Total 5,184 Brand Manager job vacancies in Information Technology category in The United States of America

Responsibilities:

• Provide technical support to the clients.
• Lead and supervise a team of technicians and/ or engineers in the installation, maintenance, and troubleshooting.
• Collaborate with clients to understand their requirements and provide customized solutions.
• Conduct site surveys and assessments.
• Ensure compliance with industry standards and regulations.
• Provide technical support and guidance to clients and internal teams.
• Follow up maintenance contract and ensure work completion on time.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Electrical, Electronics Engineering or equivalent.
• At least 3 – 5 years of relevant experience in DC system or UPS industry.
• Ability to start work within short notice is advantageous.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

Key Responsibilities:

1. Project Management:

- Lead and manage technical projects from initiation to completion.

- Develop project plans, timelines, and resource allocation strategies.

- Monitor project progress, identify and mitigate risks, and ensure timely delivery.

2. Technical Team Leadership:

-Provide guidance and leadership to technical teams.

-Foster a collaborative and innovative work environment.

- Conduct regular team meetings to discuss progress, challenges, and solutions.

3. Client Coordination:

- Serve as the primary point of contact between the technical team and clients.

- Understand client needs and expectations, and communicate them effectively to the technical team.

- Regularly update clients on project status, milestones, and any potential issues.

4. Requirements Analysis:

- Work closely with clients to gather and analyse technical requirements.

- Translate client requirements into actionable tasks for the technical team.

5. Quality Assurance:

- Implement and enforce quality assurance processes to ensure deliverables meet or exceed client expectations.

- Conduct regular reviews and assessments to maintain high-quality standards.

6. Resource Management:

- Allocate resources efficiently to ensure optimal project performance.

- Identify and address resource constraints to meet project deadlines.

7. Client Relationship Building:

- Build and maintain strong relationships with clients through effective communication and problem resolution.

- Gather client feedback and use it to enhance project delivery and overall client satisfaction.

Qualifications: - Bachelor’s or Master’s degree in a relevant technical field.

- Proven experience in project management and client coordination.

- Strong leadership and interpersonal skills.

- Excellent communication and negotiation abilities.

- Technical proficiency & work experience in Cyber Security domains.

Lead Agile Programme Manager

c.£75,000 per annum

London

Fixed Term Contract – 23 Months

Hybrid Working

.

Money and Pensions Service (MaPS) have an excellent opportunity for a Lead Agile Programme Manager to work on their Pensions Dashboard Programme (PDP). This is a fixed term contract over 23 months and is based in South-West London near Westminster. Are you a Digital Programme Manager that is experienced operating in an Agile delivery environment this could be right for you? In this role you can utilise your skills in building relationships, managing delivery plans, creating statements of work, producing cost models and managing budgets. If this is your skillset then we would like to hear from you?

Pensions Dashboard Programme:

Here is an insight to the Pensions Dashboard Programme:

Pensions dashboards will enable people to access key information about all of their UK pensions, private and State, in one place online, revolutionising how people engage with their pensions throughout their lives. Enabling the delivery of pensions dashboards will require up to 52m adults in the UK to be connected with up to around 43,000 pension providers and schemes to search for their pensions.

Development work by industry has already taken place, as a concept. The goal is now to turn it into a delivery solution for the benefit of UK citizens. MaPS has created a Pensions Dashboards Programme (PDP) which will be responsible for delivering the digital architecture and governance framework that will allow multiple parties to be connected as part of the pension’s dashboards ecosystem. This hugely significant development has the potential to improve the financial wellbeing of millions of people.

The programme is comprised of an Industry Steering Group and a supporting Programme team within MaPS. The Programme is working in close partnership with DWP, TPR and FCA who all have related delivery responsibilities. Industry has had, and will continue to have, a crucial role to play in designing and developing the necessary components to make pensions dashboards possible.

Responsibilities:

The Lead Agile Programme Manager will report directly to the Head of Digital Design and Delivery and in this role you will be responsible for the following:

• Supporting Pensions Dashboard Programme objectives through effective programme management in an agile environment;
• Working with the individual digital teams to ensure effective delivery plans are in place, up to date and accessible across the programme;
• Supporting the workstream Delivery Managers with ongoing delivery planning activities to ensure a consolidated plan is complete and up-to-date;
• Leading on the co-creation of requirements for Statements of Work for supplier partners with Delivery Managers and Commercial Leads.
• Working with commercial colleagues, digital teams and suppliers to operational manage contracts, including assuring supplier performance.
• Working with PMO to ensure workforce plans, budgets and digital delivery plans are in place, aligned with the wider programme and managed effectively;
• Coaching and supporting teams in the use of appropriate collaboration tools and techniques in ways which assure both value delivery and appropriate reporting. This includes encouraging consistency to ensure programme artefacts are complete, up to date and available to appropriate stakeholders;
• Providing insight into teams’ performance against forecast;
• Working with PMO and delivery teams to manage risks, issues and dependences within the programme;
• Supporting digital teams to remove blockers, actively support retrospective action and create the right environment for the multidisciplinary team to succeed

This is not meant to be an exhaustive list of duties. The need for flexibility, shared accountability and team working is required, and the role-holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.

Skills and Experience:

You will need to demonstrate the following skills and experience:

Essential Criteria:

• Experience of agile and lean practices to lead high performing teams to continuously improve, share information and set standards for other teams, including tooling such as Atlassian suite and Miro.
• Experience of drafting contracts / statements of work, cost models, resourcing plans, alongside supplier management and budget management in line with best practice.
• Building strategic relationships with a broad range of teams and individuals including, but not limited to: PMO, technical teams, service management teams, product managers, senior stakeholders and third party sub-contractors and suppliers. Communicating with others in a clear, honest and enthusiastic way in order to build trust.
• Working with internal commercial colleagues and external suppliers to support and manage commercial relationships to enable delivery.
• Able to lead a continual planning process (coping with often rapid reprioritisation) in a complex environment.
• Able to identify and manage risks and dependencies in plans across services and coordinate delivery. Enabling onward reporting of Sprint level progress to support Programme level reporting.

Desirable Criteria:

• Experience of working in central government, delivering against Government Digital Service (GDS) Standards
• Experience within the pensions industry and/or Department of Work and Pensions, Pensions Directorate
• A good understanding of issues within a large development programme
• Experience of establishing ways of working and leading diverse teams needed
• Helping construct and deliver messages across all stakeholders on a project, ensuring they are communicated with on a consistent basis.

If you’re already a MaPS employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@maps.org.uk

How to apply:

To apply for this position, we kindly request that you submit a cover letter of up to 500 words. Give evidential points against the job description to demonstrate how you are closely aligned to the role and detail why you want to work for the Money and Pensions Service.

Information:

Information

At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: -

• Caring
  We care about our colleagues and people whose lives we are here to transform.
• Connecting
  We will transform lives through our ability to make positive connections.
• Transforming
  We are committed to transforming lives and make a positive societal impact.

About MaPS

At MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.

Our inclusive working environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.

We work hard to ensure that we have a progressive approach to inclusion, equity and belonging. We really do want our colleagues to “bring their whole selves to work.”

By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men's health, ethnicity, and diversity.

Information:

Information

At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: -

• Caring
  We care about our colleagues and people whose lives we are here to transform.
• Connecting
  We will transform lives through our ability to make positive connections.
• Transforming
  We are committed to transforming lives and make a positive societal impact.

About MaPS

At MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.

Our inclusive working environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.

We work hard to ensure that we have a progressive approach to inclusion, equity and belonging. We really do want our colleagues to “bring their whole selves to work.”

By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men's health, ethnicity, and diversity.

Proud member of the Disability Confident employer scheme

Do you have advanced knowledge of Excel and previous experience of working with data and statistics? As Data and Examinations Manager, you will lead and be responsible for the provision of accurate student and assessment data. Working alongside the Assistant Head Teacher responsible for data, you will ensure data is effectively used across all areas of the school to drive performance improvements. You will be responsible for the effective management and administration of the academy’s data management and examination services. You will ensure that an efficient and professional data service is provided to the senior team and all teaching staff compiling complex spreadsheets, complex Management Information Systems reports, collating data for pupil reports using applicable MIS platforms. Examination management includes the effective organisation of all aspects of the exams process from entries, sitting of examinations, management of the invigilation team, managing the receipt of examination results on result days and distribution of results of students and liaison with examination boards. This is a permanent role working for 37 hours per week, term time plus 2 weeks only. About us The Trinity Catholic School is a secondary school and is located in Nottingham. We are an Ofsted-rated Good school. We are part of Our Lady of Lourdes Catholic Multi-Academy Trust, bringing together the 36 Catholic Primary and Secondary schools in Lincolnshire, Nottingham City and Nottinghamshire. You will: Be recognised as the expert within school or our Information Systems. Create, oversee and develop the academy’s use of data for the Senior Leadership Team and for teaching staff. Provide concise and accurate data and reports for SLT to facilitate the effective management of whole school target setting to raise standards and performance. Work with the SLT to regularly review data systems, procedures and working practices. Ensure the effective organisation of sittings for all examinations, including booking venues, seating, resolving clashes and creating the annual timetable for administration of all examinations and tests. Make arrangements for students taking exanimations that have requirements that are out of the ordinary. Recruit, train and monitor external invigilators for each series of examination sessions. Why work for us? At The Trinity Catholic School, we offer: A salary of £26,999 - £29,943 per annum (OLOL Band 5, SCP 19 - 24). Wonderful students who have a passion for learning and deserve the very best. A team of talented and highly committed staff in a supportive working environment. Automatic enrolment into the Local Government Pension Scheme for support staff, one of the most competitive on the market, with employer contributions of above 20% in most cases. Access to first-class CPD opportunities with a specialist support staff CPD programme. Professional assistance through our Employee Assistance Programme– emotional, financial and legal support to both you and your family by a team of qualified professionals. Health and wellbeing delivered through our occupational health provider. Staff discounts and a salary sacrifice scheme that includes a Cycle-to-work scheme. For an informal discussion about the role and our school please contact the school. Visits to the school are warmly welcomed. How to Apply: Please complete the online application form located on our vacancies page: Vacancies - Our Lady of Lourdes Catholic Multi-Academy Trust (ololcatholicmat.co.uk) Closing Date: Monday 29 April 2024 at 9.00am We are committed to safeguarding and promoting the welfare of children and young people and we expect all staff to share this commitment. An enhanced DBS check and other pre-employment checks including online searches are required for successful applicants.
Our Trust strives to be a supportive, inclusive, caring, and positive community where every staff member has a sense of belonging. We are committed to cultivating an equitable working environment where staff treat one another with dignity and respect and where every individual can fulfil their potential. We warmly welcome those of different cultures, ethnicities, and beliefs. This includes those of all faiths, the Catholic faith and those without a faith who are supportive of the Trust’s Catholic character and Christian ethos. This diversity is fundamental to our values and enriches the lives of the students within our schools. We are a Disability Confident Committed employer and welcome applications from people with a disability or long-term health condition. Follow us on X: @OLOLCatholicMAT Connect with us on LinkedIn

front of house manager | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a front of house manager to join us on our continuous journey of true nourishment

the role |

as a front of house manager at wagamama, you’ll support the management team to oversee all aspects of our front of house operation in the wagamama way. embodying our people promise + values through how you show up at work. inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. you will support the management team to develop and grow your team, ensuring they are engaged, motivated and meeting wagamama standards

perks + quirks |

• £13.50 per hour, £1,000 bonus opportunity per year + £140 average tips per week*

• dedicated 4-week training programme

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• pension scheme + 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an experienced supervisor/manager able to support a large restaurants team. leading with positive behaviour + actions to drive performance in a fast paced, complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• able to understand financial performance of your restaurant

• experienced in managing labour and rotas

• a passionate leader with experience of managing your teams performance and development

• you care about creating an inclusive environment where your team feel respected + that they belong

• a forward-thinking problem solver, able to think on your feet and make quick decisions

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Serco: AASC Contract
Permanent, Full time
Home Based with travel
£35,000
- £40,000 pa + Excellent Corporate Benefits Package
Here at Serco, we are looking for an experienced Data Quality Manager to join our team at the Asylum Accommodation and Support Services Contract. AASC offers a range of improvements, with particular focus on assisting individuals through the asylum system.

The Analytics and Performance team is a new function within the AASC contract. The department will be responsible for producing accurate, current, and insightful Management information to provide all contractual, external and internal functional, performance and insight reporting and the assurance of data quality. The team is also responsible for optimising service performance, driving adoption, effective business change, and ultimately helping to develop a data-driven organisation.

The key reason for the role is to support the Head of Data Analytics & Strategic Performance to ensure quality of data and data integrity across all systems and processes. You will work with Serco group IT and MI teams to understand business processes and requirements, identify constraints and opportunities, and recommend optimal solutions. This will include data quality management, design, data analysis, data reporting platforms, analytics platforms, knowledge management and reporting support services.


What you’ll need to do the job

You will have the required level of technical experience and ideally will have worked within the technology sector.
Excellent time management skills and ability to manage and deliver a variety of priority tasks, prioritising own workload to meet specific timescales without prompt
Experience in long-distance inter-departmental liaison and collaborative working
Finally, flexibility is required as you will be expected to travel across sites.
Experience Required


- DQM tools and techniques are essential
- Microsoft Power BI is essential
- Apian would be advantageous
- Facilitating and running BAT and UAT testing.
- Supporting business-led data governance and conducting successful data quality improvement initiatives
- Demonstrable experience in the establishment of good working relationships with business and functional stakeholders both internal and external
- Ability to identify risks and vulnerabilities within databases and MI reporting & managing correction of identified issues.
- Working in an Agile framework.
- Creating and managing Data Quality Syntax Models is preferred.


Important Note: CRB Clearance and/or Security Clearance at Baseline level (Serco Civil Government is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office)

Why Serco:

A place you can make an impact
- The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A place you can count on
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
A place for you
- We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What we offer


- Pension – up to 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the immigration sector
- A company passionate about diversity and inclusion
- Serco Benefits package
- discounts include cinema, merlin entertainment and online shopping, mobile phone plans and leisure centre memberships
- A safe and supportive culture


#aasccareers

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Proud member of the Disability Confident employer scheme

Location: Derby What DHU can offer you: Working Patterns:We recognise that 9-5 doesnt work for everyone, so we have a range of working patterns available to suit your work/life balance.Our friendly team will work with you to find the best fixed pattern for us both. Competitive salary: £43,742 (Band 7) Generous annual leave entitlement:Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum Employee benefits: As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your wellbeing. Private Medical Insurance: We take care of your health and wellbeing with private medical insurance provided through Westfield Health, ensuring access to quality healthcare when you need it most. Membership includes direct access to GP and counselling services, CT and MRI scans, hospital treatment insurance and cashback for dental, optical and physiotherapy care. NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence, allowing you to bring your existing pension pot and holiday allowance with you! Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car. Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy. Cycle to Work Scheme: Stay active and reduce your carbon footprint with our cycle to work scheme, making it easier for you to commute in a healthy and sustainable way. Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme. Birthday Leave Guarantee:Birthday leave isn't compulsory; it's entirely up to you! We cant always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make! What your typical day looks like: Creation and implementation of a data quality strategy Work with data owners, data users, and data custodians to identify and resolve quality issues at source. Creation and implementation of a data quality issue management process. Working with IT and Information Governance on issues including data leakage and retention. Regular engagement across the business with Information Asset Owners to support the improvement of Data Quality. Contribute to elements of the organisations Integrated Performance Report (IPR) to deliver Data Quality Assurance to the Board.

Work with the Information Governance team to ensure that any applicable data policies are adhered to. Location: UCL IHI (222 Euston Rd) and UCLH/UCL BRC (250 Euston Rd) The post holder may also be required to work at any location within the Trust. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Woodlands

Mon to Fri 8.30am to 5.30pm

Salary up $7500

Have AWS & bonus

Job Description

• Serve as the focal point for customer information and quotation for bellow assemblies and Module assemblies
• Review quote requests in detail and ensure all quotes are provided within the set Lead time and are competitive
• Represents customer’s interest to drive support activities within the Company.
• To expand existing customer business
• Liaise with Suppliers during quotation stage
• Co-ordinate with Design Engineers and support team on smooth transition from quotation stage to NPI stage.
• Knowledge of machining, manufacturing of parts from Various commodities, supply-chain and operations functions is peferred
• Drives suppliers for cost reduction along with SCM team
• Ability to influence and successfully lead in a fast-paced, matrix-reporting, multi- cultural environment.
• An effective communicator with customers, suppliers, executives, peers, and subordinates.
• Strategic thinking, problem-solving, negotiation, and decision-making skills.
• Well versed in all MS Office applications.
• Drive closure of any customer technical issues with design engineers

Requirement

• Bachelor’s degree / Post Graduate Diploma in Industrial / Mechanical / Mechatronic / Electromechanical Engineering or equivalent
• At least 5 years relevant working experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

front of house manager | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a front of house manager to join us on our continuous journey of true nourishment

the role |

as a front of house manager at wagamama, you’ll support the management team to oversee all aspects of our front of house operation in the wagamama way. embodying our people promise + values through how you show up at work. inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. you will support the management team to develop and grow your team, ensuring they are engaged, motivated and meeting wagamama standards

perks + quirks |

• £13.00 per hour, £1,000 bonus opportunity per year + £140 average tips per week*

• dedicated 4-week training programme

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• pension scheme + 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an experienced supervisor/manager able to support a large restaurants team. leading with positive behaviour + actions to drive performance in a fast paced, complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• able to understand financial performance of your restaurant

• experienced in managing labour and rotas

• a passionate leader with experience of managing your teams performance and development

• you care about creating an inclusive environment where your team feel respected + that they belong

• a forward-thinking problem solver, able to think on your feet and make quick decisions

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23 actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

Job Title: Front of House Manager

Reports to: Corporate Account ManagerLocation: BAE Systems, Central London

I have an opportunity for a service professional to lead the London Front of House experience. Seeking someone who is already an accomplished leader. Ideal candidates will have experience managing change, and the appetite and skillset to transform the experience in the London office. Signature is the premium front of house provider within Mitie, we pride ourselves on our authentic, signature approach to our customer service and relationships with our clients, offering bespoke, tailored and fluid services that fit the clients needs and requirements. We are recruiting for;

Purpose: We are looking for passionate people to join our Corporate Front of House team. If you are passionate about delivering exceptional 5* customer service, this truly is a fantastic opportunity for you.Signature is the premium front of house provider within Mitie, we pride ourselves on our authentic, signature approach to our customer service and relationships with our clients, offering bespoke, tailored and fluid services that fit the clients needs and requirements.This role has been designed to provide a high quality service to our customers by greeting, welcoming and directing them appropriately. You will pride yourself on building and maintaining a welcoming and safe atmosphere. As the customer Liaison representative you will be the first point of contact for our clients as they arrive to the building. This role has been designed to support the client and the Front of House staff to provide an excellent front of house service to our customers. You will pride yourself on building and maintaining relationships with staff members, and customers alike and be point of contact for any support or advise staff members require.

As Front of House Manager, you will facilitate and arrange the relevant training and support to staff members along with and deal with any HR related issues in accordance with company policy. In addition, you will build up strong relations with customers, building owners and facilities management, to ensure all Events are organised and run smoothly.

Benefits:

-Full Front of House Uniform provided,

-Full Training is provided to perform the role,

-SIA Training Provided,

-First Aid and Fire Marshall Training paid for within the role,

-Cycle to Work Scheme,

-1000s of discounts to multiple retailers, supermarkets and entertainment providers, shopping discounts, is only a little of what's on offer,

-Continuous Training provided,

-Apprenticeships available,

-Progression within the wider team,

-Mitie reward scheme,

-Our virtual GP service,

-Shares scheme,

-Private Medical care available,

Principal Accountabilities, Key activities Include but are not limited to:

-Run, organise all VIP Events for Head office.

-Support Front of House Staff throughout

-Sickness Management including, reporting and processing the RTW interview and paperwork

-Helping of 1:1s and performance reviews with all team members (either virtual or site visit)

-Ensure that a suite of operating procedures is in place and up to date

-Ensure that the QHSE site pack is in place and up to date

-Liaise directly with the local Mitie FM's with any maintenance issues

-Implement Operational procedures

-Leads and resourcing requirements of ‘Front of House' (FOH) and ‘Safe Working Champion' (SWC) teams to ensure high service levels and SHE Standards maintained

-Organising and processing of Security Paperwork

-Proactively seek customer feedback and make changes to ensure customer satisfaction

-Ensure a consistent and robust front of house service

-Be a key driver in delivering a customer excellence culture

-Support Emergency Procedures as necessary and support the coordination of fire evacuations/liaison with the fire brigade/emergency services if required.

-Develop effective relationships with the key stake holders, and client.

-Flexibility in working hours is essential for covering annual leave and sickness were necessary.

-Work to and fully understand a standard set of operating procedures processes that are implemented across the corporate facilities. Assist with regularly updating and reviewing.

-Raise building maintenance and compliance faults around the building to the Mitie Helpdesk and monitor until resolved.

-To ensure all customer requests are dealt with efficiently and effectively

-Driving improvements to process and operation based on external environment, customer feedback and Future of Work objectives

-Regular face to face / virtual meetings with local FMs and client / customers

-Management of HR Related Tasks

-Tracking / managing of any issues from the client / facilities

-Resolves customer issues / complaints to reasonable resolution

-Create, develop and manage data on utilisation with weekly reports

-Make prioritisation decisions where conflicting demands exist; manage space to facilitate events as required

-Apply appropriate levels of direct oversight to independently assure standards

-To conduct weekly and monthly meetings with updates and proposals with the Mitie senior Management Team.

-Front of House Monthly Audit

-Manage & Review the Improvement tracker

-Operational Issues & Change management

-Arrange and chair monthly Customer Meetings and focus group meetings

-Daily Operational management, resolve daily issues raised by FoH

-Complete customer feedback surveys

-Resolve daily issues raised by Front of House

-Managing disciplinary procedures / meetings

-Ensure staff members are up to date with on line training

-Assisting with pay enquiries

-Liaise with FM regarding any maintenance issues within the Link buildings

-Ensuring KPI's are adhered to

-Ensure FoH training to provide required services

-Resolve daily issues

KEY COMPETENCIES REQUIRED:

-Integrity, Sense of Urgency

-Self-Awareness, Big Picture Orientation

-Adaptability, Strategic Thinking

-Leadership & Vision, Effective Communicator

-Facilitator, Judgement & Tact

EXPERIENCE:

-Previous experience working in a highly regulated environment

-Good communicator,

-Planning skills, financial awareness

-Good organisational skills

-Willingness to learn and train to improve the business

Are you wanting a new challenge? Come and join our team!

Purpose:

Responsible for understanding AEI’s business data and analytics goals and outcomes of data products, maximizing the business value through data and collaborating with the team. By thoughtful prioritization, communicates the Data and Analytics vision to the data product team and drive the product development to success.

Roles & Responsibilities:

• Create, own the Data Product vision, strategy, and roadmap for AEI business.

• Ensure transparency and clarity of the data product roadmap across stakeholders.

• Define the data product’s value proposition and articulate across business stakeholders and management.

• Collaborate with business stakeholders to define product requirements.

• Collaborate with cross-functional teams to align product development with business goals.

• Continuously improve existing features and create new Data Products.

• Organize stakeholder reviews and conduct data product demos.

• Lead and drive the acceleration and delivery of Data and Analytics transformation agenda owning both quantitative and qualitative outcomes.

• Lead the relationship between stakeholders and data team members and own end to end project delivery from business requirements, planning, design, development and implementation of Data and Analytics

• Define, prioritize the backlog of data product team to drive AEI's business value.

• Adapt the backlog to changing customer and business needs and regularly validate backlog alignment with changing priorities.

• Advocate for user needs and ensure customer satisfaction.

• Ensure data products are built upon reliable and scalable data infrastructure.

• Collaborate with other Data Product Managers for Data sharing, publishing and data product releases.

• Partner with architecture, solutions delivery and data service operations team to ensure designs meet requirements.

• Maintain product data quality and agility, avoiding data debt.

• Assist in testing, troubleshooting, and problem-solving related to data products.

Main Deliverables (not limited to) will be:

• Product Roadmap, Strategy and Execution Framework

• Business Case Ideation, Discovery, and Development

• Backlog Prioritization and Sprint ceremonies execution

• User-Centric Products and Features

• Project Management and Governance

Skills

• Minimum of 10+ years of data and analytics field experience in industries like manufacturing, engineering, supply chain with large-scale implementation experience.

• 5 years in a technical project management or delivery management role in Data and Analytics scope

• Strong data storytelling skills to create a compelling vision.

• Ability to engage with internal customers, engineers, and product teams.

• Monitor market trends and competitive landscape.

• Adapt to changing requirements and priorities.

• Ability to Get things done while overcoming the challenges during the process.

• Familiarity with data engineering, coding pipelines, and data platform development.

• Understanding of data analysis techniques.

You are enthusiastic about all things data related with a positive attitude
We are a high performing team with a passion for innovation and continuous improvement.
Together we can deliver an exemplary experience for our stakeholders and the Group


Do work that matters

The CommSec Data and Insights Centre of Excellence (COE) is a central Data and Analytics function under the Pace model that supports the delivery of Data and Analytics offerings and services at Pace. The COE?s mission is to provide trusted data, capabilities, and actionable insights in partnership with our stakeholders to drive customer experience, empower decision making and safeguard our data.  ?

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