Total 176 Human Resources Manager job vacancies in Information Technology category in The United States of America

Job Description:-

- To conduct vulnerability assessment/penetration testing in its skillset and experience to gain access and exploit vulnerabilities in the company’s infrastructure.
- To maintain the Security Operations Manual up to date for use by all IT security personnel to cover duties.
- To conduct computer forensic analysis and understand the impact on the business.
- To research tools, techniques, countermeasures and trends in network vulnerabilities, data hiding, and network security.
- Continuous development of threat hunting and proactively identifying security incidents before they occur.
- To design and support the overall cybersecurity architecture of the enterprise systems environment.
- Applying social engineering and phishing techniques to manipulate employees into exposing or revealing information to compromise their machines.
- Maintaining standard information security policy, procedure, and documentations.
- Monitor identity and access management, including monitoring for abuse of permissions by authorised system users.
- Involve in IT Security project management and assist in identifying and evaluating vendor IT security solutions.
- To ensure compliance with the provisions of the IT Security Policies and regulatory guidelines.
 

Job Requirements:-

- Professional Certificate/Diploma/Degree in Computer Science/Information Technology or equivalent.
- 8 to 10 years related experience in IT Security and with proven minimum 4 years working experience in managing IT security projects.
- Industry recognized security certifications, such as CISSP, CEH etc. preferred.
- Knowledge in IT Security methodology, Bank Negara Guidelines, PCI DSS, Risk - Management and IT auditing will be an added advantage.
- Technical knowledge of database and operating system security.
- Knowledge of network protocol (WAN,LAN) and security concerns within TCP/IP environment.
- Thorough understanding of the latest security principles, techniques and protocols.
- Familiar with web related technologies.
- Ability to present ideas in business-friendly language.
- Ability to prioritize, track and manage tasks and action items.
- Excellent communication, writing, analytical thinking, strong team player and an individual contributor too.

Perks & Benefits

• Annual leave
• Medical
• Nearby public transport

職位描述：-

- 根據其技能和經驗進行漏洞評估/滲透測試，以存取和利用公司基礎設施中的漏洞。
- 保持安全操作手冊處於最新狀態，以供所有 IT 安全人員履行職責時使用。
- 進行電腦取證分析並了解對業務的影響。
- 研究網路漏洞、資料隱藏和網路安全的工具、技術、對策和趨勢。
- 持續發展威脅追蹤並在安全事件發生前主動辨識。
- 設計和支援企業系統環境的整體網路安全架構。
- 應用社會工程和網路釣魚技術來操縱員工暴露或洩漏資訊以危害他們的機器。
- 維護標準資訊安全政策、程序和文件。
- 監控身分和存取管理，包括監控授權系統使用者濫用權限的情況。
- 參與 IT 安全專案管理並協助識別和評估供應商 IT 安全解決方案。
- 確保遵守 IT 安全政策和監管指南的規定。

工作要求：-

- 電腦科學/資訊科技專業證書/文憑/學位或同等學歷。
- 擁有 8 至 10 年 IT 安全相關經驗，並擁有至少 4 年管理 IT 安全專案的工作經驗。
- 有業界認可的安全認證，如CISSP、CEH等優先。
- 了解 IT 安全方法、國家銀行指南、PCI DSS、風險管理和 IT 審計將是一個額外優勢。
- 資料庫和作業系統安全的技術知識。
- 了解 TCP/IP 環境中的網路協定（WAN、LAN）和安全性問題。
- 透徹理解最新的安全原理、技術和協議。
- 熟悉Web相關技術。
- 能夠用商業友善的語言表達想法。
- 能夠確定優先順序、追蹤和管理任務和行動項目。
- 優秀的溝通、寫作、分析思維、強大的團隊合作精神和個人貢獻者。

津貼和福利

• 年假
• 醫療的
• 附近的公共交通

Key Responsibilities:

• Develop optimization strategies to increase website search engine results rankings
• Execute tests, collect and analyze data, identify trends, and insights for maximum ROI
• Manage SEO campaign expenses, staying on budget, estimating monthly costs, and reconciling differences
• Collaborate with editorial and marketing teams to drive SEO in content creation and marketing efforts
• Research and implement SEO recommendations
• Create and execute a link-building strategy
• Establish measurable goals demonstrating improvement in marketing efforts.

Requirements

• Experience with Google and Bing’s services, including Analytics and Webmaster Tool
• Familiarity with Google’s Keyword Tool
• Functional understanding of HTML and CSS
• Ability to work with back-end SEO elements: .htaccess, robots.txt, metadata, site speed optimization, etc.
• Proven success in link building and viral strategies
• Ability to deploy effective local and long-tail search strategies
• Deep understanding of mobile strategy and its relation to SEO
• Solid grasp of blogging, press releases, social media, and their synergy with SEO
• Experience in building inbound organic search traffic and improving SERPs
• Background in creating reports showing web analytics data and site evaluations
• Up-to-date knowledge of current, past, and projected SEO industry trends
• Familiarity with the best tools in the trade

Perks & Benefits

• Employee equity
• Commission and bonus
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

主要責任：

• 制定優化策略以提高網站搜尋引擎結果排名
• 執行測試、收集和分析數據、識別趨勢和洞察以獲得最大投資回報率
• 管理 SEO 活動費用、保持預算、估計每月費用並協調差異
• 與編輯和行銷團隊合作，推動內容創建和行銷工作中的 SEO
• 研究並實施 SEO 建議
• 建立並執行連結建立策略
• 建立可衡量的目標，證明行銷工作的改進。

要求

• 擁有 Google 和 Bing 服務（包括分析和網站管理員工具）的使用經驗
• 熟悉Google的關鍵字工具
• 對 HTML 和 CSS 的功能性理解
• 能夠使用後端 SEO 元素：.htaccess、robots.txt、元資料、網站速度優化等。
• 在連結建立和病毒式傳播策略方面取得了成功
• 能夠部署有效的本地和長尾搜尋策略
• 深入了解行動策略及其與 SEO 的關係
• 紮實掌握部落格、新聞稿、社群媒體及其與 SEO 的協同作用
• 建立入站有機搜尋流量和改進 SERP 的經驗
• 建立顯示網絡分析數據和站點評估的報告的背景
• 有關當前、過去和預測 SEO 行業趨勢的最新知識
• 熟悉業界最好的工具

津貼和福利

• 員工股權
• 佣金和獎金
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

The VP of HR provides strategic leadership to an HR team to develop and execute HR strategies in support of the company's business direction and goals through HR policies, procedures, and tools applied across multiple locations.

Your key responsibilities: 

• Work as a member of the KMS executive team and report directly to KMS Vietnam’s Managing Director:
• To develop, implement, and maintain HR plans and strategies regarding recruitment; performance management and recognition; learning and development; employee relations; and retention plans to support the achievement of the company’s business goals and objectives.
• Design, establish, and maintain an organizational structure to effectively accomplish the company's goals and objectives.
• Engage with and maintain insights into employees and teams to facilitate opportunities for employees to maximize their potential while maintaining a balanced well-being. Manage and ensure the smooth overall operations of the HR department across business lines and locations.
• Work as a strategic business advisor to the executive/management team or line managers regarding organizational and management issues.

Our client is a SGX Listed company in Real Estate Management and Development. They are looking for Head of HR to assist their HR team for the next phrase of their business.

Location: Ubi (Nearest MRT: Macpherson)

Role Overview:

To lead an effective team that drives the formulation, review and implementation of strategies, policies, processes, and systems relating to HR and administrative matters in support of the Company’s objectives. Provides oversight and support to overseas subsidiaries on HR operations and best practices. To assist the Company with corporate service matters.

Job Responsibilities:

HR

• To lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly in performance management, current and future talent needs, recruiting, retention, and succession planning.
• Provides support to Management over staff engagements which includes town halls, surveys as well as handling of staff grievances, investigations on allegations of wrongdoing, and terminations.
• Manages the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Maintains complete, up-to-date and timely relevant reports to satisfy internal stakeholders such as board subcommittees on remuneration matters and the requirements under sustainability reporting.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Maintains compliance with local employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Provides support to Management over the local HR requirements and recommend best HR practice guides to various countries where the Group has presence in.

Administration

• Manage and oversee HQ office administration functions, including procurement of office supplies, management of utility contracts, lease or tenancy agreements, insurance, telephone vendors, card access system and general office maintenance. 
• Responsible and administering Company’s CSR program and overseeing the company’s recreational committee. - Any other tasks as and when assigned by Management.

Corporate Services

• Work with the Company Secretary and Share Registrar in Singapore, Hong Kong and Malaysia for all corporate secretarial, governance and compliance matters to fulfil local regulatory filings and disclosure requirements. 
• Assist in the preparation of Shareholders’ circulars and annual reports. 
• Assist in the preparation and holding of Annual General Meeting and all other disclosable or voluntary announcements. 
• Maintain and update of Interested Persons Transactions and Fines Register.

Authority

• Approval of new hiring and termination.
• Approval of Subordinates annual/medical leave
• Appraisal of subordinates’ work performance.
• Review and approval over changes to policies relating to HR
• Approval of the release of corporate announcement and filings
• Custodianship of master keys for building premises, company van/car and alarm system.
• Signing mandate as corporate bank accounts.
• Any other authority assigned by superior from time to time.

Job Requirements:

• Bachelor Degree in HRM or Equivalent
• At least 5 years’ relevant experience in a managerial position and leading a team under him or her
• Demonstrates track record in senior level human resource management
• Conversant with prevailing HR practices and legislation
• Excellent interpersonal skills

EA License no.: 22C1322 Maxhunt Resource Pte Ltd
Reg no.: R23116279 Ng Shu Wang

• MNC
• Basic $ 6,000 - $ 8,000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : East
• Working days : Monday to Friday

Job Responsibilities:

Finance:

• Able to manage full set of accounts. Responsible for compliance with all finance filing requirements, tax filing requirement, audits, procedures, and forms both statutory and internal.
• To ensure timely, accurate month-end closing and prepare required financial reports to Management.
• Responsible for preparation and closing of annual financial statements.
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax, and government authorities where required.
• Responsible for accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliation, staff claims, etc.)
• Responsible for company’s insurance (FW Bonds, medical insurance, etc) matters
• Develop the annual budget and optimize expenses for the organization.
• Evaluate and improve processes and system implementation whenever required.

HR:

• Develop and execute talent management strategies, total rewards strategies, and other HR strategies.
• Recruit, support, and develop talent through developing policies and managing procedures. Provide counselling on policies and procedures.
• Development and implementation of HR initiatives and systems
• Preparing job descriptions, posting ads, and managing the hiring process.
• Create and implement effective onboarding plans.
• Develop training and development programs.
• Assist in performance management processes.
• Support the management of disciplinary and grievance issues.
• Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements.
• Review employment and working conditions to ensure legal compliance.
• Supervising immediate subordinates to ensure they fulfil their duties.
• Working with other department Heads to fulfil contractual commitments and provide excellent service delivery.

Requirements:

• Diploma / Degree in Finance, Accountancy, HR, or Equivalent
• Min 5 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Position: Human Rsource Data Analyst

Location: Raffles

Salary: Up to $5400

Job Description:

1. Analytics Business Partnering:

• Build strong stakeholder relationships to identify data opportunities and deliver reports, dashboards, and analytics.
• Develop and refine HR analytics strategies to address business challenges through advanced analysis.
• Present data insights to drive informed business decisions and lead HR data projects for organizational improvement.

2. Advanced Analytics & Research:

• Create data models for predictive analytics to support HR initiatives and solve business problems.
• Establish systematic analysis methods combining market research, data, and theory for impactful HR insights.

Job Requirements:

• Experience in HR analytics, business analytics, or organizational research.
• Proficient in data analysis, data modeling, and data visualization tools like SQL, Tableau, Python, etc.
• Strong communication skills and ability to collaborate with HR and business stakeholders.
• Excellent analytical and problem-solving abilities to derive insights and make data-driven decisions.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Advert

A leading Scottish Council, Renfrewshire has established an excellent reputation for delivery, and a strong track record in financial management, alongside a commitment to excellent public services and improved outcomes for Renfrewshire communities.

The Council has a clear vision with an ambition to secure inclusive economic growth and regeneration and to improve outcomes for all our children, young people and families.

The directorate is responsible for the delivery of services across all education establishments, child-care, and criminal justice services. This allows strong and collective planning to take place giving all our children and young people the best possible chances to succeed.

We are recruiting a dynamic, innovative and motivated Head of Education, Learning Estate and Resources with a belief that they can make a significant impact in improving outcomes for our children and young people.

You will work alongside the Director of Children’s Services, the Chief Social Work Officer and the other Head of Education and will hold strategic responsibility for the delivery of the learning estate and the school estate management plan, lead on the management of education budgets and staffing and hold leadership responsibility for Early Learning and Childcare across all establishments.

Furthermore, you will be able to influence continual improvement across all sectors of education provision as you will oversee the effective delivery of education across half of Renfrewshire’s schools and centres.

It is essential that you possess a relevant degree or professional qualification and/or Member of Professional Institution/Association e.g., GTCS

You must also be able to demonstrate a record of achievement at senior management level in an education environment. A thorough knowledge and understanding of legislation relating to education is also essential, together with extensive and proven experience in strategic policy development and implementation; the development and management of strategic partnerships; and service improvement.

This is an exciting opportunity for the right person to become part of a directorate who are determined to give all of our children and young people the best opportunities possible. If you want, in the first instance, to have an informal discussion about this opportunity please call the Director of Children’s Services, Janie O’Neill on 0141 618 6839.

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.

To apply, visit:- www.myjobscotland.gov.uk/councils/renfrewshire-council

Closing date: Sunday 12 May 2024

Please note the following dates have been identified for the recruitment process, and if shortlisted you will be asked to make yourself available on:-

Assessment Centre – Wednesday 29 - Thursday 30 May 2024

Interview Date – Tuesday 18 June 2024

Proud member of the Disability Confident employer scheme

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

The landmark National Accommodation Management Services (NAMS) contract for the Defence Infrastructure Organisation (DIO) went live in April 2022 to provide Service Family Accommodation housing management to 49,000 homes, and the service families who live in them.

As a member of the Commercial & Compliance Team this role will be jointly responsible for helping to create an effective and efficient organisation with a positive workplace culture, that will enable us to deliver an excellent service, putting the customer at the centre of our approach, focusing on enhancing the lived experience behind every move in, move out and repairs and maintenance process, delivering top quality housing management services every time.

The Role - Data Manager

Reporting into the Head of IT Services, you will be responsible for understanding the structure, format and flow of data between multiple internal and external systems. You will work with stakeholders to ensure data is managed effectively and in a way to allow maximum interpretation, informing wider stakeholders of how the business is doing, providing an insight into processes and identifying where improvements could be made. You will also work to ensure data held is accurate and that corresponding datasets reconcile with the correct master relationship. The post holder will be an experienced people manager and the role will be suited to those who have a background in database administration, reporting, data flow management, data interrogation and data analysis.

The role will primary focus at supporting Data Management strategies for Pinnacle Service Families working in conjunction with our external technical service provider.

The person fulfilling the role must have a flexible approach to delivery and be used to handling complex change with multiple stakeholders.

Duties/Key Responsibilities

• Develop and maintain a clear understanding of all underlying API’s for various connected applications under the FIDS contract for PSF.
• End to end ownership of data workflows for key IT applications
• Continually develop data management strategies.
• Maintain a clear vision of the overall Project Landscape effecting PSF.
• Regularly monitor and evaluate information and data systems that could affect analytical results.
• Work with our strategic IT partner to implement a robust data warehousing solution for PSF landscape.
• Work with the PSF Leadership team to identify areas for improvement and provide support improve data reporting capabilities.
• Contribute to continuous improvement initiatives.

Skills

• Demonstrable experience of successfully operating in an equivalent role.
• Able to devise and implement effective systems and processes for quality assurance and compliance
• Proficiency with wider databases and data management technologies – SQL, SAP Business Objects, Power BI etc.
• Knowledge of Oracle Database would be beneficial, but not mandatory.
• Measurable success in the delivery of cost efficiencies and margin improvements across contracts
• Ability to engage and influence at a senior level, both within the organisation and externally
• Agile and ability to multi-task, pivot and prioritise different projects
• Great verbal and written communication skills, and excellent programme and project management skills
• Strong work ethic and high standards – committed to delivering on our “best in class” ambition
• Understands what excellent performance looks and feels like in a customer facing organisation and can help us achieve our targets, to ultimately Transform Communities, Change Lives
• Resilient and positive in a demanding and changing environment, with the capacity to deliver results to tight deadlines and under pressure
• Great verbal and written communication skills, and excellent programme and project management skills
• Bachelor’s degree in computer science, computer engineering, or related field.
• Experience in data management or analysis.
• Ability to translate complex problems clearly and in nontechnical terms.
• Ability to interpret and organize large amounts of data.
• An analytical mindset with superb communication and problem-solving skills.

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

The Transformation Team sits at the heart of the Council. We work collaboratively with services across the organisation and with our partners to drive large scale change and establish best practice. The Council's Transformation Programme is overseen and supported by our Leadership Team, ensuring that our work always focuses on the key priorities for our city, having the maximum impact in improving services for the people of Coventry and making best use of the resources available to us.

Our team is made up of change professionals, trained in APM (Association of Project Management) and we use a wide range of project management and stakeholder engagement approaches to deliver our programmes and projects.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We enjoy working flexibly, delivering creative solutions and a with culture that embraces change and innovation.

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We are looking for an experienced Programme Manager (Grade 10) to join the Transformation Team for twelve months (Full-time, Fixed Term Contract) to lead on work to enable delivery of cross cutting transformation projects and programmes, as part of our emerging Transformation Plan and to facilitate delivery of the Council’s Medium Term Financial Strategy.

The successful applicant will take a ‘One Coventry’ approach to working with Council services, stakeholders and partners, to manage and deliver significant change and transformation projects and programmes, in response to the council’s transformation plan priorities. Activities will focus on:

• making best use of data and insight to support the development of initiatives, focus on preventative strategies;
• co-creating new approaches and delivery models to deliver efficiencies;
• maximising income;
• removing duplication and ensuring maximum efficiency across all areas of council service delivery;
• identifying and testing opportunities for innovation.

These are exciting times ! Coventry City Council continues to undergo significant change at pace, embracing innovation and new ideas but also responding to financial challenges experienced across local government.

We are looking for someone who is passionate about change and making a positive difference to the lives of local residents and communities. You will need to be resilient and comfortable with working in a fast paced environment, with a can-do attitude and an ability to switch priorities on a daily basis. 

While experience of project and programme management is important, we are looking for someone who is a strong communicator, who readily builds relationships. You should be a high energy, action focused collaborator.

You will also be able to demonstrate a strong understanding of and commitment to Equality, Diversity and Inclusion and will actively promote a culture of inclusion where all views are valued and taken account of, including those of residents, stakeholders and the City Council.

Our workforce data shows people from minority ethnic backgrounds are under-represented at management level and encourage applicants from these backgrounds to apply. This does not prevent individuals with other protected characteristics as set out within the Equalities Act 2010 from applying for this post.

We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability or who are neuro diverse.

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'

Interview date(s): 24th May 2024

Please note that due to the nature of the projects and funding restrictions the anticipated start date will be July 2024 or earlier.

For an informal conversation about the role please contact Michelle McGinty (Strategic Lead for Transformation and Change) – michelle.mcginty@coventry.gov.uk

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Proud member of the Disability Confident employer scheme

The Program Manager is responsible for the management and success of the Accor Plus loyalty Program for their regional offices (Pacific) through driving their team to meet/exceed sales targets as set by Accor Plus Head office.

Role: Program Manager

Location: Bangalore

Managing Sales Performance:

• Setting team targets daily on sales board that are challenging but achievable and in line with annual budget target requirements
• Weekly employee sales action plan
• Celebrate sales and wins with team and individuals daily
• Motivates staff through daily meetings and initiating new ideas to keep staff driven and morale high
• The fair distribution of leads to employees who are meeting NSE.
• Tracking sales performance through effective use of all performance reports.
• Monitor strict adherence to DNC regulation

Client Relation Management:

• Maintain ongoing relationships with Key personnel of your program’s region.
• Ensure customer feedback/requests are handled promptly.
• Notify head office of all ongoing member difficulties.

Other Responsibility

• Collate performance data using sales reports and (Loyalty Consultant/Renewals)/or recruitment/occupancy data
• Manage and direct workload to ensure accuracy and effective time management
• Weekly and monthly sales presentation to the Vice President Operations.

Main Complexity/Critical Issues in the Job

• Ensuring that occupancy target and sales target are met.
• Meet or exceed monthly and annual sales budget
• Average overall 70% occupancy

Purpose: To be the first point of contact for both customer and factory on technical and operational issues. Responsible to lead the program team to resolve issues and constraints that will impact delivery schedule.

Key Area of Responsibilities:

• Communicate and align with customer and factory on the program delivery schedule.

• Ensure closure for quality-related issue with factory and customer.

• Review Engineering Change Order (ECO) changes and update the associate BOM to the latest revision.

• Lead the program team to address order material shortages so that Production build can be on schedule.

• Arrange shipment for Open Orders to meet customer needs.

• Communicate End of Life (EOL) items to customer to finalise its replacement.

•Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Engineering or other relevant qualification.

• Minimum 2 years of experience holding a senior manager appointment in the manufacturing industry.

• Professional Management Professional (PMP) certification is required

• Good problem-solving skills

• Meticulous in details

• Proficient in advanced Microsoft Excel functions

• Good communication skills

• To work closely with the Production Team during the installation phase to understand the detail setup of of AVL System for subsequent operations and maintenance management.
• To lead and train a competent technical team to ensure daily Start Up, Shut Down and conducting required maintenance and trouble-shooting of all AVL equipment.
• To track,document and compile weekly summary technical report on all errors and faults on AVL equipment.
• To manage and account for appropriate spare AVL equipment stocks remain available and serviceable on site to support operations.
• To work closely and integrate with Operations Manager and Operations Team to ensure a daily positive experience for guests.
• To be part of Production Team during the de-installation phase to ensure all AVL equipment are dismantled, accounted and packed for shipment.