Business Administrator JLABS Singapore
1 year contract, with potential to renew / convert
Come and join us!
Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?
“FIND YOUR PLACE” by joining a world-class US Consumer company
Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.
Company Description:
Our client is an American consumer health company. It is the proprietor of well-known consumer brands. They combine the power of science with meaningful human insights to empower people around the world to live healthier lives
Purpose
We are looking for an Business Administrator. The incumbent will provide support to the organization leaders, providing office services by implementing administrative systems, procedures, and policies. The Business Administrator will be responsible for overseeing the seamless onboarding and offboarding of organization’s client, ensuring exceptional customer experiences, and managing financial processes in compliance with legal and operational standards. This role engages with potential portfolio companies, supporting companies throughout their residency, and fostering positive customer relationships. The ideal candidate possesses a blend of operational, financial, and customer-centric skills, along with the ability to adapt in dynamic environments while maintaining attention to detail and collaboration with various stakeholders. The Business Administrator will integrate and streamline business activities, achieve business goals through set strategies, and have a positive impact on staff productivity. Additionally, assisting in the support of site operations, accommodating the special needs of site staff, all while supporting the culture of the organization.
Responsibilities:
- Administrative support to the Head of Department (travel, expenses, scheduling, meetings, special projects, etc.)
- Administrative support to the department Asia Pacific Team (meetings, events, special projects, roadshow, QFC, etc.)
- Event support - Use of event management platforms such as Splash and HubSpot. Creation of event materials such as: print programs, presentations, welcome slide decks, Event speaker management including scheduling, collection of speaker materials and slide decks. Manage attendee lists and badge production, survey creation, and event recaps. report final lists, manage event logistics such as booking venue, managing event setup and catering. coordinate event calendar entries, coordinate event setup with various teams (catering, janitorial, AV, operations) and calendar manage.
- Responsible for greeting and registering guests, tracking visits, providing general information to the public, assisting with inventory and restocking office supplies, receiving, and distributing incoming packages.
- Actively supporting relationship management that could include sourcing, reviewing, contracting, onboarding, offboarding and continued follow-up (Alumni)
- Lead and own the Company Onboarding process from start to finish while ensuring a smooth and positive overall customer experience. This includes execution of contracts, agreements, documents, and orientation.
- Lead and manage the Company off-boarding process including internal organization notifications, and documentation close out. Continue to manage communications with alumni companies as needed.
- Responsible for ensuring overall customer satisfaction through the effective management of the customer service function and technology platform, the department Help Center. You are accountable for planning, organizing, and directing staff in providing timely responses to customer inquiries and resolving customer issues ensuring SLA’s and response targets are met.
- Project Support:
- Support site and strategic projects as needed
- Drive a culture of continuous improvement to streamline, simplify, standardize, and automate processes: identify and execute on opportunities
- Support portfolio data management
- Oversee the onboarding process and be in charge of all the onboarding procedures for new department team members.
- Support Financial processes: Procurement, budgeting, etc.
- Update, utilize and optimize systems and reporting tools
- Partner and align with all sites functional team members
- Coordinate site conference room, office, and collaborative hub bookings
Required Knowledge, Skills, and Abilities:
- Diploma or Bachelors’ Degree or equivalent, with minimum 5 years of administrative experience
- Experience in managing and coordinating organization’s events
- Familiar with Salesforce
- Proficient in MS Office applications including Word, Excel, Outlook, and PowerPoint.
- Excellent interpersonal, written, and verbal communication skills.
- Ability to display initiative, work autonomously, and offer solutions to problems.
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button. Alternatively, you can share your CV at joleyn.chin@randstadsourceright.com.sg
EA License: 94C3609
Reg No: R1440247
