Total 3 Branch Manager job vacancies in Kuala Lumpur

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 4 billion in sum insured.

WHAT YOU’LL DO:

• Lead a team to process insurance claims, review claims documentation, assess coverage, and determine claim validity – in adherence to company policies and procedures.
• Communicate with the insured, with sales and partnership teams, corporate clients, partners and other relevant parties to gather necessary information and documentation.
• Investigate and evaluate claims to ensure compliance with policy terms and conditions.
• Lead a team to perform tasks associated with claims & servicing processes such as policy endorsements, client policy endorsements, and the generation of quotations, bills, and invoices.
• Provide prompt and courteous assistance to policyholders regarding claims inquiries and concerns.
• Maintain accurate and up-to-date claim records and documentation.
• Stay updated on industry regulations, trends, and best practices related to claims processing and customer service.
• Contribute to process improvement initiatives to enhance efficiency and customer satisfaction.

WHAT WE EXPECT OF YOU:

• Bachelor's degree in a relevant field (e.g. business, finance, insurance) is preferred.
• Minimum of 4-5 years of experience in claims processing or insurance servicing roles in a corporate direct, brokerage, or other intermediary capacities.
• Current team lead experience is advantageous.
• Strong knowledge of insurance policies, terms, and coverage. Knowledge in all classes of business, in particular Personal Accident, Employee Benefits, All Risks, and Fire.
• Strong inner drive to achieve and challenge the insurance status quo.
• Excellent attention to detail and analytical skills to assess claim validity and accuracy.
• Exceptional customer service and communication skills, in English and Bahasa Malaysia, both written and verbal.

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 4 billion in sum insured.


WHAT YOU’LL DO:

• Develop and maintain strong, long-lasting relationships with clients’ HR teams, senior managers, and other key stakeholders to ensure ongoing client satisfaction and loyalty.
• Oversee and ensure the successful and timely delivery of products and services to customers, meeting or exceeding their specifications and expectations.
• Conduct regular business review meetings and lead product knowledge training sessions to drive operational excellence and enhance the customer experience.
• Collaborate with financial advisor representatives to identify opportunities for insurance restructuring for potential clients.
• Lead and assist in servicing matters for both existing and new Employee Benefits (EB) clients, ensuring their needs are consistently met and exceeded.
• Identify and analyze selected market segments to develop strategies for various group products, ensuring alignment with market demands and opportunities.
• Lead, mentor, and manage a team of Account Renewal Leads, fostering a high-performance culture and providing guidance and support to ensure team members meet their targets and professional growth goals.
• Drive and monitor team performance to ensure employee targets are achieved in a timely manner, implementing corrective actions when necessary to maintain high standards of service and performance.
• Ensure all activities comply with BNM regulations and other relevant compliance requirements, maintaining the highest standards of integrity and accountability.
  

WHAT WE EXPECT OF YOU:

• Bachelor’s degree and minimum 7 years of working experience within the Malaysian insurance industry doing business development, brokering, managing sales and client interaction
• Have interest in using technology to build unique propositions for the Malaysian market, and improve insurance process efficiencies
• Self-motivated and able to work with minimum supervision
• Entrepreneurial, engaging and collaborative mindset

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 4 billion in sum insured.

WHAT YOU’LL DO:

• Act as Employee Benefit subject matter expert in the Company, from onboarding to movement to claims.
• Meet the team sales targets in a timely manner.
• Train sales colleagues with non-insurance backgrounds to master Employee Benefits.
• Work with financial advisor representatives on prospects insurance restructuring.
• Identify and analyse selected market segments for various group products.
• Together with the sales team, prospect and ultimately secure leads appointments.
• Assist in servicing related matters for existing and new Employee Benefit clients.
• Follow up on outstanding premiums and claims excesses.
• Ensure BNM regulations and compliance requirements are met.
• Act as a liaison with insurance and Takaful operators.

WHAT WE EXPECT OF YOU:

• We are seeking individuals with a bachelor’s degree and a minimum of 3 years of experience in business development, brokering, sales management, and client interaction within the Malaysian insurance industry.
• Fresh graduates are encouraged to apply, especially those interested in excelling in direct sales.
• No prior knowledge of insurance is necessary, as we offer comprehensive in-house training and support to ensure a quick and seamless integration. You will quickly become proficient in the field.
• If you have a keen interest in leveraging technology to create distinctive propositions for the Malaysian market and enhancing the efficiency of insurance processes, we would like to hear from you.

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.