Total 2 Logistic Manager job vacancies in Information Technology category in The United States of America

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE

The Waldorf Hilton London is an iconic & historic London hotel built in the late 1800, located in Aldwych.

The hotel features 298 Guest Rooms, including 19 suites. Blending Edwardian “Du Siecle” with modern comfort. Our hotel sits in the center of London’s glitzy theatre district, just a few minutes’ walk from Covent Garden, The Royal Opera House and Trafalgar Square.

Guests of this hotel will experience first-class service, distinguished by an unrivalled commitment to a personalised approach. We ensure a comfortable, luxurious stays all our guests, with guidance on locally immersive experiences where desired.

Homage’s restaurant and Décor pays tribute to the Grand Cafés of Europe Renaissance, offering a high standard of Modern British Food. Good Godfrey’s bar & Lounge offers crafty & cosmopolitan cocktails as well as canapés and light bites.

Salary £37,000 a year + Incentives (39 Hours a week)

Benefits

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

High street discounts: with Perks at Work

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

Healthy meals provided

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

What will I be doing?

· Assist the Front of House Manager to oversee the entire Front Office operation to maintain high standards

· To evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement

· Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme

· Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities

· Assist the Front of House Manager with setting departmental objectives, work schedules, budgets, policies, and procedures

· Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork

· Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices

· Monitor staffing levels to meet cover business demands

· Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes

· Assist the Front of House Manager with recruiting, managing, training and developing the Front Office team

What are we looking for?

· Previous managerial experience in Front Office within the hotel industry

· Previous experience as an assistant Front of House Manager of Front Office Manager

· High level of IT proficiency

· High level of commercial awareness and sales capabilities

· Excellent leadership, interpersonal and communication skills

· Commitment to delivering a high level of customer service

· Ability to work under pressure

· Excellent grooming standards

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

#LI-TR1

Proud member of the Disability Confident employer scheme

Providing Effortless Luxury at the Caley

The stories begin here at Waldorf Astoria Edinburgh – The Caledonian:

Known locally as the “Caley”, Waldorf Astoria Edinburgh – The Caledonian, was built in 1903 and is one of Edinburgh’s most iconic landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway-building hotel nestles in the shadow of Edinburgh Castle. Its reputation for style and excellence has attracted international visitors and notable personalities for over one hundred years.

Click on the links to get a glance inside the doors of our hotel: Hotel Website, Instagram, YouTube

WELCOME TO A WORLD OF OPPORTUNITIES

Why do we enjoy working here? This is more than just a workplace.

· Here you have the opportunity to develop and discover yourself as much professionally as you do as a person.

· Here they support you and encourage your individuality.

· Here you will meet incredibly inspiring people you can call friends, for life.

· Here we are incredibly passionate about delivering special unforgettable moments to our guests and colleagues.

At the Waldorf Astoria Edinburgh – The Caledonian, we are proud to guarantee every team member at the hotel a wage of at least ELEVEN POUNDS per hour!

We can coach, train and develop you to help find your passion, whether it is your first role in hospitality or you are ready to take that next step.

A WORLD OF REWARDS

· Hourly Rate of £12.20 per hour (plus gratuities which are shared across the team/ and you will also be included in our fantastic upselling program).

· As a permanent contracted Team Member, you will enjoy time and a half for any overtime, including bank holidays.

· Smart uniform provided and laundered

· Free and healthy meals when on duty catering to a variety of dietary requirements

· Short Term accommodation to support your relocation from other areas of the UK or further (subject to availability)

· Grow your Career your next position could be as a Team Leader or Supervisor.

· Personal Development programmes designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.

· A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

· Team Member Travel Program: discounted hotel nights from FORTY POUNDS per night around the world with GO HILTON! As well as a free stay at the hotel on the successful completion of probation

· 50% off Food and Beverages (subject to individual outlets)

· Team Member Referral Program – offered at a rate of £500 per a successful referral

· High street discounts: with Perks at Work - offering a wide range of retail discounts, including cinema tickets, supermarket discounts and many more

· Holiday: 28 days including bank holidays (increasing yearly for every full year you work up to 33 days)

· Discounted dental, health cover and life insurance

· Modern and inclusive Team Member’s areas

· Recognition non-stop all year long!

· Birthday – join us for a team birthday dinner at the hotel

· Want to find out more - follow us on the HR Instagram

We look forward to explaining in detail the range of magnificent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Waldorf Astoria is effortless Luxury – rooted in elegant service, delivering unforgettable experiences.

If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of guest service, you may just be the person we are looking for!

· You will join the Front Office team, working in the Reception area of the hotel.

· You enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests’ queries and complaints, and creating memorable experiences for our guests and colleagues.

· Are you an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem solving skills? Then this is the job for you!

· Supervise and deliver Front Office operations to high standards

· Serve as a point of contact for regular and VIP Guests

· Complete daily admin duties

· Welcome guests on arrival, deal with during stay queries and handle departure – all to standard.

· Supervise, lead and coach the front line team to reach their potential

· Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities

· Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy

· Represent the Front of House Manager and other senior managers in their absence, taking full responsibility of the hotel and helping keep our guests and team safe

· Your will usually work 5 days from 7, although this will change for business needs, requests etc.

· Shifts are usually Early, Mid or Late and periodic night cover will also be scheduled.

We look forward to welcoming you to our hotel and to giving you the opportunity to work with our fantastic Managers, who can coach and develop you in achieving your personal goals in your future hospitality career.

We are open to confidential conversations with candidates about the role as part of the application and recruitment process. Please email Elizabeth.jones@hilton.com if you have any questions in regards to the job opportunity.

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Proud member of the Disability Confident employer scheme