Total 1,818 Digital Analyst job vacancies in The United States of America

Team Summary

Visa’s Digital Partnerships and Fintech team is a client facing organization that sets Visa’s public digital narrative, develops commercial partnerships with industry leading brands, and manages the ongoing engagement with large and small Fintech players across the region. 

The team are responsible for managing the commercial relationships with some of Visa’s most complex and highest growth partners, as well as developing the fintech sales narrative, tools, packaged programs and deal support required to ensure Visa are the partner of choice for all Fintechs across Asia Pacific.

What a Digital Partnerships and Fintech Analyst does at Visa:

Our Digital Partnerships and Fintech Analysts will support and lead activities that are focused on partnership management (the performance of our existing fintech partnerships).

In doing so, you will develop an all-round perspective of the way Visa works with these players, and the fintech ecosystem more broadly. Your responsibilities will include:

• Leading analysis and reporting on account performance, delivering insights and commentary to optimize business performance

• Leading analysis on specific areas of fintech activity, to help shape Visa’s fintech strategy

• Being an active participant on deal teams, leading the work to prepare pitches and prepare financial models

• Project managing more complex activities, such as the launch of new features or services across multiple markets

• Be the primary point of contact for any ongoing operational concerns, such as Risk or Fraud

• Leading the development of sales tools and templates that can be leveraged to improve the way in which Visa engages with the fintech community

Why this is important to Visa

Our digital partners are at the forefront of the way in which we make the future of payments a reality. These partners are some of the most well know, highest growth digital brands in the world and you will be working closely with them to support their growth and innovation agenda, while growing Visa’s share of payments.

Projects you will be a part of:

• Fintech sector analysis

• Developing account plans for fintech partners

• Managing the relationships within our digital partners, and within Visa (including cross functional team members) to ensure successful partnership outcomes

• Programs focused on the delivery of agreed partnership opportunities, typically across several markets

• Client pitches, presentations and business reviews

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24032

What will you do?

• Elicit, analyse, and document business and information needs which can be supported by the proposed platform as user stories.
• Develop project plans, including defining project scope, goals, and deliverables.
• Develop a prototype or perform data analysis in support of the business needs using any digital means available, such as Python, R and Tableau
• Engage with stakeholders to ensure alignment on project objectives and progress.
• Perform continuous iteration as required, ensuring that project deliverables meet quality standards and adhere to project requirements.

What are we looking for?

• At least one year of experience in data science, AI, business analytics, statistics or/and data discovery and modelling.
• A customer-oriented mindset, with strong analytical and critical thinking skills.
• Experience in developing prototypes of digital systems using low code platforms, visual mock-ups, wireframe.
• Able to perform primary and secondary research to inform the design of a product, process or service journey by understanding user behaviours, needs and goals.
• IT product management skills will be an added advantage.
• Able to effectively facilitate and collaborate with stakeholders.
• A team player who can work independently & in multiple teams
• Self-motivated and resourceful & keen interest in the latest technologies.
• Strong analytical, conceptualisation and problem-solving skills will be an added advantage.
• Strong verbal and written communication skills in stakeholders’ engagement will be an advantage.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at chi@activate.sg

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

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QAD Digital Commerce is a growing Web Development Technology Company, developing cloud-based software for businesses in the areas of online commerce, online marketing, and web design.

A Functional Analyst conducts analysis on reported application issues from global customers and partners, offering solutions through consultations with relevant subject matter experts within the support organization. With their experience and expertise, they are responsible for handling application issues of medium complexity across multiple areas. They manage the routing of incidents from global customers and partners through various channels, while ensuring compliance with support processes and guidelines, exercising a reasonable level of independence. Occasional consultation with senior support consultants or team leads may be necessary for support process queries or application-related issues. Functional Analysts also serve as designated mentors for associates and juniors in the team, and they are expected to continuously improve their application knowledge through on-the-job learning and participation in online or classroom training. This role offers significant growth and learning opportunities, collaborating with a talented team committed to innovation and advancing the company.

As a 24x7x365 organization, work on different shifts including night shifts, work on holidays and on-call responsibilities are required.

Note: The role will require the person to support in night shifts ( 6 pm IST to 3 am IST)

Responsibilties:

• Following defined procedures and practices, handle incoming software issues from customers and partners via telephone and web chat. Resolve support incidents in accordance with Service Level Agreements. Work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. 
• Formulate reusable solutions to new, unique issues, or enhance existing solutions following solution-centered support methodologies. Efficiently search and maintain QAD Knowledgebase solutions to customer issues that are reported
• Analyze, test and solve problems, advising customers of potential solutions; escalate issues as needed. Demonstrate key competencies at the desired levels as defined for this position.
• Document in detail, all analyses and correspondences throughout the issue resolution process; provide proactive status updates to customers
• Assist team members (locally, globally and across teams).
• Creating exceptional customer satisfaction by applying quality service and concepts that reduce customer effort and drive customer loyalty. Make problem resolution for our customers effortless.

Purpose of Job:

• The primary role will be to work with our existing eCommerce customers and assist with their day to day needs.
• You will be communicating with customers and doing requirement gathering and problem solving. 
• You will be responsible for supporting existing Webjaguar customers with the daily support requests that we receive.
• Your role is to be on top of your support tickets and to communicate clearly with the different team members if assistance is needed. 
• Basic technical knowledge will be required. including experience with Html Code, CSS Stylesheets, Excel & Photoshop

Continual Improvement and Key Personal Skills Required

• Leveraging artificial intelligence based technology to enhance the customer support experience.
• Excellent communication and effective writing skills
• Ability work under stress if and when needed
• Ability to work in Pacific time zone at least 2 to 3 days a week
• Proactive, Accountable and Dependable
• Capable of working with teams
• Interpersonal Skills
• Ability to solve problems independently
• Ability to be a self-starter

Havas Media Singapore is looking for a Digital Executive / Senior Digital Executive to support our digital media team in media planning and operations across digital channels.

Main Responsibilities:

Digital Media Planning

• Work closely with the team in developing digital media strategies and recommendations to help clients achieve their KPIs
• Drive strategic and tactical innovation across digital buying/marketing tools and platforms across Social, Display, and Mobile (e.g. Facebook Ads Manager, Google Ads, DV360, Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch)
• Build strong relationships with key clients, working closely with them on a day-to-day basis to implement digital campaign strategies, covering media planning, data analysis, publisher negotiations, and more
• Work with internal and external stakeholders to ensure smooth delivery of campaign operations
• Prepare interim and end-of-campaign reports for performance analysis. Use analytics platforms (Google Analytics, Appflyers) to understand the impact of media activity on business performance and use this insight to supplement reports

Campaign Implementation / Operations

• Work with media traders to coordinate the end-to-end execution of the campaign proposals
• Book and activate campaigns – both managed service and self-service across various platforms, mainly for social and display
• Support the digital ad operations, including review of creative assets in accordance with channel specifications and ad trafficking
• Liaise with clients for material submission which meet the best practice guidelines for the ad format; work with media owners to ensure that the guidelines are up to date and accurate
• Monitor and optimise campaign performance across channels

Requirements for this role:

• Tertiary qualifications in marketing, communications, or other relevant disciplines
• 1-3 years of working experience in marketing and communications functions; prior digital media experience will be a plus. Fresh grads are welcome to apply
• Competency in MS Office (particularly Excel and PowerPoint)
• Good with numbers

Qualities we are looking for:

• Team player – responsible, accountable, and collaborative
• Can-do attitude – keen to learn new skills, pro-active, and takes ownership over tasks and projects
• Highly analytical, well-organised and has great attention to detail with a focus on quality of results
• Strong communication (verbal, written, and presentation) and interpersonal skills
• Interest in the media and advertising landscape in Singapore

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Socialyse, Red Havas, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023, we won Best Agency Culture (Gold) at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted.*