communicates the organization's vision and objectives, sets priorities; assigns tasks and responsibilities; monitors and evaluates performance; approves leave; executes personnel actions and/or corrective or disciplinary actions. Works to prepare employees for future opportunities across the division, with focus on continuity of operations and long term organizational success. Coaches, mentors, and develops employees to perform current work and support career progression for the future. Ensures employees have technical skills to accomplish their assigned tasks.
Team Environment: Monitors organizational health and regularly seek input and feedback from employees. Establishes and enhances practices to encourage diversity and inclusion, communication, collaboration and innovation in the resolution of issues. Communicates and regularly reinforces connectivity between subordinate employee activities and the broader AIR mission. Defines and assigns accountability for key internal performance objectives. Engages personnel in monitoring key performance indicators and making adjustments necessary to achieve key performance objectives. Work with employees to identify resource needs and advocates for resources on behalf of the team.
Operations Monitoring: Engages employees in documenting, refining and assuring compliance with processes governing all activities. Assesses the productivity, quality, effectiveness and efficiency of Field Operations processes. Monitors and approves expenditure for funds. Reviews and approves time and attendance and assures accurate labor distribution reporting. Assigns, communicates and clarifies context for tasks and responsibilities. Oversees daily operations to ensure timeliness, effectiveness, efficiency, productivity and compliance with policy in attaining organizational goals. Facilities coordination and effective communication across FAA organizations, the aviation industry, other civil aviation authorities and union representatives to accomplish work.
Official account of Jobstore.
Directs a highly technical workforce, including functionally integrated teams of operational and support personnel, that provides air traffic control services throughout a geographic area. The work impacts the safe, orderly, and expeditious movement of aircraft as well as segments of the aviation industry.
Continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, add value to facility services, and are efficiently achieved.
Provides training, coaching, and guidance to subordinates, and is responsible for team building throughout the facility.
Plans work to be accomplished by subordinates. Sets and adjusts long and short-term priorities. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends awards or bonuses; approves expenses for overtime, equipment, and personnel within the facility; and identifies and arranges for developmental and other training needs of subordinates.
Communicates and reinforces EEO policies and programs in all areas of responsibilities, including selection, training, and transfers. Supports and participates in the labor management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.
Meets or has contact with high ranking military and civilian managers, representatives of the aviation industry, key staff of public interest groups, union representatives, local government managers, professional organizations, and contractors.
The Air Traffic Manager reports to a General Manager and/or Assistant General Manager.
Official account of Jobstore.
Directs a highly technical workforce, including functionally integrated teams of operational and support personnel, that provides air traffic control services throughout a geographic area. The work impacts the safe, orderly, and expeditious movement of aircraft as well as segments of the aviation industry.
Continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, add value to facility services, and are efficiently achieved.
Provides training, coaching, and guidance to subordinates, and is responsible for team building throughout the facility.
Plans work to be accomplished by subordinates. Sets and adjusts long and short-term priorities. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends awards or bonuses; approves expenses for overtime, equipment, and personnel within the facility; and identifies and arranges for developmental and other training needs of subordinates.
Communicates and reinforces EEO policies and programs in all areas of responsibilities, including selection, training, and transfers. Supports and participates in the labor management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.
Meets or has contact with high ranking military and civilian managers, representatives of the aviation industry, key staff of public interest groups, union representatives, local government managers, professional organizations, and contractors.
The Air Traffic Manager reports to a General Manager and/or Assistant General Manager.
Official account of Jobstore.
Directs the work of subordinate employees for more than one organizational unit, project/program within a major subdivision. May be responsible for supervising employees in more than one SSC/duty location. Duties typically include planning, communicating the organization's vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance, coaching and developing employee capabilities, approving leave, and taking, recommending, or approving corrective/disciplinary action as appropriate.
Exercises authority for supervisory responsibilities over staff, including staff scheduling and approval of leave. Assures equity of performance standards and rating techniques developed for subordinates. In addition to evaluating work performance, justifies recommendations for awards/bonuses for positions in the unit for higher-level approval. Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements.
Identifies developmental training needs of employees and self and requests for and/or arranges needed developmental and operational training. Communicates unconventional training requests with higher level management to determine accessibility, available funding and best use of resources. Gives advice, counsel or instruction to employees on technical, operational, and/or administrative matters. Hears and resolves complaints from employees at the informal stage, referring group grievances and more serious, unresolved complaints to high level manager. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Fosters a fair and equitable work environment.
Applies an advanced knowledge of the technical aspects of the work directed, an advanced knowledge of budget, human resources, and other administrative policies and procedures, and an advanced understanding of the objectives of the organization. Responsible for applying program resources to meet defined requirements.
Contacts are primarily within the organization unit, major subdivision and the LOB/SO with subordinates, peers. and higher-level managers to discuss the status of projects/programs and to plan for the future. May have frequent contact with customers, other government entities, and other external parties to interpret policies/procedures or for other project/program purposes. Has authority to make commitments for subordinate organizational units, within guidelines.
Defines, acquires, and allocates budget, staff and other resources necessary to accomplish the goals and/or objectives of the SSC. Participates in planning and executing organizationalgoals utilizing strategic planning and sound management principles in order to accomplish mission objectives.
Work typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but unique problems without intervention of higher-level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution.
Individual and organizational performance is typically reviewed periodically by higher-level management, usually through status reports and organizational performance measures. Consults with higher-level management to ensure the alignment of projects/programs with the tactical (short-term) objectives of the major subdivision.
Official account of Jobstore.
Directs a highly technical workforce that provides either air traffic control services and/or tactical and strategic support. The work impacts the effectiveness and efficiency of the day-to day operations of the facility. Work typically impacts the safe, orderly, and expeditious movement of aircraft as well as the efficient operation of segments of the aviation industry. Provides training, coaching and guidance to subordinates and facilitates team building throughout area(s) of responsibilities. Integrates support resources with operational needs to maintain effective ATC service, and may work other than administrative shifts to meet this requirement. Using measures of organizational performance, continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, adds value to facility services, and are efficiently achieved. Assigns and reviews work. Plans work and sets priorities and schedules. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; Identifies and arranges for developmental and other training needs of subordinates. Makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves awards. Deals with labor representatives concerning workforce issues. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Provides input to and contributes to the accomplishment of facility goals and objectives. Serves as a member of the management team to improve organizational performance and to meet strategic goals. Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selection, training, and transfers. Participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner. Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, members of the general public, and representatives of the aviation industry. The Support Manager reports to either the Air Traffic Manager or Assistant Air Traffic Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.
Official account of Jobstore.
Technical Administration
Has the responsibility for a portion of the geographic program for his/her specialization in the district office. Assures, on a continuing basis, that assigned operators are properly and adequately organized, staffed, and equipped; have and conduct an adequate training program including an acceptable record keeping system; and have facilities and procedures that meet all regulatory requirements.
Regularly visits the air carrier's/air operator's stations and other offices to maintain contact with their local management officials and coordinates with the principal inspectors for correction of any deficiencies or discrepancies.
Processes enforcement actions and prepares final reports and recommendations on disposition. Performs or supervises the emergency suspension of certificates. Conducts or directs the reexamination of certificated airmen, or performs inspections for the reissuance of airworthiness certificates.
Conducts investigations of public complaints, congressional inquiries and aircraft incidents and accidents. Provides verbal and/or written technical assistance to legal counsel, testifies at court trials and formal hearings, and gives depositions.
Certification
Reviews and determines the adequacy of air carrier maintenance manuals for compliance with FAR's. Makes recommendations to the principal inspector for amendments to previously approved manuals to accomplish the following: correct any conflict with regulatory requirements, eliminate unsafe practices and/or improve the specificity of instruction.
Recommends approval/disapproval of overhaul and inspection time limitations and suggests special conditions and limitations necessary prior to final approval.
Evaluates operations and facilities throughout the geographical area by periodic onsite inspections and the review of inspector's reports and then, on the basis of these, makes a recommendation on changes essential or desirable in policies and procedures to the principal inspector through channels. May be assigned airmen certification duties.
Surveillance
Monitors all phases of air carrier(s) maintenance on behalf of the principal inspector. Surveillance includes adequacy of overhaul and repair facilities, equipment, inspection programs and records, maintenance personnel, maintenance training, main base/subbase/line stations, maintenance programs, policies, and procedures. Inspects, evaluates, and determines if contract maintenance is performed in accordance with the air carrier's approved maintenance program. Advises principal inspector of necessary changes to the maintenance program when required.
Inspects refueling and servicing vendors for accepted industry standards and compliance to the operator's manuals.
Contacts aviation management officials who are responsible for providing maintenance/service in order to negotiate the resolution of problems.
Conducts a maintenance system analysis independently or as team member on special inspection teams.
Other
The incumbent may be assigned other duties and responsibilities which are nongrade controlling.
The inspector, when so directed, is required to keep an appropriate control point informed as to his/her whereabouts and the telephone number at which he/she can be reached in the event of an aviation incident/accident requiring FAA investigation.
Official account of Jobstore.
