Total 212 Customer Logistics Representative job vacancies in Johor Bahru

We are looking for a motivated, dynamic Customer Development Executive - Outdoor Account Management to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial (M) Sdn Bhd

No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.

Assisting the IFF regional office to execute series of project, be part of the team to achieve strategic goal set by the IFF regional management team. The service is not limited to the direct reporting manager (Regional Director of IFF SEA) but also to the other functional head of IFF regional office.

Responsibilities

• Plan and manage project, either ad-hoc or long term, in relation to

o Sales, marketing and account management

o Airfreight

o Seafreight

o Business control and analytics

• To navigate the work towards the achievement of strategic goal

• Ensuring deadline are met with proper quality

• Managing project-based P&L of the relevant projects

• Timely reporting status to the relevant PICs

• Conducting project review

• Managing inter-region, inter-company, or inter-BU activities

• Managing the relationship with stakeholders in relation to the project

Requirements

• University degree or equivalent

• Min. 5 years of relevant working experience and familiar with the principles & practise of supply chain

• Working knowledge in the international freight forwarding industry preferred.

• Familiarity with the financial aspects of the relevant local economy as well as international market conditions

and trends, and international business issues, including currency factors and cultural differences.

• Good negotiation techniques, sales techniques, customer psychology and purchasing patterns

• Project management skills with excellent in presentation techniques

• Good computer skills, familiarity with Microsoft Office, etc.

Responsible for overseeing and managing all aspects of air freight operations. This includes coordinating with respective stakeholder in each station to ensure choice of carriage and negotiate with airlines.

Responsibilities:-

• Strategic Planning: Develop and implement strategic plans to optimize air freight operations within the region, ensuring alignment with overall company objectives and targets.
• Team Management: Lead, mentor, and manage Country Airfreight team, including training.
• Airlines Relationship Management:Build and maintain strong relationships with key airlines to manage performance, negotiate contract, ad hoc shipments.
• Operational Oversight: Monitor and oversee day-to-day air freight operations, including cargo booking, quality standards.
• Performance Analysis: Analyze key performance indicators (KPIs) and operational metrics to identify areas for improvement, optimize processes, and drive operational efficiency.
• Risk Management & Solutions:Identify potential risks and develop mitigation strategies to minimize disruptions to air freight operations, capacity constraint.
• Budget Management: Develop and manage budgets for air freight operations, monitoring expenses, and implementing cost-saving initiatives while maintaining service quality.
• Continuous Improvement:Promote continuous improvement within the team across operations, initiating innovation and implementing best practices.

Requirements:-

• Min bachelor’s degree in logistics / supply chain management or related discipline
• 8 years of experience in air freight operations, with progressively increasing levels of responsibility.
• Strong leadership and managerial skills, with the ability to effectively motivate and develop teams.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport.
• In-depth knowledge of air cargo industry regulations, practices, and trends.
• Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
• Ability to work effectively under pressure and prioritize tasks.
• Self-motivated and objective-oriented
• Strong leadership capability
• Stakeholders’ management
• Willing to travel within the region

We are looking for a motivated, dynamic Customer Development Executive - Outdoor Sales Consultant to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial (M) Sdn Bhd   

No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.

Job Responsibilities:

· Hands-on daily HR operational matters

· Assist end to end onboarding and offboarding

· Assist in work pass processes

· Responsible for general employee queries such as leave, processes, etc

· Responsible for HR administration including staff records, files, and documentation

· Assist in company insurance

· Office management such as office supplies, purchases, reimbursements, and claims

· Assist and organize company events

· Data entry support

· Assist in payroll computation

· Filing support for accounts non-confidential documents and packing for storage

· Provide general administrative support & other ad-hoc duties as assigned by Manager

Job Requirement:

· At least Diploma or with relevant working experience

· Proficient in Ms Office (Ms Words, Excel) pivot table, vlookup etc

· Organized and meticulous with initiative and good working attitude

· Graduated in related field or at least some working experience

· Immediate position or available to start in short notice

Are you ready to redefine success? As a Business Development Executive at FIBS LOGISTICS, you will:

• Acquire New Business: Dive into the thrill of expanding our customer base and fostering new relationships.
• Exceed Targets: Thrive on achieving and surpassing our agreed Gross Profit budget for the fiscal year.
• Discover New Prospects: Harness your investigative skills to identify and qualify potential customers, crafting a bespoke target account list.
• Streamline Operations: Maintain meticulous client data in our CRM system, ensuring nothing slips through the cracks.
• Understand Client Needs: Delve deep into the desires and requirements of our major clients, building a foundation of trust and understanding.
• Craft Tailored Solutions: Utilize our Quotiss quotation tool to deliver timely and precise quotations that meet our clients' needs.
• Manage Sales Leads: Keep the pipeline flowing by expertly managing both incoming and outgoing sales leads.
• Foster Collaboration: Build strong relationships with our customer service team, seamlessly integrating and handing over new clients.
• Resolve Issues: Tackle complaints head-on, working closely with customer service and operations to find effective solutions.
• Host International Guests: Plan and execute joint client visits with our overseas partners, showcasing our capabilities on a global scale.
• Report to Management: Provide insightful sales reports to our management team, helping to guide strategic decisions.
• Maintain Brand Identity: Ensure that FIBS LOGISTICS' corporate identity shines through in every interaction.
• Adapt and Excel: Embrace any additional duties as required by management, showcasing your versatility and commitment to success.

Knowledge, Skills, and Attributes

Do you have what it takes to excel in this role? We're looking for someone with:

• Proven Experience: Minimum 3–5 years in marketing, freight forwarding, or related fields, demonstrating your expertise and dedication.
• Communication Mastery: Confidently navigate both oral and written communication channels, conveying your ideas with clarity and impact.
• Interpersonal Prowess: Forge strong connections with colleagues and clients alike, building bridges that last.
• Self-Driven: Take the initiative and push yourself to achieve greatness, even when the path is challenging.

Ready to embark on this exciting journey with us? Apply now and let's redefine success together at FIBS LOGISTICS!

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement

Our client, a well-established MNC is seeking for a Customer Service Officer ( Face To Face ) - Up To $ 2,800.00 + OT + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 2,800.00 + OT + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,900.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,900.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

As a Customer Service Administrative Operations Manager, you will be responsible for overseeing and managing the daily operations of the customer service and warehouse logistics department. You will provide product and services information, handle customer’s questions, and resolve any emerging problems that our customers might face. To ensure exceptional service to our customers while adhering to company policies and procedures. Your role will involve optimising workflows, implementing best practices, and driving continuous improvement initiatives to enhance the overall customer experience.

Role Description:

• Oversee and handle the daily operations of customer service department, including customer’s order, email correspondence and other customer inquiries, to ensure the delivery of high-quality support to customers
• Develop and implement efficient processes and procedures to streamline operations and improve productivity
• Facilitate communication between the customer service department, including warehouse and other internal teams (e.g. product development) to address customer feedback
• Handle customer’s feedbacks and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Oversee and handle the daily warehouse operations such as facilitating inventory of inbounding and outbounding of stocks, logistics, and space management
• Oversee and handle inventory stocktake exercise
• Oversee and ensure smooth operations of picking and packing of orders
• Ensure daily housekeeping of warehouse

Role Requirements:

• Previous relevant experience in Customer Service
• Minimum diploma qualification
• Possess Intermediate Microsoft Office skills
• Good communicator, attitude and interpersonal skills
• Strong sense and interest in fashion
• Meticulous with details
• Must be able to converse and write in English fluently
• Witty and good with problem solving
• Self-motivated, well organised – able to time manage independently on multiple tasks
• Must be able to work in a team/ individually and possess a strong leadership role

Location:

• 8 Jalan Kilang Timor, #02-04, Kewalram House, Singapore 159305

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,900.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,900.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

1) Attend to walk-in customers and email enquiries on printing

2) Helping with printing and completing the print job

3) Basic English & PC skills required to answer enquiries

4) Those with experience in the printing industry or skilled with using Adobe Illustrator & Photoshop will be given higher starting salary

Responsible for ensuring the timely procurement of materials and services essential for the production process, your role will play a critical part in maintaining an efficient supply chain, contributing to the overall success of the production department.

Vendor Management:

• Work with suppliers for raw materials, components, and services.
• Build and maintain strong relationships with vendors, negotiating terms and agreements to secure favorable terms.

Procurement Planning:

• Collaborate with production planners to forecast material requirements and ensure adequate stock levels.

Order Processing:

• Generate purchase orders accurately and in a timely manner, considering production schedules and lead times.
• Track and monitor order status, addressing any delays or issues that may arise.

Quality Assurance:

• Collaborate with quality control teams to ensure that purchased materials meet the required standards.
• Address and resolve quality issues with suppliers promptly.

Documentation and Reporting:

• Maintain accurate records of purchases, contracts, and negotiations.

Requirements:-

• Minimum Diploma or equivalent
• Good knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors)
• Understanding of supply chain procedures
• Good Negotiation skills
• Proficient in MS Office, especially Excel
• Has initiative and a positive learning attitude

Job Responsibilities:

1. Comply with work process- Standard Operating Procedure given by Immediate supervisor.

2. Review Letter of Credit (LC), and LC amendment and working close with CSR to get LC clean and workable.

3. Create jobs in Elite Global System (EGS)

4. Send shipping instruction (including BL draft, shipping certificate) to carrier within KPI time frame.

5. Work with the carrier to get BL, verify, and confirm BL with the carrier.

6. Prepare bank documents (Application of Collection and bank draft) shipping and commercial document (invoice, Packing list, COA, Insurance, COO, …).

7. Arrange collection of BL, and shipping cert.

8. Prepare full set of docs from Elite in-house system, customer system, or third-party system.

9. Arrange to send docs to the customer, collect from the bank and negotiate bank.

10. Streamline, eliminate any LC discrepancy from Elite, Conform “0” LC discrepancy for Elite.

11. Manage LC discrepancy report, LC reviewing report…

12. Manage correspondence to respond on time (within 2 hours).

13. Accuracy and timely preparation of documentation for order fulfillment.

14. Upload docs on EGS and pre-alert to customer.

15. Ensure 99.5% Elite Conformance accuracy and timeliness.

16. Send full sets of documents to bank or customer within 24 hours upon received last piece of document e.g. original BL. Documents

17. Any other ad-hoc duties as and when assigned.

Job Requirement:

· Experience in related field will be advantage

· Ability to prioritize work, well organized and good coordination

· Good communication skills and proficient in English

· Able to start within short notice

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,900.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,900.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg