Total 6 Full-time Communications Manager job vacancies in PR / Media / Communications category in Selangor

Job Responsibilities

• To maximize conference and banqueting revenue and profit through pro-active selling techniques and pricing strategy
• Respond to sales inquiries on timely manner from potential clients and customers seeking meeting space, annual dinner, conference, ceremony, food and beverage services.
• Develop sales plans and strategies to meet or exceed established revenue and goals
• Analyse business markets and design sales strategy & set goals to execute.
• Oversee sales and event department for daily operation and activities.
• Oversee event costing such as part timers recruitments, equipment for maintenance, meeting amenities and daily expenses in premises.
• Evaluate and improve sales and financial performance

Job Requirements

• Candidate must possess at least a Diploma in Marketing / Business Administration / Hotel Management or equivalent.
• At least 2 years of working experience in the related filed is required for this position.
• Required language(s): Bahasa Malaysia & English
• Excellent convincing abilities, good communication skills, sales and negotiation skills
• A team player and able to work independently with minimum supervision.

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

ACCOUNT MANAGER   

The Account Manager plays a crucial role as a bridge between the agency and its clients. This position involves managing client relationships, understanding the client's needs, and ensuring the successful execution of communication campaigns. This role requires the person to have great project management skills, coordinating with various internal and external teams to deliver high-quality output and maintain client satisfaction. 
 
Key Responsibilities  

• Client Liaison: Address client concerns, serve as a client advocate within the agency, and consistently seek feedback to improve client satisfaction.  
• Campaign Management & Project Coordination: Develop and manage detailed project plans, monitoring campaign performance, and foster collaboration among teams for successful campaigns. Stay updated on marketing trends and conduct post-campaign assessments to drive improvements aligned with the client's objectives.
• Project Quality Assurance: To review deliverables against scope and to ensure quality of deliverables meet expectation.  
• Budget Management: Establish and maintain a comprehensive budget tracking system, offering cost-effective solutions, contingency planning, and transparent communication with client to ensure campaign spending remains within budget constraints.  
• Reporting & Communication: Ensures timely and concise client communication, actively seeks feedback for transparency improvement, conducts regular strategy reviews to align long-term goals.
• Problem Solving: Resolves issues and conflicts, collaborates with clients and teams to prevent root causes, and continually refines the resolution process through feedback, maintaining a positive client-agency relationship by conducting follow-ups and proactive issue tracking.  
• Creative Briefing: Client involvement in the creative process, supports the creative team with style guides, collaborates & organizes brainstorming sessions with creative team, maintains a feedback loop with the creative team, and updates brief templates for streamlined efficiency. 
• Market Research & Industry Knowledge: Keeping informed about industry trends, market conditions, and competitors, conducting research and analysis to offer clients strategic insights and recommendations.

Skills 

• Proven work experience in client servicing or account management within an advertising agency or marketing firm.  
• Strong understanding of marketing and advertising principles, campaign management, and digital marketing trends.  
• Excellent communication and presentation skills with the ability to effectively convey complex ideas to clients.  
• Demonstrated project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.  
• Proficiency in using Microsoft PowerPoint, Words and Excel.
• Able to utilize digital analytics knowledge  
• Exceptional interpersonal skills and the ability to build rapport with clients and internal teams.
• A proactive and solution-oriented approach to problem-solving.  
• Flexibility to adapt to changing client needs and work in a fast-paced environment 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Open culture
• Personal development opportunities

客戶經理

客戶經理作為代理商與客戶之間的橋樑發揮著至關重要的作用。該職位涉及管理客戶關係、了解客戶的需求以及確保溝通活動的成功執行。該職位要求人員具備出色的專案管理技能，能夠與各種內部和外部團隊協調，以提供高品質的產出並維持客戶滿意度。
 
主要責任

• 客戶聯絡：解決客戶的疑慮，在機構內擔任客戶倡議者，並不斷尋求回饋以提高客戶滿意度。
• 活動管理和專案協調：制定和管理詳細的專案計劃、監控活動績效並促進團隊之間的協作以實現成功的活動。隨時了解行銷趨勢並進行行銷活動後評估，以推動與客戶目標一致的改進。
• 專案品質保證：根據範圍審查可交付成果，並確保可交付成果的品質符合預期。
• 預算管理：建立和維護全面的預算追蹤系統，提供具有成本效益的解決方案、應急計劃以及與客戶的透明溝通，以確保競選支出保持在預算限制之內。
• 報告與溝通：確保及時、簡潔的客戶溝通，積極尋求回饋以提高透明度，並定期進行策略審查以調整長期目標。
• 解決問題：解決問題和衝突，與客戶和團隊合作以防止根本原因，並透過回饋不斷完善解決流程，透過進行後續和主動問題追蹤來維持積極的客戶與代理關係。
• 創意簡報：客戶參與創意過程，為創意團隊提供風格指南支持，與創意團隊合作並組織腦力激盪會議，與創意團隊保持回饋循環，並更新簡報範本以提高效率。
• 市場研究和產業知識：隨時了解產業趨勢、市場狀況和競爭對手，進行研究和分析，為客戶提供策略見解和建議。

技能

• 在廣告公司或行銷公司的客戶服務或客戶管理方面擁有豐富的工作經驗。
• 對行銷和廣告原則、活動管理和數位行銷趨勢有深入的了解。
• 優秀的溝通和表達能力，能夠有效地向客戶傳達複雜的想法。
• 具備專案管理技能，包括確定任務優先順序、按時完成任務以及同時管理多個專案的能力。
• 熟練使用 Microsoft PowerPoint、Words 和 Excel。
• 能夠運用數位分析知識
• 出色的人際交往能力以及與客戶和內部團隊建立融洽關係的能力。
• 積極主動、以解決方案為導向的解決問題的方法。
• 靈活適應不斷變化的客戶需求並在快節奏的環境中工作

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 醫療保險
• 開放文化
• 個人發展機會

We are an established, award-winning Storytelling Agency located in Bandar Utama, Petaling Jaya, Selangor. Recently awarded PR Champion of the Year (Agency) at the PR Awards Singapore 2024, GO is on the search for top calibre professionals to join our dynamic team of operators - could it be you? Drop us a line and let's catch up for a coffee and a chat.

  Responsibilities 

• Always-on learning from colleagues and professionals that surround you. 
• Reporting to a Team Leader that can inspire you to grow both personally and professionally. 
• Servicing and managing blue-chip clientele, providing astute counsel through a range of Public Relations tactics and campaign strategy/ideation. 
• Hands-on approach to the PR landscape, developing stories and building bridges with the media for our clients.  
• Supporting team members in daily tasks with the ability to multitask on a range of different clients. 
  
  

Knowledge, Skills & Abilities 

• Someone articulate with excellent written and verbal communication skills, with the ability to think creatively.
• A resourceful problem-solver; a GO-getter who rarely takes “no” for an answer.
• Someone who constantly maintains a “can-do” hustle attitude, with a passion for brands and making them stand out.
• Good interpersonal skills to interact effectively at all levels.
• An effective multitasker with demonstrated ability to manage multiple brands, each with a different customer demographic, thus with varying requirements. Yet detail oriented, self-motivated and eager to learn.
• Hands-on, street-smart, tech savvy and comfortable rolling up your sleeves with an ability to adapt quickly to situations.
• Independent, industrious, resourceful, able to work with minimum supervision, yet working as part of a team.
• Possesses knowledge of the media industry, and able to converse comfortably with the media and Influencers.

Qualifications 

• Degree from an accredited university with at least 1-2 years of working  experience in a PR agency, with a clear understanding of the communications function and process.
• Excellent command of written and spoken English and Bahasa Malaysia.
• Good communications, interpersonal, leadership and management skills.

If you have that fiery cili padi passion to be the best, if you thrive in an environment where your opinions are valued, your ideas are treasured and your accomplishments are not only celebrated, but rewarded, we’d love to hear from you!

Perks & Benefits

• Bonus
• Travel claims
• Staggered working hours
• Smart casual dress code
• Regular team activities
• Medical/dental benefits and hospitalisation insurance
• Annual leave
• Personal development opportunities

我們是一家屢獲殊榮的說故事機構，位於雪蘭莪州八打靈再也萬達鎮。最近在 2024 年新加坡公關獎中榮獲年度公關冠軍（機構），GO 正在尋找頂尖的專業人士加入我們充滿活力的營運團隊 - 你會是嗎？請給我們留言，讓我們喝杯咖啡聊聊天。

職責

• 不斷向周圍的同事和專業人士學習。
• 向可以激勵您個人和專業成長的團隊領導報告。
• 服務和管理藍籌客戶，透過一系列公共關係策略和活動策略/構思提供精明的建議。
• 親身實踐公關領域，為我們的客戶開發故事並與媒體建立橋樑。
• 支援團隊成員完成日常任務，能夠同時處理一系列不同客戶的多任務。
  
  

知識、技能和能力

• 具有出色的書面和口頭溝通能力以及創造性思考能力的人。
• 足智多謀的問題解決者；一個積極進取的人，很少接受「不」的答案。
• 始終保持「我能做到」的積極態度，對品牌充滿熱情並使其脫穎而出的人。
• 良好的人際溝通能力，能夠在各個層面進行有效互動。
• 一位高效的多任務處理者，具有管理多個品牌的能力，每個品牌都有不同的客戶群體，因此有不同的要求。但注重細節、自我激勵、渴望學習。
• 親力親為、街頭智慧、精通技術、捲起袖子自如，能夠快速適應情況。
• 獨立、勤奮、足智多謀，能夠在最少的監督下工作，同時也是團隊的一員。
• 擁有媒體產業知識，能夠與媒體和影響者輕鬆交談。

資格

• 擁有認可大學學位，在公關機構擁有至少 1-2 年工作經驗，對傳播功能和流程有清晰的了解。
• 精通英語和馬來語的書面和口語。
• 良好的溝通、人際溝通、領導和管理能力。

如果您有成為最好的人的熾熱熱情，如果您在一個重視您的意見、珍惜您的想法、您的成就不僅受到慶祝而且得到獎勵的環境中茁壯成長，我們很樂意收到您的來信！

津貼和福利

• 獎金
• 旅行索賠
• 錯開工作時間
• 商務休閒服裝要求
• 定期團隊活動
• 醫療/牙科福利和住院保險
• 年假
• 個人發展機會

Job Description:

• Implement effective campaigns and strategies for key launches, including pitching of stories. This may include public communication plan linked to business initiatives
• Manage media queries and interview requests, including managing incidents and sensitive issues, jointly with team lead and respective business units to promote or protect the reputation of the Organization. For instance, drafting of holding statements, FAQ and briefing documents.
•  Liaise and engage with internal stakeholders, including Top Executives, to identify and address their media and communications needs with the appropriate initiatives.
• Foster relationships with key media contacts and influencers to drive and influence media coverage and exposure
• Ability to manage agencies to drive business outcomes.
• Support the development or enhancement of the issues and crisis preparedness / management framework
• Build corporate brand through award submissions and create publicity opportunities through award wins
• Lead in PR monitoring and measurement including measuring and tracking the value of and return on PR and communication initiatives. Monitor, analyse and communicate PR measurement
• Support the enhancement of corporate communication guidelines and ensure good corporate governance and tone of voice for assets developed for business groups. This could include assets and activities such as spokesperson and/or media training, collaterals, events, speeches, presentations, and digital assets

Job Requirements:

• Candidate must possess at least a Degree in Mass Communications/Public Relations/Journalism or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Excellent command of both verbal and written in English & Mandarin language are essential.
• Familiar with design software – Adobe, Illustrator.
• Enthusiastic and dynamic with strong people management & decision-making skills and ability to work on own initiative.
• Good communications, negotiations, presentations and strong analytical skills.
• Strong media contacts across all media platform and good rapport with media partners.
• Able to work in fast pace.