Total 20 Operations Supervisor job vacancies in Seberang Jaya

JOB DESCRIPTION

• To prepare and implement site safety supervision & coordinates with suppliers, contractors, and etc.
• To monitoring daily site safety work activities, attend safety coordination meeting with contractors and to conduct daily tools box meeting at site with all foreman and workers.
• To conforming and ensure site safety for scaffolding erection, hot works, barricade of floor opening, high level object & works, cutting tools, all electric tools, and etc.
• To check and conforming to local safety & health codes & regulations by complying with requirements.
• Preparing safety signage, site instruction documentation & develop good leadership with sub-contractors and workers.
• To prepare & assists to conform standard safety requirement for installation and safety produce method statement and ISO documents as needed.
• To conduct safety briefing on usage of equipment’s, tools & materials.
• To issue warning if contractor provide safety defects or negligence and prepare punch list for following up action.
• High lifter, scissor lift & scaffolding daily control.
• Ensures Scaff tags are signed and kept up to date with relevant information.
• Inspects all scaffolds on site regularly and keeps a record for any future audit.
• Conducts inspection and certifies the quality, suitability, and safety of scaffolding as per the industrial standards and practices
• Maintain a record of the condition of all scaffolding materials and ensure that they are maintained correctly and are removed from site and disposed off, if found damaged or defective.
• Sharing safety essential information with project team always to achieve schedule as targeted. 
• Contributing safety & health information to team meeting and reports, to escalating project completion without impediments.
• Strictly observed Taikisha Japan safety policy and reporting procedures
• Posses Scaffolding cert & Yellow book. (Lifting supervisor cert is an added advantage)

JOB REQUIREMENT

• Willing to travel if needed.
• Knowledge in ISO 9001, ISO 14001 and ISO 45001.
• Good working knowledge in both written and spoken in Bahasa Malaysia and English.
• Good in communication skills, conflict management, problem-solving, leadership and reporting skills. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

工作目的：

該職位將負責提高營運效率、確保卓越的客戶服務並最大限度地提高獲利能力。職責將涵蓋商店管理的各個方面，包括銷售業績、成本控制、庫存管理和團隊領導。

主要責任

銷售與財務管理：

• 監控日常銷售業績並努力實現銷售目標。
• 分析銷售數據、識別趨勢並實施策略以優化收入。
• 透過管理庫存水準、定價策略和減少浪費措施來控制銷售成本 (COGS)。

關鍵績效指標監控：

• 追蹤關鍵績效指標 (KPI)，例如每工時銷售、平均交易價值和客戶滿意度分數。
• 使用 KPI 數據確定需要改進的領域並實施行動計劃以提高商店績效。

庫存和庫存控制：

• 管理庫存水準並定期檢查庫存，以防止庫存短缺或過剩。
• 透過高效的庫存管理實踐優化庫存週轉並最大限度地減少浪費。

廢棄物管理：

• 監控食物浪費程度並實施減少浪費的策略，例如份量控制措施和庫存週轉。
• 與廚房團隊合作，盡量減少食物腐敗並確保新鮮。

人力資源管理：

• 監督並向團隊成員分配任務，以確保順利運作和最佳的客戶服務。
• 根據業務需求和勞動力預算安排輪班並管理人員配備水準。
• 培訓、指導和評估員工績效，以維持高績效的團隊。

資格和技能：

• 批判性思維和解決問題的能力，以應對營運挑戰、解決客戶投訴並做出數據驅動的決策。
• 強大的口頭和書面溝通能力，能夠與客戶互動、向員工傳達期望以及與管理層協作。
• 熟悉庫存管理系統和程序。
• 強大的領導力和人際交往能力，可以激勵和激勵團隊成員。
• 靈活適應不斷變化的業務需求，應對快節奏環境中的壓力，並在必要時快速做出決策。
• 了解食品安全法規和最佳實務。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Job Responsibility :

• Supervise all construction works on the project at the site, ensuring work is completed and runs smoothly.
• Coordinate and monitor sub-contractor activities at the project site, and ensure that all works are carried out area to the drawings, specifications, construction plan, procedures, and work instructions.
• To ensure work quality is achieved and safety regulations are compiled.
• To supervise and manage daily project planning and work progress on-site
• To liaise with contractors and workers for project implementation works
• To assist the Project Engineer and support the project team
• To assist submit in all documents, reports, and data
• To ensure all materials delivered to the site are handled and stored appropriately
• To report to the superior on the daily progress of the projects.
• Arrange a regular meeting with workers or sub-contractors to match the targeted schedule and resolve site matters.
• Perform other ad-hoc tasks as assigned by the superior

Job Requirements : 

• Candidate must possess at least a Diploma in Engineering (Civil), Professional Cert, Others or equivalent.
• To have an overview of construction knowledge and sequence of work.
• Experienced with Infrastructure Projects will be an advantage.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

工作職責：

• 現場監督工程的所有施工工作，確保工作順利完成。
• 協調和監控專案現場的分包商活動，並確保所有工程均依照圖面、規格、施工計畫、程序和作業指導書進行。
• 確保工作品質達到並制定安全法規。
• 監督和管理日常專案計劃和現場工作進度
• 與承包商和工人聯絡以進行專案實施工作
• 協助專案工程師並支持專案團隊
• 協助提交所有文件、報告和數據
• 確保交付到現場的所有材料均得到適當處理和存儲
• 向上級匯報專案的日常進度。
• 安排與工人或分包商的定期會議，以配合目標時間表並解決現場問題。
• 執行上級指派的其他臨時任務

職位要求：

• 候選人必須至少擁有工程（土木）文憑、專業證照、其他或同等學歷。
• 了解施工知識和工作順序的概述。
• 具有基礎設施項目經驗將是一個優勢。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Job Responsibility :

• Supervise all construction works on the project at the site, ensuring work is completed and runs smoothly.
• Coordinate and monitor sub-contractor activities at the project site, and ensure that all works are carried out area to the drawings, specifications, construction plan, procedures, and work instructions.
• To ensure work quality is achieved and safety regulations are compiled.
• To supervise and manage daily project planning and work progress on-site
• To liaise with contractors and workers for project implementation works
• To assist the Project Engineer and support the project team
• To assist submit in all documents, reports, and data
• To ensure all materials delivered to the site are handled and stored appropriately
• To report to the superior on the daily progress of the projects.
• Arrange a regular meeting with workers or sub-contractors to match the targeted schedule and resolve site matters.
• Perform other ad-hoc tasks as assigned by the superior

Job Requirements : 

• Candidate must possess at least a Diploma in Engineering (Civil), Professional Cert, Others or equivalent.
• To have an overview of construction knowledge and sequence of work.
• Experienced with Infrastructure Projects will be an advantage.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Summary of Position

The Sales Supervisor oversees the sales merchandising team and may also perform some tasks of a manager.

Duties and Responsibilities

~To analyze the performance measurement (KPI) with distributors on monthly, quarterly and yearly basis.

~Achieve maximum Sales, Collections and Distribution targets in all company products.

~Ensure full area coverage in distributor’s assigned territory.

~Develop more high traffic outlet and Special Channel outlet .

~Planning Promotion plan and Incentive to distributor salesman and outlet.

~To assist in any Marketing matters, activities.

~More focus at field market and find more opportunity.

REQUIRED EDUCATIONAL SKILLS, KNOWLEDGE & EXPERIENCES: -

~Good communication skills, both written and spoken.

~Age Below 35

~1 years of relevant working experience.

~Minimum Degree holder.

~Possessed self-driven positive attitude.

~Computer literate and possess good interpersonal and communication skills.

~Willing to travel

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Medical insurance
• Personal leave

立場摘要

銷售主管監督銷售推銷團隊，也可以執行經理的一些任務。

義務和責任

~與分銷商每月、每季、每年分析績效衡量（KPI）。

~實現公司所有產品的最大銷售、收集和分銷目標。

~確保經銷商指定區域的全區域覆蓋。

~開發更多高客流量出口及特殊通路出口。

~策劃促銷計劃和對經銷商銷售人員和門市的激勵。

~協助任何行銷事宜、活動。

~更重視現場市場，發現更多機會。

所需的教育技能、知識和經驗： -

~良好的書面和口頭溝通能力。

~35歲以下

~1 年相關工作經驗。

~最低學位持有者。

~擁有自我驅動的正向態度。

~ 具備電腦知識且具備良好的人際溝通與溝通能力。

~願意出差

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 醫療保險
• 事假

We are looking for an intern to join our operations team. You will be supporting instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As an operations intern at NIQ, you create and deliver client outputs in a correct and timely manner.

Responsibilities

• Ensures data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Assist to resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with across relevant Operations teams to ensure delivery to client expectations and satisfaction.
• Ensure that the company’s regional and global standards are always adhered to all the times.
• To support any department / team projects / other duties as and when deemed necessary

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world.

Human Resources Operations Executive

The Human Resources Operations Executive will support the Talent Acquisition team in all recruitment activities. This role is responsible for coordinating recruitment operations, including scheduling interviews, screening candidate profiles, liaising with hiring managers, and maintaining clear communication with candidates throughout the hiring process.

Key Responsibilities:

• Assist in coordinating and scheduling interviews between candidates and hiring managers.
• Screen candidate profiles and resumes to identify suitable candidates based on job requirements.
• Liaise with hiring managers to understand role requirements and provide updates on the recruitment process.
• Maintain consistent communication with candidates, providing updates and ensuring a positive candidate experience throughout the hiring process.
• Support pre-boarding activities and collaborate with the HR team to ensure a smooth transition for new hires.
• Update and manage candidate information in the applicant tracking system (ATS).
• Assist in recruitment-related reporting and data management.
  

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 1-2 years of experience in HR operations, recruitment, or related functions.
• Strong-bias for action
• Strong work ethic and willingness to take on any task.
• Comfortable working in an extremely fast paced and international environment
• Ability to navigate and embrace ambiguity.
• "CAN-DO” attitude, good manners, strong passion, strong ownership, commitment, accountability, responsibility, and team player
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent communication skills, both written and verbal.
• Proficient in using recruitment tools and applicant tracking systems.
• Detail-oriented with a proactive approach to problem-solving.
• Passion for creating a positive and vibrant work culture.
  

• Enjoy monthly fix allowance (based on eligibility)
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Supportive team and continuous on the field guidance and training
• Competitive salary
• Casual work attire

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality. We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN A LIFE OF 

We seek an ambitious, outgoing and personable Community Officer whose values align with our TEAM, standing for Together, Extra-mile, Accountable and Mindful. The Community Officer works closely with the Assistant Community Manager,  Community Manager, Area Manager, Assistant Country Manager, and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving community events, creating partnerships and building lasting relationships with members, supporting the team with sales-related activities for their space, and working alongside managers to meet financial goals and targets.

DUTIES AND RESPONSIBILITIES

ADMINISTRATION AND FINANCE

• Support with basic administration and data entry.
• Assist with handling invoices and retrieving data for monthly reports.

MEMBER EXPERIENCE AND OPERATIONS

• Always deliver and ensure a personalised, friendly, and high-quality member experience, demonstrating excellent interpersonal and communication skills.
• Develop relationships with members and proactively understand their needs to bring ideas and recommendations to the table to exceed the expectations of every member, improving the overall member experience. 
• Solve member-related issues to help foster a collaborative community.
• Support with members moving in and out, for example carrying boxes, supporting with IT, helping to set up rooms etc.
• Ensure overall cleanliness and upkeep of the space is up to standard, checked by the Location Manager, including basic maintenance, dusting, utensil washing, spot cleaning, cleaning the bathroom, cleaning up spills, keeping the pantry stocked and tidy etc.  
• Support with responding to quality control checks and solving issues immediately.
• Supporting and liaising with the New Projects team regarding maintenance and space improvements based on members' feedback and keen observation.
  

SALES

• Conduct location tours for potential members and pass on leads to the senior team to support meeting sales targets. 

CONTENT AND EVENTS

• Attend and support internal events and be a representative of your location.
• Create and execute events relating to the communities interests, with support from the senior and events team. 
• Escalate leads for collaboration and partnerships for events to the Manager.
• Support your team on social media pages (IG stories, Facebook posts, etc.) and create engaging content.
• Assist with capturing up-to-date imagery showcasing the office spaces, events and community for social media.
• Responsible for keeping calendars and notice boards updated.

PEOPLE

• Assist with onboarding and training new team members.
• Actively work and develop on your own growth to better yourself for you, your team and the business.

• 1-2 years of work experience in customer service, events, business operations, sales would be an advantage. Fresh graduates will also be considered
• University Degree holder preferred
• Ability to connect well with people; friendly and approachable
• Possess strong communication and presentation skills
• Exceptional organisational and multitasking skills
• Reliable and self-driven, has the ability to work with teams and independently
• Experience in Google Drive and Excel sheets would be an advantage
• Must be a native English speaker, any additional languages is a plus

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations

We are looking for an intern to join our operations team. You will be supporting instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As an operations intern at NIQ, you create and deliver client outputs in a correct and timely manner.

Responsibilities

• Ensures data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Assist to resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with across relevant Operations teams to ensure delivery to client expectations and satisfaction.
• Ensure that the company’s regional and global standards are always adhered to all the times.
• To support any department / team projects / other duties as and when deemed necessary

Bjak is dedicated to providing access to affordable and sustainable financial services for people across ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Through our flagship platform, Bjak.com, we help millions of people find insurance policies that offer the best value and coverage tailored to their needs.

Our commitment to innovation is driven by our investments in cutting-edge technologies such as Custom API, blockchain, trading systems, and data science. This enables us to make financial services more accessible, transparent, and easy to understand—services that were once out of reach for many.

At Bjak, we excel at navigating complex regulatory landscapes and have developed some of the most innovative financial products globally. We're on a mission to transform how people in ASEAN engage with financial services.

Job Summary

We are seeking a proactive and hands-on Customer Experience & Admin Operations Manager/Team Lead to oversee and streamline our customer service and administrative functions. This role requires someone with a strong "can-do" attitude, who is not only capable of leading a team but also comfortable rolling up their sleeves to get involved in daily tasks when needed. The ideal candidate will be detail-oriented, proficient in Excel for reporting and analysis, and passionate about improving both customer experiences and operational efficiency.

Key Responsibilities:

Customer Experience Management:

• Lead and manage the customer service team to provide high-quality support and engagement.
• Develop and implement customer service strategies that drive satisfaction and loyalty.
• Actively handle customer queries and issues when needed, especially during peak times or escalations.
• Monitor and analyze customer feedback to identify areas for improvement.
• Develop and enforce service level agreements (SLAs) and key performance indicators (KPIs) for the team.
• Resolve escalated customer issues promptly and professionally.
• Train and mentor team members to deliver exceptional service.

Admin Operations Management:

• Oversee day-to-day administrative operations, including office management, record keeping, and inventory control.
• Be hands-on with administrative tasks when required, such as managing office supplies, preparing reports, or organizing company documents.
• Implement and refine administrative processes to ensure operational efficiency.
• Coordinate with cross-functional teams to manage office supplies, equipment, and contracts.
• Ensure compliance with company policies and procedures in all administrative activities.
• Prepare reports and presentations on operational metrics for management.
• Support the finance and HR departments with administrative tasks, as needed.

Team Leadership:

• Manage and motivate a team of customer service and administrative staff, fostering a positive and collaborative work environment.
• Set team goals, conduct performance evaluations, and provide ongoing feedback.
• Identify training needs and facilitate skill development for the team.
• Create and manage team schedules, ensuring adequate coverage for customer service and administrative tasks.
• Step in and provide direct support during peak periods or in case of staff shortages.

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Proven experience (5+ years) in customer service, administration, or operations roles, with at least 2 years in a leadership capacity.
• Strong leadership and people management skills, with a "doer" or "can-do" attitude and the ability to take a hands-on approach when necessary.
• Proficiency in Microsoft Excel for data analysis, reporting, and operational metrics.
• Excellent communication, problem-solving, and conflict-resolution abilities.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• High level of attention to detail and organizational skills.

Preferred Quality:

• Experience in process improvement and operational efficiency initiatives.
• Familiarity with data analysis and reporting tools.
• Experience working within a startup or fast-growing company environment.

At our company, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary
• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental and vision benefit
• Strong learning and development plans for your career growth
• International work environment and flat organization

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world.

Position Overview:

BJAK is seeking a dynamic and hands-on VP of Operations to lead and streamline our operational activities. The ideal candidate will be both a strategic thinker and a doer, dedicated to ensuring the smooth and efficient functioning of our company's operations. This role requires flexibility, including the ability to work during odd hours and manage operations on the go. Reporting directly to the CEO, the Operations Lead will be responsible for developing and executing strategies that enhance operational efficiency, productivity, and profitability.

Responsibilities:

Operational Strategy & Leadership:

• Develop and implement operational strategies that align with BJAK's overall objectives and growth plans.
• Lead and mentor a high-performing operations team, fostering a culture of continuous improvement and accountability.
• Collaborate with the executive team to ensure seamless execution of business strategies and initiatives.

Day-to-Day Operations Management:

• Oversee and manage daily operations, including production, supply chain, quality assurance, logistics, and customer service.
• Ensure operational processes are efficient, cost-effective, and capable of supporting company growth.
• Resolve operational issues promptly and implement solutions to prevent future occurrences.

Flexibility & Hands-On Approach:

• Be willing and able to work during odd hours and manage operations on the go, as required by the business.
• Lead by example, demonstrating a hands-on approach to resolving issues and improving processes.

Process Optimization & Continuous Improvement:

• Identify and implement best practices across all operational areas to enhance productivity and reduce costs.
• Drive continuous improvement initiatives, fostering a culture of innovation and efficiency.
• Monitor key performance indicators (KPIs) and operational metrics to measure success and identify areas for improvement.

Stakeholder Collaboration:

• Work closely with cross-functional teams, including finance, HR, and sales, to ensure alignment and operational excellence.
• Establish and maintain strong relationships with vendors, suppliers, and partners to support business operations.

Risk Management & Compliance:

• Stay informed about industry trends, market dynamics, and regulatory requirements to mitigate risks and ensure compliance.
• Implement and enforce operational policies and procedures that safeguard the company's assets and reputation.

• Bachelor's degree in Business Administration, Operations Management, or a related field (MBA preferred).
• Proven experience in a senior operations role, with a track record of leading and optimizing business operations.
• Strong strategic thinking and problem-solving skills, with the ability to execute plans effectively.
• Excellent leadership and team management skills, with the ability to inspire and develop a high-performing team.
• Hands-on approach with a willingness to work during odd hours and manage operations in a dynamic environment.
• Strong understanding of operational processes, including supply chain management, logistics, and quality assurance.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.

At our company, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary
• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental and vision benefit
• Strong learning and development plans for your career growth
• International work environment and flat organization

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world.

Position Overview:

BJAK is seeking a dynamic and hands-on Operations Lead to lead and streamline our operational activities. The ideal candidate will be both a strategic thinker and a doer, dedicated to ensuring the smooth and efficient functioning of our company's operations. This role requires flexibility, including the ability to work during odd hours and manage operations on the go. Reporting directly to the CEO, the Operations Lead will be responsible for developing and executing strategies that enhance operational efficiency, productivity, and profitability.

Responsibilities:

Operational Strategy & Leadership:

• Develop and implement operational strategies that align with BJAK's overall objectives and growth plans.
• Lead and mentor a high-performing operations team, fostering a culture of continuous improvement and accountability.
• Collaborate with the executive team to ensure seamless execution of business strategies and initiatives.

Day-to-Day Operations Management:

• Oversee and manage daily operations, including production, supply chain, quality assurance, logistics, and customer service.
• Ensure operational processes are efficient, cost-effective, and capable of supporting company growth.
• Resolve operational issues promptly and implement solutions to prevent future occurrences.

Process Optimization & Continuous Improvement:

• Identify and implement best practices across all operational areas to enhance productivity and reduce costs.
• Drive continuous improvement initiatives, fostering a culture of innovation and efficiency.
• Monitor key performance indicators (KPIs) and operational metrics to measure success and identify areas for improvement.

Stakeholder Collaboration:

• Work closely with cross-functional teams, including finance, HR, and sales, to ensure alignment and operational excellence.
• Establish and maintain strong relationships with vendors, suppliers, and partners to support business operations.

Flexibility & Hands-On Approach:

• Be willing and able to work during odd hours and manage operations on the go, as required by the business.
• Lead by example, demonstrating a hands-on approach to resolving issues and improving processes.

Risk Management & Compliance:

• Stay informed about industry trends, market dynamics, and regulatory requirements to mitigate risks and ensure compliance.
• Implement and enforce operational policies and procedures that safeguard the company's assets and reputation.

• Bachelor's degree in Business Administration, Operations Management, or a related field (MBA preferred).
• Proven experience in a senior operations role, with a track record of leading and optimizing business operations.
• Strong strategic thinking and problem-solving skills, with the ability to execute plans effectively.
• Excellent leadership and team management skills, with the ability to inspire and develop a high-performing team.
• Hands-on approach with a willingness to work during odd hours and manage operations in a dynamic environment.
• Strong understanding of operational processes, including supply chain management, logistics, and quality assurance.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.

At our company, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary

• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental and vision benefit
• Strong learning and development plans for your career growth
• International work environment and flat organization