Total 135 Senior Executive Product Specialist job vacancies in Customer Service category in The United States of America

Job Content 

• Responsible for matters related to customer orders
• Maintain good customer relationships
• ⁠Responsible for handling customer debt docking

Job Requirements

• Strong communication and coordination skills
• Have certain resistance to stress
• Have certain sales experience and skills
• Proficient in listening, speaking, reading and writing in Malay, English and Chinese

Perks & Benefits

• Flexible working hours ( to be discuss ) 
• Personal leave
• Open culture
• Personal development opportunities

工作内容

1. 负责客户订单相关事宜
2. 维持良好的客户关係
3. ⁠负责处理客户债务对接

工作要求

• 较强的沟通协调能力
• 有一定的抗压能力
• 具有一定的销售经验与技巧
• 精通马来语、英语和华语的听、说、读、写

津貼和福利

• 彈性工作時間（面議）
• 事假
• 開放文化
• 個人發展機會

Who are the Account Escalation Analyst Team? 

A global group of highly skilled engineers working alongside Account Escalation Managers to tackle the most complex technical issues faced by our customers. With senior-level visibility both internally and within client organizations this team is crucial in maximising customer satisfaction, maintaining product success, and delivering innovation whilst providing world-class service.

We are seeking skilled recruits in India to help focus on the identification and diagnosis of emerging performance issues before they become customer-impacting and to operate as part of the wider team to ensure timely resolution to customer-impacting issues.

As a Senior Performance Support Specialist you will... 

• Successfully diagnose the entire technology stack, from the front-end to the back end, to determine where to start troubleshooting an issue. 
• Interpret technical data to identify trends and resolve system bottlenecks 
• Work on performance tuning of our web-based applications 
• Liaise with clients directly and deliver great customer service instilling trust from our clients.  
• Work as part of a global team and potentially travel to US for knowledge sharing.  

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

Administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs.

• Provides in-depth product support to FIS clients by resolving incoming inquiries.
• Responds to customer product inquiries via telephone or in written internet-based email.
• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
• Documents customer information and recurring technical issues to support product quality programs and product development.
• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
• Other related duties assigned as needed.

What you bring

• Experience doing Product/Application support in any banking or financial systems

• Background or basic knowledge in data querying

• Exposure in Java codes is a plus

• Experience in face to face client interaction is a plus

• Documents client information and recurring technical issues to support product quality programs and product development
• Strong analytical skills

Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

· Manages devices products related lifecycle activities for the assigned projects to ensure regulatory requirements are met

· Supports JAPAC Area RA Lead, affiliates and Global Regulatory Affairs in variation related activities (i.e. regulatory assessment, etc.) for the assigned projects

· Implements regulatory strategies for the assigned projects for countries in JAPAC under supervision, in line with area commercial priorities and in collaboration with the Global Regulatory Lead and other RA sub-team colleagues.

• Represents the JAPAC regulatory function at sub-teams or client group meetings (i.e. commercial, R&D, CMC, etc.) to present regulatory requirements or provide strategic input for the registration of products.
• Interfaces with JAPAC cross functional teams as appropriate and partners with JAPAC commercial teams to ensure business needs are met.
• Represents the JAPAC regulatory function at sub-teams to present regulatory requirements and commercial interests on the Global Regulatory Product Team (GRPT) to ensure those are met.
• Ensures regulatory compliance for the assigned Assets/products. Implements remediation plan to address identified gaps, if any.
• Supports regulatory initiatives for JAPAC Area team.

Education / Experience Required:

• Min Degree in pharmacy, pharmacology, bioengineering or related subject.
• Min 5 years of regulatory affairs in medical devices
• Has pior experience in China/Japan registration / support role in the past

If you meet the requirements of this role, please email a detailed resume to alexgoh@recruitexpress.com.sg or telegram @alexgohhl

Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

About this opportunity

We are looking for an enthusiastic individual to join the SEA clinical team. The position is responsible for overseeing clinical activities within the Singapore market and for providing in-house clinical guidance and support as well as clinical customer support. The position will work cross-functionally with the Singapore team to deliver an excellent customer experience clinically for all Invisalign and Invisalign Go Providers within the Singapore market.

The role is based in Singapore.

In this role, you will…

• Be responsible for achieving Monthly, Quarterly and Annual Clinical Plans and clinical target by partnering with sales team to visit customers who need intensive clinical support
• Be responsible for the working with assigned accounts and team within the assigned territory, including direction, motivation and development of clinical plans, targets, strategies and the removal of obstacles to success such as assisting dental professionals in end to end understanding of the Invisalign and Invisalign Go process; preparing clinical materials to send to dental professionals; communicating with Align on various clinical support issues; providing clinical training to new staff
• Collaborate and work closely with co-colleagues to develop a high-performance team
• Provide Product and Clinical Training and knowledge to assigned accounts.
• Provide appropriate training and field coaching as required to all team members, distributors and all external customers. Provide continuous education to staff especially sales and marketing team and training when there is new product launch;
• Keep abreast of what competitors are doing; and update Marketing Manager of market intelligence and pulses in the market.
• Be responsible for all quality updates records and customer product feedback for assigned territory.
• Engage certified doctors and develop potential for new cases; engage non-certified doctors and establish their potential as an Invisalign provider and current submitters to develop Invisalign business
• Plan and arrange clinical events that are suitable for the market and coordinate on education pathway
• Provide treatment planning guidance for customers
• Build strong ethical business relationships with customers to ensure usage of our products and gain greater market share by focusing high value activity and selling
• Be responsible for other related clinical projects assigned by the company
• Provide all appropriate reporting to Singapore Clinical Support Manager and South East Asia Associate Director, Clinical Support including feedback from customers on a weekly and monthly report

In this role, you’ll need …

• Graduate of Doctorate of Dental Surgery, Bachelor Dental Surgery.
• With 2 years of working experience, of which 1 year of experience in a corporate environment
• Candidates with good technical knowledge and experience in the dental are encouraged to apply
• Experience in training dentists/orthodontists
• Proficient in English to interact efficiently with regional and global teams
• Effective communication and presentation skill
• Provide support to audit processes and quality management system as required
• Some outside hours in evenings and weekends, and travelling may be required from time to time

Local NURSES (EN/SEN/SN/SSN)-Specialist Clinics- 5.5 Day - Novena - up to $4500

This recruitment effort is in collaboration with e2i - Singaporeans or Permanent Residents only

Local NURSES (EN/SEN/SN/SSN)-Specialist Clinics- 5.5 Day - Novena - up to $4500

-Perform general nursing duties which includes performing of clinical procedure/patient’s vital signs monitoring

-Ensure delivery of safe and competent nursing care in compliance with nursing standards of practice

-Ensure a high standard of customer service

-Assist Doctors with the provision of treatment and patient examinations

-Maintain regular checks on drugs and essential / emergency equipment

-Perform reception duties, scheduling of appointment, registration, dispensing of medication, payment collection and administrative duties relating to patients.

-Provide assistance to the Clinic Manger in ensuring the smooth operation of the clinic

-Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations

-Ensure the cleanliness and tidiness of the clinic

-Involve in administrative functions relating to work area such as drug/consumable ordering/stock-take/payment

-Provide information / education to patients and family members

-Perform other nursing-related duties, or ad-hoc departmental task/activities as assigned

Candidate's Requirements

-NITEC / Diploma / Degree in Nursing

-Registered with Singapore Nursing Board and possess a valid Practicing Certificate

-Excellent teamwork & people, observational skills

-Ability to work in a fast-paced environment, deal with emotionally charged and pressured situations

-Good interpersonal skills

Working Period

-5.5 days work week

Payment

-up to $4500 per month

whatsapp Grace 87952790

EA Personnel Name: Grace Lai
EA Personnel No: R23118255
EA License No: 23C1841

Local NURSES (EN/SEN/SN/SSN)-Specialist Clinics- 5.5 Day - Novena - up to $4500

This recruitment effort is in collaboration with e2i - Singaporeans or Permanent Residents only

Local NURSES (EN/SEN/SN/SSN)-Specialist Clinics- 5.5 Day - Novena - up to $4500

-Perform general nursing duties which includes performing of clinical procedure/patient’s vital signs monitoring

-Ensure delivery of safe and competent nursing care in compliance with nursing standards of practice

-Ensure a high standard of customer service

-Assist Doctors with the provision of treatment and patient examinations

-Maintain regular checks on drugs and essential / emergency equipment

-Perform reception duties, scheduling of appointment, registration, dispensing of medication, payment collection and administrative duties relating to patients.

-Provide assistance to the Clinic Manger in ensuring the smooth operation of the clinic

-Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations

-Ensure the cleanliness and tidiness of the clinic

-Involve in administrative functions relating to work area such as drug/consumable ordering/stock-take/payment

-Provide information / education to patients and family members

-Perform other nursing-related duties, or ad-hoc departmental task/activities as assigned

Candidate's Requirements

-NITEC / Diploma / Degree in Nursing

-Registered with Singapore Nursing Board and possess a valid Practicing Certificate

-Excellent teamwork & people, observational skills

-Ability to work in a fast-paced environment, deal with emotionally charged and pressured situations

-Good interpersonal skills

Working Period

-5.5 days work week

Payment

-up to $4500 per month

whatsapp Grace 87952790

EA Personnel Name: Grace Lai
EA Personnel No: R23118255
EA License No: 23C1841

About us: Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.  The opportunity: This position builds genuine customer relationship through inbound and outbound customer service to accept ownership for effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core of every decision and behaviour. Your Main Responsibilities: Participate as a member of an extended service team in line with organisational values. Managing high-quality, high-volume feedback including answering inbound and outbound customer service calls, taking, and disseminating messages effectively and efficiently. Producing regular reports for the Department of Transport and…

Click here to view more detail / apply for Customer Experience- Senior Specialist

Your new company
A genuinely brilliant opportunity is available to work as a Customer Service Executive/Sales Administrator for a business that manufacturers popular and recognisable products. This position is within a fun, lively team and includes fantastic benefits and hybrid working (with an early finish every Friday at 1pm!). Your new role
Your new role will involve producing and maintaining records on customer specifications for deliveries for allocated customers, ensuring to monitor all sales orders. You will receive the orders and process them daily either on paper format and electronically, liaising with customers to ensure that delivery schedules, you will track orders via the 3PL distribution centre, dealing with pro-forma invoices, liaising with finance accordingly. You will cross-reference products on Oracle and deal with ad hoc duties as required.


What you'll need to succeed
In order to be successful you will need to have intermediate Excel and able to performance V-look ups and do formulas, you will have excellent attention to detail and communication skills, experience working in import logistics within a Customer Service/Sales Administrator or Operations position and be within a reasonable commute to Richmond/SW London.


What you'll get in return
In return you'll be offered a permanent role paying £30,000 plus a discretionary bonus, 23 days annual leave plus bank holiday, private medical after probation, hybrid working (3 days in the office and 2 days at home). In addition you will have a fantastic working schedule of 8.30-5pm Monday to Thursday and 8.30am - 1pm on a Friday (every Friday!)


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Support WorkerLocation:
BristolHours:
We have two shift patterns available: Sunday to Thursday and Tuesday to Saturday, which may include sleep-ins. Weekly hours, including one sleep-in, are 47.5 hours per week. Sleep-ins may not be available at the start of the contract, but we are onboarding a new house in the next few weeks.Salary:

• Hourly rate: £12.50
• Full-time annual salary: £24,375
• Salary with a sleep-in: £31,513 per annum

Client women-only division specialising in meeting the needs of individuals living with complex post-traumatic stress disorder (PTSD) and/or personality disorder.Responsibilities:

• Provide peer support and guidance to other Maples employees.
• Offer leadership and supervision to junior team members, ensuring continuity of care for our service users.
• Ensure clients can live safely, considerately, and with dignity while adhering to the terms and conditions of their licence.
• Oversee and facilitate medication regimes.
• Define and oversee individual and communal budgets and finances.
• Generate reports on client weekly/monthly worksheets and certification sheets.
• Attend meetings with or on behalf of service users and liaise with external agencies.
• Develop and maintain an understanding of the Mental Health Act.
• Conduct crisis mitigation and resolution work.
• Contribute to placement reviews.

Qualifications:

• Relevant experience in a similar role.
• Knowledge of mental health support and risk management.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
I am recruiting for an experienced Senior Support Worker to join the team in a small, family-orientated residential home in Poole. Our client provides specialist support to adults with Learning Disabilities, Challenging Behaviours and Autism. The role is 42 hours per week on a rota basis and includes working weekends.
Your new role
As a Senior Support Worker, your job is to lead a team of support workers and ensure the smooth running of each shift. You will be required to record accurate information in care plans, assist with medication, organise rotas and provide a high standard of person-centred care, including assisting with personal care duties. You will also support with financial budget management and liaise with the management team.What you'll need to succeed
You will already have experience working as a Senior Support Worker, ideally with a Level 3 Health & Social Care Certificate. You must be motivated, punctual, flexible, reliable and a strong team leader with leadership skills. You must have a strong understanding of the Autism Spectrum. A full UK licence and own transport is essential. This role would also suit someone who is looking for that next step in their career to progress into a senior role.
What you'll get in return

• 42 hours per week on a rota
• £12.80per hour
• Free DBS Check
• Career progression opportunities
• Regular and ongoing training
• Working with a highly experienced team

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

This is a role in Consumer Banking Technology & Operations (T&O). You will assist in leading the incident management process with the various departments, stakeholders and vendors, respond to incidents when they occur and take the necessary steps to restore the bank’s services and business to normal operations as soon as possible, with the least impact to the business or user and minimize any possible downtime. You will report to the Senior Vice President in managing and coordinating with a team of Incident Coordinators working on a 12-hour shift roster.

• Respond to a reported incident, identify the cause and initiate the incident management process.
• Prioritize incidents according to urgency on the bank’s business.
• Oversee the incident management process as well as team members and stakeholders involved in resolving the incident.
• Ensure that the Incident Management process is being followed to ensure quality services by managing the incident resolution of the Bank’s support teams either in country or regionally.
• Ensure timely notification and escalation to management and stakeholders as well as ensure that the right level of attention is being accorded.
• Notify participants in the Incident Management process when standards and procedures are not being followed.
• Reroute misdirected incidents which are not being handled in a timely manner.
• Escalate issues in a timely and appropriate manner.
• Identify exceptions and deviations and manage such situations.
• Proactively identify issues through incident and problem trending analysis and assist in workaround resolution when required.
• Improve Mean Time To Detect (MTTD)/Mean Time To Repair (MTTR) of incident life cycles through active process monitoring & automation.
• Assist in preventing reoccurrence of alerts and incidents.
• Enhance operational productivity through process automation.
• Establish and maintain a strong working relationship between TS and Line of Business and align our IT strategy with the bank’s business needs and objectives.

Requirements

• Bachelor’s Degree in Information Technology, System Engineering or a related field.
• Strong Knowledge of IT Service Management, ITIL and COBIT.
• Strong problem solving, analytical and time management skills.
• Good communication skills, both spoken and written.
• Working experience in IT Systems and IT software in a banking environment will be an added advantage.
• Proficient in working with MS Office Tools such as MS Power Point and MS Excel and prepare presentation decks for Management Team.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Interested in becoming part of a friendly, warm and cooperative team that helps you grow in both technical and interpersonal skills? Join FD Air-Con Service Pte Ltd today!

About FD Air-Con Service Pte Ltd

- Established in 2002

- Has a strong customer base

- Interested in team-building and welfare of the employee

- Interested in employee development and upgrading of skills

- Dynamic and friendly team

Attractive renumeration package

- Competitive salary, up to $4k/month

- 13th Bonus

- Performance bonus

- Profit sharing

- OT available

Requirements

- Good attitude to learning and growing with the company

- Good interpersonal and communication skills

- At least 3 years of prior experience working in Singapore as an air-conditioning technician

- Class 3 driving license

Job Scope:

- Aircon installation, repair, replacement and maintenance for household, commercial and factory units

- To perform general air-con servicing, chemical overhaul and troubleshooting

- Any other duties assigned

Location: Beach Road (Central)

Interested applications please contact 92381806 to arrange for an interview. We would love to meet and chat with you!

Innovate to solve the world's most important challenges THE FUTURE IS WHAT WE MAKE IT.  Senior Customer Experience Specialist Sydney  Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.  Make the Best You.  Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.  Join Us and Make an Impact.  We are currently seeking a Senior Customer Experience Specialist to join our HBS HO team in our North Ryde office.  Reporting to the Senior Customer Experience Supervisor, your focus will be to act as first point of contact for customers and field service professionals’ issues and being an interface between them and the rest of the…

Click here to view more detail / apply for Senior Customer Experience Specialist