Total 108 Operations Analyst job vacancies in Business Management / Project / Planning category in D12 Balestier, Serangoon, Toa Payoh

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

• 7-12 years of experience in Banking industry.
• Experience as a business analyst in leading banks and delivered projects, programs of large scale.
• Should have good communication skills and capability to drive senior stakeholders with minimal supervision.
• Good to have experience in data migration & reconciliation, data analytics, AML, KYC, compliance domain.
• Past experience in handling transaction monitoring applications.

• Looking for candidate with good Powerpoint skills to present the project in a quality Powerpoint presentation with the stakeholders and the team.
• Coordinate effectively with key stakeholders on hardware purchase and delivery setup with all required paper work.
• Support BAU Ops metrics reports and drive service improvement procedure.
• Track project progress and milestone accomplishment with leads and project management.
• Support employee engagement and organize team events and skip level meetings.
• Good with project point and excellent communication skillset is crucial for this role.
• Backup coordinator for server racking, patching and installation with vendors and partners, setup based on design documentation provided as well as drive and support migration of applications.

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

An exciting opportunity for a Finance Planning Analyst has opened in AIS. If you are someone who is driven in making a positive difference and with passion for growth and development, this role is meant for you!

Position Requirements:

Knowledge, Skills ad Abilities

• Knowledge of IFRS and current reporting requirements.
• Experience in management and reporting and drive in the financial operational excellence.
• Experience in tax computations and current tax legislation.
• Advanced knowledge of MS Office applications especially Excel, Access and PowerPoint.
• Ability to capture and document business and reporting requirements from multiple sources.
• Ensuring confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity.
• Abide by and facilitate adherence to all applicable laws, rules, regulations, policies, and procedures; maintain professional ethical standards; maintain high level of professional development/knowledge.

Personal Qualities

• Highly organised and self-motivated.
• High levels of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Pleasant disposition, a desire to learn and strong interpersonal skills.
• Willing to work extra hours when required, particularly during budget and month-end periods.
• Demonstrated ability to work to deadlines.

Further information about this position is available in the job description found in the AIS website at https://www.ais.com.sg/work-for-us-positions-vacant/

Applicants are required to read the job description for the role prior to applying and submit a curriculum vitae and a duly completed copy of the School's Job Application Form (downloadable from the school's website) to the email address: StaffHR@ais.com.sg. Kindly ensure that the position title is clearly specified in the job application form.

Only applications submitted using the school's job application form will be considered.

Seeking a quick-learning, initiative-driven, and detail-oriented Manager, Business Operations and Contracts Management to support critical functions related to existing and new Submarine Network Systems.

You will work closely with various stakeholders within Keppel and work closely with joint build partners/landing parties in APAC, North America and Europe.

The ideal candidate is an autonomous self-starter who can navigate ambiguity and drive results.

You are curious, with a growth mindset and would like to make a difference in the digital infrastructure space, specifically the submarine network world.

Job Description

• Build and develop business operations processes to support existing Submarine build and support new Submarine Network Systems
• Contract governance: Ensure that all areas of contracts are enforced and carried out (e.g., purchases of relevant insurance, relevant services etc. across main submarine agreements, supply contracts, landing service contracts etc.)
• Contract execution: Manage onboarding of new vendors, invoices, payments etc. by partnering with both internal finance and external stakeholders for Submarine Network System projects
• Drive all yearly renewals related to the submarine network project, from approval, budgeting to execution
• Support O&M team to track all annual renewals that need to be processed
• Support Leadership team in monthly key updates, quarterly board meetings etc. and drive the team/internal stakeholders in collation of data, information distribution etc.
• Drive contracts housekeeping and organization internally to optimize efficiency

Job Requirements

• Bachelor of Science degree in Business, Finance, Accounting, or related disciplines
• 8 to 10 years of experience in digital or communications infrastructure sectors preferred: e.g., subsea cable systems, terrestrial networks, cable landing stations, colocations etc
• Strong experience in contract management, including understanding how complex agreements are structured, flow through and executed
• Experienced in managing budget, cashflow for operations for large complex global project
• Experience in business operations, setting up new processes or customer success role
• Effective written and communication skills, required

Roles and Responsibilities:

• Participate in product development lifecycle from ideation to delivery, including enhancement and extensibility of existing platform capabilities and features.
• Map business processes, workflow models and customer journey in partnership with stakeholders within and outside the company
• Propose and drive system enhancements to streamline current processes
• Work closely with IT and vendor and undertake root cause analysis to resolve project / implementation / production issues and to implement preventive and corrective measures
• Propose minimum viable and marketable products
• Owns and track to make sure that pre-defined benefits are met post delivery
• Work on a day-to-day basis and provide ongoing support & customer insight to help deliver successful products
• Engage internal and external customers to establish and validate requirements
• Coordinate and conduct user acceptance test.

Requirements:

• Bachelor Degree preferably in Business Information Science, Computer Science, Information Technology, or equivalent
• Preferably with at least 5 years of experience in financial or related industry
• Familiar with internet trading technologies development and investor trends
• Possess project management experience (SDLC and agile) and developing user stories in JIRA, business analysis and managing user testing
• Experience in SDLC project management and agile methodologies
• Good knowledge in equities trading with strong customer mindset of designing processes and solutions
• Excellent analytical skills with an ability to resolve issues independently
• Good communication skills in written and verbal
• Experience in managing and balancing the needs of multiple stakeholders
• Fluency in English and Mandarin (speaking, reading and writing) as the candidate will be liaising with mandarin speaking stakeholders / customers on regular basis.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Role and Responsibilities

• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement analysis for the development / implementation of new systems and for enhancements to existing systems.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Involvement in the system development, integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24/7 primary application maintenance standby support, when required

Requirements / Qualifications

• Diploma / Degree in Computer Science, Computer Engineering or equivalent
• At least 3- 4 years of application developing experience
• Experience in developing, implementing and maintaining IT systems using Microsoft .NET / MS SQL
• Able to work heavily on development and configuration scope of work
• Strong analytical skills and ability to work independently
• Active team player and communicate effectively with others
• Experience is healthcare industry is an added advantage

Job Summary:

As a Business Data Analyst within the Chinese Media Group (CMG) of SPH Media, you will be instrumental in harnessing data to illuminate insights that drive strategic decisions for Singapore's largest Chinese-language daily newspaper Lianhe Zaobao and other news titles and products under CMG. Your analysis will support both print and digital formats, with the goal of enhancing reader engagement, optimising content strategy, and fostering revenue growth. This role demands a blend of technical expertise, cultural understanding, and innovative thinking to navigate the unique challenges and opportunities of the Chinese-language media landscape.

Key Responsibilities:

• Data Analysis & Strategic Insights: Employ advanced data analysis and statistical techniques to evaluate platform performance across both print and digital mediums. Provide actionable insights and strategic recommendations to senior stakeholders.
• Audience Engagement: Analyse reader and user data to understand behaviour and preferences deeply. Use these insights to advise on content personalization strategies, enhancing reader satisfaction and loyalty.
• Revenue & Market Positioning: Conduct detailed analyses of revenue streams, identifying trends, opportunities, and threats in the market. Collaborate with sales and marketing teams to develop targeted strategies for revenue enhancement and market growth.
• Predictive Modeling & Forecasting: Develop predictive models to forecast trends in reader engagement and market dynamics. Provide forward-looking insights to prepare the publication for future developments.
• Cross-Departmental Collaboration: Work closely with editorial, marketing, sales, and Tech departments to ensure a unified and data-driven approach to decision-making.

Required Skills & Qualifications:

• Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, or a related field.
• Proficiency in SQL and experience with data analysis tools (e.g., Python, Quicksight, Tableau).
• Strong background in statistical analysis, data mining and predictive modelling.
• Excellent understanding of the digital and print media landscape, particularly within the Chinese-speaking community.
• Ability to communicate complex data insights in a clear and impactful manner to non-technical stakeholders.
• Cultural sensitivity and understanding of the nuances related to the Chinese-language media and its audience.

Preferred Skills:

• Experience in the media industry, particularly in roles that require analysis of consumer behaviour and content strategy.
• Knowledge of machine learning techniques and their application in predictive modelling.
• Proficiency in both English and Chinese (Mandarin), to cater effectively to LHZB's primary audience and stakeholders.

• Deliver comprehensive documentation of system requirements, conduct thorough analysis of existing systems, and propose effective solutions to enhance efficiency.

• Collaborate with stakeholders to understand their needs, translate business requirements into technical specifications, and ensure alignment between technology solutions and organizational goals.

• Develop detailed system design specifications based on gathered requirements, outlining the data flow and functionality of the proposed solution.

• Evaluate existing systems, identify areas for improvement, and recommend modifications or enhancements to increase efficiency and effectiveness.

• Work closely with development teams, project managers, and end-users to ensure the proposed solutions align with business objectives and user needs.

• Assist in the testing phase by creating test cases, conducting system testing, and facilitating user acceptance testing to ensure solutions meet quality standards.

• Support the implementation phase by collaborating with development teams and providing guidance to ensure smooth deployment of new systems or enhancements.

• Contribute to project planning by estimating timelines, resource requirements, and potential risks associated with system development and implementation.

Job Responsibilities:

Sitting within Information Technology Department, the Business Systems Analyst is responsible:

• Manage the functional requirements and UI/UX aspects of the project.

• Analyse the customer’s needs, scope the problem and develop use case to address the problem.

• Map and review the business requirements to technical design.

• Document requirements, source and evaluate alternatives, and recommend solution that best fits the customer’s needs.

• Work with the customer’s users to ensure smooth deployment and adoption of new solution.

Technical Skills Set and Experience:

• Write clear and articulate technical documentation.

• Prepare end user documentation (functional specification, training manual, user manual, business process flows etc) on the operation or maintenance of IT systems.

• Assist with the documentation of technical design, specification, and technical solution.

• Ability to interact with SMEs (Subject Matter Experts) and have a good basis of technical understanding.

• Gather user feedback to update and improve documentation content.

• Maintain document repositories used by project teams and assist with project documentation as needed.

Requirement:

• Tertiary Education in relevant fields is preferred.

• Hands-on experience in full project development life cycles.

• Past track record in business analysis, application solutioning and design.

• Analytical, conceptualisation and problem-solving skills.

• Ability to model business requirements in business process modelling tool.

• Pro-active, resourceful, and self-motivated to innovate and take smart risks to achieve business goals.

• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.

• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

• Knowledge in one of the following areas will be added advantage: Agile Methodology, Cloud Technologies, Container Technologies, and Knowledge Management.

• Knowledge in Singapore government securities will be an added advantage.

• Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

• Knowledge of design thinking and workshop facilitation will be an added advantage.

• Results and customer oriented.

• Team player with strong organization and people handling skills.

• Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

Job Description:

1. Lead the conceptualization and planning of new IT finance solutions.

2. Partnership with busienss leads to lead RFP for the new S/4HANA project.

3. Lead the development of the business cases for new IT systems and seek approval for the solutions and funding

3. Lead the team to implement new IT system/s and ensure system is implemented on time, meet requirement and within budget

4. Manage the project’s budget to ensure full cost recovery.

5. Manage the project’s capital and operating budgets to ensure compliance to project utilisation

6. Emphasize, develop and maintain sound project management skills amongst the team members to achieve project objectives.

7. Ensure that project adhere to established program/project governance principles and conform to approved technology and security standards and policy.

8. Manage overall vendors’ service delivery and relationships, drive resolution of conflicts and issues, manage risk and implement mitigation measures, drive quality improvement and implementation of security measures.

9. Drive strong user engagement to ensure high user satisfaction, ensure there is sufficient engagement and communication with key stake-holders (CXOs, directors and department heads) and external agencies

10. Manage the resource planning, recruitment and ensure the team achieves the targeted resource and budget utilization

11.Supervise, coach and mentor staff so that staff performance and team capabilities are enhanced and strengthened.

Qualifications / Requirements

1. At least 10 years of relevant IT project experiences with implementation involvement in at least 8-10 project cycles.

2. Operational and Implementation experiences in financial systems such as SAP FICO and SAP S/4HANA (preferred)

3. Strong knowledge in financials systems and finance business processes.

4. Has project managerial experience with hands-on experience in seeking funding, RFP, IT system procurement, project implementation, system integration, system operations and vendor management in medium-scale to large-scale projects. Experience in healthcare industry is a plus.

5. Strong stakeholder engagement skills to manage multiple stakeholders including users, CFOs, senior management, IT teams, project teams, vendors.

6. Sound understanding and hands on experience in all phases of the project lifecycle.

7. Strong problem solving and decision making

8. Excellent analytical skills with “big picture” mindset and attention to relevant details

9. Resilience, drive and get-things-done-correctly mindset

10. Ability to manage stress and workload effectively

11. Effective and strong written, verbal communication and presentation skills

12. Strong people management skills, ability to drive collaboration among staff, lead, motivate, train , inspire and encourage staff

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

• At least 5 years of working experience in IT systems / projects and involved in user requirement analysis, system analysis and system design including document preparation (such as functional specification, data mapping specification, etc.)
• Good knowledge of basic banking products such as loans, fixed deposit, current and saving account, credit cards and general ledger.
• Proficient in Microsoft Office applications e.g. MS Word, MS Excel, MS Power Point
• Experience in data integration and transformation
• Experience in banking IT projects, banking regulatory reporting / internal management reporting or finance data warehouse
• Basic skills in SQL
• At least 3 years experience in eliciting requirements and testing
• At least 3 years experience in analyzing data to draw business-relevant conclusions
• Familiarity with ETL process, Informatica and/or PL/SQL is advantageous

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

• Education – Bachelor or higher degree preferably in business or Computer Science IT
• At least 6-8 years working as a Business Analyst.
• Possess strong business & technical subject matter knowledge.
• Ability to run and manage projects independently.
• Working experience with Wealth users is an advantage.
• Experience in Agile delivery will be an advantage.
• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner.
• Experience working on Jira, Confluence will be an advantage.