Total 3 Marketing Intern job vacancies in Kuala Lumpur

Tune Protect strives to be the go-to insuretech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs!  

There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome! 

Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission. 

The Core Job:

• Provide top-notch support to our customer service team through phone, email, and social media channels.
• Analyze customer feedback and data to identify ways to improve our products and services.
• Work with other teams to implement strategies that enhance the overall customer experience and satisfaction.
• Participate in training programs to sharpen your skills and knowledge.
• Be ready to tackle any additional tasks your superiors throw your way!

Education/ Requirements:

• Enrolled in a Diploma / Advanced Diploma, Bachelor's degree program in a relevant field such as business, marketing, or communications.

Extra Bonus Points:

• Stellar written and verbal communication skills in English, Bahasa Malaysia and Mandarin.
• A passion for working with others to deliver top-notch customer service
• Familiarity with social media platforms and Microsoft Office
• A positive attitude with a hunger for learning and growing in a fast-paced environment.

We look after our tribe really well! On top of insurance coverage for you and your family, we provide free flow of coffee, tea and biscuits, professional accreditation support and generous amount of e-learning courses and annual leaves! We practice hot desking and take social networking very seriously!

JOB DESCRIPTION: 

• Monitor the performance of agents and direct business under my SBU. 
• To ensure agents and clients will comply with Bank Negara guidelines. Monitor the supply and control the issuance of the cover notes. 
• To arrange with the risk surveyor to conduct a pre-acceptance surveyor and another risk survey including loss minimization when necessary. Responsible for collection premiums from agents/clients and other intermediaries 
• To ensure timely issuance of policies/endorsement. To keep tap and ensure that agents comply with CBC, MMC, and CPD hours. 
• To continuously recruit new agents to enlarge the networking base. Maintain the correct portfolio mix of business or type of business as required by company management. 
• Achieved targets as set by management to support the company’s business plan and objectives. 
• Attend communication meetings and any other meetings where relevant. 
• Be multi-skilled and able to assist other sections/departments within the company as and when required. Performs any other duties which may be assigned from time to time. 
• Monitoring agent’s renewal. Provide non-motor quotation to the agent. 
• Approaching and guidance to the agent on non-motor product/knowledge. Giving CPD training to agents. 

OTHER REQUIREMENTS: 

• Minimum at least 2-3 years of working experience preferably in the insurance industry 
• Good track record in sales & servicing 
• Proficient knowledge of insurance products and operations (an advantage) 
• Management and Retention of key accounts 
• Right attitude and team-working attributes. 
• Must be meticulous with the ability to work under pressure. 
• Must be self-motivated with the ability to work under minimum supervision. 
• Good communication & presentation skills, pleasant personality

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, or any other characteristic protected by applicable laws. We try to make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

Tune Protect strives to be the go-to insurtech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs!

There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome!

Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission.

JOB DESCRIPTION:

• Monitor the performance of agents and direct business under my SBU.
• To ensure agents and clients will comply with Bank Negara guidelines. Monitor the supply and control the issuance of the cover notes.
• To arrange with the risk surveyor to conduct a pre-acceptance surveyor and another risk survey including loss minimization when necessary. Responsible for collection premiums from agents/clients and other intermediaries
• To ensure timely issuance of policies/endorsement. To keep tap and ensure that agents comply with CBC, MMC, and CPD hours.
• To continuously recruit new agents to enlarge the networking base. Maintain the correct portfolio mix of business or type of business as required by company management.
• Achieved targets as set by management to support the company’s business plan and objectives.
•  Attend communication meetings and any other meetings where relevant.
• Be multi-skilled and able to assist other sections/departments within the company as and when required. Performs any other duties which may be assigned from time to time.
•  Monitoring agent’s renewal. Provide Non-Motor quotation to the agent.
• Approaching and guidance to the agent on non-motor products/knowledge. Giving CPD training to agents.

OTHER REQUIREMENTS:

• Minimum at least 2-3 years of working experience preferably in the insurance industry
• Good track record in sales & servicing
• Proficient knowledge of insurance products and operations (an advantage)
• Management and Retention of key accounts
• Right attitude and team-working attributes.
• Must be meticulous with the ability to work under pressure.
• Must be self-motivated with the ability to work under minimum supervision

We look after our tribe well! On top of insurance coverage for you and your family, we provide a free flow of coffee, tea and biscuits, professional accreditation support and a generous amount of e-learning courses and annual leaves! We practice hot desking and take social networking very seriously!