Customer Service Officer (中文客服) / KL / From RM3000
Full-time
Junior Executive
Kuala Lumpur, Federal Territory of...
4 weeks ago
Job Responsibilities:
Communicate with customers via phone, email, online chat, etc., to address their inquiries, provide support, and offer advice
Track and record customer queries, issues, and complaints, ensuring timely re...
Job Responsibilities:
- Communicate with customers via phone, email, online chat, etc., to address their inquiries, provide support, and offer advice
- Track and record customer queries, issues, and complaints, ensuring timely resolution and satisfactory solutions
- Collaborate with internal teams such as operations and technical support departments to resolve customer issues and enhance customer satisfaction
Job Requirements:
- Minimum SPM graduate and capable with Mandarin speaking
- Preferably experienced in customer service line, fresh graduates are welcome
Perks & Benefits
- AWS, Medical Benefits, Incentive
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