Total 9 Credit Control Executive job vacancies in Information Technology category in Kuala Lumpur

Job Responsibilities: 

• Provide Level 1 & 2 end user support which includes application support, 
  maintenance and configuration in a timely and efficient manner 
• Be part of the team in planning, execution and implementation of IT 
  infrastructure and technologies 
• Prepare documentations, technical specifications and user guides for 
  implementations of new or upgrades of IT infrastructure 
• Perform regular backup operations and implement appropriate processes for 
  data protection, disaster recovery, and failover procedures. 

Job Requirements: 

Candidate must possess at least an Advanced Diploma / Bachelor's Degree, in 
Computer Science/Information Technology or equivalent. 
4 to 5 year(s) of working experience in the related field is required for this 
position. 
Good support knowledge in networking, hardware, application support and 
implementation. 
Familiar with Microsoft server technologies. 
Good IT Security and troubleshooting skills. 
Able to write and prepare good IT documentation. 
Trustworthy, hardworking, committed to the task assigned. 
The ability to work flexibly under pressure, be self-motivating and prioritize 
unscheduled as well as scheduled work. 
Independent and able to work well with others. 
Good interpersonal and communication skills 
*Candidate with exposure to ITSM environment and/or with ITIL foundation would be 
advantageous.

Perks & Benefits

• Established Property Developer
• Opportunities for career advancement 
• Conductive and friendly working environment

Job Responsibilities: 

• Provide Level 1 & 2 end user support which includes application support, 
  maintenance and configuration in a timely and efficient manner 
• Be part of the team in planning, execution and implementation of IT 
  infrastructure and technologies 
• Prepare documentations, technical specifications and user guides for 
  implementations of new or upgrades of IT infrastructure 
• Perform regular backup operations and implement appropriate processes for 
  data protection, disaster recovery, and failover procedures. 

Job Requirements: 

• Candidate must possess at least an Advanced Diploma / Bachelor's Degree, in 
  Computer Science/Information Technology or equivalent. 
• 4 to 5 year(s) of working experience in the related field is required for this 
  position. 
• Good support knowledge in networking, hardware, application support and 
  implementation. 
• Familiar with Microsoft server technologies. 
• Good IT Security and troubleshooting skills. 
• Able to write and prepare good IT documentation. 
• Trustworthy, hardworking, committed to the task assigned. 
• The ability to work flexibly under pressure, be self-motivating and prioritize 
  unscheduled as well as scheduled work. 
• Independent and able to work well with others. 
• Good interpersonal and communication skills 
  *Candidate with exposure to ITSM environment and/or with ITIL foundation would be 
  advantageous.

Perks & Benefits

• Established Property Developer
• Opportunities for career advancement 
• Conductive and friendly working environment

• Responsible for the Technology Risk Management function for ACSM in managing technology risk and enhancing technology resilience.
• To oversight the current and emerging technology risk, cyber risk and security which could potentially impact the ACSM’s risk profile.
• To ensure information assets and technologies are adequately protected.
• Identify and report on technology risk including security breaches, to initiates correction action and regulatory requirements.
• Facilitate independent technology risk assessment which has been assigned by CISO.
• Act as coordinator and point-of-contact in cyber risk management activities (i.e. cyber risk identification, prevention, detection and recovery)
• Responsible for staying abreast of the latest cyber security practices, technologies, incidents and emerging threat.
• Oversee incident response planning, as well as the investigation of cyber security breaches, and assists with disciplinary and legal matters associated with the breaches as necessary.
• Participate in development and implementation of the appropriate and effective controls to mitigate identified threats and risks.
• Create and maintain and IT risk register to ensure that all identified Technology risk factors are accounted for.
• Participate in IT project and initiatives to bring pro-active risk management focus into solutions.
• Assists in the research, development, communication, maintaining and working with the operational unit on the enforcement of IT security architecture, policies, procedures, solution and standards with the IT division.
• Conduct the ACSM awareness initiatives in relation to cyber risk and technology risk.

Job Requirement :

• Minimum degree in computer science or equivalent technical academic.
• Be appropriate certified in security domain.
• Have a minimum of three years of experience in IT Risk management and information Technology.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave

Job Description

• To work on the IT service management and operational support handling.
• To manage incidents to resolution in a 24/7/365 environment using the incident management and problem management processes ensuring root cause analysis & prevention is identified.
• To ensure the service level agreements (SLA) are met and serves as a single point of contact for ownership of escalated requests & issues and coordination.
• To assemble, work with and manage organizational vertical and horizontal teams & vendor, needed to support, manage and resolve a major incident.
• To manage the incident reporting and to convene & facilitate major incident and problem review meetings.
• To facilitate and conduct regular Disaster Recovery (DR) exercises. 
• To assist in preparing information; create and maintain presentation for BCM Coordinators. Also, to manage the timely completion of BIA & BCP review and update as per schedule.
• To manage the consolidated department Call Tree database and perform the necessary update and testing as per schedule.
• To review and enforce the processes, ensuring documentation is current and practicable.
  Slides preparation & analysis and reporting and technical writing skills. 
• To perform trend analysis on incidents & problems and provide preventive & countermeasure action.Understanding of end-to-end IT Operations and how IT interfaces with business

Job Requirements

• Bachelor’s Degree in Computer Science / Information Technology or equivalent.
• Minimum 8 years of experience in IT or similar environment. 
• Possess strong analytical, interpersonal and communication skills.
• Good understanding and working knowledge of ITIL principles.
• Strong hands-on experience in end-to-end incident management especially major incident.
• Strong knowledge of principles and methodologies of Incident and Problem Management.
• Experience in Disaster Recovery exercises and good knowledge in BCM.
• Able to work well with all levels of professionals in an organization.
• Good team player and able to operate independently.
• Experience working in a dynamic, fast-paced environment with strong stakeholder management.
• Familiarity with ITSM tools such as ServiceNow, Jira Service Management, or similar platforms

Perks & Benefits

• Performance bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

描述：
馬來西亞 TANG 國際教育集團正在尋找一位熱情且技術精湛的人士加入我們的團隊，擔任 IT 兼培訓主管。理想的候選人將擁有強大的 IT、線上教學背景和出色的溝通能力。由於我們公司與中國和馬來西亞的客戶有廣泛的業務往來，因此精通中文和馬來語是至關重要的。

職責：

• 線上教學：為企業客戶開展線上培訓課程，重點培訓IT技能和知識。創造引人入勝且資訊豐富的內容以促進學習。
• 客戶溝通：以友善、外向的方式與客戶進行有效的溝通。解決他們的詢問、疑慮，並根據需要提供技術支援。
• 問題解決：解決客戶面臨的應用程式和 IT 相關問題。提供及時有效的解決方案，確保系統和應用的順利運作。
• 培訓交付：根據需要向公司員工提供培訓課程，確保他們具備有效履行職責所需的 IT 技能和知識。
• 持續學習：隨時了解 IT 和線上教學方法的最新趨勢和發展。將新技術和新技術納入培訓計劃以提高有效性。
• 語言能力：利用中文和馬來語的能力促進與客戶和同事的溝通。根據需要翻譯文件和材料。
• 協作：與 IT 團隊密切合作，識別並解決技術問題。與其他部門合作，確保培訓計畫與公司目標一致。

要求：

• 計算機科學、資訊科技或相關領域的學士學位。
  在線上教學和 IT 支援方面擁有豐富的經驗。
• 較強的溝通和人際交往能力。
• 能夠有效地排除和解決技術問題。
• 必須精通中文和馬來語。
• 願意在國內和中國出差參加客戶會議和培訓課程。
• 個性開朗、友善，熱衷於幫助他人學習。
• 能夠有效適應快節奏的環境和多任務。
• 願意根據需要接受培訓和發展。

好處：

• 有競爭力的薪資待遇。
• 職涯發展和晉升的機會。
• 提供培訓以提高技能和知識。
• 充滿活力和支持性的工作環境。

加入馬來西亞 TANG 國際教育集團，成為充滿活力的團隊的一員，致力於為客戶提供優質教育和支援。立即申請並釋放您作為 IT 兼培訓主管的潛力！

津貼和福利

• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 事假
• 個人發展機會

Description:
TANG International Education Group Malaysia is seeking an enthusiastic and skilled individual to join our team as an IT cum Trainer Executive. The ideal candidate will possess a strong background in IT, online teaching, and excellent communication skills. As our company deals extensively with clients from China and Malaysia, proficiency in both Chinese and Malay languages is essential.

Responsibilities:

• Online Teaching: Conduct online training sessions for company clients, focusing on IT skills and knowledge. Create engaging and informative content to facilitate learning.
• Client Communication: Communicate effectively with clients in a friendly and outgoing manner. Address their inquiries, concerns, and provide technical support as needed.
• Issue Resolution: Troubleshoot application and IT-related issues faced by clients. Provide timely and effective solutions to ensure smooth operation of systems and applications.
• Training Delivery: Deliver training sessions to company staff as needed, ensuring they are equipped with the necessary IT skills and knowledge to perform their roles effectively.
• Continuous Learning: Stay updated with the latest trends and developments in IT and online teaching methodologies. Incorporate new techniques and technologies into training programs to enhance effectiveness.
• Language Proficiency: Utilize proficiency in Chinese and Malay languages to facilitate communication with clients and colleagues. Translate documents and materials as necessary.
• Collaboration: Work closely with the IT team to identify and address technical issues. Collaborate with other departments to ensure alignment of training programs with company goals and objectives.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
  Proven experience in online teaching and IT support.
• Strong communication and interpersonal skills.
• Ability to effectively troubleshoot and resolve technical issues.
• Proficiency in Chinese and Malay languages is mandatory.
• Willingness to travel domestically and to China for client meetings and training sessions.
• Outspoken and friendly demeanor with a passion for helping others learn.
• Ability to adapt to a fast-paced environment and multitask effectively.
• Willingness to undergo training and development as required.

Benefits:

• Competitive salary package.
• Opportunities for career growth and advancement.
• Training provided to enhance skills and knowledge.
• Dynamic and supportive work environment.

Join TANG International Education Group Malaysia and become part of a dynamic team dedicated to providing quality education and support to our clients. Apply now and unleash your potential as an IT cum Trainer Executive!
 
 
 

 

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Personal leave
• Personal development opportunities

Job Purpose

• Administer, maintain and support MFM Group of Companies Servers, IT related computer hardware & software, network infrastructure & its connectivity to ensure smooth operation.

Job Accountabilities

• Ensure efficiency in PC software, hardware support and high availability of network infrastructure for WAN (broadband) and LAN, wired and wireless communication within the Group of Companies.
• Proactively monitor, identify and resolve technical problems, network infrastructure, configure and administer IT related hardware/software problems to meet users’ expectations within a stipulated time.
• Maintain all IT related inventory and software licensing control.
• Generate / maintain appropriate technical documentation, system manuals, workflow processes, procedures and guidelines.
• Evaluate and recommend IT related hardware and software solution.
• Supervise and work with vendors to ensure projects/tasks are implemented as per specification and on time.
• Ability to integrate various hardware platforms, whenever necessary in different topology.
• Assist in every related area of network infrastructure and IT related hardware/software whenever required to ensure the continuous smooth running of the operation.

Job Brief:

As our IT Infrastructure Executive, you will play a crucial role in driving the operational efficiency of our IT system in our organization. Experience in Windows Server And Linux Environment is a must. 

Job Responsibilities:

• Role & Responsibilities

1. Network Management: Overseeing and maintaining the organization's network infrastructure, including routers, switches, and other networking devices.
2. System Administration: Managing servers, operating systems, and system software to ensure optimal performance and security. Implementing necessary configurations and access controls.
3. Service Desk Leadership: Providing leadership and guidance to our service support team, ensuring efficient resolution of end-user technical issues related to hardware, software, and networking. Facilitating software installations, account setups, and password resets as needed.
4. Security Oversight: Evaluating the effectiveness of IT controls, monitoring network activities, conducting risk assessments, and ensuring compliance with internal policies and industry best practices to safeguard our systems and data.

Job Requirements:

• Job Requirements:

1. Degree/Diploma in IT / Networking / Engineering / Computer Science
2. Experience in Windows Server & Linux.
3. At least 1 year experience in Server Administration, Virtual Machine
4. Experience with AWS services is a bonus.

Administer, maintain and support MFM Group of Companies Servers, IT related computer hardware & software, network infrastructure & its connectivity to ensure smooth operation.

Responsibilities: 

• Ensure efficiency in PC software, hardware support and high availability of network infrastructure for WAN (broadband) and LAN, wired and wireless communication within the Group of Companies.

• Proactively monitor, identify and resolve technical problems, network infrastructure, configure and administer IT related hardware/software problems to meet users’ expectations within a stipulated time.

• Maintain all IT related inventory and software licensing control.

• Generate / maintain appropriate technical documentation, system manuals, workflow processes, procedures and guidelines.

• Evaluate and recommend IT related hardware and software solution.

• Supervise and work with vendors to ensure projects/tasks are implemented as per specification and on time.

• Ability to integrate various hardware platforms, whenever necessary in different topology.

• Assist in every related area of network infrastructure and IT related hardware/software whenever required to ensure the continuous smooth running of the operation.

• To perform any other tasks or assignments as directed by the management from time to time