Total 7 Full-time Marketing Assistant job vacancies in Finance / Banking / Insurance category in Kuala Lumpur

As the Marketing Head for an asset management company, your role would encompass a diverse range of responsibilities aimed at promoting the company's investment products and services, enhancing brand reputation, and maintaining effective communication with various stakeholders. Here's an overview of what the job might entail:

1. Developing Marketing and Communication Strategies:

To develop comprehensive marketing and communication strategies aligned with the company's goals and target audience. This involves understanding the competitive landscape, market trends, and client preferences to craft effective plans.

2. Brand Management:

To oversee the management and development of the company's brand identity, ensuring consistency across all marketing materials and communications. This includes maintaining brand guidelines, managing brand messaging, and fostering brand loyalty among clients and investors. The role includes a strategic approach to selecting high-quality products that align with the company's brand image and the expectations of your elite clientele.

3. Content Development:

To create compelling and informative content is crucial for engaging clients and investors. You'll oversee the development of content such as presentation slides, annual/interim reports, factsheet, monthly commentaries, corporate proposals, forms, video and social media posts. 

4. Product Promotion:

To oversee the promotion of the company's investment products and services through various channels such as digital marketing, advertising, events, and sponsorships. Your goal is to effectively communicate the value proposition of the products and attract potential investors.

5. Market Research and Analysis:

To conducte market research to understand investor preferences, industry trends, and competitor activities is crucial for making informed decisions. You'll analyze market data and client feedback to identify opportunities for growth and innovation.

6. Compliance:

To ensure compliance with regulatory requirements and industry standards is paramount in marketing financial products. You work closely with the legal and compliance teams to ensure that marketing materials adhere to relevant regulations and guidelines.

7. Team Leadership and Collaboration:

To lead and motivate the team of marketing and communication professionals is critical for achieving departmental goals. You'll foster a collaborative and creative work environment, encourage professional development, and ensure alignment with company values and objectives.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical, dental and optical benefits
• Gym facilities

Job Description:

• Responsible in resolving customer’s dispute, handling Financial Mediation Bureau cases due to appeal by customers, calling and replacing compromised cards, and transactions monitoring (post verification). 
• Ensure proper documentations are to support the disputed transactions. 
• Perform retrieval request of the CCTV (if any) & conversation for investigations. 
• Timely retrieval of key information for desk investigation. 
• Timely reporting of the fraudulent transactions to MasterCard SAFE, Visa Fraud Reporting (FRS), and Bank Negara Malaysia (BNM) E-FIDS. 
• Preparation of documents for Financial Mediation Bureau (FMB) cases. 
• To maximize recoveries for all disputed cases via chargeback, compliance, and customer challenge process. 
• To prepare all the reported fraud cases for write-off. 
• To resolve disputes and customer’s complaint within the stipulated TAT. 
• To verify transactions with cardholder for post-verification on uncountable cases.
• To contact cardholder and initiate card blocking and replacement for Card Compromised Accounts (CAN). 
• To conduct periodic review on process flow and update the operation manual (where necessary). 
• Process reengineering/automation to reduce redundancy whilst improving productivity and efficiency. 
• To maintain proper records and audit trails for all work-related matters, sources documents, manuals, and intellectual assets of the Company, in not to place the Company in any compromising situation.
• To ensure operational processes are in compliant with the card brands & regulatory guidelines.
• To carry out any other duties as assigned and directed by the Management. 

Job Requirements: 

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, bachelor’s degree, Post Graduate Diploma, Professional Degree, any field.
• Minimum five (5) years’ experience in issuing fraud and dispute management.
• Handle appeal cases with Financial Mediation Bureau. 
• Proactive, willing to work long hours, motivated and energetic.
• Excellent team player, results-oriented and able to communicate effectively at all levels.
• Good communication skills in English and Bahasa Malaysia.
• High integrity and promote mutual self-respect.

Perks & Benefits

• Central location
• Casual dress code
• Medical insurance
• Personal leave

職位描述：

• 負責解決客戶糾紛、處理金融調解局因客戶申訴而發生的案件、呼叫和更換受損卡以及交易監控（事後驗證）。
• 確保有適當的文件來支持有爭議的交易。
• 執行閉路電視的檢索請求（如果有）和對話以進行調查。
• 及時檢索關鍵資訊進行案頭調查。
• 及時向 MasterCard SAFE、Visa Fraud Reporting (FRS) 和馬來西亞國家銀行 (BNM) E-FIDS 報告詐欺交易。
• 為金融調解局 (FMB) 案件準備文件。
• 透過退款、合規性和客戶質疑流程，最大限度地提高所有爭議案件的回收率。
• 準備所有報告的詐欺案件以進行核銷。
• 在規定的TAT內解決爭議和客戶投訴。
• 與持卡人核實交易，以便對無數案件進行事後核實。
• 聯絡持卡人並針對卡片受損帳戶 (CAN) 發動卡片凍結和更換。
• 定期檢視製程流程並更新操作手冊（必要時）。
• 流程重新設計/自動化，以減少冗餘，同時提高生產力和效率。
• 維護公司所有與工作相關的事項、來源文件、手冊和知識產權資產的適當記錄和審計追踪，以免公司陷入任何不利的境地。
• 確保營運流程符合卡片品牌和監管指南。
• 履行管理層分配和指示的任何其他職責。

工作要求：

• 候選人必須至少擁有任何領域的文憑、高級/高級/研究生文憑、學士學位、研究生文憑、專業學位。
• 至少五 (5) 年簽發詐欺和爭議管理經驗。
• 與金融調解局處理上訴案件。
• 積極主動，願意長時間工作，積極主動，精力充沛。
• 優秀的團隊合作精神，以結果為導向，能夠在各個層面進行有效溝通。
• 良好的英語和馬來語溝通能力。
• 高度誠信並促進相互自尊。

津貼和福利

• 中心位置
• 休閒著裝要求
• 醫療保險
• 事假

身為資產管理公司的行銷主管，您的角色將涵蓋多種職責，旨在推廣公司的投資產品和服務、提高品牌聲譽以及與各利害關係人保持有效溝通。以下是該工作可能涉及的內容的概述：

1. 制定行銷和溝通策略：

制定符合公司目標和目標受眾的全面行銷和傳播策略。這涉及了解競爭格局、市場趨勢和客戶偏好，以製定有效的計劃。

2、品牌管理：

監督公司品牌形象的管理和發展，確保所有行銷資料和傳播的一致性。這包括維護品牌準則、管理品牌訊息以及培養客戶和投資者的品牌忠誠度。該角色包括採用策略方法來選擇符合公司品牌形象和精英客戶期望的高品質產品。

3. 內容開發：

創建引人注目且資訊豐富的內容對於吸引客戶和投資者至關重要。您將監督簡報投影片、年度/中期報告、概況介紹、每月評論、公司提案、表格、影片和社交媒體貼文等內容的開發。

4、產品推廣：

透過數位行銷、廣告、活動和贊助等各種管道監督公司投資產品和服務的推廣。您的目標是有效傳達產品的價值主張並吸引潛在投資者。

5、市場研究與分析：

進行市場研究以了解投資者偏好、行業趨勢和競爭對手活動對於做出明智的決策至關重要。您將分析市場數據和客戶回饋，以確定成長和創新的機會。

6. 合規性：

確保遵守監管要求和行業標準對於行銷金融產品至關重要。您與法律和合規團隊密切合作，確保行銷資料遵守相關法規和準則。

7. 團隊領導與協作：

領導和激勵行銷和傳播專業人員團隊對於實現部門目標至關重要。您將創造一個協作和創造性的工作環境，鼓勵專業發展，並確保與公司價值觀和目標保持一致。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 醫療、牙科和光學福利
• 健身設施

Locations:

• Kuala Lumpur
• Batu Pahat (CFS)
• Penang (CFS)
• Kuantan (CFS)
• Johor Bahru (CFS)
• Miri (CFS)
• Tawau (CFS)
• Bintulu (CFS)
• Melaka (Insurance)

Key Responsibilities:

• Plan and conduct marketing activities for a diverse range of industries / customers for hire-purchase products, leasing facilities, trade finance, etc.
• Develop and maintain good relationships with existing customers, suppliers and vendors
• Conduct site visitation to customers, suppliers or vendors on a regular basis
• Compile financial data and market information to perform credit assessment and analysis
• Aggressively obtain new business opportunities to achieve assigned budget /target

Requirements

• Degree in Accounting, Finance, Marketing, Business Administration or equivalent
• Diploma holder with relevant experience in Marketing will also be considered
• Strong analytical mind, observant and good communication skills
• Mature personality with right attitude, ability to work independently and good interpersonal skills
• Fresh graduates are encouraged to apply as comprehensive training will be provided.
• Possess a valid driving license

Perks & Benefits

• Employee equity
• Commission and bonus
• Personal leave
• Open culture
• Personal development opportunities

地點：

• 吉隆坡
• 峇株巴轄 (CFS)
• 檳城 (CFS)
• 關丹 (CFS)
• 新山 (CFS)
• 美里 (CFS)
• 鬥湖 (CFS)
• 民都魯 (CFS)
• 馬六甲（保險）

主要責任：

• 為不同產業/客戶策劃及進行分期付款產品、租賃設施、貿易融資等行銷活動。
• 與現有客戶、供應商和銷售商發展並維持良好的關係
• 定期對客戶、供應商或銷售商進行實地考察
• 整理財務數據和市場資訊以進行信用評估和分析
• 積極獲取新的商機以實現指定的預算/目標

要求

• 會計、金融、行銷、工商管理或同等學歷
• 具有行銷相關經驗的文憑持有者也將被考慮
• 較強的分析能力、觀察力及良好的溝通能力
• 性格成熟，態度端正，有獨立工作能力和良好的人際溝通能力
• 鼓勵應屆畢業生申請，因為我們將提供全面的培訓。
• 擁有有效的駕駛執照

津貼和福利

• 員工股權
• 佣金和獎金
• 事假
• 開放文化
• 個人發展機會

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.

SALARY RANGE : RM5,000 - RM7,000

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Financial Reporting

• Prepare and analyse a full set of financial statements, including balance sheets, income statements, and cash flow statements
• Oversee all financial transactions, including accounts payable, general ledger entries, and cashflow management
• Analyse financial data and trends to provide insights and recommendations to management
• Ensure compliance with accounting standards, regulations, and internal controls
• Collaborate with internal teams and external auditors to ensure accurate financial reporting
• Perform ad-hoc financial analysis and reporting as needed

Account Receivable

• Coordinate effort with sales and customer service teams to arrange collections activities to maximize cash receipts by sending statements / reminder letters to clients and following up to ensure prompt payment.
• Provide customer service regarding collection issues, perform customer reconciliations and resolve discrepancies.
• Ensure accuracy and timeliness of invoice & CN issuance to customers and customer portals.
• Assist month-end reporting by producing accurate sales report, sales journals and sales reconciliations
• Review aging report and analyze account history to determine the appropriate action necessary for successfully handling aged debts and skipped or partial payments.
• Communicate with team lead and local business unit Controller regularly and follow up on identified action plans on aged debts or customer disputes.
• Review credit terms and credit limit for new and existing customers.

Continuous Improvement

• Contribute to the development and implementation of positive change in the AR function in the Company.
• Leverage on use of technology and implement cost-neutral process enhancements

SKILLS & EXPERIENCE

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Bachelor's degree in Accounting, Finance, or related field.
• Previous experience in financial reporting, accounts receivable, or related roles.
• Strong understanding of accounting principles, financial analysis, and reporting requirements.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Detail-oriented with strong analytical and problem-solving abilities.