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Job Responsibilities:
Job Requirements:
Perks & Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
Job Responsibilities:
-Provide level 1 onsite IT support services to internal users
-Provide level 1 office computers and desktop applications support for office and remote employees
-Execute employee on-boarding and off-boarding procedures, including account and equipment setup and decommissioning.
-Corporate with System and Network team for Level 2 support case troubleshooting IT assets management according relate policy and guidelines
-Maintain and monitor computer room equipment's and facilities
Job Requirements
-good English ability Familiar with Microsoft365 solutions and MS Teams collaboration tools Proficient in Windows/Mac OS system operation and hardware maintenance
-Basic knowledge about network troubleshooting such as ping, telnet etc.
-Basic knowledge about Window AD, Windows Server, Azure AD and UEM solutions, such as MS EUCM/SCCM, VMware Workspace One, etc.
-Excellent service awareness, able to do a good job in user satisfaction management, and improve user IT service experience and user satisfaction
-ITIL certification preferred, with experience in IT technical support for multinational companies.
Perks & Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
Network Operation Center (NOC) Analyst - Internship
Security Operation Center (SOC) Analyst - Internship
Perks & Benefits
LifeTech is a leading information technology company that provides managed security services, managed network infrastructure and solutions. LifeTech's HQ is located in Petaling Jaya where we have established ourselves as one of the top companies in the industry. Over the years, we have grown to provide managed cyber security services, total network solutions, wireless communication technologies, digital transformation services and consultancy in Malaysia and across the region. Today's competitive environment drives us to further improve the way we do business; to provide our customers with the highest quality of products and unparalleled managed services. Together with our key global partnerships, we continue to combine resources to provide the best integrated solutions and technologies for our clients.
安全營運中心 (SOC) 分析師 - 實習
網路營運中心 (NOC) 分析師 - 實習
津貼和福利
LifeTech is a leading information technology company that provides managed security services, managed network infrastructure and solutions. LifeTech's HQ is located in Petaling Jaya where we have established ourselves as one of the top companies in the industry. Over the years, we have grown to provide managed cyber security services, total network solutions, wireless communication technologies, digital transformation services and consultancy in Malaysia and across the region. Today's competitive environment drives us to further improve the way we do business; to provide our customers with the highest quality of products and unparalleled managed services. Together with our key global partnerships, we continue to combine resources to provide the best integrated solutions and technologies for our clients.