Total 3 Senior Executive Office Administrator job vacancies in Petaling Jaya

• Position: Sales Executive, International Freight & Logistics Services.
• Nature of the job: Indoor;office-based.
• Salary: RM 3000-5000.
• Job location: Based at Kelana Jaya, Petaling Jaya.

Our client is an international freight forwarding logistics company. They have an enviable reputation and is able to offer an outstanding level of services together with a wide range of global freight products to include seafreight and airfreight imports,exports and value added logistic services. Currently they are seeking to recruit a Indoor Freight Sales professional to promote and develop new business for the seafreight products and services for both imports and exports.
Role & Responsibilities
The key role will primarily focus on new business development but also manage the existing business clients.
The role will entail cold calling and attending to client visits.
Manage the selling process to external clients/customers.
The role of Freight Sales Executive will include conducting presentations, promoting and highlighting benefits of Seafreight services for exports. As the Freight Sales Executive, you will also be responsible for leading rate and cost negotiations, ensuring up to date SOP's are in place  and all customers new and existing are fully aware of the excellent range of freight forwarding services available.
Requirements
Malaysian, male or female who must possess at least a Diploma qualification.
The successful sales candidate will be required to be outgoing, motivated and have a target driven approach to sales and business development. He/she must be eager to increase business,gain new business sales and possess strong communication and rapport building skills and sound understanding of freight forwarding,in particular seafreight services.
APPLICATION
Interested candidates are invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my  

Perks & Benefits

• Casual dress code
• Personal leave

• 職位：國際貨運和物流服務銷售主管。
• 工作性質：室內；辦公室為主。
• 薪資：RM3000-5000。
• 工作地點：位於八打靈再也 Kelana Jaya。

我們的客戶是一家國際貨運代理物流公司。他們擁有令人羨慕的聲譽，能夠提供卓越水準的服務以及廣泛的全球貨運產品，包括海運和空運進口、出口和增值物流服務。目前，他們正在尋求招募一名室內貨運銷售專業人員，以促進和開發進出口海運產品和服務的新業務。
角色和職責
關鍵角色將主要專注於新業務開發，但也管理現有業務客戶。
該職位需要進行推銷電話和拜訪客戶。
管理向外部客戶/客戶的銷售流程。
貨運銷售主管的職責包括進行展示、推廣和強調海運出口服務的優勢。身為貨運銷售主管，您還將負責主導費率和成本談判，確保採用最新的 SOP，並且所有新舊客戶都充分了解可用的優質貨運代理服務。
要求
馬來西亞人，男性或女性，必須至少擁有文憑資格。
成功的銷售候選人需要外向、積極主動，並具有目標驅動的銷售和業務發展方法。他/她必須渴望增加業務，獲得新的業務銷售，並擁有強大的溝通和建立融洽關係的技能以及對貨運代理（特別是海運服務）的深入了解。
應用
歡迎有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my直接將簡歷轉發給我們CHRISJAC

津貼和福利

• 休閒著裝要求
• 事假

Job Brief:

Entails managing the reception area, coordinating all front desk activities, and supervising the support staff. Front Office Manager also compile reports for management, including occupancy reports and financial information.

Job Responsibilities:

• Operational

1. Ensure the Department operate successfully in accordance with the standard of the hotel.
2. Review with the Rooms Division Manager all daily V.I.P rooms, special guest rooms, long stay guest rooms for arrivals are blocked in advance and welcome amenities are appropriately ordered.
3. Conduct frequent and thorough inspections together with the Rooms Division Manager or Maintenance Manager in all areas of the Rooms Division.
4. Maximizes room sales and revenues for the hotel.
5. Ensures commercial management techniques of availability control are applied to achieve the maximization of room sales (revenue management in reservation).
6. Makes all decisions regarding overbooking the hotel, ensures all out booking are carried out by a member of management.
7. Ensures all Front Office team operate with a sales attitude, and all personnel are aware of sales and opportunities within the hotel, which will assist, with the maximization of revenue.
8. Ensures all Front Office team are aware of all room sales revenue targets and are kept informed of performance results and communicate targets and results frequently.
9. Adhere to company credit policies to ensure all revenue expected will be received.
10. Monitors competitor performance both past and future to ensure correct selling strategies are applied.
11. Keeps General Manager informed of any risk or opportunity in relation to the pre-set performance figures.

• Guest Service

1. Establish rapport with guests maintaining good customer relationship and handle all guest complaints.
2. Personally and frequently verify that guests check-in/out are receiving the best possible service. Ensure that all V.I.P / Long Stay are met during their stay together.
3. Schedules self to be in the operation during peak hours.
4. Maintains an up to date awareness of current promotions, policy changes and standard operations manuals.
5. Ensure thorough product knowledge of all outlets and departments by all Front Office team.
6. Pro-active in seeking guest contact and maintaining excellent guest relations.
7. Implement a guest recognition program and maintain a relevant guest database.

• Administration

1. Assists with the development and maintenance of a detailed Department Operating Procedures that reflects policies and procedures, work processes and standards of performance.
2. Ensures annual review to accurately reflect any changes.
3. Prepares and regularly update the Rooms Departmental Budget, in close cooperation with the Financial Controller, ensuring targets are met and costs are effectively controlled. Payroll and Productivity Management
4. Exercises efficient Payroll Management/Resource allocation through the establishment of multi-skilling and multi-tasking.
5. Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
6. Ensure new technology and equipment are embraced, improving productivity whilst taking work out of the system. People Management.
7. Recruit, select and develop Front Office team to work following the operational, financial, administrative philosophies willing to become multi skilled and perform multi tasks.
8. Delegate appropriately, duties and responsibilities to all direct reports ensuring standards of operation and safety are maintained.
9. Develop and assist with training activities focused on improving skills and knowledge.
10. Ensure employees have a complete understanding of rules and regulations, and that behaviour complies.
11. Monitor employee morale and provide mechanisms for performance feedback and development.
12. Conduct annual Performance Appraisals providing honest and appropriate feedback.

• General

1. Attends and contributes to all Meetings as required.
2. Ensure all employees provide a courteous and professional service at all times.
3. Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
4. Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the Employee handbook and the hotels policies concerning fire, hygiene and health and safety.
5. Take an active involvement in the welfare, safety, development and well being of employees providing advice, counselling and truthful, diplomatic feedback.
6. Ensure high standards of personal presentation and grooming.
7. Maintains positive guest and colleague interactions with good working relationships.
8. Exercise responsible management and behaviour at all times and positively representing the hotel management team.
9. Respond to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the hotel, industry and company.

Job Requirements:

• Diploma or bachelor’s degree in hospitality management
• Previous experience working in a luxury 4 or 5-star hotel environment with minimum 2 years of experience in similar position.
• Microsoft Office
• Good through knowledge of property management software (PMS) or hotel reservation software.
• Able to converse in Bahasa and English, additional local language will be advantage.
• Strong problem-solving skills.
• A team player.
• Pro active
• Passion to serve
• Reliable
• High integrity
• Responsible self-starter, capable of handling multi-faceted projects and of working under pressure.
• Excellent communication and proactive problem solver.
• Team player.
• Communicate effectively with all levels of employees.
• Equips and motivates employees to achieve predetermined goals.
• Personable and pleasant to deal with.
• Discreet, reliable, sensitive and diplomatic.
• Guest-driven, positive, friendly and approachable.
• Positive “can do” attitude and flexible approach – manages with humility.
• High degree of integrity.
• Strong leadership, nurtures and develops employees, encouraging innovation.
• Good personal grooming and personal presentation.
• Understands and respects local cultural, able to adapt to changing environment.
• Generates activity and seeks new challenges to improve work performance.
• Shows awareness of markets and ensures up-to-date knowledge of competitors.
• Demonstrates an awareness of new business opportunities and seizes and acts upon them.
• Is aware of financial issues such as profits and losses.
• Identifies opportunities to reduce costs using the most cost-effective methods.
• Makes sound decisions quickly under pressure.
• Takes calculated risks based on adequate information and analysis.
• Guides and coaches staff.
• Reconciles conflict and probes for information for more in-depth relevant information for decision-making.
• Analyses numerical data and all other sources of information.
• Produces new ideas and a rang of solutions to meet the demands of the situation.