Total 2 Project Coordinator job vacancies in Petaling Jaya

Job Requirement

• Good communication skills (both written and oral) in English and Bahasa Malaysia, including good presentation skills and is comfortable in interfacing with various levels of internal and external stakeholders (including blue collar workers).
• Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.
• Possess at least a Diploma in any field.
• Knowledge of Microsoft Office applications, including the ability to communicate complex data and ideas through Microsoft PowerPoint presentations and Excel reporting.
• At least 2 years experience in client management or sales.
• Good track record.

Job Responsibilities

• Handle daily incoming and outgoing communication including sales related e-mail and telephone inquiries.
• Inputting orders, ensuring they are processed according to customer requirements and ensuring all orders are accurate and delivered on time.
• Inform clients of unforeseen delays or problems.
• To attend to customer requests in a timely manner and process proactively at a stipulated time.
• Be able to work in a teamwork environment in conflict of resolution and interacting with people from various department within the Company.
• Dealing with customer complaints and responding complaints from customer and give after sales support when requested.
• Be initiatives on resolving issues and concerns of customers including operational issues, documentation issues, invoices queries etc.
• Handle any ad-hoc assignment from the superior.

• Annual Leave
• Bonus
• Medical Claim

職位需要

• 具有良好的英語和馬來語溝通能力（書面和口頭），包括良好的演講技巧，並且能夠輕鬆地與各個級別的內部和外部利益相關者（包括藍領工人）打交道。
• 必須具備定義問題、收集資料、確立事實並得出有效結論的能力。
• 至少擁有任何領域的文憑。
• 了解 Microsoft Office 應用程序，包括透過 Microsoft PowerPoint 簡報和 Excel 報告交流複雜資料和想法的能力。
• 至少 2 年客戶管理或銷售經驗。
• 良好的記錄。

工作職責

• 處理日常傳入和傳出通信，包括與銷售相關的電子郵件和電話查詢。
• 輸入訂單，確保根據客戶要求進行處理，並確保所有訂單準確並按時交付。
• 通知客戶不可預見的延誤或問題。
• 及時回應客戶請求並在規定時間積極處理。
• 能夠在團隊合作環境中解決衝突並與公司內各部門的人員互動。
• 處理客戶投訴並回應客戶投訴，並根據要求提供售後服務支援。
• 主動解決客戶的問題和疑慮，包括營運問題、文件問題、發票查詢等。
• 處理上級的任何臨時任務。

• 年假
• 獎金
• 醫療索賠