Customer Service Officer (中文客服) / KL / From RM3000 / Customer Service Officer (中文客服) / KL / From RM3000
Full-time
Junior Executive
Kuala Lumpur, Federal Territory of...
1 month ago
工作職責:透過電話、電子郵件、線上聊天等方式與客戶溝通,解決他們的疑問、提供支援並提供建議追蹤並記錄客戶查詢、問題和投訴,確保及時解決和滿意的解決方案與營運和技術支援部門等內部團隊合作,解決客戶問題並提高客戶滿意度工作要求:至少 SPM 畢業生並能講普通話有客服經驗者優先,歡迎應屆畢業生
工作職責:
- 透過電話、電子郵件、線上聊天等方式與客戶溝通,解決他們的疑問、提供支援並提供建議
- 追蹤並記錄客戶查詢、問題和投訴,確保及時解決和滿意的解決方案
- 與營運和技術支援部門等內部團隊合作,解決客戶問題並提高客戶滿意度
工作要求:
- 至少 SPM 畢業生並能講普通話
- 有客服經驗者優先,歡迎應屆畢業生
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