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!!!WE WANT YOU!!!
Homestay Customer Service
Working hours: Full time 6 days a week
Chill and fun environment
Job Descriptions:
Job Requirements:
!!!我们需要你!!!
工作时间:一个星期六天制
轻松的工作环境,年轻的氛围
有上进心,刻苦耐劳
工作范围:
工作要求:
Perks & Benefits
De Luma is a property management company which based in Bukit Mertajam .A thoughtfully curated space for you to immerse in the DeLuma, hosted by a team of young adventurers who are passionate about living experience.
1 Responsibilities
To attend to customers' complaints /feedback and to ensure the complaints are resolved
professionally in compliance with company service standard.
To follow up on defect rectification progress and work closely with Technical Team for dispute
resolution.
To submit critical defects progress report in a timely manner to Technical Team for investigation
and rectification.
To propose an appropriate solution and provide them regular feedback for their continuous
product quality improvement.
To ensure compliance to regulatory and internal SOP.
To perform other ad-hoc duties as assigned by the superior.
Perform any other ad-hoc tasks as maybe assigned by the superior or Company.
2 Qualifications/Requirements
Candidate must possess at least SPM or equivalent
At least 1 year (s) of experience in customer service preferable in property development
industry.
Able to speak in Malay/English, Mandarin will be an added advantage.
Computer literate and knowledge in Microsoft Office. (Word and Excel)
High proficiency in written and verbal communication skills.
Knowledge of building defect and able to work under pressure
Able to work on weekends and public holidays.
Possess own transport and willing to travel.
Strong communication and interpersonal skill with positive attitude.
Perks & Benefits
Scientex property development division, it is made up of the flagship development in Pasir Gudang, Johor Pasir Gudang which is strategically located within the Eastern Growth Corridor of Iskandar Malaysia adjacent to Johor Bahru City, Malaysia. Spanning an area of 1,100 acres, this integrated self-contained township shall comprise 11,549 residential and 532 commercial properties when fully completed. To-date, more than 5,807 residential,143 commercial and 84 industrial units have been completed and handed over to the purchasers.Scientex Kulai, our 2nd property project was launched in March 2008. It is located in Mukim Sedenak, Kulai Johor with an area of 250 acres. It lies within the Second
!!!WE WANT YOU!!!
Homestay Customer Service
Working hours: Full time 6 days a week
Chill and fun environment
Job Descriptions:
Job Requirements:
!!!我们需要你!!!
工作时间:一个星期六天制
轻松的工作环境,年轻的氛围
有上进心,刻苦耐劳
工作范围:
工作要求:
Perks & Benefits
De Luma is a property management company which based in Bukit Mertajam .A thoughtfully curated space for you to immerse in the DeLuma, hosted by a team of young adventurers who are passionate about living experience.
1 職責
關注客戶的投訴/回饋並確保投訴得到解決
專業符合公司服務標準。
跟進缺陷整改進度並與技術團隊密切合作解決爭議
解決。
及時提交關鍵缺陷進度報告給技術團隊進行調查
和整改。
提出適當的解決方案並定期向他們提供回饋,以確保他們的持續
產品品質提高。
確保遵守法規和內部 SOP。
執行上級交辦的其他臨時職務。
執行上級或公司可能指派的任何其他臨時任務。
2 資格/要求
候選人必須至少擁有 SPM 或同等學歷
至少 1 年房地產開發客戶服務經驗優先
行業。
能說馬來語/英語,會說普通話將是一個額外的優勢。
電腦知識和 Microsoft Office 知識。 (Word 與 Excel)
高度熟練的書面和口頭溝通技巧。
了解建築缺陷並能承受工作壓力
能夠在週末和公共假期工作。
擁有自己的交通工具並願意出差。
良好的溝通和人際交往能力以及積極的態度。
津貼和福利
Scientex property development division, it is made up of the flagship development in Pasir Gudang, Johor Pasir Gudang which is strategically located within the Eastern Growth Corridor of Iskandar Malaysia adjacent to Johor Bahru City, Malaysia. Spanning an area of 1,100 acres, this integrated self-contained township shall comprise 11,549 residential and 532 commercial properties when fully completed. To-date, more than 5,807 residential,143 commercial and 84 industrial units have been completed and handed over to the purchasers.Scientex Kulai, our 2nd property project was launched in March 2008. It is located in Mukim Sedenak, Kulai Johor with an area of 250 acres. It lies within the Second
1. Generating appointment booking report and ageing report.
2. Check for Console Report
3. Tally check for console orders against report generated and console the orders
accordingly.
4. Call customer for delivery appointment.
5. Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas.
6. Follow up on emails with Credit Finance and Operation team.
7. Coordinate with Transport Department on the timing of delivery.
8. Follow up with Transport Department on the status of delivery.
9. Handling customers complaint and escalations.
10. Follow up on emails with Sales / Logistics Department.
11. Updating and send weekly Report to Finance for Billing.
12. Prepare documentation for delivery to FTZ areas.
Perks & Benefits
YCH Group is one of Asia's leading supply chain and logistics conglomerates and partners some of the world’s largest companies and brands in more than 100 cities across Asia Pacific. As a renowned 7PLᴛᴍ supply chain and logistics provider, our team of supply chain specialists, logisticians, technology disruptors, planners and other specialists, work together to achieve the common goal to be the partner of choice for integrated end-to-end supply chain management. Together with our affiliated companies, we remain steadfast in our mission to integrate data flows in the supply chain with unique analytics capabilities, coupled with domain expertise and innovation to transform and provide end-to-end supply chain enablement to connect ASEAN and beyond.
We are looking for a motivated, dynamic Customer Development Executive - Outdoor Account Management to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.
To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.
In this role you will be responsible for:
The ideal candidate will possess:
Highly Desirable:
Rewards and Benefits
You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Locations:
Rentokil Initial (M) Sdn Bhd
No. 1, Jalan Sungai Tiram 7, Taman Perusahaan Nyaman Mutiara, 11900 Bayan Lepas, Penang
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